When I mean no stars, I mean no stars!!! This restaraunt was stinky, the waitress was ugly,pregnant,and rude. The manager on duty was concerned about the Alabama vs Ohio State game instead of the customers. The food was nasty, the people were rude. No one welcomed us but they were really concerned about who was winning the game. Please do not go to this place! The place was hhhhhoooorrrrrriiiibbbbbblllllleeeeeee!!!!!!! read more

What a horrible experience. Hubby and I were in Jackson visiting my family and decided to have a family lunch at Ruby Tuesdays. We arrived at around 1:30 PM on a Sunday, well beyond the normal lunch crowd. There were plenty of open seats, but because the kitchen was backed up, the hostess refused to seat anyone. After waiting for about half an hour and being told that they could split our party of 6, they finally decided to accept my compromise of pushing two tables together. Thank goodness. Following this debacle, our waitress took our drink order and did not return for 15 (or more minutes). In the mean time, we had all decided what we would have liked to order, and had previously placed an appetizer order that was no where to be seen. When she finally returned, we begged for some biscuits because at this point it was after 2 PM, and we were HUNGRY. Our waitress surprisingly questioned whether someone else had provided us some already. They hadn't. While she returned several minutes later to inform us that the biscuits would take another 8 minutes, she offered chips and salsa on the house. At this point, we were annoyed and told that our entrees were on their way out, so we opted out. I have to say that I appreciate the gesture, though it was a "too little, too late" scenario. Ultimately, she did bring out the biscuits, and they did taste good. When our food finally arrived, we ate as though we'd never eaten. I got the Chicken Bella, my parents got the Caribbean chicken, my husband got the jambalaya, and my aunt and uncle got soup and salad. Of the dishes, the caribbean chicken was spiced and cooked well. The mashed potatoes were a table favorite. My husband's jambalaya had good ingredients but did not taste like jambalaya. Given the over 45 minute wait (in an empty restaurant), I may be over-rating the food because of how hungry I was when it arrived. My family has been to this restaurant a couple of other times and had similar experiences, though this definitely was the icing on the cake. We will not be returning here again. read more

So we walked in around 7pm after a long day of driving and looked at the menu. I found several things that looked temping so when the waitress came (after 15 minutes) I ordered one of them. She said "Oh, sorry we're out of that" so I picked the second "Oh, we're out of that too" and guess what they didn't have the third thing I selected either. I ended up ordering something I didn't want and eating it. The waitress was nice, the salad bar was fully stocked and not messy and they were nice to my kid. I guess that kind of makes up for the other stuff. read more

Don't EVER GO TO THIS RESTAURANT. The worst experience ever. Arrived at 9:15 and ordered chicken tenders with fries. 15 minutes later the waitress came over and informed me that they couldn't make it because the fryers had already been shut down. Okay it's 9:30 and they close at 10. Would I like grilled strip and said okay. 10 minutes later she comes back and says how sorry she is but I cannot have fries would I care for something else. HELL NO. Meanwhile friend had already finished her meal. I told the waitress to send over the slacker manager but she never arrived We asked to be comped on something. NEGATIVE. the waitress took 7 dollars off but it came out of her pocket. I was embarrassed for her. I ended up having a biscuit and water. CHRISTOPHER EDWARDS YOU SHOULD BE ASHAMED read more

The salad bar was messy and the floors sticky. The hostess was sweet and seated us quickly..but at a table where the lamp didn't work and they didn't have any light bulbs. I went to the restroom and as I was walking back there, a waiter was standing at the register eating a baked potato. Just weird to see the staff eating. Waitress was nice, good came out quickly and was good. We got spring rolls and the spinach dip read more

Second time we have stopped here and can not say our experience has improved. Food came out looking and feeling like it had been placed in an oven to warm because it was forgotten in the window. The lettuce and tomato on my burger was wilted from heat. My youngest who lives for burgers did not finish his because 'the bun was too hard'. I love going to places that have salad bars but, not impressed by older browning lettuce either so they missed on that too. Adding to food disappointment bathroom was a mess and restaurant looked generally dirty. read more

Maybe it was just an off night but I was disappointed with this location. The salad bar was good but the dinner not so. Ordered the grilled salmon that was over cooked and dry, potato was warm at best not worth the 16 bucks. The restaurant was so cold inside to the point it was uncomfortable. Hopefully if you decide to eat here you will have a better experience. read more

In town again at this dump. Called and ask the specials? Transfer to 3 different people and still NO one had a clue what they had going on for special. Bar or food wise. This place is clueless. If you have means to travel go somewhere else!!! read more

I have tried this place three times and had very very bad service. Then the advertise something but the don't have it. So ok maybe the ran out. I go back in a couple of weeks still out. Had to get my own refills as the waitress would look the other way very time she was in eyesight. The salad bar sucked. Everything was empty and nothing was refilled in the hour I was there. Next there were I or so people in RT uniforms in the bar cutting up and two waitressess. I wrote the main office and got no response. Never again..RT joined my list of restaurants that can go under and I will not miss them. read more

