I got a chicken bowl. Mexican street corn. There was no corn it. It came with a sauce that would have been ok, but it was drenched with so much I couldn't taste anything. It was way overpowering! Won't be returning read more

We ordered nearly 70.00 of food. I have ordered the chicken taco family pet her before and it was excellent. Today i really wanted shrimp and tamitillo. We got the shrimp family taco platter. There was enough shrimp for 4 tacos. Needless to say we have a ton of beans and rice. We specifically ordered tomatillo sauce and my husband confirmed twice when he picked it up that there would be the Tamitillo salsa in the bag they assured him it was and lo and behold of course no Tamitillo salsa. :( boo lame! read more

Great little place, good service, good food, for a chain restaurant it is great. The staff is always happy and helpful. Super clean restaurant read more

We visit about once a year mainly out of convenience. They have a relatively large menu filled with fish, chicken, and steak- in burritos, on salads or in tacos. I do love their salsa bar and especially the onion and cilantro side! On my last visit, I got a bean and cheese burrito with a side fish taco especial. I'm not sure if it's the tortilla covered in like a lime spritz or maybe juice added to the beans? But the flavor of a basic bean and cheese burrito is certainly lost. I also feel like there is too much creamy sauce on the taco which over takes most of the other flavor. I will say the restaurants are always clean and well maintained with friendly staff so that's a win! read more

I've been eating at this location for over 10 years now, but will look for a different one. Don't get me wrong, the food is consistently good. I'd just that I've had too many orders screwed up. Mostly little things like not including limes with fish tacos. But I've had to drive back so many times to pick things up that they forgot to include that I'm done with this particular location. read more

This rubios sucks. I think I've been here 5 Times and 4 of those times I have had to drive back because they messed up my food or I had Postmates delivered and I wasn't even given anything close to the food I ordered. I'd drive out of the way to go to a different rubios because screw going here. read more

Save yourself the aggravation & go to a different location. The counter service is Horrific :(

Rubio's Coastal Grill. It's really my only option for decent fish tacos that are quick and easy. This location has fast and friendly service, the are conscientious about keeping it clean. I am addicted to the coastal trio, a little shrimp, a little blackened, a little battered. read more

At times I feel Rubio's Fresh Mexican Grill is overpriced, but not on Taco Tuesday!!! My wife and I have made Rubio's our Taco Tuesday date night ritual. We call in an order for pickup, it's always hot, fresh, and delicious. We are big fans of their fish tacos. They have a great salsa bar inside as well. Four choices of salsas fresh for scooping, and 2 other salsas bottled up for easy pouring. The Diablo salsa is hot and fresh and gives a great kick to each bite. Staff at this location is friendly, fast, and respectful. We will continue to patron this location on Tuesdays! read more

This location takes advantage of adding a drink to lunch specials and charging you separately for it. I specifically asked if a drink was included in the lunch, I was told it was. I ordered 3 lunch specials, all with drinks and each drink was individually charged. I emailed corporate about it and heard nothing back. Not returning to this location. read more

This location has the best staff! They are all very welcoming, patient and informative. We got our food quickly and it was delicious. Gabino is an awesome employee! read more

Kate was a great cashier and was super helpful!!! Thanks so much!!!! Delicious as always

Pretty good stuff . My only issue and this seems to always happen to me is that they forgot the dressing for our salad and screwed up the rest of the order as well ! I had to go back and get the whole order remade because everything was wrong or missing something ! read more

Too salty. Horrible amount of salt. Been there several times and it never changes. I tried their plant based burrito.

