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    Roots Chicken Shak

    4.8 (37 reviews)
    Closed 11:00 am - 9:00 pm
    Updated 2 months ago

    Order Roots Chicken Shak Takeout or Delivery

    Roots Chicken Shak Photos

    ROOTS CHICKEN SHAK ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Recommended Reviews - Roots Chicken Shak

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    Fried Catfish Sandwich
    Trinh T.

    Roots Chicken Shak is a spinoff of Roots Southern Table. This fast casual restaurants takes the most popular menu item from Root's Southern Table, Duck Fat Fried Chicken, and makes it accessible to the masses. When you simplify the menu and focus on what works best, you end up with delicious fried chicken. My Overall Rating - 5 Stars (Atmosphere, Service, Food, Return) Atmosphere - Located in Addison, Root's Chicken Shak is very accessible. There are tons of parking spaces on the outside, and the inside is very welcoming. There's a kiosk you can use, or order from the helpful staff. It's simple, clean, and small touches like flowers on each table make it very welcoming. 1 Star. Service - The staff was awesome. They were very engaging, helpful, and stopped by our table to ask how we were doing. They truly care about the quality of the food and will make sure you have a great experience. 1 Star. Food - Full Disclosure - my visit to Roots Chicken Shak was on Good Friday, so I could not eat meat (Lent). This turned out to be a good thing, because I ordered the Fried Catfish sandwich. When it came out (9 minutes cooked to order), the catfish was piping hot and HUGE. An entire filet stretched across my bun between fresh greens, tartar sauce, tomatoes, and pickles. Be warned, the food is prepared fresh, so you'll want the fried catfish filet to cool down before you take a bite. But when I took a bite, the cornmeal added crunch to the soft, hot catfish which was cooled by the tartar sauce and tomatoes. Best. Fried. Catfish. Ever. Bonus, the red beans and rice and banana pudding were also delicious. 2 Stars. Will I Return? - Yes Yes Yes. Roots Chicken Shak is known for their Duck Fat Fried Chicken, so of course I'll be back to try it once the Lenten season is over. Can't wait to come back and order more banana pudding too. 1 Star.

    Mat with LOGO
    Nisha R.

    Ambiance 4.5 STARS It's cute, cozy and clean. It's small, but it's a cheerful, happy feeling and bright space. Service 4.5 STARS The staff were friendly and polite. Everyone was really pleasant. The owner is passionate in having a franchise with chef Tiffany Derry. Just let folks know you have real packets of HOT SAUCE! Justin and Corey are GREAT! Food mixed feelings. Fish Sandwich is 5 STARS The fish is well seasoned. The sweet potato bun is nicely paired. The bun is soft and compliments the flavor and taste of the fish. It's yummy on the tummy. My FAVORITE! Fries 5 STARS The fries were served hot. They were delicious and I enjoyed them. Chicken Wings 3 STARS The wings were fried nicely and came out hot. The wings were the perfect size. I dislike big steroid chicken wings. The seasoning was lacking for me though. Something was missing, but the hot sauce helped. Overall a great visit and I love supporting small businesses. I highly recommend visiting. I will be going back soon for the fish! I plan on trying a chicken sandwich too or some other sides. I left feeling, happy satisfied and FULL!

    Inside
    Ryan G.

    It's been a few weeks since I ate here and I'm still thinking about it. We stopped in since we saw some good reviews and I wail say, the Yelp community did not lead us astray. Cory (the owner) was awesome - he had recommendations and gave us some of the back story of the place. I got the spicy sandwich and man it was so good. Juicy, tender, everything you want with a chicken sandwich. I also got a biscuit on the side - which was fun, but nothing too special. The chicken was the star of the show. Also had to get some kool-aid, which hit the spot. They sell their tea and kool-aid by the jug as well for people who want some at home. The place is super clean and pleasant to sit and eat. Unfortunately we live a bit far from here but you better believe the next time we're in this vicinity we will be stopping here to eat. Go give this a try!

    Becca J.

    Service: before I even get into the food - service was great! Staff was so friendly and helpful and you can tell they're proud of their restaurant and care about the customers. Food: No notes. We ordered the Spicy Bird with a side of Mac and cheese, chicken strips and side of fries. House made sauces were delicious. Everything came out fast, but super fresh!

