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    Roots Chicken Shak

    4.8 (41 reviews)
    Closed 11:00 am - 9:00 pm

    Order Roots Chicken Shak Takeout or Delivery

    Roots Chicken Shak Photos

    ROOTS CHICKEN SHAK ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Recommended Reviews - Roots Chicken Shak

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    Chicken sandwich
    Matthew T.

    Had always wanted to try roots the original restaurant But never wanted to pay for the high class dine in experience This shop was exactly what I was looking for. The duck fat fried chicken is killer. The duck fat truly makes a difference. Never had this good of chicken on a sandwich. The service was exceptional as well, the business owner took my order, remembered my name and was friendly.

    Fried Catfish Sandwich
    Trinh T.

    Roots Chicken Shak is a spinoff of Roots Southern Table. This fast casual restaurants takes the most popular menu item from Root's Southern Table, Duck Fat Fried Chicken, and makes it accessible to the masses. When you simplify the menu and focus on what works best, you end up with delicious fried chicken. My Overall Rating - 5 Stars (Atmosphere, Service, Food, Return) Atmosphere - Located in Addison, Root's Chicken Shak is very accessible. There are tons of parking spaces on the outside, and the inside is very welcoming. There's a kiosk you can use, or order from the helpful staff. It's simple, clean, and small touches like flowers on each table make it very welcoming. 1 Star. Service - The staff was awesome. They were very engaging, helpful, and stopped by our table to ask how we were doing. They truly care about the quality of the food and will make sure you have a great experience. 1 Star. Food - Full Disclosure - my visit to Roots Chicken Shak was on Good Friday, so I could not eat meat (Lent). This turned out to be a good thing, because I ordered the Fried Catfish sandwich. When it came out (9 minutes cooked to order), the catfish was piping hot and HUGE. An entire filet stretched across my bun between fresh greens, tartar sauce, tomatoes, and pickles. Be warned, the food is prepared fresh, so you'll want the fried catfish filet to cool down before you take a bite. But when I took a bite, the cornmeal added crunch to the soft, hot catfish which was cooled by the tartar sauce and tomatoes. Best. Fried. Catfish. Ever. Bonus, the red beans and rice and banana pudding were also delicious. 2 Stars. Will I Return? - Yes Yes Yes. Roots Chicken Shak is known for their Duck Fat Fried Chicken, so of course I'll be back to try it once the Lenten season is over. Can't wait to come back and order more banana pudding too. 1 Star.

    Red beans and rice
    LaToya H.

    My first order. I placed a pick up order and called because the online menu was confusing. Corey, the owner, was so friendly and helpful... took my order over the phone then sent a text with a link to pay as it is cook to order. I ordered the combo (4 wings, fries, tea). Listen, those duck fried wings and the sweet tea w/ginger were so good. I also got sides: collard greens, red beans & rice and mac n cheese. They're small in portion but taste was 10/10! The location is small inside with a few chairs if you wish to sit and eat... and very nice. I'll definitely be back.

    Mat with LOGO
    Nisha R.

    Ambiance 4.5 STARS It's cute, cozy and clean. It's small, but it's a cheerful, happy feeling and bright space. Service 4.5 STARS The staff were friendly and polite. Everyone was really pleasant. The owner is passionate in having a franchise with chef Tiffany Derry. Just let folks know you have real packets of HOT SAUCE! Justin and Corey are GREAT! Food mixed feelings. Fish Sandwich is 5 STARS The fish is well seasoned. The sweet potato bun is nicely paired. The bun is soft and compliments the flavor and taste of the fish. It's yummy on the tummy. My FAVORITE! Fries 5 STARS The fries were served hot. They were delicious and I enjoyed them. Chicken Wings 3 STARS The wings were fried nicely and came out hot. The wings were the perfect size. I dislike big steroid chicken wings. The seasoning was lacking for me though. Something was missing, but the hot sauce helped. Overall a great visit and I love supporting small businesses. I highly recommend visiting. I will be going back soon for the fish! I plan on trying a chicken sandwich too or some other sides. I left feeling, happy satisfied and FULL!

    Inside
    Ryan G.

    It's been a few weeks since I ate here and I'm still thinking about it. We stopped in since we saw some good reviews and I wail say, the Yelp community did not lead us astray. Cory (the owner) was awesome - he had recommendations and gave us some of the back story of the place. I got the spicy sandwich and man it was so good. Juicy, tender, everything you want with a chicken sandwich. I also got a biscuit on the side - which was fun, but nothing too special. The chicken was the star of the show. Also had to get some kool-aid, which hit the spot. They sell their tea and kool-aid by the jug as well for people who want some at home. The place is super clean and pleasant to sit and eat. Unfortunately we live a bit far from here but you better believe the next time we're in this vicinity we will be stopping here to eat. Go give this a try!

