Hey there Folks! So let me start by saying that we are…read morecompletely and wholeheartedly delighted with Morningstar Storage!!! Mostly because of the customer service! Reynell set us up with our unit. Y'all!! She is just about the sweetest and MOST helpful person I think I've ever dealt with in Buda. She answered all our questions with confidence and made sure they were all answered properly. The pricing is comparible to other storage places near by but they have some extras that will make you wanna go with Morningstar. Right now they're running a special for $1 the first month you're there. If you come at the end of the month they will prorate that one and give you the 2nd month for the dollar. What a great deal. That's ultimately what made up my husbands mind. The business itself is very clean and tidy. Our unit was immaculate before we put our stuff in. No dirt or dust to speak of. Its nice and bright so you can see what your doing and since they're open 24 hours a day, that definitely helps. I HIGHLY recommend taking your business here.

After ten years of paying for storage at Morningstar, in Buda, we received an email saying "this is…read moreyour final notice to sign your contract with Morningstar Storage". To our knowledge we had never received any email saying we needed to sign a new contract. After my wife contacted Morningstar regarding this email we were emailed a contract dated 2017. After telling them that we'd be happy to sign a contract dated 2024 we were told that if we didn't sign the contract by Monday the 30th they would lock up our belongings. Let me just affirm that we were paid in full and have diligently paid our bill for the entire time we have used their facilities. Further, we are both self employed and both lost a day of income because we will not do business with anyone so disrespectful and we moved out today. Further yet, when I looked the Morningstar website today I found that they are advertising storage lockers the same size as ours for 50 dollars less a month than we were paying them. In overview, I suspect that there is some other issue in management there. Why else would they present us with a contract backdated to 2017. Obviously, I cannot recommend this facility

Move in process was easy and to the point hope everything moving forward is as smooth !read more

Absolutely gone downhill. Since January, cleanliness has been basically nonexistent--common areas…read moreare consistently dirty and clearly not being maintained. On top of that, the price increases are completely unjustified given the decline in quality. I'm beyond relieved to be out of this place for good. I've attached photos and videos that speak for themselves.

Todd is the reason this place stands out. Whether you need storage, mailing services, or both, he…read moremakes the entire experience effortless. He is knowledgeable, organized, and genuinely enjoys helping people. If you're new to the area, he's also a fantastic source of local information and recommendations. The facility itself is clean, well-maintained, and gives you confidence that your belongings and packages are being cared for. What I appreciate most is how easy Todd is to work with. He is professional, thoughtful, and consistently goes the extra mile to ensure everything is handled smoothly. It's rare to find someone who combines efficiency with such genuine kindness. Excellent customer service can make all the difference, and Todd delivers it every time. I wouldn't hesitate to recommend this business to families, individuals, or anyone looking for dependable, friendly service.

I have been using circle C storage for four years now, and they couldn't make it any easier:) Todd…read moreis so helpful, patient and informative, he makes the process of finding and moving into storage as seamless as it can be. I highly recommend this place, and Todd thank you so much for all of your help! Keep up the outstanding work!!

Lauren and Public Storage on Bee Caves have given me the best offsite storage experience I've ever…read morehad. I was renting a large 10x25 unit but wanted to downsize significantly to a 10x5. Lauren made the entire transaction easy by handling the transfer paperwork mostly over the phone. She made available to me both units for a couple of days to give me plenty of time to transfer everything. She also made available to me temporarily an extra lock, dollies, and furniture movers so that I didn't have to buy these things myself. Lauren even arranged to give away a table and chairs that I no longer wanted! The units are very clean, the climate control is stable, lighting is good and safe, and you can even unload and load your vehicle under shelter from rain and other bad weather without ever getting your belongings wet. If you are looking for high quality and service-oriented storage in West Austin, this place is definitely worth it!

Unfortunately, I have a unit at this location. The property manager/district manager is impossible…read moreto get a hold of, and they are completely unresponsive. A few months ago, they asked if they could have my key for a fire inspection. I happily dropped it off the next day into their drop box (as requested). For two months, I've tried to get a hold of them to get my key back (and it was my only key!!!). Finally, I was informed that they replaced my lock 2 months ago and put on a combination. So two months of no access, but they happily took my money. I've called and called asking to speak to a person, and no one has had the decency to call me back. I have a large unit, so now I have to hire. A moving company to relocate, but suggest you find a different storage company.