    3 piece chicken
    Samantha G.

    Service: Cory (owner) and his wife opened this location in Dec 2025. Cory was so friendly and passionate about his restaurant, and so were the rest of the staff. Everyone was so friendly and kind! You order at the counter and the staff will bring your food out to you once it is ready! The food is made to order so be patient. Food: The food was amazing! I had the 3 piece chicken meal and it was so delicious that I noticed myself picking at the bare bones at the end of my meal. The sweet tea and koolaid were great! Ambiance: The restaurant is a bit small, but still plenty of tables.

    Robert M.

    Food was good. Fries surprisingly outshined the chicken which was fine if not a bit rubbery. I didn't care for the West Indies Hot sauce that came with a high recommendation, but that is simply a personal presence. Service from gentleman behind counter was fantastic. He seemed to enjoy not only being there but making sure customers were greeted warmly and happy. Would be nice if they had more diet fountain drink options. I'm not even sure what "zero sugar Pepsi" is. Ambiance was fine for the type of place that it is. A 3.8% "fee" (which i assume is a credit card fee even though I'm not sure the kiosk ordering allowed to use cash) without mentioning it on the online menu is a "no no" and lost you a star and possibly any return visits. But then they do the same thing at their high end restaurants. As if folks are gonna carry in a wad of cash to pay for a $200+ restaurant bill. But if that's how they decide to operate a business, I guess it's their choice. And it's my choice to go to places who realize that's just a cost of doing business and should be factored into the food prices.

    Spicy bird sandwich
    Syd G.

    I grew up in the Deep South and know my fried chicken and collared greens. My son and I just happened onto Roots today for lunch and I will add this to my frequent lunch spots now. It's a little unassuming from the outside but that all changes as soon as you step in the door. We were greeted by the owner of the franchise, who is very friendly and explained all about the chicken here. I chose a combination of wings and three chicken strips with the macaroni and cheese as one side and red beans and rice is the other side. Nothing here is fast food and is cooked to order so he told us in advance. It would be 10 minutes. My son had the spicy chicken sandwich with collared greens as his side. wow!!!!!! it's hard for me to even describe the flavors, but they popped in my mouth. The chicken was incredible. Had a lot of taste and it was very juicy. Even the macaroni and red beans and rice were spot on perfection. My son let me try his greens and I could've taken it from him and polished it off. You have to give this place a try it's simply remarkable.

    Fried wings
    Tee J.

    Visited this spot in Addison and got take out. It was nice and quaint. The dining area wasn't too busy but several people were picking up orders. I got the fried chicken wings and collard greens. They were nice enough to include 2 sides of greens. Love that. After getting to the car, I decided to go back in and get some of the kool aid I was eyeing. Hadn't had that in years, so why not? The manager had that "What's wrong" look when I walked back in. I put his mind at ease. No issues, just want some kool aid. I was skeptical about the greens but everything was good. I'll be back for sure.

    Frisbee sandwich and fries.

    My husband ordered the fish filet with red beans and rice and I ordered the fish sandwich on a sweet potato bun with the fries. Excellent food and flavoring! The fish and a wonderful texture with good flavor and a tartar sauce with just a little subtle spice to it. This is our second visit and before we had the chicken wings and chicken strips. Don't miss this! The establishment is very clean and the people working are so friendly and helpful checking in you a couple of times during your meal.

    Biscuit
    Cory H.

    If you love fried chicken this place has some of the best chicken in Dallas. Have always been a fan of the Legacy Hall location and I am so glad they now have a location in Addison. The staff here is very friendly and they even have some additional items that are only served at this location. I had the tenders with macaroni and a biscuit. Everything was made fresh and tasted delicious.

    Catfish sandwich.

    I was on the look out for a catfish sandwich. I read the reviews on Roots and decided to make the drive for lunch. The catfish sandwich was hot, made to order and delicious. Nice sized filet and light, crispy cornmeal crust. The reason for four stars was the wings. Although good and flavorful, there was nothing special about them. I was certainly expecting more for the $8 price for three wings. Will definitely be back for the fish!

