I would definitely find another place to store your items. This place does not care 1 bit about…read moretheir customers. We have been with this storage unit for years, we have only been late a handful of times, in years. My husband is a disabled Veteran that's been in the hospital, we are on a fixed income, we asked if there was anyway we could get help on the late fees this month and they said, nope, since we were late and they forgave a 50 late fee 2 years ago they couldnt help. 2 years ago!! Wow! Mind you we are usually on time, but we are on a fixed income and sometimes stuff happens unfortunately ! And only asked 1 time in years!! But nope sorry, they dont care, doesnt matter if you are with them for 20 years and on time for 20 years!! Also the rent on the units continue to increase pretty frequently. ​

Carey was so nice and helpful , I was unsure about moving in but she made me wanna move in today…read morewith offering a sweet deal and gave me a tour !

I loved the process here! It was my first time ever getting a storage, and it was not a complicated…read moreto get one or to move out! I paid $71 per month for a 5 x 10! The storage was always clean and neat!

Great experience. Easy to deal with. One month rental. Place was very clean. Would rent againread more

Excellent customer service! Very friendly and professional…read more I'm from a military family and I've worked with this company several times with my moving needs and have never once had an issue that reflected negatively. Very Very Satisfied!!

Quick service. Friendly helpful staff. Had supplies I needed affordable and will be back.read more

I had a camper at this location for a little over a year and a half. Never had an issue - owner was…read morepretty quick in responding to my emails the few times I reached out. They quickly set up the space for me to move the camper in originally. I just moved it out after donating it, but I would store a camper there again. Good gate access.

I have been a tenant of Outlet Self Storage for several years now and have been very satisfied. In…read morefact last year, I had two additional units at another "big box" storage facility, and made the decision to consolidate everything I had into Outlet Self Storage. The rating I selected 4 stars is only due to the fact that the drive is not paved. Honestly, that is not a big deal, in fact it can at times be an asset for drainage into the ground. The slab / foundation is clean and smooth while the building is secure and well built. I have rented both the non-climate controlled unit and now have a climate controlled unit is is awesome. This facility is centrally located and couldn't be more convenient for someone who runs the I-35 corridor. The owner of Outlet Self Storage is a true asset to the business and has been extremely helpful and available whenever I have a question or need. Having explored other units in the area before I choose this one and at a time that was right after the flood, I was shocked to find several neighboring facilities that had been flooded. I know based on the history of these units and the way they were build, I doubt I will ever have to worry about mold, or water damage at Outlet Self Storage. that is a huge piece of mind! Thanks Robert and Outlet Self Storage for providing such an affordable, clean, professional service.

My guy Andrew was super helpful. Give him a raise or promotion! super good on the phone and…read morerespectful.

After 3 months for a 10x20 unit at $116 the price was jacked up to $163 a month. That's a 40%…read moreincrease and just bad business.

Best freaking Self storage ever. Cheapest rates. Cleanest Units. And nicest person at the front…read moredesk. Someone give this man a raise please.

Excellent place!! The owner is always very personable and the front desk receptionist is always…read morekind and friendly. I have rented several times from several different storage places in and and around San Antonio and schertz for the past 10 years and the prices here at Gruene are way better than the others and I had even called around the Gruene, New Braunfels, and Canyon Lake areas asking about prices and these guys were much cheaper. However don't let the low prices fool you, the facilities here are clean and neat and all look new with cameras and exits appropriately places. They have discounts on their website and even though I didn't know this, the owner made sure to tell me about them and offered them to me. The receptionists even asked if I had a big moving truck and needed more room to turn around and if I did she was going to pick a storage room where I had plenty of room to turn around. Besides all of this one of my favorite things that was supplied is a dumpster for customers to use! This should be a normal thing for all storage facilities but I assure you it is not!! Only thing I would recommend but I don't know of any facilities who do it, is to have a donation area setup for stuff that is too good to go into the dumpster. Anyway, I love this place and highly recommend them!

Lease-N-Lock Storage made the process super easy and straightforward. The owner was helpful and got…read moreme set up in no time. Great experience!

The front office was helpful. The property was clean. The air conditioning worked and haven't had…read moreany problems in the months I've rented here.