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Costa Vida

3.1 (287 reviews)
InexpensiveMexican, Fast Food
Closed • 11:00 am - 8:30 pm
Updated 1 month ago

Order Costa Vida Takeout or Delivery

Costa Vida Photos

Business Info

COSTA VIDA ATMOSPHERE

What's the vibe?
Casual
Classy
Moderate noise
Good for groups

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Recommended Reviews - Costa Vida

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This is the burrito we received. We did not order any burritos. I took a picture as proof that it was not the bowl. It was a burrito.

We used to love Costa Vida. It has become reliably disappointing for the past several visits. We always get takeout. We usually try to order on the app to do things efficiently. But consistently when we get there at our pick up time they haven't even started our order. We see plenty of people that come, order newly and go, before we've gotten our order that we ordered long time ago. At least usually we get the right food, even though consistently, we have not gotten such things as sour cream or sauces that were clearly ordered. But this last time we did not get the right food! I did not get my vegetarian gluten-free bowl. Instead, we got a big old burrito! I could not eat because I cannot eat the burrito with wheat and Heaven knows what inside. When I called the restaurant, they said I could come back and get the correct order but at that point, my entire family had eaten and I was just ready to be done with the disappointing experience. I wanted a refund. They could not issue a refund. They told me that someone from the corporate would contact me. On March 27 I received an email that was generic saying someone would contact me. It is April 10 and I have still not been contacted. I've still not been refunded my money and obviously I didn't get to eat that night. My guess is this Business is going out of business soon with this kind of lack of customer support and consistent customer disappointment. Do yourself a favor Mexican food, lovers, and go somewhere else... I'm so sad because it used to be so good.

Mark C.

First off, they didn't have their steak ready so we had to wait another 20 minutes for it. With the layout, it is reminiscent of Chipotle since you choose from Burrito, enchiladas, quesadillas, tacos, nachos, and salad. Then you choose your meat. And you'd think you get to choose your own add ons but the employees here don't know how their own menu works. Most people make their orders and are just stuck there in line. It was quite inefficient. If that was the case, it make more sense for them to take your order at the cashier and wait for them to call you name instead of having a backed up line. Despite my nacho order supposed to come with a salsa of my choice, they instead told me that I had to pay for the salsa and I had to actively ask them to add the optional items since they tried to skip over that. Also, they wouldn't give me my receipt which I found very odd. I even tried out a cinnamon tortilla and one of their cookies which I felt were both average. These nachos are the most soggy nachos I've ever had. I couldn't use a single nacho to scoop up the ingredients/toppings. I had to use a spoon to basically eat it all which was an experience I've never had before with nachos. Overall, it was not a very good experience. The only thing I appreciated was the fact that it was a good amount of food.

Messy taco
Quan N.

just came in and having a horrible service here, the guy with glasses is giving a bad attitude and rude! they didn't even ask for what sauce I like...etc I don't think my order is complete ?!' Bye bye

Taco
Dung N.

I came to this store knowing what I wanted. but when I walked in. The staff looked at me and I didn't know where to order. When I got to the counter, the staff told me to order on the other side. I was fine. I went to order and the staff looked at me. I was so confused because I still didn't know who would take my order, it seemed like I was being discriminated against. When I ordered, the staff didn't ask what sauce I want or any thing . it was horrible. and there was another couple behind me, the staff greeted them very warmly.

Dooors locked at 9:00, supposed to be open until 9:30pm
Maya O.

Doors locked at 9:00 on a SATURDAY NIGHT, pretty ridiculous. Supposed to be open until 9:30pm there was a nice family eating and said they were scrubbing and cleaning up when they were in there. What has happened to customer service and staying open for actual business hours.

This is how catering was delivered after paying 400. Dollars....are you kidding
Tymara P.

We ordered them through ez cater at my job in the Biltmore area this is how we received our food. No seal showing that it has not been touched,no serving trays, the ziplocks had the con of the bag all over them leaving quite the mess. The flavor on the food was good and hopefully cooked in clean setting .

Boyfriend had to "smother it" himself

Ordered online, when we got there for pick up, the guy was rude. Just stared at us and when I said hi he said "name?" Got home and found that my boyfriend's "smothered" burrito had nothing on it.

a variety of food in plastic containers

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Terrible customer service . the food doesn't makeup for the rude staff, you can get ok food and bad service anywhere.

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This place is one of my favorites. The queso is better here than anywhere else. Great options for vegetarians as well.

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Ask the Community - Costa Vida

Do they do a Taco Tuesday special? 🌮

Yes. Love their tacos for under $2.00 in addition to another Daily Special sweet pork and chicken tacos are my favorite.

View All 2 Questions

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Costa Vida - mexican - Updated May 2026

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