This place is fantastic. I was a bit upset because the kiosk said they still did the 'dirty' drinks but the woman who handed me the drink cups just said "FYI, we don't do those anymore." No offer for a refund, and 'dirty' drinks were just drinks with vanilla coffee creamer... Why not do them? They sell coffee. But anyway, my mom and I come here weekly and get the Nachobell Grande with blackbeans, guacamole, and lettuce. The places near my and her houses always skimps to the point where it's not worth eating there. But with this location you actually get food. Lots of beans, lots of sauces, lots of GREEN lettuce, not the white dredges of iceberg lettuce. We struggle to finish and return after work for happy hour drinks and black bean tacos with chipotle sauce and tomatoes, and nacho fries. Hefty portions! Colorful veggies. Love it. read more

Taco Bell is something I've enjoyed since I was a kid, but knowing it is Mexican food adjacent. It's not authentic, but it's still tasty when the mood strikes. They do have quite a few vegetarian options, so it's been a solid location when trying to stick to a vegetarian diet. One of my besties and I hit up this location after seeing a show. The service was quick and the drive thru exterior was clean. I'd definitely return when in the area and think it's a great post-concert meal or snack. read more

So I was pleasantly surprised today when I stopped for lunch and received excellent quality service and food. Doesn't happen every day at these fast food joints I'll tell you what. read more

always impressed i go there often and order the same thing but they always still manage to get the order wrong, seems like they don't like or care for the job read more

the food was great! tried a couple of new things - beans and rice burrito abd chicken chalupa. but the dasher did not ring the doorbell, so our food sat out in the heat for a while read more

The took 20 minutes and cane up to our window with wrong order 15 minutes in I wouldnt recommend coming and git the wrong order with one taco and not three! read more

Went here after a long night of bad customer service and another Taco Bell location being Completely neglected by employees at the counter despite it being an hour before they closed, I navigated to now another 3 miles away from my original location and house at 3 in the morning, and despite one Taco Bell location causing this issue, the workers at this location were more than ready to handle the let down, saving my troubled night and impressively getting the food out to me in RECORD BREAKING speed. I truly want to commend the workers on the night shift the night of September 20th 2025 as they showed exemplary customer service and upholding great customer service when all my hope was lost! read more

Got here at 12:13 and you guys stop accepting orders at 1:30 but you lock all doors at 12? How does that make sense? Then you call the police on me as im calling a lyft to leave LIKE YOU SAID?? Girl $17/hr is not worth it. You are embarrassing. Get a real job or something. read more

Avoid going here this place sucks. we had no food in the house so i didnt eat until 9pm and we went here. their drinks taste like nothing but carbonation their hard shell tacos just completely fall apart the moment you pick it up because it sticks to the wrapper. as someone who struggles to buy food due to funds this was cheapest option we had and we didn't even get to eat because it tasted like read more

I never leave reviews, especially for fast food places, but I have to leave one for this Taco Bell. Not only was it the best tasting and most well prepared Taco Bell I've ever had, but the customer service was amazing as well. It feels like every menu item tastes better at this location because it's prepared so well. Best location in Phoenix/Mesa for sure. read more

I ordered a couple meals for my family to have for dinner and guacamole came included in one of them. When I get home we start eating and found a baby lizard inside my guacamole. never having Taco Bell ever again. read more

Taco Bell - Fast Food Near Me - Mesa, Arizona

Last time this location years ago. Then was a great Taco Bell. That said I ordered today for lunch a first try item- Black Bean Crunchwrap. First off their kiosk does not correctly handle cash pay. I ordered and 20 minutes later a lady employee says "did you order?" "yes I did" "was it cash?" "yes" "it told you to tell us you paid cash" "no it did not" So she placed a order on the kiosk and we watched it said "order placed" no where said tell the staff you paid cash. That is 1904 technology. 1/2 hour later finally got my food since my order was not placed when the kiosk said "order placed" because I checked paying cash. The system per her should be saying "tell the employee" I told her "no the system needs to put a aural message in their headset. But the food was a 2 on a 1-10. $7+ for a microscopic amount of filling 15% of the food, 85% was a tostada shell and a flour wrap...worth $3.25 in my view. I had added Purple Cabbage and Pico de Gallo $7.35..A "black bean" named product had a total of 12 black beans and the flavor was so so. I won't ever spend a penny at any EVER again Taco Bell.not ever. read more

