I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

Just tried this spot another shot and I decided I'm never coming back. It is extremely expensive…read more To start the big dryersif is 70 cents for 9 minutes, and 70 cents for every 9 minutes after that. The small dryer are 50 cents for every 9 minutes. I didn't know laundromats were for rich people now. This is a shame because I've been coming here for years.

This place was clean and well lit, which made it feel very safe. I got my laundry done within an…read morehour and got out of there. They've got rows with different sizes of washer and the price varies based on size, the lowest being around 4.25 for 25min cycle. You can get quarters from a machine at the front that takes 1s, 5s, 10s, and 20s. *Fair warning, it did eat a 5 of mine at one point and there wasn't really anything I could do. You can also purchase dollar tokens with a credit card, but keep in mind that many of the machines are not full dollar amounts. There was a drink vending machine and a snack one, the snack one also had some mini detergent bottles and clear plastic laundry bags. I didn't try the ATM but there was one. The soda machine offered tap but tap pay was not working so I had to use dollar bills. The dryers were honestly the best part, they're huge and 25 cents gets you 5 minutes, and I found I could dry what I needed within 20 minutes. Overall, a good place to go if it's what you need to do.

Not a fan. I recently moved to Austin from San Antonio and have been trying to find a new place to…read moredo laundry. Seems like alot of places out here have the option to pay with your debit card or through an app which I loved but this is the second laundry (previous was a different business) I've visited where this was an option and once again there was a sign that said the option to pay with card wasn't available. But this location at least had a ATM so I got some money and just said screw it because I needed to do my laundry and didn't feel like driving and driving around. Put in $20 in the change machine because the ATM had a minimum of $20. I used the $7 washer and realized after putting in the quarters I had about $3 left. Now I'm not good at math but to have $3 left after only using $7 in change. Yeahhh I was missing my money so I put a complaint via email and the Texas area manager got back to me asking me to reply back with a date and time of when to meet one of the managers at the laundry so I can get reimbursed. I told them 8am the following day. So I showed up with laundry because I ok I'll just use the reimbursement to do some more laundry. Got there and walked inside, there was only one person doing laundry and no one else. Waited in my car in front of the store and. Emailed the manager of who suppose to meet but that I was still waiting there at 8:19.. waited till 9am and never got a response back. No one else was in the laundry. They basically wasted my time and the machine stole my money. Horrible first experience

Overall it appears to be a pretty good spot to do your laundry. For the most part it's clean and…read morewelcoming. At times there are homeless people who are sleeping in this place.. Not what isn't good, is the change machine. Three times I have used that machine and all three times I was shorted change.. one example I put in $10.00 dollars and when I went to use the $9.75 washer I was short $1.50.. Another example I put eight 1.00 bills in, to use the $7.75 washer and I was still needing a $1.75. No one was there to address the concern, it was only a small amount but everyone don't have extra change to get shorted. Not sure if this is done intentionally or if all occasions were just by coincidence???

Washers and dryers wash and dry efficiently, I can get my laundry done in about an hour. Only big…read moreproblem is there are not enough carts to transfer from washer to dryer and I usually have at minimum 4 loads worth of clothes to transfer. There's only 4 for the whole store. I've only been able to get a cart not in use half the time. With a bad back and hip, transferring to either a low or high dryer bending so frequently from my own laundry basket, kills my back. Hopefully they get at least double the carts very soon. Been 2 months since they last said they were working on it.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

This place absolutely sucks if you're an early person who wants to get laundry done. Every Saturday…read moreor Sunday that I've come here has been a mess. Being that this is a public laundromat you would think you had access to the machines you came for unless being used by another patron. Not here!! The staff use 99% of washers and dryers and put " OUT OF SERVICE " stickers on the rest while using them. Then when I asked about using the ones that were labeled out of service because I could clearly see they were working, I got told I'll just have to wait. Mind you all of this was said in Spanish because no one speaks English here. Why can't the public use public things and whatever this clothes washing service this place offers be done and finished well before or after hours? 100% disappointed.

This is a very busy place doing what looks like large commercial laundry. There are some smaller…read morefront loaders. We used one (of four) two load washers. It was $2.50 for that load. They do take credit cards. (It places $12.00 charge to be corrected the next day or so). And a smaller dryer (which is not small) was $1.25 for the initial 25 minutes and then you could add another 5 minutes for each 25 cents additional. Our load was dry for the 30 minutes. I'll update if there is an issue with the credit card charges. We went on a Wednesday so most of the machines were busy with the wash and fold business. But every thing went well; and they mentioned that they have a card you could purchase to use with credit on it to not need to use your credit card like that. We're just in town for a visit so I don't know about that. Most machines were used; with a few not working.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Great place if your washer/dryer is on the fritz…read more It's a laundromat so it's not going to be exciting, but it's: Reasonably priced, has good equipment, no bad vibes, feels safe, places for kids if you have them with you, cash and card options, and free WiFi. Just don't come hungry, because the vending machines are way way WAY overpriced. Like predatory levels of overpriced on some items, several dollars for a tiny bag of chips that would cost $0.50-$1.50 at a grocery store or convenience store is sold for up to $5.00 sometimes. Not sure if this if the owner's doing or if they are renting that space to a vending vendor, but it's really off-putting in a world filled with shrinflation and ever-present corporate corruption.

Loved this for an emergency laundromat since we had flooding and needed to wash all the clothes in…read moreour closet because of it. We loved the nfc card system. The attendant Roy (or Ray can't remember) was very kind and saw us unloading and held the door open for us. The next attendant that day was not nice. I am docking a star however for one employees outspoken political views that made us feel unwelcome. It's 2023, you live in Austin which is a diverse city. If you can't be welcoming to people from all areas and backgrounds you should move somewhere that is or work in a field that is not customer facing.

My first time coming here and would definitely be coming back! The man up front working today was…read moreso nice and so helpful with me :)

I tried their wash dry and fold service. HUGE MISTAKE. I dropped off 20lbs of laundry- they only…read morehad 1.5 lbs to return to me. With cameras everywhere- I asked if they could please locate my clothing they accidentally gave someone else, the manager explained that they knew who was given my items, and that she was a regular. I waited a week before posting this review to give them a chance to fix it. Finally, the owner called me and offered $88 for ALL of my items. Which doesn't even cover 2 pair of pants! I am missing cardigans, jeans, dress pants, tops and workout clothes. Conveniently, all my panties were in the bag I they still had... because everything else was intentionally stolen. The biggest mistake I've made since moving to Austin was thinking they would just provide the service I paid for. Do not trust these thieves.

By far the cleanest laundromat I've ever been to. The ladies that work in there are very sweet. One…read moreof them even helped us fold some laundry. They have the huge washing machines that hold six to eight loads at once.