I'd give it a zero because we had the worst bartender ever. Her attitude was as if she didn't care of we were there or not and would actually prefer the latter. My first experience at ruby tuesday will be the last. read more

I went to this restaurant because it was in walking distance to my hotel. That turned out to be a big mistake. I entered the restaurant about 4:00 pm to await the arrival of 4 of my business colleagues. I approached the bar and received a stare down from several female employees standing near the bar. One of them came behind the bar to take my order. No greeting or smile from her. She appeared very angry and unfriendly. I had several drinks and ordered the salad bar and a ribeye steak. The salad bar was very good with a wide variety of fresh produce. The steak was excellent, reasonably priced and cooked to my request. My colleagues soon joined me and each had a beer. They asked me if the food was good and I told them yes but the service was substandard. We all decided to leave and I joined them for their dinner at a nearby restaurant. This Ruby Tuesday lost over $100.00 because of the terrible service. The following night the 5 of us decided not to visit this restaurant. Once again, this restaurant lost out on over $100.00 on purchases for dinner. The waitresses at this restaurant need training in properly greeting their guests and making their guests feel welcomed. Glad to see that their business is so good that they can afford to scare off diners. read more

My husband and I stopped in this Ruby Tuesdays after dinner while in Pearl. Never again. The service was horrible. The bartender set menus in front of us. When my husband told her we were only order drinks, she snatched them and left. 15 minutes later, one of the male bartenders was washing glasses and we asked him for drinks. He told us the girl would be there soon. He finally made a drink and she showed up again when it was time to pay the check. The rest of the time, she was hanging with the guy at the end of the bar. read more

We stayed in Pearl to visit Vicksburg, and Ruby Tuesday was the only real restaurant within walking distance of the hotel. It turned out to be a good thing. I had a very tasty asiago, bacon chicken entree with an excellent mac and cheese on the side. My wife had ribs, and she was pleased. The garden salads were fresh and crisp. Our waitress was wonderful, and our overall experience was positive. I would recommend this place to anyone. read more

So telling, as we finished our waitress asked if our meal had been OK. Her tone said she knew it wasn't any better than OK. My friend let out an inadvertent short laugh at the comment. We'd just talked about how we weren't hungry anymore but it wasn't a good meal. It was just ok. They weren't busy but it took more than 25 min to bring out our sirloins. We both ordered medium. Hers was med rare and mine was well done. We were never asked if it was cooked to order and it was flavorless. How hard is it to mess up a steak? They figured out how to make that happen. read more

Another restaurant in Pearl that has terrible service. This state does not seem to be customer service oriented or friendly. We waited to be to get seated, waited for drinks. Half our food came and half was late. No inquire bout needing refills. Overall, food was editable, but service was seriously lacking read more

This was a typical Ruby Tuesday's service was not bad food was okay. We went to lunch service were seated properly wasn't overly busy. I had a salad bar with my meal and unfortunately the lettuce was a little wilted. Overall it was just your typical experience. read more

Should have listened to the reviews!! The food was good and the drinks were good but the place is a cluster fu$&!! The appetizer was almost out according to the waitress, until she came back and told us it was never cooked!! And then she brings it with the food and shakes her head when we tell her "again" that we don't want it!! Needs serious management help!!! read more

The ribs have little to no meat on them, the kids pizza toppings slide off as they try to eat, the Asiago sirloin was not good, the sale bar is passable and the deserts are ok. Service was decent. Proceed at your own risk. read more

Slow service, my steak was also overcooked. It is clean, and will be better with better training and personnel.

Terrible!!! Will not be going back. The place smelled like urine. The food was poor quality and over cooked.

My husband and I ate there today and enjoyed the salad bar. We liked everything hat was on it. It wa fresh and well stocked. Didn't order any food, but as far the salad bar goes, we can happily recommend it. Also loved their little warm garlic biscuits! read more

We waited 20 mins to even get a menu. The restaurant was almost empty and the employees were just standing around. We left before our 20 mins drink orders came out. read more

Good surprise at Ruby Tuesdays at lunch today. Salad bar has been ramped up and is terrific. We both ordered the Smokehouse burger with the garden bar instead of fries. There was only $1.49 up charge for garden bar and was well worth it. Service was prompt and friendly. read more

Went to eat with my wife. Waitress (jasmine) smelled like beer. I hoped it was from the job until later on after she refused to check up on us after dropping our food off. I saw her kissing a cook then we could see the car the car they got into smoking. I know because I could smell it when she finally came back. Will never be back! read more

Not sure what the issue is that the other reviewers keep having. I on the other hand have never in the three times I've been there had any problems. Food was good and ready on time and also prepared properly. Everything I would expect from a decent chain restaurant. read more

Good food. Salmon with grilled asparagus was awesome. Our waitress was really good. The rest of the waiting staff hung out in the parking lot, coming in and out, in and out the whole time. Music blaring on stereo outside. I know they weren't that busy, but I would have thought the manager would have known better. But he was doing it too. Our waitress wasn't doing that and she came by multiple times to check on us, offering bread and more water. But the other rukus outside was a bit distracting, especially the music blaring right outside the window. The other patrons were getting annoyed because their waiters kept disappearing. read more

Went here for dinner, the salad bar is a bust the place is dirty and food was substandard. Don't waste your money!!

