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    CubeSmart Self Storage

    3.0 (13 reviews)
    Open 9:30 am - 6:00 pm
    Updated 1 month ago

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    2 years ago

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    2 years ago

    PLEASE DO NOT RENT!!! They disregard when your UNIT is violated and no do nothing to improve. NO cameras always want to blame the customer.

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    11 years ago

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    11 years ago

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    Dana J.

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    7 years ago

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    11 years ago

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    9 years ago

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    9 years ago

    Great staff and clean facility if anyone is looking for a storage unit this is the place i recommend....

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    9 years ago

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    9 years ago

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    Dana J.

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    12 years ago

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    Ask the Community - CubeSmart Self Storage

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    Twenty Four Hour Moving

    Twenty Four Hour Moving

    (2 reviews)

    Southeast Austin

    I completely back everything Alex has said. I'm not sure why you continue to single me out when…read morethis was a move that both Alex and I were involved in together. Whether I paid or he did is irrelevant--we both contributed to this process equally. To clarify a few things: I had my own dollies and equipment, and both Alex and I were moving significantly more items ourselves than your movers were. In fact, I noticed multiple times when I went down to the truck that both movers were just standing inside, not actively working. Several items they did handle--like my paintings that were still sealed in plastic--were wrapped unnecessarily three or four times, wasting time rather than helping the move go more efficiently. Yes, the elevator used was the freight elevator, but even if it hadn't been, both available elevators were equally close to the unit, so the point feels moot. Most importantly, the way you've chosen to handle this as a business owner is honestly shocking. Arguing with customers, deflecting accountability, and lacking basic humility or professionalism--especially when we were among your first clients and you had no reviews at the time--is both disappointing and embarrassing to witness.

    Took over 4 hours to move a minimalist 1 bedroom apartment 10 min up the street and charged over…read more$500. Didn't even move the whole apartment- just the large pieces I needed help with. Seems very high for a small living room and a bed... They later sent a receipt with the wrong amount I was charged. Felt like they were constantly running the clock as they took their time with everything: unnecessary over-wrapping of the furniture, claiming to need to disassemble furniture even further after I had already disassembled plenty on my own, and just overall lots of standing around. They dropped off all of the disassembled stuff at the new place and left. (Afraid of what the time would have been if they had helped with reassembly...) EDIT: Owner responded claiming there were no elevators to assist in the move when there in fact WERE operational elevators at both properties that were used by YOU so that was a blatant lie. Nobody else used the elevators during the entire time we hauled stuff to and from the truck... The original apartment was actually right in the middle of the complex so not sure why you're lying again claiming that it was at the end of a hallway...? As for the ridiculous claim about the truck's parking adding more time: the truck was parked at the entrance of the gate... Parking the truck a whopping 20 feet further to be OUTSIDE the gate would not have added "considerable more time" to moving the furniture and would have in fact saved time because you wouldn't have been blocking anyone inside the gate... Disappointed not only with how the move was handled but the lack of respect and lies told in the response. Extremely unprofessional.

    CubeSmart Self Storage

    CubeSmart Self Storage

    (2 reviews)

    They sold the unit next to mine at auction and the people shoved all their trash in the 2 foot gap…read morebetween units. This damaged a piece of art not to mention all the trash that my Movers had to go around to get my stuff out. There was even a loose butcher knife that fell from the pile when I reached out to the area manager, he Basically said they were not responsible. I have to repair the art and was highly inconvenienced which added a lot of time to my move out. This was not my responsibility. This is their responsibility with a faulty structural design. See pictures below highly suggest not using Bastrop CubeSmart.

    CubeSmart is the best! Here's why. 1. Their prices are…read morecompetitive. 2. The place is new, clean, and extremely secure. 3. They make it quick and easy to become a customer. 4. They are centrally located in Bastrop - right on 71 5. They continually inspect the premises. 6. They conveniently stock boxes and packing supplies. 7. My story: After moving hundreds of miles away, I stopped by to get a few things while in the area. However, I was in a hurry and didn't lock my unit correctly. Although the padlock itself was locked, the hasp wasn't correctly positioned. Fortunately, Angela and Rebecca discovered this immediately while conducting a check and notified me. They got everything locked up for me and spared me from having to drive nearly 500 miles. These folks are genuine professionals! Thank you Angela and Rebecca at CubeSmart! They didn't ask for them, but this place deserves all 5 stars and then some.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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