I imagine that promotions are more trouble than they're worth for most companies, which is why they rarely run them. For whatever reason, "free" seems to rile up employees to the highest degree. It's almost as if a seige mentality switch gets activated, causing irrational decision-making and racially biased motives. I came to this location once in my entire existence during one of the Taco Tuesday Doritos Locos promotional days. I ordered just the taco due to the fact I was heading elsewhere and figured why not grab a quick snack en route to my destination? What should have been a few-minute stop turned into a 20-minute fiasco. Shortly after I ordered, an Anglo-Saxon gentleman ordered in excess of $20 worth of food. His order was filled promptly, and he went on his way. Several drive-thru patrons also ordered and were given food immediately. That's when I became suspicious. Food tampering is always at the forefront of my mind, as it was done to my food on a daily basis when I was being held as a political prisoner in the Santa Rita County jail. With those thoughts running through my mind, I stood up to take a look at the food prep just to be 100% safe. I'm guessing my decision to observe the proceedings wasn't taken kindly, as one of the staffers began spouting that "they paid" in reference to my longer than expected wait time. Either way, after nearly half an hour, I got the taco half thrown at me and sent on my way. If you're looking to visit this location during your MLB fan experience, I strongly suggest against it. If you're absolutely married to the idea, use the app to avoid the scenario I found myself in. Overall, this place is not the best place to go if you're of African descent. There are other locations that value not only your business but will also treat you in a respectful manner. As you can see from my other reviews, I have not had the most pleasant experiences lately. However! At great personal risk to myself, I write these reviews based on my experience so that others will benefit from the experiences that I have. I encourage others to SPEAK UP! Your voice can assist others to avoid potentially detrimental situations & as always do your own research! read more

I typically have a good experience here when I stop off the light rail. Fast service and hot food. They were only accepting cash tonight and I only had $2 in cash on me and the cashier was kind enough to cover the rest of my drink. I really appreciated it. Will be back soon read more

Taco Bell - Taco bell - Fast Food Near Me - Mesa, Arizona

They are never open on time I've came countless times for opening. They were never open when they say they were open.

Best Taco Bell I've had in years! The gentleman that took my order was awesome and the food tastes like it should!!! Wow!

Food and service was better than Valle luna I had fast and easy service and got the food I ordered

Best Taco Bell I've had in forever and I never leave reviews good service fresh food and I went to this location twice now

Thank you Jonathan! Excellently customer service when he was all on his own. Food came out fast and delicious, thank you again!

Four people working tonite including a female manager. 6 people in line, and at least 4 in drive-thru! Drive-thru guy was playing on his phone, and talking to co-workers while holding peoples ready orders. New guy Abraham got upset because we(customers) pointed out the fact that he was unsanitary since he was wiping off counters with his gloved hand, and messing with garbage and didn't change his gloves before going back to help manager prepare orders. Kathy the cashier eas very apologetic to everyone, because she saw we had been waiting 15-20 mins for our orders, and she kept trying to tell them we've been waiting. Instead of manager preparing drive-thru and inside orders in correct order, she focused on drive-thru orders, and she basically has up to 15 mins for each inside orders. Health dept, and employee trainers definitely need to step in. read more

This location is my favorite Taco Bell to go to. Summer in the window is always so sweet and helpful with a huge smile on her face. Tonight my taco was incredible, I know I know it's Taco Bell but best taco I've had from any Taco Bell. read more

I just left this location feeling happy. It's never happened at this location. Normally they are fast but rude and in a hurry to get you food and gone. That's fast food right? Normal.. The staff previous was always mostly rude. Not today, I got to the drive up and the guy on the speaker said.. Hello, how are you today.. I thought maybe this is the new commercial recording lol I said I'm a little crazy but thanks for asking, not thinking a human being would reply. He replied something kind like, I hope it gets better, I asked how he was and he said I'm good, thank you for asking. Manners, kindness, not in a rush, took time out to be kind. WTH... Omg I just loved it. Loved that so much when I got to the window, thanked him again, then paid for the car behind me. Kindness goes a long way these days. I called, to ask his name. The manager asked why I was asking about him. I said I just got great customer service from a kind guy and wanted to write a Yelp review about him and let the manager know he was great! It's been a hell of a year or so and kindness is so very needed. Thank you Isaiah! You sparked the happy in me and the person behind I'm hopeful was happy. You and your manners are worthy of more then 5 stars. Thanks again for being kind. read more

This is the second time that I have gone to this location and they messed up my order. I asked for the party pack with chicken and I got charged more for it and when I got home it was not chicken it was beef. I would like my refund and I will be giving this location a call tomorrow to refund my money and if they do not I will take it up to management read more

Taco Bell - Fast Food Near Me - Mesa, Arizona

James at the taco bell on stapley & southern is great, good manager very kind & understanding!