Not sure if they have new cooks in the back or what but the food is terrible and the wait time to get your food is almost 25 minutes. I ordered a grill gourmet taco and paid almost $4 for it and it was missing the bacon and avocado. So basically I paid $4 for burnt chicken, sauce and onions. I won't be back to this Rubios till they fix the problems. read more

This is not a review of the food but of the great customer service of this location. We ALWAYS order from another location in Tempe via the Rubios app. Never had we ordered from this location. But, tonight the Rubio app directed our order to the Warner & Cooper location. We only found this out as my husband arrived at our regular location and no order was waiting. I called the Warner & Cooper location and spoke to a very lovely young lady, Fiona, who refunded our order and was exceptionally nice about it. We will make it a point to patronize this location as if Fiona is an example of the quality of employee working there. Thank you Fiona for your excellent service and be well and stay safe. Our food service workers are so appreciated at this time. read more

I wish I had paid attention to some of these reviews before wasting my money at this location. The salads sure look good online and then you get it home and it's nothing but a big bowl of lettuce with some dried out chicken pieces and a little tiny bit of veggies. Nothing else. It was awful. We will not go back. read more

Good location and decent service. I ordered one grilled mahi mahi taco and one blackened mahi mahi taco with a side of pinto beans and rice. Mahi mahi was delicious. The pinto beans and rice were average. Salsa bar has good options. read more

See all

I'm thinking that things have changed over the years....you actually sold me a burrito that was flat flimsy and a waste of money, based off of price point and quantity. Chipotle has you beat and right now it's not close. Hopefully things can go back but since the name change or whatever it was things haven't been quite the same. It's too bad because the rice and beans are quite good. read more

Slow service. Subpar food and needs a good cleaning. I will not be returning to this location again.

I went in today and I was extremely upset with how the worker (Alex) treated me you could see her stare look at me and my father then laugh with her coworker at this point I don't want to return this location. read more

Don't get me wrong, the food is excellent, but this place is poorly managed. They never have sufficient staff, wait times are ridiculous, and they still don't have their salsa bar available to customers because of their outdated COVID policy. Management should do better. read more

Someone was not wearing their hair net or hat? I ordered a $10 salad for my wife and she finds a long hair in it! This is one of her Big pet peeves. Someone elses' gross hair in her food. I offered to take it back and get a new one. But she was so appalled by that hair that she just chucked it in the garbage. read more

Yummy....excellent service! Bella is the sweetest. She took my order with a beautiful smile and even asked about my day. Her suggestion was perfect. Great job! I highly recommend this location. read more

I am changing my review the owner talk replied to my complaint which rarely happens now and I felt really good that I got a reply from the owner to help fix this issue read more

I recently started eating Rubios again, and I love it! This is a great location, and the staff was fast and friendly. Seating is a little awkward. read more

Worst Rubio's! I've ordered To-Go at least 4 times now and every order has either been made wrong, missing something, now they tell me they're out of steak after I've already paid extra for it. No refund nothing. Food was cold and burrito was made sloppy. 3 young hooligans running the show tonight talking amongst themselves chatting and laughing away. Over it, not returning again. I suggest a more efficient staff. read more

This is probably my favorite Rubios location for really one main reason. The 2 girls/ladies (sorry) that work here during the lunch hour. These ladies have made it a point to remember the regulars and always be the most pleasant people around! They always greet me by name and ask how things are and they even remember what I usually order, which is way impressive! I grew up in San Diego going to the first Rubios ever on the SDSU campus, I remember when I was a young kid and I hated when my parents took me to Rubio's. Now I love their Fish Tacos! read more

My husband brought home some fish tacos from Rubio's tonight for dinner. I was on my second taco and I was just a few bites away from finishing. Not realizing the entire time I was seconds away from nearly choking on this "wire". Luckily I'm a slow eater and as soon as I bit into it I pulled it out of my mouth. It was all waddled up but the edges still were poking out and managed to poke me. Nothing too crazy but still ... Honestly nothing like this has ever happened to me. Not trying to be all dramatic but my two year old son could have had this taco. I'm glad it was me and not him. I know accidents happen but what the heck is this?! Seriously so disappointed. read more

