I was searching online for a fluff and fold laundry service for a short term rental property that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business! read more

I do not like reporting this, but the new turnover of ownership is stealing. The service new digital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back. read more

Helpful, happy attendants are available at all hours in this super-clean wash spot. If you don't feel like carrying around dozens of quarters (I don't) you can pay though a handy app or even at the counter with a credit card. The cashless interface does not always work at the walk-up machines, and that can be frustrating, but that's the only critique I can offer. Otherwise, I'd say it's a high-value, low-stress operation for DIY clothes-washing. Their wash-and-fold business seems to have fans, judging from traffic, so I'll keep that option in my back pocket for when I'm flush! read more

This place a joy to wash my clothes in because there were great customer service from The people who work there and there washers all worked and dryers were all hot to dry clothes properly read more

The time on the website and the flyer outside say open 7:30am, however the doors were locked and the person inside told me to wait until 8:00am. With that amount of time, I could find another quality laundry mat. The "open" sign was also on, indicating that they are open for service. read more

The Laundry Spot - Indicates 7:30am-10:00pm Saturday through Sunday This is just false advertising/information - Laundry Services Near Me - Austin, Texas

If you want to wash your clothes here, you can do that, if you have the ability to tune out a million negative features about the people who work here. The washing machines and dryers are fine - no complaints, except they cost a small fortune, and some of the doors don't close, so test that before filling the machine. There is some seating available, and a few tables for folding, that have always been clean enough when we come (and sometimes you can get a free Jesus brochure slid under your basket, since we all need to be saved, apparently!!). However. The people who work here are a really special sort. There's sometimes a dog inside here, seemingly a pet of one of the workers. The old man smokes like a chimney, so it's awesome to breathe in second hand smoke and have billows of cigarette smoke coming through the exterior doors when he smokes outside, and just generally reeking off his body anytime he's anywhere inside. He has also spent way too much time eyeing my underwear while I was folding my laundry, so that's really sweet. Why anyone would pay money for this person to wash and fold your clothes for you is beyond me - I imagine your clothes must go home smelling worse than they started. They run both the TV and the music at full volume so you get to listen to TWO conflicting things at once. Coupled with the beeping machines and constant noise of people and laundry, it's like taking all the worst parts of Vegas and putting them together in Austin. And my new favorite - the metal rolling cart sergeant who broke my hangers aggressively moving them from a cart to the top of a machine, in case anyone urgently needed a machine (narrator: there were FIVE EMPTY CARTS at that time so it was not actively bothering anyone to have claimed a single cart for our 6 machines worth of laundry). But she has her principles, as queen of the laundromat, so you do you lady, and I'll replace my hangers on my own, thanks so much for that. The machines are fine, so sadly I'll still be coming back here for a little longer until my house renovation is complete and I can use my own machines again, in the absence of nicotine and creepy underwear-watchers... what a dream. read more

I was going to place an order on their site but I decided to cancel it. Not only do they force you to save your credit card number (when most websites make it optional), but they never show you the total you will be charged. read more

Fast, friendly and reliable. The wash and fold is an extraordinary service experience. We used them when our washer died, may not go back to doing self service laundry given the price point! read more

I come here every now and then because my washer & dryer is too small to wash my comforters. I love that they have so many different size washers and the dryers are all big enough for my comforters. This place is very clean. There is always at least 1 attendant which makes it easy if you have any questions. There is a restroom and a couple tables and benches to sit at. There is also a couple tvs if you want to watch while you wait for your laundry. Overall, this place is a great laundromat and I always feel safe washing my comforters here! read more

Washer at work broke so we had to come here. Nice place. People are nice and helpful :) read more

The Laundry Spot - Washer - Laundry Services Near Me - Austin, Texas

Went to Austin for a business trip. Needed a wash and fold service, and the workers at The Laundry Spot were nice, affordable, and timely. read more

The Laundry Spot - Laundry Services Near Me - Austin, Texas

I've used this laundromat for years due to the closeness of home. I have never been as mistreated as a paying customer before last night when I took a picture of the cashier wearing a face shield instead of a mask. He told me to take my wet clothes out of the machine and never come back. He also called the police and lied to them about the call, called me names as I was leaving and threatened me with pepper spray inches away from my face. I've left contact information for the owner of the store but haven't heard back from him yet. read more

The Laundry Spot - Non compliant employee - Laundry Services Near Me - Austin, Texas

I've never used a laundry mat so I was a bit hesitant with the cleanliness of it. I was pleasantly surprised. The customers I chatted with were extremely nice and helpful. The price seemed super expensive, but I don't have anything to compare it to. read more