Quick service. The employees actually seem happy. Bathrooms always clean. I prefer this Taco Bell over others because their outside deck is huge and shaded. Lower the price of limeade and I might actually get one. read more

Taco Bell - Fast Food Near Me - Mesa, Arizona

first off take the time to drive to the Mesa drive and brown Taco Bell. I've been to this one off of Main st and I really do try to avoid it but it was close. This is the 5th times they've messed up my order. It happens all the time. I'm tried of paying For thing and not receiving them. That's bad business they need to be able to at bare minimum give me what I purchased. Please avoid this store and go to Mesa drive and brown. read more

ordered food from tacobell on Guadalupe and Alma school rd some guy walked up to the window of the drive-through, grabbed my drink, put it up underneath his nose handed it to a lady who then handed it to me and he walked away. By the time I got my food my Mexican pizza was smashed like somebody put it in a box and smashed it, so I called corporate they tried to give me free food. I denied the free food My nacho fries were old I didn't go inside because I had my newborn baby in the car and I wasn't about to get angry with my child in my hands. corporate said the general manager from that location call me. It's been over a week and I still receive zero calls so now I'm writing a review for the entire world to see I just saw on the news that another Taco Bell an employee was caught, putting rat poison in a persons food, I say that to say Taco Bell has fallen off and needs to be shut down and have health inspectors inspect the entire facility and fire us entire staff and rehire people with food handlers cards that are more responsible and respectable to a patrons food I work for occupational safety and health administration, and I do plan to have an inspection done at this facility. So far I realize that management sucks and that's where it starts so I will fire management and everybody under management and find Taco Bell hundred and $50,000. Oh yes, nobody answers the phone at that location at all whatsoever you can call them 1 billion times and nobody's gonna pick up the phone so management is 98% of the problem. read more

Never get my order right. Worthless workers. Won't be back. I got all the way home and it's like they didn't even look at my online order. Pissed off read more

The drive thru cashier Jordan R was hilarious I've never had anyone tell me a story or even start conversation at a drive thru , made my day!! read more

Took FOREVER for our simple order. Sat at the window for about 30 minutes for three things. Never coming back to this location again. Highly disappointed. I get that things are slow with COVID, but this was ridiculous and outlandish. Complete waste of time. read more

Service was horrible I asked for 5 Doritos tacos, 3 nacho fries, 2 burrito supremes and some other thing and after I told the cashier they gave me a dirty look. That made me really mad but besides that I get my food and they forget my sauce. Are you for real? Like you finna gimmie food without no sauce? I may be a big girl but you don't have to stare me down while you say my name for me to get my food. I also found a little surprise in my taco. It was a bloody tampon with hair on it. Bruh you think ima eat this? Anyway sue this place I'm done. read more

I been to this TB a few times during lunch hour. Its a ghetto TB cause its alway filled with tweakers or homeless trying to scam a drink or a dollar. But they are fast and I don't eat there. So tonight I get off work a 11pm and I go to the drive though. No response. Car ahead got food. So I go to the window and the guy looks at me and then makes a driving motion. Really? Im not going back around. Didnt eat there much so no lost to me. Will not eat there again. read more

Came in for dinner with my family order through the screen thinking it would be easier but the gave me my order wrong didn't give me napkins or forks and I had to ask for my drinks didn't know Taco doesn't have fountain drinks for their costumers read more

One of the best Taco Bell's I have been to. Ultra friendly Carl and staff made my visit a pleasure. Food came out fast and hot. Tortillas were soft and tostada shell was crispy! Don't know what else you could want out of a Taco Bell. Clean too! read more

I'm a big fan of Taco Bell and have been to most of the locations in my area. This location is fairly close to my house so I come here more often than others. The employees are all very nice and my order is always right (I always customize my food because I'm not a lettuce/tomato kind of girl). I have not been inside, only through the drive thru, but they keep the line moving and it does not take long to pick up lunch. My biggest complaint is the access. It is on the northeast corner of the intersection with only one entrance that is north of the light. The parking lot is fairly small and it is next to impossible to make a left out of there to go south (which I always seem to need to do). I have to turn right and flip a u-y further down the road. The lights are horribly timed so there are always cars coming from some direction. It's a bit of a cluster. read more

Eat here whenever I crave a good chalupa. Staff is very good. I have been here a lot and I never had an order wrong. Food is fresh and drive through is very fast. I have met a lot of great people driving up to the window. Very friendly and personable. But not the type to talk your ear off. read more

I went in the restaurant the other night and ordered almost $30 worth of food. Asked for a bigger bag to carry all the other little bags they have my food in and the manager was very short in saying they were out!!!! At 6:30 PM??? Place is not really clean read more

So frustrating that Taco Bell can't seem to get drive thru orders correct. I didn't have time to return the wrong food so just ate it. Would be nice to get what you ordered. read more

Taco Bells all serve the same food in the US. However the employees, location, and cleanliness all vary. This is one of the cleanest TBs I've been in! One HUGE difference is Carl, a 3-year employee, who knows what customer service is. Even with the transient type person was greeted and handled professionally. He offered him a water cup when he said he had no money. Carl picked up everyone's trash, greeted everyone that came in and left. That's an employee that's hard to find in any fast food business and in most customer service businesses. Not too sure of the location as we are from out of town. Clean outside and in, Carl is the best! read more

The guy in the drive thru on 6/1/17 at 12:40am was very helpful. He answered all my questions and helped me build a taco burrito which is what I wanted. Thank you sir! read more