Priscilla was super helpful and quickly solved a storage problem I was dealing with. She was…read morefriendly, easy to talk to, and made the whole situation way less stressful. Really appreciate her help!

Horrible company. Constantly raising prices ridiculously high. Only been with the company for about…read morea year and they have raised the price almost 100$ more then what we originally agreed on and they will not work with you I have never once paid the price we agreed on because as soon as my discounted promotional rate ended they raid the price. Do not waste your money with this company and store your stuff with literally anybody else. If you already have your stuff here get it out asap horrible company with horrible practices

April is a great person and has amazing people skills. She's very friendly and has a great…read moreattitude. Also, I put my name in a raffle and won $250!!! I can't say enough about this place. You need a storage come talk to April you won't regret it

Honestly, I wish I could give them all the stars. If there was a 100 star option, I would give them…read morethat. It started with speaking with Steve (One of the owners) about four months ago, as I informed him that I was moving 300 miles to town suddenly and desperately needed a place to store all of my stuff. Steve promised to have a specific size reserved for me, and if they didn't have a unit available when I moved down, that he would let me use his personal garage. That wasn't necessary though, as Steve made sure there was a space available (With about six hours notice from me, once I finally discovered when I was moving), and handled all paperwork over the phone as I was in the middle of a five-hour drive, leaving a lock in the unit because he knew I'd be getting there late in the evening and didn't have a fitting lock. My storage unit was spotless, the entire storage complex was/is spotless, and he was completely understanding and provided incredible customer service when I needed emergency access to my unit at 5am the next week. I've spoken to Steve a couple of times since. He was kind enough to remind me of my due date after I missed payment two months later, and didn't charge me a late fee because they're good people. I just finished a phone call with Steve's son, Mike, who provided equally great customer service and was incredibly accommodating to my requests. I'm removing my things from their unit, only because I've found a place to live in Austin. I would gladly drive back to Buda to continue using their services, because of the amazing customer service I've received. There's no need to storage unit shop. Call them today. Calling and talking to any other company is a waste of time.

*Please note this review is based on the guest experience I received. I haven't actually put…read moreanything into storage at this facility* I called SecureSpace to inquire about a storage unit. I spoke with Jimmy D. on the phone and was extremely impressed by his intentionality and how thorough and informative he was. He made sure I had a clear idea of what size unit I would need based on a few questions he asked. I scheduled a tour of the facility. Jimmy D. made sure I understood the pros and cons of indoor and outdoor units, etc. Based on those initial interactions, I feel confident that SecureSpace is a great option for me!

Came to check on some unit sizes and pricing. Jimmy D the property manager is so amazing on…read moreexplaining everything you us. I'm coming to rent here in August. Very clean facility and the manager Angela is so sweet!! Her follow up call and the 1st day access was great she made sure that I had all the info and my gate code to work she also showed me how to use the lock.

This is a wonderful storage facility. The staff is courteous and professional. The facility is…read moresecure. I am happy to be a customer. Georgia Vantasy Transportation LLC

Beautiful space! Everything is very professional and clean in this area. The staff and owner is…read moreprofessional and friendly! Their reputation speaks for itself!!

I just moved out of my storage space at Extra Space in Buda and the entire experience was easy,…read moreaffordable, and the people that run the place are terrific. I had the pleasure of interacting with Brian in the office, and he was always accommodating and kind. He helped me set up my account there, renew my contract, and helped me tremendously with the move-out. The space is clean, well protected and very organized. If I need storage again, I am definitely going back. I highly recommend this place.

Great customer service! Brian was great, he filled me in on…read moreeverything I needed to know and was willing to personally work with me on getting the delivery truck in and out with no problems. The facility is in a great location for me, easy to get to with virtually no traffic.

Hey there Folks! So let me start by saying that we are…read morecompletely and wholeheartedly delighted with Morningstar Storage!!! Mostly because of the customer service! Reynell set us up with our unit. Y'all!! She is just about the sweetest and MOST helpful person I think I've ever dealt with in Buda. She answered all our questions with confidence and made sure they were all answered properly. The pricing is comparible to other storage places near by but they have some extras that will make you wanna go with Morningstar. Right now they're running a special for $1 the first month you're there. If you come at the end of the month they will prorate that one and give you the 2nd month for the dollar. What a great deal. That's ultimately what made up my husbands mind. The business itself is very clean and tidy. Our unit was immaculate before we put our stuff in. No dirt or dust to speak of. Its nice and bright so you can see what your doing and since they're open 24 hours a day, that definitely helps. I HIGHLY recommend taking your business here.

Glenda the Property manager is unprofessional, lacks communication skills and has no customer…read moreservice. The district manager is unresponsive to all request for communication and they both have been unable to resolve any issues. Please consider a different storage facility for your storage needs. Issues with payment, management unable to explain certain charges, homeless people living on the property and currently have a storage unit on the property. Some storage units have no barrier to ceiling and are unsecure. Forced to move all contents from storage unit to another unit on the property with no compensation for time or labor and then given three days to vacate after moving.

Wonderful experience from the time we called the original contact number to the connection with the…read moreonsite manager, the Buda Extra Space Storage experience has been ideal. They actually answered their phones, were polite, efficient, informative, and enthusiastic. The onsite manager called us to confirm our new reservation and was available to give us a tour of the facility and our storage unit. The facility is spotless, in a safe and convenient location, and we couldn't be happier. Price was also reasonable.

Not very happy with this place at all, and I don't usually leave negative comments but this is a…read morelittle different. Being in college, I've learned nothing is cheap. Living in a camper has been great, but having my valuable things protected is a top priority. I moved out of an apartment and moved most of my belongings into a medium sized compartment at this location. Not very big but manageable. After a couple of upfront costs I had a monthly payment of $177.00 dollars, not the best for a student but manageable. Only after the SECOND payment I got a call from a hourly customer service representative who tells me there's going to be a price increase to $206.00 dollars a month. I started to ask questions but she tells me to "not shoot the messenger". She implies that she's been getting a lot of frequent calls about this price jump and she's the one who has to bear the responses. $177.00 to $206.00, that is a $29.00 MONTHLY price jump with no explanation, only a call from an underpaid gate watcher. $348.00 extra dollars a year. BRAVO extra space!

NO ONE WORKS AT THE OFFICE…read more Went to my Unit on Sunday May 14th and there was water in my unit. Office is closed which I respect that, so I emailed the company. Today I still have no response. ( 23 May) I have called multiple times and left voicemails with no response. I have talked to corporate and they said they will have the on-site manager call me. Guess what? No Response. I will be moving my stuff out when I get time at home to do so.

What a great renting experience, Preston is such a pleasure to work with and was very helpful…read morethrough the whole process of switching things over when they acquired the Camino Real property (previously Highway 21 Storage). Hands down the best customer service I've had in a long time!