My washing machine broke, and I needed a load of laundry done, before leaving town for work. I went to four other places asking for wash and fold service, and no one wanted to help me. I showed up here, late in their operating hours, and asked them to help me out. They excelled and were compassionate to my time frame! Would/will recommend to anybody that has laundry needs, be it emergency (in my case) or regular service. Linda and her daughter are very good people! read more

I have been a loyal customer since 2014 but this is the last time I am coming to this laundry. I don't know whether the management has changed but my experience over the last couple of months has been absolutely disgusting. I want clean laundry, I don't want to wash and fold my towels on a desk covered in human hair, and gum wrappers. Their motto "always a clean experience" is no longer correct. It's always a dirty, disgusting experience. Wash and fold people this is where your laundry is washed and folded. read more

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This is one of the best laundromats in Austin. There are a ton of washers and dryers. We love using the large dryers specifically. It's affordable and they work very quickly - we have never had a home dryer that compares to the ones they have here. It's clean, usually quiet, and has some good spots to fold or sit and do a crossword puzzle. We will be sure to come back to the Laundry Spot whenever we need a laundromat! read more

This place has people that are unhelpful, there's hardly anywhere to sit and wait, and the coin machine doesn't work. It's a dump and the red head guy is useless. read more

Was in town on business and needed a wash and fold service. Decided on The Laundry Spot because it was close to my hotel. Drop the clothes off Saturday afternoon and received a text saying the clothes were finished by that evening. All clothes were pressed and folded. Would definitely go back again. read more

Tooooo small! And kinda pricey. The machines have a feature that you can select the intensity of the wash, and that's pretty cool, but it is $1 more on the smaller machines. I was washing my dog beds and shoulda bumped it up, but I didn't and felt like they weren't as clean as I hoped. It's only 3 rows of washers with only 2 sides of the cheaper 2 loaders. They were all full when I arrived. I had to wait. Don't need the laundromat that often, but when I do, probably wouldn't come back here because it is so small. read more

Machines do not accept credit cards, this listing is inaccurate. Thanks for the waste of my time.

Frequently use the laundry spot to do laundry (have never used the service) and this place is very clean inside and has an attendant. There are two coin machines and one that even breaks a 20 and gives you $5 in quarters and three fives back which is actually great if you aren't going home to drink and play quarters. There is an attendant there which is helpful- one of them wonderfully taught me how to fold a fitted sheet (guess you can teach an old dog new tricks). read more

Came here because my apartment laundry stopped working and have never been treated so nicely! It's always clean and the washers and dryers are huge! Definitely worth the little extra price to wash all of my clothes in one load! I highly suggest this laundry!! read more

Wow. Wow. Wow. $1 per pound laundry offered (wash and fold) with a 10 lb minimum. That sounds like a perfect solution for my boyfriend. For myself, free wifi, super clean, helpful staff, tons of various sized washers and dryers for one to do a huge load or several small loads in parallel. Super nifty coin changing machine that will take $20s and not stick you with a whole buncha Sacagaweas. It returns $5 in coins and 3x $5 bills! Not to mention, washing my queen size blanket took only 30ish minutes! I know 5 stars is the same rating I gave Uchi, but it's definitely as good as it gets for laundromats! read more

The Laundry Spot - Tons of dryers, small anf large - Laundry Services Near Me - Austin, Texas

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I came to this laundry spot today at 7:30, they receptionist saw me walking in and did his stuff still , I asked him how much it's gonna cost me to wash my clothes he told me 600$ for the big machine ... I reasked twice coz price was shocking , he told me : " welcome to America" and I left , asking myself who can afford doing their laundry for 600$, plus additionally to dry it. If he would said it's 6$ I would easily do that ! The price he announced to me was 600$ ! I came to other spot to do laundry for 8$ and was very happy with the service ! read more

Oh I feel so boushy....When we were in Chicago we didn't have a place to do laundry so we used to drop it off at a place a block from us. They would wash and fold. It was amazing! I miss that sometimes. So I got really behind on laundry and really lazy. Of course I turned to my handy dandy Yelp to find a wash and fold place. I came across this place and was totally sold. The price is a little bit more than what I was used to paying but it's totally worth it. You pay by the pound and it's a 10 pound minimum. There's a price for next day or you can pay a little extra for same day express. I dropped off on Friday about 10:30 and picked up the next day. The place was super clean and the lady that took my laundry was friendly enough. I had brought my bag in a laundry bag. When I went to pick up it was folded so nice and wrapped in plastic and then in my laundry bag. I was so happy! All I had to do was put it away. Just like I remember. Easy, peasy laundry. Now that I'm caught up with my laundry I can be a responsible adult...or I can always just bring my laundry and have them do it read more

The Laundry Spot - This is the best photo I could take. My clothes all folded neatly and ready to put away. LOVE THIS. - Laundry Services Near Me - Austin, Texas

