Has this location changed ownership recently? seems like the quality has been declining over this past year... I usually stop about once a month for the Mahi California salad, was looking forward to it all day but it wasn't very good...fish was over cooked, tough and tasted 'fishy'..fresh Mahi doesn't taste like that. Salad had way too much clumpy rice, too little lettuce....very disappointing! read more

I love Rubios. Yum yum. Posting a review to help keep a local business in business in my neighborhood

We love Rubios generally and the service is always exceptional. Tonight at exactly 9pm, we attempted to pick up some food after a long day. All the chairs outside the restaurant were on top the tables and the two high school aged employees inside seemed to be on a date more than at work. When my husband approached the door to make sure they were still open, the girl looked at her partner and quite obviously rolled her eyes as my husband entered. We asked if they were still open, since they did not appear to be, and she responded that they were open until 9:30pm. Needless to say, we opted not to have dinner there and are extremely disappointed with this Rubios experience. read more

My wife loves this place. I feel it is pretty good for fish tacos. You can get a beer or two with your meal. That takes it up a notch for me!!! read more

I was so surprised how fast the food was really. And grub hub had it delivered to our door earlier than expected.

I have ordered here a few times. My wife will typically get it as takeout to bring back to the office in late working days for me. The tacos are all I can eat as I'm gluten intolerant. They have always been cold by the time I get them. I just chalked it up to the 5-6 minute drive to the office. Tonight we ordered in and the tacos were not warm. The tortillas were stale. Pretty disappointing to amend $30 on dinner and wonder if you'll get food poisoning from cold chicken. I'm not sure how long it takes to warm up your food before you serve it, but it seemed like it should be a basic thing when you drop $30 on dinner. read more

I went there today because i had a coupon from them for 2$ off an entree. The coupon had no expiration date on it. When I went there they said my manager said that expired yesterday. That really ticked me off because I wouldn't have gone there if i didn't have the coupon and it didn't have an expiration date. 1 star for terrible customer service! read more

I went to Rubios today and it's a very clean place but the food is awful my family and I were throwing up I strongly do not recommend this place to eat. read more

My family and I love Rubio's in general. This location is probably the worst Rubio's I have ever been to. I've been there about 5-6 times and they've gotten my order right only ONE time. They had to remake it twice on one of my visits. Some of the employees are unprofessional and unfriendly. One time when I was there, the two female employees were talking about inappropriate topics and I could hear every word. We ordered takeout a few days ago and asked for extra salsa. We got home only to realize they gave us no salsa at all. We even asked before we left and they said it was in the bag. Horrible customer service but decent food. read more

Frequently visits this rubios, tends to get pretty busy so plan accordingly. Made the mistake of going in at 530 on 10/31/2017, waited 25-30 min for a burrito especial and taquitos. Which, not a big deal I work in the food industry I understand you get busy. Food wasn't the best this time though, cold and the steak in my burrito was burnt to the point where my boyfriend wouldn't even eat his half. Disappointed me this time rubios, don't do it again please read more

Rubio's in general is very good and would normally get a 5 star rating. However, this location gave me the worst experience I've had. I called to place a pick up order. When the employee answered all he said was "hello". No "thanks for calling Rubio's" or anything. On top of that he immediately continued a conversation with his co worker then proceeded to say "hello" again. I managed to let that go and place my pick up order. While placing my order he did not seem to know how to do simple tasks such as removing tomatoes. Upon completing my item the employee says "Can you restart, I accidentally deleted the whole order". On top of everything else the employee sounded high. I let him know instead of completing the order over the phone I could place the order when I come in. Arriving into the store it was slightly easier to place my order however, when I went to the salsa bar it seemed someone slacked in the refilling of the salsa and such. I have attached a picture of the cilantro alone to show an example. When we received our food, ten minutes after the expected time it was so-so. So when going to this location please prepare yourself for subpar service. read more

Rubio's Coastal Grill - Mexican Near Me - Gilbert, Arizona

second time ordering to go... still waiting at 635 for my order that was supposed to be ready at 6pm. incredibly indifferent counter who seem more interested in their co workers who came in for dinner than in fixing an obvious issue with their to go order. seriously disappointed and will look to frequent a better served rubios read more