    3 piece chicken
    Samantha G.

    Service: Cory (owner) and his wife opened this location in Dec 2025. Cory was so friendly and passionate about his restaurant, and so were the rest of the staff. Everyone was so friendly and kind! You order at the counter and the staff will bring your food out to you once it is ready! The food is made to order so be patient. Food: The food was amazing! I had the 3 piece chicken meal and it was so delicious that I noticed myself picking at the bare bones at the end of my meal. The sweet tea and koolaid were great! Ambiance: The restaurant is a bit small, but still plenty of tables.

    Becca J.

    Service: before I even get into the food - service was great! Staff was so friendly and helpful and you can tell they're proud of their restaurant and care about the customers. Food: No notes. We ordered the Spicy Bird with a side of Mac and cheese, chicken strips and side of fries. House made sauces were delicious. Everything came out fast, but super fresh!

    Spicy bird sandwich
    Syd G.

    I grew up in the Deep South and know my fried chicken and collared greens. My son and I just happened onto Roots today for lunch and I will add this to my frequent lunch spots now. It's a little unassuming from the outside but that all changes as soon as you step in the door. We were greeted by the owner of the franchise, who is very friendly and explained all about the chicken here. I chose a combination of wings and three chicken strips with the macaroni and cheese as one side and red beans and rice is the other side. Nothing here is fast food and is cooked to order so he told us in advance. It would be 10 minutes. My son had the spicy chicken sandwich with collared greens as his side. wow!!!!!! it's hard for me to even describe the flavors, but they popped in my mouth. The chicken was incredible. Had a lot of taste and it was very juicy. Even the macaroni and red beans and rice were spot on perfection. My son let me try his greens and I could've taken it from him and polished it off. You have to give this place a try it's simply remarkable.

    One of the best chicken sandwiches, Mac and cheese on point! And Kool-Aid! They have freaking Kool-Aid! Top service as well!

    Robert M.

    Food was good. Fries surprisingly outshined the chicken which was fine if not a bit rubbery. I didn't care for the West Indies Hot sauce that came with a high recommendation, but that is simply a personal presence. Service from gentleman behind counter was fantastic. He seemed to enjoy not only being there but making sure customers were greeted warmly and happy. Would be nice if they had more diet fountain drink options. I'm not even sure what "zero sugar Pepsi" is. Ambiance was fine for the type of place that it is. A 3.8% "fee" (which i assume is a credit card fee even though I'm not sure the kiosk ordering allowed to use cash) without mentioning it on the online menu is a "no no" and lost you a star and possibly any return visits. But then they do the same thing at their high end restaurants. As if folks are gonna carry in a wad of cash to pay for a $200+ restaurant bill. But if that's how they decide to operate a business, I guess it's their choice. And it's my choice to go to places who realize that's just a cost of doing business and should be factored into the food prices.

    Fried wings
    Tee J.

    Visited this spot in Addison and got take out. It was nice and quaint. The dining area wasn't too busy but several people were picking up orders. I got the fried chicken wings and collard greens. They were nice enough to include 2 sides of greens. Love that. After getting to the car, I decided to go back in and get some of the kool aid I was eyeing. Hadn't had that in years, so why not? The manager had that "What's wrong" look when I walked back in. I put his mind at ease. No issues, just want some kool aid. I was skeptical about the greens but everything was good. I'll be back for sure.

    Biscuit
    Cory H.

    If you love fried chicken this place has some of the best chicken in Dallas. Have always been a fan of the Legacy Hall location and I am so glad they now have a location in Addison. The staff here is very friendly and they even have some additional items that are only served at this location. I had the tenders with macaroni and a biscuit. Everything was made fresh and tasted delicious.

    Frisbee sandwich and fries.

    My husband ordered the fish filet with red beans and rice and I ordered the fish sandwich on a sweet potato bun with the fries. Excellent food and flavoring! The fish and a wonderful texture with good flavor and a tartar sauce with just a little subtle spice to it. This is our second visit and before we had the chicken wings and chicken strips. Don't miss this! The establishment is very clean and the people working are so friendly and helpful checking in you a couple of times during your meal.

    Catfish sandwich.

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    2 months ago

    Good chicken wings and friendly service made this a good restaurant to try. It would be better if they offered a few healthy sides, too.

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    6 months ago

    Wonderful food. Chicken was flavorful and juicy. Customer service was fantastic. Will return.

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    5 months ago

    LOVE Roots!! Food was tasty and the restaurant is clean and bright. We love the chicken tenders, duck fat fries and Mac and cheese!

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    Page 1 of 2

    Ask the Community - Roots Chicken Shak

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    Roots Chicken Shak - southern - Updated July 2026

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