We moved from Missouri and needed self-storage until we decided where we wanted to settle in…read moreAustin. This location is super-South, but it worked out great for us for the price and space. It ended up that we moved three times during the five years we lived in Austin -- and we maintained our storage the entire time because we had different amounts of space at each of our residences. At one time we lived in north-central Austin (around Anderson Lane and Burnet Rd.) and still felt comfortable having storage in south Austin because of the atmosphere at BS&P. Plus there are multiple ways to get there if traffic is heavy in one particular area (for instance, major construction on Manchaca Rd. heading south). BS&P seems to take particular pride in the maintenance and appearance of their grounds. It was never trashy, the lighting is very good after dusk, and the buildings seem to be well maintained. I liked that there appears to be regular pest management, and again, it was always clean. Upon clearing out our units, we did not find any issues at all with small animals, and insects were at a minimum considering it was not climate controlled and we didn't use any additional pest control in the units. I also felt confident about the way the drives are slanted and the doorways a bit elevated that we didn't have to worry about water getting into the units. Our storage was in the older section, so I don't have experience with what's available in the expanded storage area. The staff and management were often quite friendly and were prompt to provide service. There is often an employee patrolling the grounds until close. That made me feel at ease when going by myself to storage after dark. I would have preferred that there be access to the property later than the close time, but I don't know what the industry standard is, and I'm sure they avoid a lot of headaches by setting a restricted access time.

The staff are friendly and helpful - they've helped me so much! Nice facility and most importantly,…read morevery secure.

I would definitely find another place to store your items. This place does not care 1 bit about…read moretheir customers. We have been with this storage unit for years, we have only been late a handful of times, in years. My husband is a disabled Veteran that's been in the hospital, we are on a fixed income, we asked if there was anyway we could get help on the late fees this month and they said, nope, since we were late and they forgave a 50 late fee 2 years ago they couldnt help. 2 years ago!! Wow! Mind you we are usually on time, but we are on a fixed income and sometimes stuff happens unfortunately ! And only asked 1 time in years!! But nope sorry, they dont care, doesnt matter if you are with them for 20 years and on time for 20 years!! Also the rent on the units continue to increase pretty frequently. ​

Carey was so nice and helpful , I was unsure about moving in but she made me wanna move in today…read morewith offering a sweet deal and gave me a tour !

This is a wonderful storage facility. The staff is courteous and professional. The facility is…read moresecure. I am happy to be a customer. Georgia Vantasy Transportation LLC

Beautiful space! Everything is very professional and clean in this area. The staff and owner is…read moreprofessional and friendly! Their reputation speaks for itself!!

*Please note this review is based on the guest experience I received. I haven't actually put…read moreanything into storage at this facility* I called SecureSpace to inquire about a storage unit. I spoke with Jimmy D. on the phone and was extremely impressed by his intentionality and how thorough and informative he was. He made sure I had a clear idea of what size unit I would need based on a few questions he asked. I scheduled a tour of the facility. Jimmy D. made sure I understood the pros and cons of indoor and outdoor units, etc. Based on those initial interactions, I feel confident that SecureSpace is a great option for me!

Came to check on some unit sizes and pricing. Jimmy D the property manager is so amazing on…read moreexplaining everything you us. I'm coming to rent here in August. Very clean facility and the manager Angela is so sweet!! Her follow up call and the 1st day access was great she made sure that I had all the info and my gate code to work she also showed me how to use the lock.

Move in process was easy and to the point hope everything moving forward is as smooth !read more

Absolutely gone downhill. Since January, cleanliness has been basically nonexistent--common areas…read moreare consistently dirty and clearly not being maintained. On top of that, the price increases are completely unjustified given the decline in quality. I'm beyond relieved to be out of this place for good. I've attached photos and videos that speak for themselves.

Was glad to find a locally owned storage place in the area. I've gotten burned by Life Storage…read morebefore (fees, contracts...) This place is great if you need a storage solution in the Austin/Hill Country area. Clean and easy to do business with. Thanks!

It was super easy to do business with these guys, pleasant, local, responsive & helpful!read more

I booked a Uhaul last minute at Right Space Storage in Buda.....this place is great. Glenda is such…read morea pleasure! Absolutely amazing customer service.

Super nice staff, always clean, and good prices! Had a unit for a little over 2 years, no problemsread more

Honestly, I wish I could give them all the stars. If there was a 100 star option, I would give them…read morethat. It started with speaking with Steve (One of the owners) about four months ago, as I informed him that I was moving 300 miles to town suddenly and desperately needed a place to store all of my stuff. Steve promised to have a specific size reserved for me, and if they didn't have a unit available when I moved down, that he would let me use his personal garage. That wasn't necessary though, as Steve made sure there was a space available (With about six hours notice from me, once I finally discovered when I was moving), and handled all paperwork over the phone as I was in the middle of a five-hour drive, leaving a lock in the unit because he knew I'd be getting there late in the evening and didn't have a fitting lock. My storage unit was spotless, the entire storage complex was/is spotless, and he was completely understanding and provided incredible customer service when I needed emergency access to my unit at 5am the next week. I've spoken to Steve a couple of times since. He was kind enough to remind me of my due date after I missed payment two months later, and didn't charge me a late fee because they're good people. I just finished a phone call with Steve's son, Mike, who provided equally great customer service and was incredibly accommodating to my requests. I'm removing my things from their unit, only because I've found a place to live in Austin. I would gladly drive back to Buda to continue using their services, because of the amazing customer service I've received. There's no need to storage unit shop. Call them today. Calling and talking to any other company is a waste of time.

April is a great person and has amazing people skills. She's very friendly and has a great…read moreattitude. Also, I put my name in a raffle and won $250!!! I can't say enough about this place. You need a storage come talk to April you won't regret it

Excellent customer service! Very friendly and professional…read more I'm from a military family and I've worked with this company several times with my moving needs and have never once had an issue that reflected negatively. Very Very Satisfied!!

Quick service. Friendly helpful staff. Had supplies I needed affordable and will be back.read more

Kim was amazing! I needed a place to put most of my home after a disastrous plumbing emergency…read more She was compasionant and worked her magic at getting me in. She's a cut above those other staff employees at her competitors.

I had the very best experience renting a total of 3 different sized storage units at this location!…read more When I was new and had questions regarding prices and changes to my contract, Ty was amazingly helpful! He was patient explaining everything in detail. Also, I couldn't find several payment ledgers online several months ago and I needed quickly for my attorney. When I reached out to Kim, I found that she was energetic and happy to assist. Once she researched the documents, she emailed them to me in a timely manner, it was then I knew I had to leave them both an excellent review! Thank you, Secure Space!