Wow this place was so disorganized, I had to ask 2 times "What do you mean you are not taking any more orders?" It was 6:45pm when I showed up to place an order. The girl in the front after hanging up the phone from taking a phone order says they are backed up and are no longer taking orders. It's Taco Tuesday, you advertise for this. read more

I have been going to this location for about a year now. Eat there at least once a week. Everything's been fine until after the recent remodel. Don't know what's changed but the salsa bar has been disgusting the last two times I was there. Limes in salsa , some salsa empty, lids and salsa containers literally in the salsa. Both times. Last night I just used leftover salsa from Burrito express. Which is where I'll be going from now on. First time I thought to be a fluke, two times it's a managerial decision. read more

Internet down. So gift card no go. No solution. Shift manager shrugs at suggestion to offer half price. Says it's not her problem. My wife and I are on a budget... We have 3 kids, what do you expect? Out of the goodness of our sibling's heart we received a gift card to Rubio's after watching 2 of her 3 when one had to go to the hospital (that's 5 kids!). Excited, I called for pick up and after waiting in line 10 minutes after they say it'll be done in 10-15 minutes to receive order I found out their internet was down so the gift card was a no go... Gave no options, paid full price. After full payment another employee suggested discount and shift manager shrugs and says the Internet being down is not my problem. I get home, food is cold. Sorry... It is your problem. Maybe not your fault, but your problem. read more

Disappointed that they ran out of shrimp and flour tortillas. If you are going to celebrate national burrito day make sure your inventory is up to par please. read more

The food is the best! Very fresh! I ordered the steak street taco plate and everything was so yummy! I am so tired of being served old beans and chips elsewhere. Best lunch for the money! The atmosphere is good here too. The only odd thing is there are never metal forks. Dear Rubios please reduce your impact on the planet and buy yourself some silverware. Eat Here! The staff here is the best! I love to see Eva when I come in to eat! She has a smile for everyone! read more

I used to love Rubio's, but after this visit, I've changed my mind. The food was mediocre at best... The chips and salsa were not fresh tasting and the beans were so bland. It's also a very crowded and difficult to walk through seating arrangement they have here. Single file, one way in to the back, and one way out back through... I didn't like the constant shuffle at all. read more

Better-than-average Mexican fast-food chain. They got an extra star for having Vanilla Coke at the soda fountain (which has free refills). You can get the Tres Tacos deal for about $6. Choose steak, chicken, or fish tacos. The prices are resonable, and true to their name, the ingredients do taste very fresh. The salsa bar is kept clean and filled and has choices to suit any spice tolerance. read more

Went here tonight and food was fast, correct and good. The remodel looks nice and the employees were super nice. We took a little bit to order since there were some food aversions to be aware of, but we were never rushed. read more

Always delicious and fantastic customer service. Tatiana is so professional and friendly and is always smiling. I highly recommend!

We recently moved and began coming to this location instead of the others we frequent around town. The girl running the register is great however this location is obviously under staffed. The food has been slower and salsa bar low etc each time we've been and around dinner. Get this poor girl some extra staff! My kids love the food at Rubios so I'm hoping this location will have a staffing improvement. Food is just as good as the other Rubios. read more

Always delicious food, always great service, it's a great blend of good food, clean atmosphere and a quicker dining experience.

Great food at great prices. I love the salsa bar. Everything is always fresh and the employees are always nice.

Love Rubios! Always a go-to on a busy night, I just wish they would be more consistent on answering the phone for pick up orders.

Rubios is my go to stop on Tuesday's for their 1.50 fish tacos! The staff is always really friendly, and food comes out fast. The food tastes great, they have an amazing salsa bar, and they actually include the lime with your taco! It may not seem like a big deal but when I get home and other places didn't include the lime, and I forget to ask, I just sit in the kitchen and cry.... read more

Had the grilled shrimp taco combo, wow... It was pretty good. I will be back!

