I purchased mini-eclairs for client luncheon and they were STALE. This was NOT the first time either. I've been going to this bakery for over 48 years. This is the VERY first time I called to complain. When I called this morning, the Owners would not reimburse nor offer something in exchange, unless I "brought them back as proof" claiming she "just ate one from this morning's tray and they are fresh; and the same ones I purchased yesterday morning." She then stated, "these are the same ones being served for Easter Sunday." Okay, so if you claim to serve "fresh pastries" and Easter Sunday is a week away, HOW on earth can they be "fresh pastries?" WHAT A JOKE. After 48 years, this bakery has now lost a very loyal and long withstanding customer. read more

My family and I have been coming here for years. It's a lovely bakery that's family owned and has two separate locations (Maspeth&Glendale). They have always had fresh well baked Italian goods as well as imported Italian goods. The service is always quick and easy even on holidays and the workers are for most part friendly. The place is always clean and has good hours. I never had a complaint about them, I always recommend them to others I know as well. read more

Cookies are amazing I mean evry looks so delicious It makes my mouth water service awsome and very nice And vibes are cool read more

Nice local bakery. Fresh desserts. Fresh baked breads. This institution has been around for a few decades. They have another satellite outlet in Ridgewood I believe. Only downside is they are little pricey in comparison when it comes to pastries. And it's not you get what you pay for in this case. There are plenty of yummy bakeries in the areas (Joe's on Metropolitan) and Continental (grand avenue) that charge 10-20% less. However, we like their Seminole rolls for sandwiches so we will continue to buy them It is what it is. read more

DIGUSTING! Found hair in my cheesecake, not once but TWICE! I thought I'd give them a second chance and it happened again! Both times they refused to admit that it was them and instead said it was our hair even though we don't have blonde hair and it was literally inside the cake cooked within. NASTY! UNACCEPTABLE! Will never return. read more

Russo's used be good but with many places using cheaper ingredients ever since Covid, you can tell it's not good as they used to be. They are decent enough but not someplace to go out of your way for. read more

I love Russo's. It's a bit out of the way for me, but the bread and selection of desserts never disappoints. 10/10. Do yourself a favor and go at least once. The staff is friendly and even the customers im line are nice to chit chat with while you wait! I usually get one of the small, square cakes for the evening to have with my coffee. Maybe a cannoli. Everything I've tried here has been good so far. read more

Best irish soda bread in town. Best italian pastries. Best bread every sunday morning. Service is great read more

Russo Bakery - Bakeries Near Me - Maspeth, New York

A classic bakery, cash only. been coming here for decades, the cookies are fresh and delicious. amazing apricot filling. The cakes are getting pricier but they're classic if that's what you're looking for. The ice coffee is good too, i wish they mixed it up a little and did more specialty items but they're traditional and always will be probably read more

Stopped by three times in the last four months (my Mon lives in Maspeth) and other than the insanely Priced pignoli cookies ($35/pound) a everything else there is inedible. The cookies , the pastry, the cakes, the muffins are all disgusting . The rainbow cookies taste like an orange , the cannoli seemed carbonated/ fizzy The twist bread is ok /good No other options in the area read more

Great selection and the girls behind the counter are super nice! I had a lot of questions and they were very kind. They also gave great recommendations. read more

Amazing staff members. Cakes and bread are always fresh love their cheese Danish and choc chip scones

Very helpful staff the choices are amazing and everything tastes like it looks will be going back a lot more often

great soda bread , bad service lady working there doesn't speak English so it was hard to communicate and she had a attitude . when I asked her to grab me a pound of rainbow cookies she started grabbing them with no gloves I find this disgusting very unprofessional , never going back..... read more

One of the best authentic Italian Espresso, Intense and creamy. Good selection of imported cookies, chocolate and coffee. Great bread as well. read more

Panetteria Grande per pane e dolci! Delicious Italian cookies for $11.50 a pound. Their mini pastries are also $11.50 a pound. They have small tables and chairs for relaxing with a cup of coffee and pastries. This place been at the location for a long times (over 20-yrs that I know of) and is a favorite of the neighborhood. read more

Russo Bakery - Bakeries Near Me - Maspeth, New York

The best Irish Soda Bread in New York City! Best Italian pastries and rainbow cookies.

