Henry, Shac and Mat were promptfast very friendly. I will definitely recomend my friends should as…read morefor this crew. Evolution is the best!

Showed up on time, professional, fast but not careless, seamless move without issues.read more

Christa was very nice setting us up. Very clean and good prices. I highly recommendread more

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

easy process, and Great communication Chris is awesome. 10/10 recommend if your needing a storage…read moreunit out here in NB he's your guy!

Just stay away! They never answer the phone. They just sent an email raising my rent from $80 to…read more$92. Greed and poor customer service gets you no where.

Best freaking Self storage ever. Cheapest rates. Cleanest Units. And nicest person at the front…read moredesk. Someone give this man a raise please.

Excellent place!! The owner is always very personable and the front desk receptionist is always…read morekind and friendly. I have rented several times from several different storage places in and and around San Antonio and schertz for the past 10 years and the prices here at Gruene are way better than the others and I had even called around the Gruene, New Braunfels, and Canyon Lake areas asking about prices and these guys were much cheaper. However don't let the low prices fool you, the facilities here are clean and neat and all look new with cameras and exits appropriately places. They have discounts on their website and even though I didn't know this, the owner made sure to tell me about them and offered them to me. The receptionists even asked if I had a big moving truck and needed more room to turn around and if I did she was going to pick a storage room where I had plenty of room to turn around. Besides all of this one of my favorite things that was supplied is a dumpster for customers to use! This should be a normal thing for all storage facilities but I assure you it is not!! Only thing I would recommend but I don't know of any facilities who do it, is to have a donation area setup for stuff that is too good to go into the dumpster. Anyway, I love this place and highly recommend them!

Love this location! Units are climate controlled and very clean, well-managed and the entire team…read moreare super friendly. Autum gave wonderful customer service and helped me with all my needs in a unfortunate situation! SIX STAR! Thank you so much, you really made my day easier!

Always clean on the premises. The units are climate controlled and cool during summer heat waves,…read morewhich is a wonderful. Employees are always smiling and friendly. Wish the hours were open later but otherwise no complaints.

Clean and easy to rent storage unit who really care about their customers experience. Highly…read morerecommend for anyone in Seguin.

From the owner: Come check out our self storage facility Seguin, TX. We have a variety of storage options for any…read moreof your storage needs. Give us a call today or reserve your unit online!

I just rented a 5x5 storage locker, for some reason my lease agreement did not fully complete…read morebooking online. When I arrived the codes I was provided worked as they should so I started moving my items in. A member of the onsite management team tracked me down while onsite and asked that I stop into the office on my way out to initial a couple of documents. They were very apologetic and very very friendly. That fact that they knew I was onsite give me assurance that they will be looking out for the property and it's security as well. Keep up the good work.

Nice climate controlled facility. Easy access, clean and the front desk resource is an excellent…read moregentleman, quick to respond and quick to help. Unfortunately if you keep your items in storage more than a few months you find the problem... In that prices increase every 60-90 days with the only notification via postcard note in the mail. I had a 10x15 and a 10x25 that cost $340 (total) for the first two months that was up to $680 by month 9. Really want to like the facility and location, but such manipulation of cost knowing that you have limited options to move contents ...only reason I'm even leaving a review. If you need to rent for a couple months, all good. If you are renting for a longer term head somewhere else, because you can't predict 'market' adjustments ...which never seem to go down just up.

This is primarily review for excellent customer service as I wasn't able to end up using them for…read moreour move. They did a fantastic job of coming out on short notice to go over all of our property here that needed to be moved and they gave us a very competitive quote the same day in fact multiple quotes as I needed different things broken up for comparison. In the end, we already had our truck booked and we were stuck using their moving service, but I wish I could've gone with these guys as the whole team was just fantastic as far as being professional, responsive and organized. I also know that the folks that lived in our home before actually had used their services and were quite happy with them.

Do not recommend this company. Their staff was very slow and came unprepared. They didn't have all…read morethe packing supplies or proper tools to remove Tv mounts on day 1 as promised. Day 2 they took 13 hours to move half of a house with two small trailers. They also had no tools and had to use ours (simple drills, screwdriver etc). Keep in mind we paid to have them disassemble and assemble in the one day move. They ruined a brand new mattress with grease hand stains, and did not put our front door back on hinges properly. And to boot...they quoted $4,700 for the move and then hit us with a $5,300 bill, saying their guys worked 30 mins over the quote. The main issue being that they took longer because we had to unpack and find our tools to allow them to use. ***edit to respond to Victoria*** This response is a perfect example of the miscommunication and lack of professionalism. Nobody ever requested to leave a tv up. The day of packing, my husband was playing Xbox and said "whenever yall need to pack this let me know and I'll shut this down". This is also when we discovered that they did not have any tools to remove the TV, so, the TV wasn't going to be removed either way that day. Nobody was ever asked to "make beds" but we paid to have them put together (assembled). The movers also were not met with hostility. You had a group of young men with neck tattoos talking and bragging about their time in prison in front of everyone (including our children). My husband did the responsible thing, which was to address the staff as a whole. I'll mention he also tipped each one $100 bill at the end. We did this because it was apparent that the fault was on managment and not the individuals. They came both days unprepared without proper tools. Two separate groups of movers on two different days being paid to pack, dis-assemble and re-assemble furniture. (How is that possible?) Nobody was ever "cussed out" in person or on the phone. My husband called the very next morning and left a voicemail for the owner that was never returned. This response and lack of accountability again proves why I would never recommend this company.