Best Storage unit I have ever had. Very concierge like service from the owners. Units are clean and…read morewell maintained. Smells good inside the hallways. Very happy with this choice. High tech entry and exit and monitoring. Good for the money/Value.

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

Place is marginally clean and had grown since opening. Every year there is a "nusiance" increase in…read morerates "To strive to be competetive". With all the new climate controlled storage places in the area now, there is more competition so you think priicing would stabilize, right? Heck no... they went up 15% ! I would most definately shop around before making your choice to store here. They are using their location and the new residences building in their back yard to their leverage.. The last place I had was purchased by Cube Smart, they are just as bad and provide a 10 page contract covering them from any liability for your loss if one occurs. Take your money you would spend and build a nice storage building at your home... Over a year it will cost the same then you pay nothing. Buy a high efficency thru the wall 110 A/C unit, insulate your walls and reflect your roof and you will still pay less long term. "purge and choose"

This is the 2nd time trying to rent space. 1st time, I reserved on line and had date to go. They…read morecalled and stated they were closing early and I couldn't get there in that time. 2nd time, rented on-line and got a date. The website said they were open at 11 am. They weren't. I called the number and was told they open at 11 and they were likely late so for me to wait. I waited over 30 minutes and never got a call nor did they open. I finally got a call and they as told they aren't open on Sunday and the website should have been updated. I told her it wasn't and apparently their call center didn't know of the cha he either. Apologized and stated I could go tomorrow. I scheduled it when I did both times because it was available and met my time frames. I told them o would be looking elsewhere and I don't think they even cared.

Clean and easy to rent storage unit who really care about their customers experience. Highly…read morerecommend for anyone in Seguin.

From the owner: Come check out our self storage facility Seguin, TX. We have a variety of storage options for any…read moreof your storage needs. Give us a call today or reserve your unit online!

Seamless booking and on short notice. John and Evan showed up on time, and went right to work…read more Provided extra care so our furniture and new home were not damaged. Moved out and organized boxes in our garage for easy identification and unpacking. I would highly recommend Evolution Moving. Thanks again for making this a great move from out of state.

Unfortunately I'm terrible with names, but the two man crew that moved me from San Antonio to…read moreSchertz was noteworthy. Professional, careful, and definitely very strong, lol. I had some heavy pieces that need to be carried up to my second floor bedroom and they managed it without a single scratch on my furniture or the walls, very impressed. Would definitely recommend or use them in the future.

Facility never once tried to remedy rat/feces with us so I'm again going to leave a one star…read morereview. They need to be held responsible for allowing units to store food.

Great Customer Service to start! Super Clean, organized and very secure. Debbie was great, she…read moremade sure we had everything we needed and I was impressed with her personal service. Great location not far from I-35, Highly Recommended and Affordable.

Best freaking Self storage ever. Cheapest rates. Cleanest Units. And nicest person at the front…read moredesk. Someone give this man a raise please.

Excellent place!! The owner is always very personable and the front desk receptionist is always…read morekind and friendly. I have rented several times from several different storage places in and and around San Antonio and schertz for the past 10 years and the prices here at Gruene are way better than the others and I had even called around the Gruene, New Braunfels, and Canyon Lake areas asking about prices and these guys were much cheaper. However don't let the low prices fool you, the facilities here are clean and neat and all look new with cameras and exits appropriately places. They have discounts on their website and even though I didn't know this, the owner made sure to tell me about them and offered them to me. The receptionists even asked if I had a big moving truck and needed more room to turn around and if I did she was going to pick a storage room where I had plenty of room to turn around. Besides all of this one of my favorite things that was supplied is a dumpster for customers to use! This should be a normal thing for all storage facilities but I assure you it is not!! Only thing I would recommend but I don't know of any facilities who do it, is to have a donation area setup for stuff that is too good to go into the dumpster. Anyway, I love this place and highly recommend them!

easy process, and Great communication Chris is awesome. 10/10 recommend if your needing a storage…read moreunit out here in NB he's your guy!

Just stay away! They never answer the phone. They just sent an email raising my rent from $80 to…read more$92. Greed and poor customer service gets you no where.

Nice climate controlled facility. Easy access, clean and the front desk resource is an excellent…read moregentleman, quick to respond and quick to help. Unfortunately if you keep your items in storage more than a few months you find the problem... In that prices increase every 60-90 days with the only notification via postcard note in the mail. I had a 10x15 and a 10x25 that cost $340 (total) for the first two months that was up to $680 by month 9. Really want to like the facility and location, but such manipulation of cost knowing that you have limited options to move contents ...only reason I'm even leaving a review. If you need to rent for a couple months, all good. If you are renting for a longer term head somewhere else, because you can't predict 'market' adjustments ...which never seem to go down just up.

I would only recommend this be a short, very short term plan. They increase rates periodically and…read moreblame the market rates. More like corporate wants all the money. Beware of the New Braunfels location, they seem to have a rodent problem. Stinks like it, have droppings in unit. Never know what other people have in their units tho like food. They have traps set out tho. Seems like they keep it clean.