I went to the bakery to buy pastries for my wife. I was extremely polite but the woman working there had a bad attitude and was behaving as if she was doing me a favor. well I was doing her a favor and especially since I was the only person in there. I was wearing. a my veteran hat and tee shirt. guess she doesn't like veterans, especially Iraqi freedom vets. won't be back again read more

Friendly staff when I entered this bakery . She had the patience to explain the prices of the various items I was looking into. I ended up buying the chocolate strawberry cheesecake and all I have to say is yummmmmMmm.. myself and my family loved it.. will return to try other pastries read more

Russo Bakery - Bakeries Near Me - Maspeth, New York

Great breads and pastries, but I cannot recommend the cakes. The Black Forest cake was tasteless. The overwhelming sweetness of the buttercream frosting took away from any other flavors that might have been present. read more

best irish soda bread, seriously! also fantastic cheesecake and family owned! my job always orders cakes from them and we can't complain!

Excellent breads, pastries and cookies. Handmade cannolis and sfogliatelle, Nice staff wonderful family.

What a pleasure the counter girls are at Russo's Bakery, very helpful and kind. This is why I choose to go to Russo because the staff is as sweet as the pastry. The Manager Rosanna could use an attitude adjustment, but the rest of the girls are always welcoming with a smile and make great recommendations. Nice to see that kind of service especially during these trying times. Happy Mother's Day read more

Seems like the quality has gone down. The pasteries don't taste like they use to. I guess they use lower quality ingredients than years ago both at the Maspeth and Glendale locations. read more

The frosting on their two varieties of donuts looks super tidy, immaculate and restrained. Don't judge a book by its cover. Or, to make a more accurate analogy, don't even judge a book's cover by how it looks. Because objects on donut could be way sloppier than they appear. The frosting looks hella restrained, but somehow there's enough lurking on one of their relatively small donuts to smear itself all the way from my left cheek to my right armpit. Literally, my armpit. Never had frosting there before. Might try it again. read more

Russo Bakery - Deceptively sloppy frosting. - Bakeries Near Me - Maspeth, New York

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Ordered canolis from here and was very disappointed they robbed us for our money ... paid for canolis which are suppose to be filled with cream and they only filled the two tips so it looks like it was suppose to be full . read more

Russo Bakery - Looks like a good full canoli until you bite into it - Bakeries Near Me - Maspeth, New York

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The coffee and cookies might be good, but the ladies behind the counter are rude. Early 2008: back when I used to take the Q39 to work, I would sometimes get coffee at Russo's. First time I ever entered this place...as soon as I ordered my coffee, the nasty fat lady informed me that I was not to drink coffee inside the bakery. When sipping the coffee outside of the shop, I caught the ladies watching me like a hawk through the windows. Thanks for making me feel welcome. F-ing Maspeth. read more

Dear Russo's, Thank you for the lovely bread, ricotta cheesecake, and your super delicious cannoli. Also, the convenience of having you up the block is the best part. Now, on to the reason why two stars; service, manners, and general kindness. There's a heavyset woman with glasses who looks at you like if you just insulted her by even being present in the shop. It's a chore for her to hand me a loaf and take money I guess! I have a feeling she's not a fan non Italians, just a hunch. The young staff I'm ok with, we all had jobs like these in the neighborhood. It's the grouchy lady and her ever so aloof daughter. They look miserable and give miserable service. Be kind to your community, these are the folks that are going to keep you in business. Sincerely, The bread lover. read more

I work nearby so sometimes for office parties we pick up a cake or some treats from here if we didn't plan enough ahead. I've had the tiramisu from here too many times to count and every time I'm left disappointed. I don't know why it keeps surprising me that I don't like it because I LOVE tiramisu! The lady fingers are not soaked in enough espresso and very little mascapone cheese is used. It also taste like something thats been sitting in the refrigerator for too long. The cookies are good like others have mentioned, and the coffee is ok. I do enjoy there gelatto. Service is terrible. I've never been treated kindly here by any of the employees, and neither have any of my coworkers. read more

First of all, the fact that they have a tip jar by the cash register is shocking. Not just because it's not a usual type of establishment one would tip at, but because the women working weren't pleasant whatsoever. It seems like unless you're gossiping with the employees about your neighborhood you are a huge inconvenience. I ordered a cookie and a pastry and both were clearly not fresh. I'm new to New York but I've had some wonderful food here. I'm going to assume these people have a large enough group of regulars to survive without new business. Otherwise I'm not sure how they stay open. read more

Let me start by saying that Russo Bakery only got one star because there isn't a zero star. This bakery sucks!! Their prices are high and the staff is awful! Not a friendly one in the whole lot. I agree with the reviewer that thinks they don't like non-Italians. I was never greeted upon entrance, have had money snatched from me, my purchase and change practically thrown on the counter and God forbid I ask for a bag. I have gotten cookies there which were costly and not that good. I frequented the bakery because my boyfriend loves Semolina bread. Sometimes those were like bricks and if I complained that was a problem. The last time I was there I vowed never to go int there again and haven't. If you want my money you need to act like it. I have found a better place near me in Valley Stream, NY. that has a much better product, friendly staff and offers more convenience because they are open 24 hours a day. read more