Rubio's Coastal Grill - Mexican Near Me - Gilbert, Arizona

See all

This locations has really dropped in quality over the past year. Customer service is non-existing, cleanliness no longer seems to matter, I feel like there has been a change in management and the new management no longer cares. Today's example, there was two people in line in front of me, both cashiers helping them. Once they each finished with their customer both left the register. Okay now that I see the condition of the salsa and soda area maybe if they would have attended to that I could understand. However I stood there another 5 mins. After my order was placed I filled my salsa from the salsa bar and proceeded to wait.... just like last time I was at this location. I ordered 3 original fish on flour, 40 mins later they finally called my name. Are you kidding me?!? I was thinking since it was NOT busy the wait would be the normal 10ish mins. However the last time I was here it was really busy and the wait for food took about 35 mins. So when the store is empty what is the deal?!? No one has time to help customers, clean tables, fill salsas, or restock silverware. This was my last visit. read more

Rubio's Coastal Grill - Just a mess! No one at this location cares anymore. - Mexican Near Me - Gilbert, Arizona

See all

Although I've been to Rubio's before, this one was a little more enjoyable and pleasant. The manager treated it like his own restaurant and showed care for the customers. I will be back! read more

Taco Tuesday fish tacos is where it is at. Crispy crunchy tacos. I like the roasted chipotle salsa to go with it. Beans are for the birds. Rice is nice though. I always sub beans for the rice. Over all, a pretty decent place. read more

This is a nice, reasonable priced Mexican restaurant. I usually get their big burrito and I always leave the place satisfied. The only critic I have is their salsa. But I like chunkier salsa so some others might like it. Other than that, the food does taste very fresh compared to some other fast food chain Mexican restaurants. The staff is friendly and the food comes out relatively fast. I would definitely go to there again. read more

The food used to be good. This location is understaffed and quality has suffered. Last time I'll be going to this location.

Not only has the food been very consistent here, but the staff is always friendly no matter how busy they are. For a place that is steady busy during lunch, the tables have always been clean, drink station stocked and clean, and the salsa bar is always full and clean. Plus they have a pretty good variety of fish tacos, which I almost always fall for. I don't want to jinx it, but I have never been disappointed at this Rubio's and the value isn't bad. For the same $ as a sandwich from Jimmy John's with chips, you can get a full meal of 2 taco, beans, beverage, chips and salsa. read more

We came in to pick food up to-go this past Saturday for dinner. I ordered the Balsamic and Roasted Veggie Salad with chicken and NO roasted peppers and onions. But, when we got home I had to sit there and pick all the onions and peppers out. Now if they weren't roasted veggies it would have been easier and the flavor wouldn't have tainted my dinner. I know she heard me because she repeated the order and emphasized NO peppers and onions, so this falls on the guy in the back cooking. There were ZERO guest in the restaurant when we came in, probably because it was storming really bad and it wasn't ideal weather to get out of the car. IF, and that's a BIG IF I come back (my boyfriend lives a mile down the road so it's always on the list of possibilities) I would have to thoroughly check my food before leaving, something I shouldn't have to do. read more

We have given this place so many chances but every time we order here something is wrong with our order. Today our order included one of their bowls and we asked for them to substitute the rice for extra lettuce. Well they took all the regular toppings of the bowl out (salsa, guacamole, tomatoes). So it was lettuce and meat.....not what we ordered. They also advertise and have a sign in front of the store that says CURBSIDE PICKUP and says "we will bring your food to you". Well that's false. When you call to tell them your there (hopefully they will pick-up the phone) they say you have to come inside and get it. So we had to wait in their small lobby with a bunch of other people to get our food. Don't advertise something if your not going to back it up. read more

I love this rubio's. The customer service is always fantastic, and I couldn't be happier with how quickly my food comes out! The cashiers are so kind. I've made this my regular Rubio's now! Go on Taco Tuesday for amazing deals on their fish tacos! read more

Will not be going back until they fix their food quality, service and their staff cares about serving cold food. Went there last three times and spent around $20. Each time they were either out of an item, got the order wrong, or served it cold (every time I've gone). Wanted to give them another chance and was disappointed again. Hopefully they improve this location since it's conveniently the closest. read more

I love this location! The girl taking my orders was super nice and really helpful. The manger was great too. I used a birthday coupon and the order was made to perfection. I got the veggie burrito with no rice and more veggies! No extra charge and they really stuffed it with the veggies. This is the best Rubios experience I've had - recommend this location in the future! read more