I would definitely find another place to store your items. This place does not care 1 bit about…read moretheir customers. We have been with this storage unit for years, we have only been late a handful of times, in years. My husband is a disabled Veteran that's been in the hospital, we are on a fixed income, we asked if there was anyway we could get help on the late fees this month and they said, nope, since we were late and they forgave a 50 late fee 2 years ago they couldnt help. 2 years ago!! Wow! Mind you we are usually on time, but we are on a fixed income and sometimes stuff happens unfortunately ! And only asked 1 time in years!! But nope sorry, they dont care, doesnt matter if you are with them for 20 years and on time for 20 years!! Also the rent on the units continue to increase pretty frequently. ​

Carey was so nice and helpful , I was unsure about moving in but she made me wanna move in today…read morewith offering a sweet deal and gave me a tour !

Excellent customer service! Very friendly and professional…read more I'm from a military family and I've worked with this company several times with my moving needs and have never once had an issue that reflected negatively. Very Very Satisfied!!

Quick service. Friendly helpful staff. Had supplies I needed affordable and will be back.read more

This place was great until it mattered. I was not notified that the neighboring unit had a rat…read moreinfestation due to food storage when it was discovered; I was told because I happened to come by later. All of my belongings were completely destroyed by rats, and the company insisted that they would not notify the other neighbor who might also have extensive rat damage. (842, if you read this, check your stuff!) I have lost everything, and the manager, Marlon, has been exceptionally unprofessional in this situation. Very sorry to have been their customer. (Additionally, another staff member, Noah, went dumpster-diving through my rat-destroyed belongings to sell them while I was still on-site. Making a quick buck off my loss! Real classy.)

Perfect sized units for a great price! They provided excellent customer service and the facility…read moreseems very secure. Also, moving in my belongings was a breeze with the help of D&V Movers. I highly recommend Ranch Road Storage for your storage needs. Thanks again!

Amazing service and very clean facilities. Super friendly and helpful staff! Have been using this…read morelocation for 8+ years. Highly recommend!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Would give ZERO stars but that's not an option! They evicted my long term (12 YEARS+) 74 year old…read moreparents because of mistaken identity! They accused them of sleeping in their cars on the premises and didn't have the common decency to do a welfare check or clarify the situation! (Just to clarify they were not sleeping in their car, it was someone else and Taylor wrote down the wrong unit number!) My parents were in good standing, unproblematic always paid on time and hardly ever visited their units. Besides that, their units on wonder world have a major rat infestation (see pictures)! Many of my parents items were ruined! WOULD NOT RECOMMEND!

This is a great place to keep your stuff! And right off the highway. The staff were kind, friendly,…read moreand understanding. I definitely recommend using Tom Thumb.

My guy Andrew was super helpful. Give him a raise or promotion! super good on the phone and…read morerespectful.

After 3 months for a 10x20 unit at $116 the price was jacked up to $163 a month. That's a 40%…read moreincrease and just bad business.

In the summer of 2019 , they stole all of my music equipment & high end clothing , and records (…read morethat were given to me by a deceased family member) they even claimed that my unit was left open.. even though I locked it & used their lock.. The case was never solved and I lost about $8000+ worth of items. The owner also refused to take responsibility as well. DO NOT STORE ANYTHING HERE EVER IF YOU VALUE YOUR ITEMS IT IS NOT SAFE AND THE FRONT CAMERAS DO NOT WORK.

From the owner: The security and safety of personal belongings is a priority when searching for a self-storage…read morefacility. At locally owned and operated River Road Storage in San Marcos, TX, the staff is dedicated to providing safe, secure storage units to clients throughout the Hays and Travis County region. Their self-storage units can hold a variety of items ranging from furniture to recreational vehicles. The size of units available include; 5x5 units that has the volume of a small walk-in closet, 10x10 units that can hold contents of a one-bedroom apartment and even larger 10x30 units capable of holding the contents of a four to five-bedroom home. For further protection of belongings, a free lock is provided with the rental of a unit, pest control inspections are conducted monthly, the gate requires a personal access code and security cameras are present on the grounds of this well-lit facility. The affordable self-storage units at River Road Storage provide your items with the ultimate security. Contact them by phone today at (512) 396-7023 or visit their website for more information. You can also like them on Facebook.

I loved the process here! It was my first time ever getting a storage, and it was not a complicated…read moreto get one or to move out! I paid $71 per month for a 5 x 10! The storage was always clean and neat!

Great experience. Easy to deal with. One month rental. Place was very clean. Would rent againread more