The ladies here are wonderful, got me fixed up that day with a unit just for a few months, and it's…read moreclean and safe! They gave me a decent "deal"... that's the only reason I'm giving 4 stars instead of 5! But location is everything!

Absolutely gone downhill. Since January, cleanliness has been basically nonexistent--common areas…read moreare consistently dirty and clearly not being maintained. On top of that, the price increases are completely unjustified given the decline in quality. I'm beyond relieved to be out of this place for good. I've attached photos and videos that speak for themselves.

The unit itself was climate controlled and in a great location, but I did have two concerns. My…read moreunit had a lot of dead bugs in it, mainly crickets. And the gate was broken the whole duration of my rental where it remained open 24/7 so how secure is the unit when anyone can come and go as they please whether they belong there or not. I am disappointed that I was paying for a secure unit that was not secure.

Extra Space Storage is fantastic! Tim was incredibly helpful and made the entire experience smooth…read moreand stress-free. His professionalism and friendly attitude were top-notch. Highly recommend!

The staff is horrible and rude. Condescending and disrespectful. The lady needs to improve in…read morecustomer service.

This business will reel you in then raise their prices over and over!…read moreAnd watch out if you have the misfortune of having to use their nasty bathroom! One of the employees is really pleasant. The other, not so much. Upper management...Not sure how the gentleman got promoted to upper management. Perhaps he is related to Mr. and Mrs. CubeSmart?

This is a wonderful storage facility. The staff is courteous and professional. The facility is…read moresecure. I am happy to be a customer. Georgia Vantasy Transportation LLC

Beautiful space! Everything is very professional and clean in this area. The staff and owner is…read moreprofessional and friendly! Their reputation speaks for itself!!

This was my second time using Einstein Moving Company and the second experience was just as amazing…read moreas the first one. Sam and Sol were my movers and they were on time, communicated well, were conscientious of my things and the apartment buildings. The door frames were wrapped against unintentional furniture bumps, my furniture was protected and wrapped excellently, and the cardboard gondolas made moving the loose items a breeze! I highly recommend them to all my friends in the area and look forward to being a third time repeat customer in the future!

Elliot and Chito are rockstars! They are professional, strong, and work quickly. They are careful…read morewith your things and wrap / tarp areas (such as our door) so they do not get damaged. A 4 bed, 3 bath house took around 4 Hours to transfer to a 10 x 10 storage unit. It is VERY expensive - around $1000. If you have the money, value your relationship (because tired me = grumpy me lol), and hate lifting heavy stuff - it's worth it.

Car, Truck and RV storage, with storage units…read more Affordable rates, just north of San Marcos Airport. Lowest price among the other storage facilities nearby. Keypad entry, security cameras and lighting.

Pay a premium rate and think your belongings are safe.. only to have your storage unit BROKEN INTO…read moreand your stuff STOLEN. Don't worry there's no cameras working to protect your belongings and the office will just tell you there's nothing they can do about it. Even better they might try to tell you that maybe you just didn't lock it when you left. We've used this unit two times literally and you're telling me you think it was just left open? Then the thief turned around and relocked our unit with our same lock? This is an absolute joke of an attempt to get out of responsibility. I want to know who had access and how this could've happened conveniently while your one camera apparently isn't working.

Mike the "store manager" for CubeSmart in Kyle, TX is the worst manager I've ever had to deal with…read more Very unprofessional. Definitely not a good customer service representative yet some how the face of that location. I had a late payment on my unit. 1 day late might I add. And actually still within the grace period so if you want, technically not late. The fee was $102 and some change. He explained that the billing is every 30 days and that after the 6th day you get a late fee. Today is the last day of my grace period so my late fee shouldn't be until tomorrow. After asking for his manager he stated that there is nothing that could be done. That his manager would just agree. I don't mind if I have to pay a late fee from time to time but from a ten dollar late fee to a hundred is a bit excessive. And on top of that, this place is always broken. If it's not the front gate it's the back. Restroom I'm sure has asbestos. CubeSmart get help. Mind everyone this place has had class action lawsuits on them in the past. 8/20/24 **Update** As of this morning the district manager Ruben reached out and we were able to come to a resolution. Thanks for handling the situation in a professional manner. These situations do need better handling going down the ladder. We will continue to use your storage services and hope to have better expectations and experiences in the future.

Phoebe went above and beyond showing me different units, explaining the pricing and helping me rent…read moremy storage unit. She is extremely knowledgeable, friendly and observant of the property. She made the decision to rent from Storage King an easy one. I'd been to other facilities and none of the competitor locations had anything near the professionalism and kindness that Phoebe exuded. Plus the location is convenient, well priced and very clean. Will definitely recommend to friends and family.

I have never used Yelp to write a review before, as I feel that most business do not deserve to…read morehave a bad review based off of a single experience. That being said, this storage service is beyond ridiculous. First we were lied to about an online rate being honored, so we ended up paying more than was necessary. On top of that, the rates keep going up and up and up, by at least $20+ increments in an unreasonably short amount of time. They sent out "30 days notice" letters, only for many of us renting from here to receive them less than a month before the price increase. There are no redeeming services that we have experienced from this company as of yet, they are not willing to work with us even though my father is a disabled amputee on a fixed income. The price increase is just brushed off as a result of the "current cost of business continuing to rise," meanwhile our incomes stay the same. Renters insurance is also a requirement, so on top of the ridiculously high prices, you're expected to also pay up front for renters insurance. Around 120 dollars rate gets brought up to nearly 150 in a matter of a month, and that doesn't include the MANDATORY renters insurance. Unfortunately, while they seem to "care" for customers and urge them to "reach out" about problems, they still have no problem at all making excuses for jacking up their prices so tremendously and leaving many with no option but to switch storage companies. All that is given in regard to any response is just a standard copy-paste business letter, essentially saying "we're sorry, but we're going to make the decision to jack up our rates while our businesses are making record-high profits." This is ridiculous to say the least.

Everyone I have encountered from Park Place has been so kind and professional. I've had my unit for…read moreyears and haven't had any issues or problems. I know my items are safe.

Never an issue here, long time customer. Each of the…read morenegative reviews have one thing in common. Expectations of entitlement. It's a business, pay your money, get your service, have a nice day. If your battery is dead on your uhaul, it's probably because some yahoo left the lights on when they dropped it off last night. If these people are ever rude to you it's probably because you deserve it. And if you move out mid month and don't tell them you still need the spot, they will clean it and prepare it for rent- it's what they do.