I go to the location on Justin Ln. Very clean, all new machines in several sizes, and the staff is great and will assist with anything they can. Prices are very good and in the early morning hours it is never crowded. Even the restroom is spotless clean! And lastly, there is a small grocery next door for drinks and goodies while you wait and even a food truck on the end of the building that makes great, cheap tacos and burritos. What more can you ask? read more

If you want to be disrespected this is the place to go. I was there Sunday the 30th doing laundry. The dryer door opened without me being aware of it. When I pointed this out to the attendants they both said "what do you want me to do about it". I asked if I could have a refund or at least have my clothes dried. The attendants reached over to the machine and took a quarter out of the slot and said "here you go". read more

Only used self service machines, had no problems though. Multiple sizes washing machines ranges from around $2 to $7, depending on soil level you might have to add another $1 onto the cycle. With dryers, I believe you get 6 minutes for every quarter you put in. They have a few coin machines to exchange cash for coins. Good COVID-19 safety measures such as no clothes folding or waiting in the store, must wait in car or outside, although not sure if they really enforce these rules.. Overall, it was fine, would come back again. read more

Comfortable place, safe area, good wi-fi, tv's on, and helpful, attentive employees. Can't ask for much more! And a cool guy from Nigeria (customer) who's really interesting to talk to! haha. It was my first time ever using a laundromat. I had an enjoyable experience, and watched football the whole time. $ Prices: The big washer is 6 "loads" size (one time) for $6, the other size washers are 4 for $4, or 2 for $2. The dryers are 6 minutes for each 25 cents, doesn't take long, like 30 minutes. Detergent is 50 cents per pod/load. And remember: No matter how hard you try, you'll never get your clothes to be as white as Jesus' clothes. Mark 9:3: "His clothes became shining, exceedingly white, like snow, such as no launderer on earth can whiten them." read more

The Laundry Spot - Laundry Services Near Me - Austin, Texas

David is amazing. My washer broke full of water, bath mats and towels. I took wet laundry in plastic bags to him for wash and fold. He handled it all perfectly. They call you when your items are ready. Thank you so much David. read more

No reason to not give this place 5 stars. Parking outside Change machine to get quarters from notes Large washer and dryer machines to accommodate different loads. Baskets to transfer things from washer to dryer and tables to fold your clothes. I washed a carry on luggage sized suitcase full of socks, tshirts, hoodies and jeans. I'm no professional clothes washer so I just threw my large load in one machine and washed it in a cold wash for $6.50. It maybe more expensive for hot wash but I don't know. It was cleaned in 25 minutes. The dryer I used what I think is a medium machine and it was 25c for 6 minutes. $1.50 later and $8 in total I'm outta there. Total $8 Time approx 1hr Happy days, no complaints and clean clothes again. Thankyou. Mark read more

The best place in town! The washers are always clean and the service is excelent.

tried this spot out for the first time. wasn't quite sure how to use the machines, asked the guy at the front how to go about it, older guy with white/blonde hair and glasses, looks like he hates that he has to be there. literally useless, couldn't give me more than a couple of words "price is in green." when asked if they sold dryer sheets, he just shook his head. thanks for the customer service! other than that, machines worked well. read more

Excellent local laundromat for large items. Machines are a bit old. Place is somewhat packed.

Perfect. Fast. You're an idiot if you do your own laundry. These folks are pros and nice

This place is the best! Staff is always excited to do my laundry! Love it! Seriously , if you don't have a washer or a dryer and need to do your laundry, go here. Also it next to la las, so you can play pool and do laundry at the same time... it's sick ! read more

They have one of the cleanest bathrooms!!! The service is amazing!!! Daisy and Linda greet you and are very professional!!! The Laundry Spot on Justin comes highly recommended. The owners are so down to earth and makes you feel comfortable read more

I've never seen such clean bathrooms in a laundromat. The attendants Daisy and Linda are so professional. They greet you when you walk in and are very knowledgeable about everything. I highly recommend this laundromat. If you don't want to wash you can drop off your clothes and they will wash, dry and fold you clothes!!! read more

I come here all the time in the morning and I wanna say it's good but the afternoon was horrible with the gentleman with long hair it's 5/7/23 time 2:40pm and he looks like hates his job and hates people told him the change machine didn't give us three five dollar bills back instead it gave us $20 in quarters and he was like oh well shrugged his shoulders up and I said I don't understand why people work at places they hate to work at they should look for jobs they love to work at and he said rudely are you talking about me and I said well yes you greeted with your head down ruff and your answer to the change thing was rude and he immediately turned it around like we were a problem and he would kick us out we were directing him to how rude he was and insisted he would kick us out so instead of waiting for our clothing inside we have to sit in our cars cause we feel so offended!!! We will gladly wash somewhere else hire people who love their job read more

good service reasonable price quick turn around convenient place will go , will use it again for needty