Angela is very professional and pleasant to interact with!…read moreVery secure and clean environment to store your belongings.

The staff is horrible and rude. Condescending and disrespectful. The lady needs to improve in…read morecustomer service.

Public Storage was an actual life saver for my boyfriend and me this past weekend. After being…read moretotally screwed on our storage reservation through UHaul -I quickly contacted Public Storage to see if they could help us find a temporary home to the contents of our 17ft Uhaul! I spoke with Terry on the phone, who was not only extremely sympathetic but gave me all the information quickly and efficiently to get me a storage unit a few miles away from our current apartment. I was immediately contacted by Miranda at the location we are storing at to confirm my reservation I had made only minutes prior with Terry. With only 30 minutes till close on a Saturday afternoon, Miranda showed us the storage unit and completed all of our paperwork in about the same amount of time we spent standing in line at UHaul. As it turns out, the cost for a unit twice the size with a drive up door was less than the pathetic, incorrectly reserved unit we were supposed to get through UHaul. Even with the insurance they require you to purchase, I would pick this place to save yourself some stress. The only real issue we have had was getting our heavier items in storage up the small incline our storage unit sits on. My boyfriend is an auto mechanic and picking up an elephant might be easier than moving this thing! Needless to say, it was a challenge getting it into the unit with only two people. Perhaps, request a unit with more even access should you choose to store here! At the end of a horrible day, Public Storage was a life saver... we even joked that perhaps we went through the nightmare of a day with Uhaul to end up with exceptional service at Public Storage, instead!

Do not put your belongings here. My rent went from about $90 to $130 with no meaningful…read moreimprovements to the property, and the gate is constantly broken. When I asked why, I was told it was due to "market rates and demand," but the price increase did not feel justified at all. I contacted customer service and spent a significant amount of time trying to get help, but nothing was done to resolve the issue or keep me as a customer. The whole experience felt incredibly predatory and, frankly, like a scam. I'm moving my belongings elsewhere and would strongly recommend looking at other storage companies before renting here.

Excellent service, staff will go out of their way to accommodate you when they can. I have worked…read morewith them remotely from 600 miles away to set up our move and maintained our storage for the past two years since moving here as well. I was sad to see an older lady from Wimberley scolding the staff and threatening them with a negative review because of her lack of planning. Keep in mind this week starts their busy season and everyone should be mindful of that! Poor planning on our parts does not constitute an emergency on theirs!!! Keep up the great work guys!!!!!

The managers are terrific, informed and really friendly. The place is pretty new and well…read moremaintained. The location off of US 290 in Dripping Springs is ideal for us with easy access. Very reasonably priced. We highly recommend this storage facility.

We moved from Missouri and needed self-storage until we decided where we wanted to settle in…read moreAustin. This location is super-South, but it worked out great for us for the price and space. It ended up that we moved three times during the five years we lived in Austin -- and we maintained our storage the entire time because we had different amounts of space at each of our residences. At one time we lived in north-central Austin (around Anderson Lane and Burnet Rd.) and still felt comfortable having storage in south Austin because of the atmosphere at BS&P. Plus there are multiple ways to get there if traffic is heavy in one particular area (for instance, major construction on Manchaca Rd. heading south). BS&P seems to take particular pride in the maintenance and appearance of their grounds. It was never trashy, the lighting is very good after dusk, and the buildings seem to be well maintained. I liked that there appears to be regular pest management, and again, it was always clean. Upon clearing out our units, we did not find any issues at all with small animals, and insects were at a minimum considering it was not climate controlled and we didn't use any additional pest control in the units. I also felt confident about the way the drives are slanted and the doorways a bit elevated that we didn't have to worry about water getting into the units. Our storage was in the older section, so I don't have experience with what's available in the expanded storage area. The staff and management were often quite friendly and were prompt to provide service. There is often an employee patrolling the grounds until close. That made me feel at ease when going by myself to storage after dark. I would have preferred that there be access to the property later than the close time, but I don't know what the industry standard is, and I'm sure they avoid a lot of headaches by setting a restricted access time.

The staff are friendly and helpful - they've helped me so much! Nice facility and most importantly,…read morevery secure.