Cannot say enough awesome things about this place and Sandy!! We reserved the outside space for a private event. The property itself is beautiful, the wine was fantastic and the snacks were yummy. But sandy made it all come together with a super cute welcome sign and just spectacular service!! Would def come again!! read more

This place is currently treating their customers poorly. We had an 11 am appointment and came on time. They told us they were still close as we walked in. We had to mention we had an appointment and they acted as if we are bothering them as they asked out appointment name. We have been a member for years. We asked if after covid we still could bring food in and they said no. Which is fine. The staff who said no food then told our group the birthday cake we are bringing is allowed but she saw out group bringing a big bag. This is not her business what purse we are bringing. Pre arrival we checked their site and no regulations regarding the size of purse we are bringing. The customer service of this place is not appropriate and they should have better treatments to customers. We are cancelling our subscription. read more

This has been a great experience. Quick service, good wine!! Respectful servers!! Thank you Kim. I have never felt so comfortable and blessed. You're the best!! The only one is amazing!! read more

Ruby Hill Winery - Blessed with a bottle of sparkling wine because of my knee surgery. So sweet!! - Wineries Near Me - Pleasanton, California

This is a beautiful winery that welcomed me in the parking lot and at the front door. I was given a brief history of the Livermore Winery area and to their wines. The Assistant Manager Sandy Caban explained the wine selection and the snack selection for me to have a great experience. read more

Ruby Hill Winery - White Flight of Sparkling Wine, Reserve Sauvignon Blanc, Reserve Chardonnay and Jewel Chardonnay with a Chocolate, Cheese and Meat platter. - Wineries Near Me - Pleasanton, California

Note: This is a sibling winery to Rubino (see my other review for them if interested). Both wineries complement each other very well, having a lot of the same good qualities while also being different enough to have a cool original experience. The inside is very similar in that it has a nice Italian American feel. High ceilings, home-ish vibe, huge inviting counter space, and some space for a little table with friends. They also have a little deli area for snacks. The wines are bold, varied, and well priced. They tastings are a steal at $15 for 7. I enjoyed a few so much I took a couple bottles home. $15-$20 for some solid choices. The service was fantastic. Super friendly, took time to answer a few questions I had about the wine. I highly recommend coming in when in Livermore. I will for sure be back! read more

Ruby Hill Winery - Great place for a tasting! - Wineries Near Me - Pleasanton, California

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Enjoyed birthday with my wife! Great experience, just wish there were more food options!

I'd like to leave my review as a gesture of gratitude to the employees and to this beautiful stablishment. We were late to our 1pm tasting reservation. They accommodated us without question. I don't know much about wines and stuff like that. But their wines were quite delicious. The manager approached us and thanked us for visiting the winery. The employees all seem laid back. Some other winery (some I've been to in Napa) personnel make you feel like you don't know anything about wines and that you shouldn't be there. We enjoyed the afternoon there and ended up becoming members to support these local businesses that put a lot of effort into bringing us good wine and good moments. Kids are allowed to visit, too, which makes it a go-to winery in our case. They have a small deli, which you can purchase cheeses and those things to munch on while you chew wine. The prices on their wines are very reasonable, as well as the $25 tasting fee. I will bring my friends and family now that I am a member. Please visit and support our Bay Area wineries. read more

Ruby Hill Winery - Nice bag with purchase of your wines. - Wineries Near Me - Pleasanton, California

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This was my second visit in 2 weeks, I cant stay away. 7 tastings for $15 with the SUPER friendly staff. They are all truly passionate about their jobs and seem so happy. On my 7th pour I always choose the port which they have served me 3 different ways: 1. Red wine port with a cup of chocolate chips, YUM 2. Red wine port with a splash of sparkling wine, double yum 3. Red wine port in a chocolate shot glass, AMAZING. You cant go wrong with any of these options. There is also a deli sections with meats, cheeses, and dips (jams) that are available for sample and very irresistible. stop by, you wont regret it. read more