I love Russo's! When I lived in Middle Village, this was the only place I would go to get canoli's and pignoli cookies. All of their butter cookies are sooo good, and their rainbow cookies are great as well. Some pastry shops do some things well and others not so well. I have always enjoyed everything I have had at Russo's. They always have friendly staff there, and I always go back when I am in Queens or LI. read more

I date an Italian and Russo's was a staple stop when I was in the neighborhood. Their cookies are really good, especially the pignole cookies. Their breads are fresh and the staff is eager to help. There are two locations, I've only been to the Glendale branch, but I've always been impressed at the quality and freshness. If you're in the neighborhood or just want to visit a relatively unexplored and still authentically ethnic neighborhood of New York, head on down to Maspeth/Glendale and take in the Italian and Eastern European flavor, and be sure to leave with a nice box of cookies. read more

Russo Bakery - Russo's Storefront - Bakeries Near Me - Maspeth, New York

This place has been around for a really long time and I always make it a point to stop in when I am luck enough to be back in 'the neighborhood'. Most recently, my family had to stay behind as I made a quick trip to NYC so they asked that I bring cannoli back with me. One thing that has remained constant is the service. Everyone I have ever encountered in the bakery is in a permanent bad mood that will last for decades to come. If you can get a little friendly banter or just the slightest sense that your business is welcome and actually wanted they might get better ratings. That said, everyone in my family has always liked the end product so that is really the most important thing. read more

I don't go anywhere else (and NEVER WILL) to get savoiardis, crumb cake (you have to ask them to have a fresh one ready for you or else by the next day it just won't be the same) or chocolate covered cheesecake. Anytime my family and I are getting together to celebrate a holiday we run to Russo's. The prices are reasonable too. I just wish that the people that work there were nicer, they seem to hate their jobs or something because they are just not friendly people. They just never crack a smile and I'm the type to go out of my way to be super polite and friendly with people at work to try to make them have a good day at work. But when I do that here I end up feeling like I should be the one behind the counter since I'm the one saying thank you and have a nice day while they just look at me all grumpy. If it wasn't for that I would definitely give this place 5 stars though because this bakery is my numbero uno always and forever when it comes down to the taste of their food and the prices. read more

The best Italian/Sicilian bakery!! They have all of the different types of pastries and cookies and breads etc. that you can imagine; And they have great service with very friendly, knowledgeable, and helpful people. I'd recommend them to everyone! read more

A great neighborhood bakery. The service is great, the people are friendly...and the pastries and baked goods are fantastic!!!

Russo Bakery has some great stuff. We've had the cookies, breads, mini pastries, cannoli, oreo cheesecake, rainbow & pignoli cookies over the years and have been very satisfied. However, their prices are thru the roof. The rainbows and pignolis are $19 and $21 a pound respectively. When you charge this much you need to expect to be held to a high standard and lately we've found their quality is really dropping off. The cookies don't taste fresh. They taste like they were sitting in the display case for several days. The rainbows taste dry - overcooked - and small dollop of jelly. In the past they melted in your mouth and there was a thick layer of jelly between the rainbow colors. The last time we had cannoli from here the shells were mushy....when they should have a nice crunch. We were especially disappointed by their Saint Joseph's pastries. Since the feast of Saint Joseph falls on March 19, we normally buy Irish Soda bread for Saint Paddy's (on March 17) and several Saint Josephs. It's a great combination of our family's Italian and Irish heritage. This year the pastries (essentially a cream puff pastry) were tasteless. The custard cream version was all right, but the cannoli cream version was awful. Usually they'll stay in the fridge for a night or two, but by Night 2 I wanted to throw them out. I also have to agree with others that have commented on the people working here. Mostly young girls with very lackadaisical attitudes. Regardless of whoever helps me, they move really slow and end up asking you the same question 2 or 3x, example: "Do you want powdered sugar on top?" (HINT: The answer is the same as the two previous times you asked me that question). Then they try to guilt you with a tip jar, "For the Girls", but after dropping $54 on dessert....I need to hang onto my spare change. read more

definitely the kind of bread i would wanna get if i wanted to quickly lose all of my teeth in the most painful way possible!

I purchased the strawberry cheesecake and the red velvet and they both tasted like crap. I DO NOT recommend this place for any pastries!!!!!!!!!!!!! read more