Very upset with the Management and the way this place is now ran. We order from this place at least once a week. Half way through eating my Chicken Chipotle Salad there was a penny in it. I was so disgusted I couldn't finish eating it. We called and let them know the girl just said oh that's weird. Called a few days later and the manager said she would comp our meal. I go and pick up our meal and the guy said he would give $10 off. I didn't bring my wallet because again we were told it would be free. At that point I was starving and upset I had to run home then go back again! read more

First time for my fiancé coming here. I grew up eating Rubios after soccer practing. I loved getting the burrito especial. However, this time we got the California bowl. It was delicious. We squeezed lime on it to give it a little more flavor. The service was quick and the food was great. The salsa choices are great! The roasted and green salsa were our favorite. Definitely look forward to coming back. read more

We stopped in looking to try their fish tacos and we were not disappointed. We ordered to go and by the time we got home our food had travelled well and was put together neatly in the to go boxes so things didn't shift all over the place. They had a salsa bar in the restaurant with to go cups, so we grabbed a few types of salsa to try.The fish tacos were really tasty. The tortillas held together nicely and there was a good amount of filling without the tacos falling apart or the filling falling out with every bite. The mahi mahi tacos were good, but needed more sauce on them. I added some of their green salsa to add some more flavor. The green salsa was really good. We also had two kids meals that we ordered, which both kids really enjoyed. It was fast and easy and a good meal to get when you aren't looking to spend a lot of time out and about. read more

I was so disappointed with this place. I ordered the chips and guacamole and they literally put three dabs of guacamole on a bowl full of chips. It was pathetic I had more guacamole on my street taco. So we went up and asked if this was all that was included in the chip and guacamole and the waitress was rude and said yes and walked away. Horrible customer service. Already had to wait over 25 min to get our food in the first place. WILL NEVER COME HERE AGAIN. And highly tempted to never set foot in a Rubio's ever again period because of my experience here. read more

Amazing Tacos. Hands down the original fish taco brings a taste of Mexico right to your plate. Who can resist Taco Tuesdays either?? Cheap tacos, high quality. Every reciept offers you a free drink with next purchase as well, so win win right? If you haven't checked out Rubio's, it is worth a stop. read more

The 'Burrito Especial' is amazing and better then all the competitors such as Chipotle and Qdoba. You don't have to worry about grizzly steak like you do at the competitors. The salsa bar is amazing and has great choices. The price is competitive with the other competitors read more

I know this is a fast-food sort of place, but it has great fish tacos. I can't speak for the rest of the menu, but the fish tacos are consistently good and the self-serve salsas are great. I've had fish tacos at many restaurants in AZ and CA and these rank among the best. I prefer the Fish Tacos Especial, and that's what I recommend. read more

Great mexican that is fresh, fast and good. I love the fish taco tuesday fish tacos for $1.50 (deep fried white fish, corn tortilla, white sauce, cabbage & tomatoes). They have a very good salsa bar; however I do wish they had a hotter salsa on it. If you are in a hurry I would call ahead your order and it will be ready when you get there. read more

Very clean, good beer selection and $1.50 fish tacos on tues. Pretty good tacos to boot. Of course I rate my stars vs. their expectation and this place is darn good and for the money it gets 4-5 stars. Service was good too! read more

Rubio's is on the corner. It is inexpensive. The food is ok. Nothing to get excited about.

I tried to place a phone order again tonight and the phone just rings. The last time I called, they said they didn't know where the phone was when I went into the store to order. Thinking they had surely found the phone in the last 10 days, I called again tonight. No answer. So I went in and guess what? They can't find the phone! I have been phoning my order into this establishment for over 10 years without issue. If they can't find the phone for the next time I need a phone order, I will order elsewhere. There are plenty of other restaurants that will take my phone order. read more

Used to be my "Go-To" Taco Tuesday joint. Seems they're not able to handle the busy flow. Waited for over 45 mins for an order - and I'm looking all around at other unhappy faces that have been here longer than me. Meanwhile other people who came much later have been served or given their orders quickly. Also managed to hear some unsavory words from the staff when someone complained :( Unfortunate since I really liked coming here in the past. One cashier was particularly polite, but it seemed the "manager" or the young lady who was taking the lead in a lot of the orders didn't have much patience for people who had questions or were waiting. I also witnessed another customer who had been waiting nearly 1 hour and when she went to check --- they hadn't even made her food yet...I gave 2 stars simply because the cashier had been very polite and apologetic... read more

I really like rubios. It tastes great and seems fresh.