Ruby Hill Winery - Starting with bubbly - Wineries Near Me - Pleasanton, California

We had a dismal experience at Wente winery but Ruby Hill Winery was fantastic! Joanne was absolutely fabulous! I took two of my daughters there to have a relaxing time. Highly recommend! read more

Ruby Hill Winery - Wineries Near Me - Pleasanton, California

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I'm not usually a fan of Red Wine's, which Ruby Hill has a lot of (The name ''Ruby'' being a bit of a giveaway) but they Peacock Patch Reserve 2012 Zinfandel is crazy good. Paired with Bison Bolognese or a lightly spiced Filet it's a winner. $26 a bottle it's a very reasonable price too. The grounds are lovely with a small deli counter inside where you can purchase various Cheeses and Meats to pair with the Wine. There is some seating inside but if you are a member you also get the use of the private back patio (Oh, we fancy!). A friend of mine has that membership which comes in very useful when you spend 4+ hours here. The staff are really nice too and I swear give extra pours to members! Flights are $7.50-$15.00 each and they also have a cute little boutique with Jewelry and apparel and even cooking sauces to take home. read more

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Ruby Hill is such a friendly winery. I remember the days when we were tasting indoors and the lovely people there would chat to my son about everything under the sun and treat him to chocolates. When I took my friend who was visiting from overseas, they gave her such special treatment because it was her first ever wine tasting. She enjoyed her experience so much that she posted her pic at Ruby Hill as her pic of the year. This quintessentially Californian winery has some good good wines, special mention for the Jewel Collection Chardonnay and Zinfandel. The setting, like so many wineries in Livermore is picturesque. The casa with the tasting room is is very chic and classy. Plenty of outdoor tasting area in the spacious corridors and patio. They continue their friendly service in covid times as well. A must visit in the Livermore wine region. read more

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Very clean and nice. I would most definitely go back there again. The server was extremely educated on the wine

We received a coupon for a free tasting here because we joined the wine club at Ruby Hill's sister winery a few weeks ago. Upon beginning to taste on the normal side of the tasting menu, we were a bit skeptical. It was good, but not outstanding. We paid for the upgraded tasting of the Jewel series and wow, what a difference. Really good wine. So much so that we decided to join the club here as well. That opened up a few more club wines to try which were great as well. In the end, we walked out with four bottles and a club membership to the second winery within two miles on Vineyard Ave. Thankfully, since they are sister wineries they stagger their release parties and other events so that if you are a member of both you can enjoy the events of both. The club members' area at Ruby Hill is one of the best that I've seen. There's an indoor tasting area just for members and as well a walled-off patio outside to enjoy your purchases. It has good sun protection and privacy from the parking lot is good as well. It is a great place to sit peacefully and drink some wine and stare at the hills. read more

My girlfriends and I booked The wine tour bus. Christine was our tour bus driver. And she was absolutely fabulous--such a great time to get together with new and old friends and enjoy delicious wine. We learned about the history of the winery. Christine was exceptional in not only educating us on the wine but the history of the area and the winery itself. Highly recommend this extraordinary tour- ask for Christine. She is excellent! read more

Came here for mother's day with my in-laws & it was in such a calming location. We sat indoors for a while drinking the flights of wine. Service was great, servers checked on us often which was really nice. Afterwards we came outside to enjoy the outdoors view. Super chill & lovely day! Happy mother's day to all the mamas! read more

Ruby Hill Winery - Front of the building...still on COVID precautions - Wineries Near Me - Pleasanton, California

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AVOID!!! Not Surprised seeing the bad reviews mounting for the winery. There has been a steep decline in their service in the last year. Just yesterday the team there did not even care to come in and check if we got served our order for tasting. On top of that the manager yesterday was very rude. She needs to go for some training. Save yourself and your friends from embarrassment and a very bad experience. Go somewhere else. I have been a member for two years. Cancelling my membership. read more