    Chicken strips and fries
    Reba Q.

    The service was great and friendly. The staff explained the menu. The food was awesome. I wish I had tried it in the store because after I arrived home, I wanted to go right back. I haven't had Kool-Aid in years, and I was surprised it was so good (I'm old now, so my kids finished it), but it brought back memories of when we visited Louisiana. The chicken was phenomenal, we tried wings, nuggets, and chicken strips. The location was super clean. I will be back and want to try the dessert.

    Chicken sandwich
    Michelle M.

    The customer service was exceptional, as soon as we walked in we were greeted with a smile. I ordered the chicken wings, fries, mac and cheese as well as collard greens. My chicken and fries were great. My hubby loved the chicken sandwich. I'd give the greens a 5/10 and the mac 5/10 as well. The collards had great flavor, just more pot liquor than greens. Also the mac was a little runny but decent. I will definitely be back!

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    24 days ago

    Good chicken wings and friendly service made this a good restaurant to try. It would be better if they offered a few healthy sides, too.

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    4 months ago

    Wonderful food. Chicken was flavorful and juicy. Customer service was fantastic. Will return.

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    3 months ago

    LOVE Roots!! Food was tasty and the restaurant is clean and bright. We love the chicken tenders, duck fat fries and Mac and cheese!

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    Ask the Community - Roots Chicken Shak

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    Ida Claire

    Ida Claire

    4.2(3.7k reviews)
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    When I think of brunch, southern food isn't usually at the top of my list, but this place may have…read morechanged my mind! The ambiance is very cozy, rustic, and welcoming. It was pretty packed when I came on a weekend, so I'd recommend reservations. The chicken and waffles were top notch. It was a pretty hefty portion for the price. The chicken was crispy and the waffles had structure. The side of gravy made it a hundred times better. Definitely worth it! The banana bread French toast was ok; nothing mind blowing there. I did have a bite of shrimp and grits and it was melt-in-your mouth oozing with flavor. This was brunch done right!

    Such a wonderful dining experience and delicious food!…read more I and two others came on a Saturday morning at 11:15am and the restaurant was almost a full house - thank goodness for reservations. Eric, our waiter, was incredibly attentive despite how busy he was. Empty plates were cleared and waters were refilled in a timely manner. We also didn't have to wait much for our food to come out after ordering. WHAT WE ORDERED - chicken and waffle: I personally didn't order this, although this dish made it to the clean plate club - gulf shrimp and grits: this was beyonddd delicious and flavorful! The grits were so creamy and buttery. It came with a perfect amount of shrimp that were seasoned beautifully, had the perfect texture and bite, and had a nice touch of smokiness from the grill. The sauce and crunchy bacon bits truly brought the entire dish together to form the perfect bite - banana bread french toast: I was told this was alright - gumbo: We ordered 2 cups of these and had it as our appetizer. The gumbo had an abundant amount of chicken, sausage, rice, and the holy trinity. It truly tasted like authentic gumbo Coming from Southeast Texas where Creole food is more accessible, I am sooo glad my brother recommended this place. I am definitely coming back when I need my Creole fix!

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    Roots Southern Table - My Mothers Gumbo

    Roots Southern Table

    4.6(646 reviews)
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    We have been to Roots Southern table several time and it never disappoints. We started with their…read morevanilla old fashion which had a nice vanilla sugar rim. Smooth and refreshing. For dinner we had the fried chicken, southern greens, and hop john rice. The chicken is one of the best. I can't think of one better. They fry it in duck fat which gives it a great flavor and texture. The southern greens comes with corn bread/hush puppies for soaking up the greens liquor. The Hop John rice paired well with the chicken. This place is special.

