Move in process was easy and to the point hope everything moving forward is as smooth !read more

Absolutely gone downhill. Since January, cleanliness has been basically nonexistent--common areas…read moreare consistently dirty and clearly not being maintained. On top of that, the price increases are completely unjustified given the decline in quality. I'm beyond relieved to be out of this place for good. I've attached photos and videos that speak for themselves.

This is a wonderful storage facility. The staff is courteous and professional. The facility is…read moresecure. I am happy to be a customer. Georgia Vantasy Transportation LLC

Beautiful space! Everything is very professional and clean in this area. The staff and owner is…read moreprofessional and friendly! Their reputation speaks for itself!!

I'm so glad I found Extra Space Storage to help me store my belongings from a recent move…read more Josh went above and beyond to make sure I got the best size unit and best pricing for my situation, he explained everything clearly and upfront. My unit is great and my price was very fair. I'm really pleased with the customer service and would recommend Extra Space Storage to anyone who needs storage space. Thank you Extra Space and thank you Josh!!

The unit itself was climate controlled and in a great location, but I did have two concerns. My…read moreunit had a lot of dead bugs in it, mainly crickets. And the gate was broken the whole duration of my rental where it remained open 24/7 so how secure is the unit when anyone can come and go as they please whether they belong there or not. I am disappointed that I was paying for a secure unit that was not secure.

Angela is very professional and pleasant to interact with!…read moreVery secure and clean environment to store your belongings.

The staff is horrible and rude. Condescending and disrespectful. The lady needs to improve in…read morecustomer service.

Outstanding! We rented a storage space here for three years and were very pleased with our…read moreexperience.

Easy to work with and great covered storage. They were responsive and met us at the site to sign…read morepaperwork. Worth the wait to get a spot!

Honestly, I wish I could give them all the stars. If there was a 100 star option, I would give them…read morethat. It started with speaking with Steve (One of the owners) about four months ago, as I informed him that I was moving 300 miles to town suddenly and desperately needed a place to store all of my stuff. Steve promised to have a specific size reserved for me, and if they didn't have a unit available when I moved down, that he would let me use his personal garage. That wasn't necessary though, as Steve made sure there was a space available (With about six hours notice from me, once I finally discovered when I was moving), and handled all paperwork over the phone as I was in the middle of a five-hour drive, leaving a lock in the unit because he knew I'd be getting there late in the evening and didn't have a fitting lock. My storage unit was spotless, the entire storage complex was/is spotless, and he was completely understanding and provided incredible customer service when I needed emergency access to my unit at 5am the next week. I've spoken to Steve a couple of times since. He was kind enough to remind me of my due date after I missed payment two months later, and didn't charge me a late fee because they're good people. I just finished a phone call with Steve's son, Mike, who provided equally great customer service and was incredibly accommodating to my requests. I'm removing my things from their unit, only because I've found a place to live in Austin. I would gladly drive back to Buda to continue using their services, because of the amazing customer service I've received. There's no need to storage unit shop. Call them today. Calling and talking to any other company is a waste of time.

April is a great person and has amazing people skills. She's very friendly and has a great…read moreattitude. Also, I put my name in a raffle and won $250!!! I can't say enough about this place. You need a storage come talk to April you won't regret it

Do you have stuff? Do you have more stuff than you can fit in your house? Is your house anywhere…read morenear San Marcos? Well then Guard Dog has something for you! Great facility in San Marcos with friendly service and modern amenities. Good competitive pricing rounds out this relatively new storage facility that should be your home away from home for all the stuff that doesn't fit in your home!

Top Notch Storage Facility in San Marcos, Tx. April was super friendly to deal with and made our…read morerental experience an easy one. Great Prices as well, as Guard Dog was the best option in the area. Highly recommend.