As a member, we have routinely taken advantage of the ability to sample current wines on a regular basis, especially during COVID. Always have a pleasant experience, enjoy the wines. Just want to say Thank You for the hard working staff. read more

You all have to take the tour bus. Very nice place, beautiful views and the wine is great. We took the tour bus tasting experience and we loved it. Everyone was so sweet and helpful. U feel like you are spending a day in heaven. Bill was our tour guide and he was great. I kinda don't remember the end of the tour very well but the pictures suggest that we had a great time. They had a great tasting with each wine paired with cheese and salami and nuts and raisins. See the menu. I personally liked the red wines better than the white. read more

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We had family visit. We decided to meet at Ruby Hill Winery. I am so happy we did. The wine tasting was just wonderful, great customer service, there decór is just perfect it is inviting, comfortable and peaceful. We enjoyed being outdoors. read more

Ruby Hill Winery - Outdoor sitting area while wine tasting - Wineries Near Me - Pleasanton, California

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On a whim, came here for a wine tasting with a friend who had been here before. It was packed on a Saturday, being the day after Valentines Day and part of a 3 day weekend. We barely were able to sneak in a spot as there were so many people doing tastings. They had 4 tasting options ranging from $5 to $7.50. We went with the reserve at $7.50 that included 8 tastings starting with bubbly! Quite a steal, although the pours are a bit small. I do like how the room is spacious with lots of little knick knack things to buy as well as a deli to purchase snack items to enjoy while you drink. Ended up purchasing 2 bottles which took off one tasting fee (not 2 like I had thought). read more

Ruby Hill Winery - Wineries Near Me - Pleasanton, California

The ambiance was nice but the customer service is lacking. I've never been to a winery to taste and not been given a thorough description of what I was drinking or tasting. I had to ask which one was which. The wine was mediocre and that's being generous. I didn't drink a full taste out of four glasses. The only decent wine is the sparkling wine. It's safe to say I wouldn't go back or recommend. read more

Very well taken care of from initial phone call with Diane to actually sitting down and enjoying the wine! Beautiful property, fantastic and safely distanced patio area... and naturally phenomenal wine. Everything I tried hit the spot! Truly appreciate Diane, Stacy and The gentleman whose name I did not catch all contributing to a solid first time visit! Love that you start off right away with a sparkling to open up the pallet, especially with the fun texture that the effervescence provides! All the reds were substantial and had dynamic flavor characteristics. The petite sirah was what really hit the ball out of the park for me. With the multiple flight choices, you can definitely have a reason to come back next time! read more

Ruby Hill Winery - Wineries Near Me - Pleasanton, California

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Went here a few years ago with a friend when she picked up her monthly membership wine. Had lunch.

My husband and I went here to celebrate our wedding anniversary. We called ahead to reserve a spot and we got a nice cozy corner in their patio. We tasted 2 different flights and they were both very tasty. We bought two of their wines. During covid times they are being careful, all employees had worn masks, tables were placed far from each other. We had to buy breadsticks since they don't want employees touching the food, which I didn't mind paying extra for. Great ambience and service. Highly recommend! read more

Let me start off by saying my family has been members here and we have had the most amazing experience up until this last time. I use to love this place and honestly thought about becoming a member even though I don't even live in Northern California. The service use to be amazing, But it has gone so down hill. Our particular waiter kicked us off our table twice because it was "full". And apparently full means having 5 parties at 1 time when there's 30+ open tables. I honestly felt discriminated against as I saw no other parties having to move tables as well. This is so unfortunate and I really wish this place would do better. This is how they treat their "members". read more