Tried to eat her at 445 on a Sunday. We were told we could not order and be served with in 45 minutes.. although seating was immediate. Hostess was very confused.. we just left. Very disappointed. read more

I think we picked the right time of day to show up. Around 2-4 o'clock. Didn't have to wait too long for food and the waitress was very nice. The food tasted pretty good though there were a lot of onions in the dinner of my date. Other than that there were no major complaints. Great service, short wait, nice atmosphere. A lot better than Pooh's Deli. read more

Been here twice now. Working in town for a while so checking out all the local spots near hotel. Both times had real friendly service. Sat at the bar first time and had chicken finger dinner. Not to greasy and still juicy on the inside. Second time just got soup and salad bar which let me say the tortilla soup is really good. Could use little more chicken but broth was little spicy and full of flavor. But waitress was extremely nice which made visit that much better. read more

no matter how few people are there. they are so incredibly slow. they also dont tell you when u order salad that you cant fix it yourself.

Best Ruby Tuesday i've been too! so hats off to the cook!!! also extremely nice service, the waitresses were just the nicest people ever.

Service from the bar was terrible, as that is the place that I normally eat. I travel four nights a week, and eat at Ruby Tuesday's at least once a week. The salad bar was excellent , but very poor service. I will not go back, but I will continue to go to other Ruby Tuesdays. I had to ask for everything , even my fork. If this establishment does not thank you or they do not acknowledge you being there, than they could care less if you come back or not read more

Service and salad bar were great. Sadly, that's it. Burger was dry in the middle. The only good thing about the chicken is that it wasn't over cooked. Appetizer was cold. Chairs and table were almost broken. The rest of the food ordered just wasn't very good. When I come back, it will be for the salad bar only. read more

This RT sure isn't up to par with most I have eaten at in the past. Our server did a good job but the food was fair at best. The salad bar was the highlight of our meal - all items were fresh and tasty. I ordered a rib-eye cooked medium. It was well done, tough and chewy. Seriously not worth the price. read more

My husband and I just left the Ruby Tuesday in Pearl, MS and I just have to say the service there is horrible. I've always had a bad experience at this particular location but I thought what the heck, let's give them one more shot. That was a mistake! The hostess was kind enough to take our drink order when we first sat down and it went downhill from there. We sat there for about 15 minutes before the manager reluctantly took our food orders. About 25 minutes later, after everyone around us was attentively cared for and eating (some even eating dessert), our food comes. So, we weren't invisible after all! We refused the meal, asked for the manager told him of the poor service and how we were ignored and all he said was there were other parties ahead of us. Ok that's fine, still doesn't explain why we were ignored but ok. Then he finally halfway apologized. My husband offered to pay for his drink but the manager said that was ok. We left and went to Wendy's. I shall not be going to that location anymore. read more

I have to say it's been a long while since I have eaten at a Ruby Tuesday. My last two experiences were lacking to put it nicely. This restaurant was great. Our server, Okei was awesome. I watched him taking care of all his guests with true care. The price of my food was adequate for what I had. To be honest the salad was worth the $13.99. I couldn't decide what all to put on my salad. It all looked so delicious. There were a possible 55 items to top with. That's unheard of. It was the best salad I've had in years. Everyone there was super nice and invited us back. I live an hour but I come that way often. I will definitely be back. read more

I went to this location tonight and was DISAPPOINTED. The manager was absurd, arrogant and rude. Our waitress was ok. My order was wrong and it was not corrected. The manager was so horrible since it was a party some of our guest got up and left. It took thirty minutes or longer for our food to come out. If you're in Pearl, MS and looking for a nice restaurant you may want to go across the street to O'Charley's or Lone Star or take a short five-minute drive to Brandon and visit THE BEST APPLEBEES IN THE STATE or if you want to eat local Heart & Soul Diner in Brandon is also a great diner. Honestly, our party collectively tonight spends about a $1000 a month at the Ruby Tuesdays only to be shown a disservice and a lack of customer service/guest etiquette. I can speak for the entire party tonight when I say, we will not be back. For some of us this was our second or third time coming this week alone. I know some of use were there earlier in the month to celebrate a birthday. Tonight was an epic fail. read more

Ruby Tuesday - I ordered broccoli and this is what they brought me. - American Near Me - Pearl, Mississippi

Food was OK. The salad bar was greatly lacking anything that resembled a vegetable; very disappointing.

I'm not one to eat at chain restaurants but I was craving somewhat healthy food after work and this place seemed to fit the bill given that it has an unlimited salad bar. I had the fish tacos and the salad bar. Everything was served fast and tasted great. The staff continuously kept the salad bar stocked with a diverse set of items for my plate. My waitress was extremely attentive to myself, as well as everyone in her section. The reason I am giving it four stars is the host who greeted was disinterested in being a host and shouldn't be the first face people meet when they come in. He was not rude, but not very welcoming either. I have a better respect for Ruby Tuesday now especially given all the "fit" items they have on their menu. read more