I had the BEST experience with Emily! I'm extremely grateful she was able to accommodate my RV on…read moreshort notice. I was searching for space (covered or uncovered) for a while. Based on my research, everything is rented. Emily saved me!!! We live in an HOA and therefore strict rules about RV parking. It's so peaceful out there. I highly recommend Emily Swift at Kyle RV & Boat Storage located at 701 Roland Lane, Kyle, TX

Sharon and company could no be nicer as far as a Storage area manager. It is their own business,…read moreso they have skin in the game. The fences are high, and seems to be in a low risk area by nature. I ended up mistakenly leaving a door unlocked, and I know people came and went and my stuff did not get messed with. A darn pretty road that its on as well.

PLEASE BE CAUTIOUS WHEN USING THIS STORAGE FACILITY We moved from Kyle in 2014 and safely moved our…read morehome into the Safe n Sound Storage, Due to a family emergency! We never had any issues! Now it's a new owner EXTRA SPACE STORAGE! I HAVE HAD MY 2 units 1067 & 1066 on Auto payments since 2022. I paid $240.00 for 2 units with climate control. Was never notified of a price increase! I was never aware of the Auto payment issue! I come in today to look at my 2 units not 1 unit but my 2 units that I have been paying for and I'm told by the property manager that my unit 1066 was AUCTIONED IN MARCH OF 2024 for non payment!!!!!! Im very upset I had wedding picture, old family photos and furniture and items from my grandmother who is no longer with us! How can a unit be AUCTIONED FOR 1 month late? how can it be late if I signed up for AUTO PAYMENTS!!!! No call, no email! Only excuses on they can't understand how this happened and how a letter was supposedly sent to my home. If you are planning on Auctioning someone stuff why not send a letter with certified mail or call that customer especially since I have been a customer for 8+ years!!! My heart is so broken I can't help but think about all my stuff, my furniture and all those memories that we had packed up and we assumed it was safe since we were paying our units every month! If the AUTO PAYMENT SYSTEM WENT DOWN THATS THE COMPANIES PROBLEM NOT MINE!!!! BUT UNFORTUNATELY I HAVE TO TAKE THE hit since all my belongs were AUCTIONED!!!! Please take your stuff else where not here where they are quick to sell our belongs that we work so hard for especially since the payments were made! There is ZERO COMMUNICATION AND ZERO SYMPATHY FOR THIS HAPPENING!!!!! PLEASE DO NOT STORE YOUR BELONGS HERE ITS HORRIBLE AND THERE IS NO OWNER ON SITE TO HELP ASSIST WITH THESE HUGE ISSUES! This is wrong and very unprofessional!!!!! I hope no one has to go thru what I just did! Loosing all my belongs is so depressing and devastating!!!! please be cautious

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I had to rent a trailer to haul a scooter to the repair place. I went to UHaul's website and chose…read morea 8 by 4 open trailer for $14.95. I placed the reservation online and was supposed to get a call within and hour. An hour went by and there was not call. I immediately called and spoke to Jennifer. She was very nice and professional. She told me she did not have the trailer UHaul told me they had. She offered one of their trailer's they normally rent for $25 for the same price. I told her that was fine and was gearing up to head over there. She called me back and told me that Merlin said he would not honor that. She told me she would give me a trailer with a roof to it, which I really did not want but decided to take her up on it. I asked if she had a trailer ball and she told me she could sell me one for $12, which was not too bad. I get there and Jennifer hooks up the trailer for me. The ball she sells me is a tad bit too big for my hitch. The whole time I was towing you could hear it banging. When I got to the repair place, the plastic washers were chewed up. I decided to return the trailer that night to save me the trouble of returning it in the morning. Jennifer told me I could just leave it there and she would send me an email in the morning. Sure enough, I got an email in the morning from Jennifer. I have to agree with Jason K. If you do the reservation through UHaul and choose this location, it is hit or miss. I gave them more stars because of Jennifer's awesome customer service. Merlin was in the office and if I would have dealt with him directly, I might have scored them much lower. This place is a pain to get to for trailer rentals. I might opt for someplace a little closer to my house. I wish they had more parts for tow hitches. I did noticed you could rent popups and campers there too, which is good. I would love to see them start renting those dog house popups which I could tow with my car.

Everyone I have encountered from Park Place has been so kind and professional. I've had my unit for…read moreyears and haven't had any issues or problems. I know my items are safe.