Over the past decade, Ruby Hill has become a staple in my life and the lives of friends! In Vino Veritas, and Ruby Hill has dished up truth to me in many ways for many years. I first came to Ruby Hill nearly 10 years ago, when a date treating me to a day of wine tasting worked Ruby Hill into our day, and I loved it! Their wine was wonderful, and the atmosphere was successful but also welcoming - so few wineries maintain that balance between growing large and successful and still feeling like a cozy small business. I left that day with a bottle of their sparkling wine and have had so many bottles since! I insisted friends join me to check it out a few weeks later, and two of them joined the wine club! Over the years that followed I've gone to parties here, taken their amazing Mello Cielo bus tour for a birthday party, and joined my club member friends for dozens of tastings, both at the member bar and back in the barrel room. They treat their club members so well, and are always welcoming to guests! Along with their killer sparkling wine to kick off your tasting, make sure to try anything reserve that you can - their Cielo Viola, Intesa, Pinot Noir and Peacock Patch are all stellar! On my last visit I tried their latest blend, Fruition, and it is fabulous, totally drinklable on its own or would be excellent paired up with a plate of pasta. I also love their Grapeful Red and Grapeful White, both with lower price points that make a great table wine or for casual sharing. They really do have something for everyone. The tasting room also offers a small deli - choose a few cheeses to accompany your tasting! I can't say enough good things about Ruby Hill, I always look forward to a visit! Some of the greatest memories of my life have been made accompanied by their wine, and for that I am very grapeful. ;) read more

WTAF! celebrating a 44th bday and we get kicked out for being too loud? ummmm NO. not even close to loud and you're lucky was we were not table dancing. terrible customer service for a wine club member. boo! won't celebrate here again ever! read more

So it looks we were not the only ones that were feeling discriminated. As soon as we walked on, the mood felt off. We just came from Rubino and they treated us with so much respect. As soon as we were seated, they took a while to come over to assist us. They helped a large party that came after us first. Once they finally helped us they rarely came by to check in. All they did was tell us that the most economical option was to get bottles instead of flights. Which our party actually wanted to do the flights. But to be honest they left such a bad taste in my mouth that I didn't even get a bottle or flight, (I purchased 2 at the previous winery to go) because I didn't feel they deserved my business. Yes I did give them feedback before I left. I'm not sure if it's because most of us were latinas, but I didn't appreciate the way we were treated. They even interrupted while we tried to sing happy birthday to my sister in law even tho we were not going to cut the cake and hand it out (I have it on video) I don't recommend this winery. No thank you. Haven't had to write a bad review in a long time. But I feel like others should know. Please work on your customer service skills if you want returning customers. read more

Ok!! My first time tasting here . Wow! Our wine connoisseur, Rick , made it such a great experience. We stopped in for just a couple tastes, and ended up staying to taste it all! He was very knowledgeable and professional, and we can't wait to come back , and buy more wine ! read more

Ruby Hill Winery - Cheers! - Wineries Near Me - Pleasanton, California

Wow! That's all I have to say. When we got there the hostess wanted nothing to do with us. When we were sat our "hostesses"/waitress continued to act like we were worthless. We are from Michigan and all we have heard since we have been in California is how amazing and nice Californians are. And as true as that might be the manager and staff at Ruby Hill Winery are not. We arrived at Ruby Hill a little over an hour before they closed and were not immediately sat after being told "wait a minute". Our "hostesses" who sat us ended up being our waitress and continued to not to care at all about us. The entire time she made us feel as if we were a worthless inconvenience. We ordered our flights after being sat for several minutes and made to feel bad about using the restroom. Then continued to get cheese and meats and crackers. All of which were sadly very good. And I say sadly because I wish I could have hated every part of this winery do to the incredibly horrendous service we received. As we drew closer to closing the server came to remind us of closing and close out our bill and clearly stated "but don't worry you can have a grace period to finish up." We were nearly finished with our wines and cheeses at this point and all but 1 glass and plate had been taken. Not but a few minute later the server came up and told us we needed to leave NOW. Even though there were plenty of other people finishing up without being told to leave very rudely. The biggest thing is our server acted as if we didn't matter from the moment we walked in. After we left we called to speak to the manager and after explaining the situation we were basically told "too bad". My final thought is when deciding on a winery to visit in the Livermore area. Decide anywhere but Ruby Hill. Unless, you like to be treated like your a second class citizen. read more

Great place to hang out- I'm a member and I enjoy the great service, outdoor seating, beautiful setting, and value.