    I'm honestly shocked it has taken me this long to leave a review. I can't say enough good things…read moreabout Roots Southern Table. This place is truly something special, from the gracious hospitality to the incredible menu. The menu delivers elevated Southern comfort food that somehow manages to feel both nostalgic and fresh at the same time. I've worked my way through almost the entire menu over multiple visits, and I can honestly say that everything is incredible. Every time I take someone new there, I tell them that there hasn't been one dish that I've ever thought "meh" about. Every dish is so flavorful and outstanding. That said, I absolutely have my go-to order: the cornbread (a must), the southern greens, and the fried chicken. The cornbread is almost like a melt in your mouth dessert, that I happily start every visit with. The greens are packed with rich, savory flavor, and I'm not kidding when I say that every time I have them, I literally dream about them for weeks after. And the duck fat fried chicken? Crispy, juicy, and hands-down some of the best I've ever had. Beyond the food, the whole experience just feels thoughtful, from the quality of ingredients to the execution of every dish. You can tell there's real intention behind everything coming out of the kitchen. If you're anywhere near Farmers Branch, this spot is worth going out of your way for. And if it's your first visit--trust me, get the cornbread, southern greens, and fried chicken. You'll be dreaming about it later.

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    Soulful Street Bites

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    4.0(169 reviews)
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    Came here for the first time. Ordered the 8pcs Honey Garlic Wings, Oxtail Soul Bowl w/ a side of…read moreChicken Tetrazzini, Collard Greens, and Pork Cabbage, a mini Brisket Mac-n-Cheese Bowl, and Loaded Brisket Fries. We also ordered a slice of Red Velvet Pound Cake. Every dish we ordered was delicious and flavorful. The wings were crispy and very flavorful. The Oxtail Soul Bowl was packed and loaded on top of a bed of corn bread and it came with a huge piece of corn bread on the side. The red velvet pound cake was something different, but good too. Just very sweet especially drinking their half gallon "Mystery" juice which was good, but also pretty diabetes sweet. I tried my best to get the mystery ingredients from one of the cashiers, but she held strong lol. Overall, it is a pretty expensive type of food, but the portions is pretty huge and fulfilling as well so it balances out. The staff were super friendly and the food didn't take too long to come out. They were under renovation so they only did takeout orders which was a bummer. Parking lot is a bit small, but you'll be fine.

    I went to Soulful Street Bites for the first time and was one happy customer! My husband and I…read moreenjoyed our entire order. I will certainly be back to try the rest of the menu. Hubs had the catfish bites and Mac and cheese. Both were seasoned well and delicious. I had the fried ribs with baked beans and potato salad. The ribs were fried in a batter seasoned to perfection, and I really enjoyed those. I loved the potato salad and the baked beans were ok. My husband liked them but I thought they tasted heavily of bbq sauce. We all tried a side of spaghetti and it was good as well. Tasted like the spaghetti we used to make in college lol We got the Mystery Koolaid and Mango Peach Lemonade. Both excellent and surprisingly not too sweet. The service was 10/10. There was a very friendly young lady taking orders. This location is takeout only, so no ambiance to speak of. They run a very efficient operation, and I plan to return for sure.

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    The String Bean Restaurant - Blackened chicken salad

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    3.5(302 reviews)
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    The Sting Bean is our neighborhood go-to for entrées with 2 veggies. The service is always…read moreattentive and the food is delicious. Whether you select one of the Daily Specials or order a la carte, you won't be disappointed. Tonight I had the chicken fried steak and mashed potatoes with white gravy and collard greens. My wife had the meat loaf, collards, and squash. The vibe is always upbeat... some nights with live music.. and a throw back to the days of Blue Plate Specials with 1 meat and 3 veggies (you can still get that if you order online for take-out).

    Sometimes I crave home cooking, and I mean not my home cooking. lol! When I want home cooking, The…read moreString Bean always satisfies this craving for me. It's been in business for many years, and I have watched it transform over the years. But what they have going on now is the best, in my humble opinion. The bread is delicious - every time. I love bread, so this means a lot to me because many restaurants treat bread as a last thought. But not The String Bean. No sir! It's always fresh, fluffy, and tasty. Their chicken and dumplings used to be only available on Saturday nights - now, it's on the menu, and that makes me happy. It's really tasty! The service is consistent and always friendly. Maybe because we have been coming here for so long, but it feels like you're walking into a families house when coming here to eat. Tonight, we ate outside because the restaurant is getting updates. I can't wait to see what they do with the place. There's so much potential with the building to make it fun and yet cozy.

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    Roots Chicken Shak - southern - Updated May 2026

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