Rachel!!! We keep coming, we have been members for a few years and every single time we come we have the best service by anyone who helps us. BUT Rachel has the best most charismatic personality of any person I have ever met. She is a ball of energy and treats you like you're her best friend! It always makes my day to see her and just hear her laugh with other customers. My husband and I are both in customer service and could only wish to find employees like her to hire for ourselves! read more

Every time I've been here, it's always prompt and friendly service. The ladies who helped and served my party and I are always pleasant and friendly. read more

The Wines here are very good. It was crowded and I noises when we went on Saturday. There were a lot of people in there. It was a great atmosphere to meet new people and network, and do some wine tasting. I recommend that you purchase one of their wine Ports with the chocolate tasting cups it is delicious. Definitely visit and give this place a try!! read more

Ruby Hill Winery - This Port Wine my God Mother bought me with some tasting chocolate cups is absolutely amazing!! - Wineries Near Me - Pleasanton, California

Well, this used to be much better. Our experience here was the MacDonalds of wineries. We showed up on a Saturday afternoon. I have recently broken my leg, so my sister asked of the server, is there somewhere we can sit for our tasting. Yes, there are seats outside was the reply. We were brought our first tasting. I hobbled in to ask a question and was told by the same person we had to come inside to get our tastings. We were told we had to pay up front for our tasting. I gave my card and told her to hold it open and run a tab, nope, we must look untrustworthy and she came out with a paid receipt. They wines were vividly unremarkable... The server came out several times and looked at us, but never offered a drink or any service. We used to be members here and been here fpr years, now, with the service we got, there is no way I would join again. read more

Ruby Hill Winery - Only seating for my bad leg. No service to go with it! - Wineries Near Me - Pleasanton, California

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Ruby Hill is an amazing winery with great staff! I have been here on multiple occasions with friends for tastings and my birthday. I set up reservations for one of the private rooms on my birthday and it was really nice. We had our own sommelier as well as snacks and water set up. I wish I was able to choose the wines we got to taste instead of a set list, but other than that it was good. They have a big selections of wines to taste from reds to whites, I'm more of a whites person so I like that they have a lot of those to choose from. The tasting includes 7 wines at $15 and is waived with the purchase of 2 bottles. I will be returning to ruby hill in the future and recommending it to friends for special occasions or just a fun day of wine tasting! read more

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Reserved the wine tour for my team outing and had so much fun learning about the Ruby Hill winery and estate. Special shout out to our amazing tour guide, Jeanie for the wonderful experience! read more

I attended a wedding here last Sunday and was it gorgeous. I am in the wedding industry (professional photographer) and was invited as a guest. The staff was extremely friendly and helpful. The wedding coordinator they have on staff was so pleasant and always willing to help whether it was a guest or the bridal party. I have seen my fair share of weddings over the years and I have to say Ruby Hill Winery is getting a 10 star in my book. Highly recommend this stunning venue. Dana Blessed Beyond Belief Photography read more

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If I can give them less than a star I would be happy to do so. I went there today and the waitress didn't even notice my existence. It was okay for them to ignore me. I was waiting to be asked to be seated but no one came and asked me. The customers who came behind me were asked to be seated. They are clearly racist. There customer service was pathetic. I will never come here again and you just lost a member. read more

Twelve of us had a fabulous time on the Mello Cielo tour! Our tour guide, Jeannie, was knowledgeable, articulate and highly entertaining. We laughed our way around the vineyard, then had a personalized wine & food pairing in the water tower. The wine was very good, the scenery lovely and the experience out of this world. Thank you, Ruby Hills! read more