I ordered steak and lobster. My steak was sooo tough I had to send it back. Lobster was good tasting but under cooked. Everyone else in our party of 4 had no complaints. I NEVER complain or send food back but for $40. I just couldn't let it go. Steak was replaced with filet and it was great. Waitress was great. read more

Brett was our server and we had a fantastic experience. Honestly surpass my expectations. Food was good, drinks were good. Service was great. read more

Nuestra primera vez visitando este lugar y entiendo que no será la última. El ambiente es casual, con un menú variado, con porciones súper grandes, y los ingredientes frescos. Las bebidas de estación estaban súper deliciosas, así que si tienen la oportunidad de probarlas, háganlo. Al principio cuando llegamos hubo un pequeño mal entendido ya que la host se confundió un poco con las reservaciones pero está bien, a veces situaciones así pasan. En cuanto al servicio la persona que nos atendió dio la milla extra, su servicio fue excelente, fue muy atenta, se ocupó de que todo estuviera on point, con un servicio súper rápido. Fuimos con mi hijo que tiene special needs y ella procuró que las necesidades de el estuvieran cubiertas sin verse forzando nada. Honestamente recomiendo que cuando vayan pregunten por ella, su nombre es Eileen, les garantizo que ella hará de esa visita una positiva y amena, ella en ese lugar hace la diferencia. read more

Natalie was our server and very attentive and fast. Granddaughter had Crab and is happily eating. My spicy shrimp is wonderful. The prices are really high but the food is amazing read more

On July second my wife and I went and had crab,the picture on the menu show nice crab legs juicy and big when they arrived the potatoes were burn and the crab legs were thin with little crab meat or none. I had a plater with lobster tail and shrimp We would go for holidays and birthday and take friends from out of town 20 years ,now we will look for else where to go.We are fish eaters and love it.Sorry Red Lobster.For a $125.00 not worth it. read more

Food is always great friendly atmosphere and environment. Love the biscuits , drinks are good.

A lot of restaurants won't allow you to swap out sides on the menu, and this is one of them. No fault to the individual franchise, but still something that's a turn off. The staff was alright, but not a "20% tip" kinda alright. All the servers just stood next to the bathrooms talking to each other. I guess that is the hangout spot. Not our server tho, She spent her time talking to another server at the bar top while we waited with empty drink cups. I get that it was slow at 7pm on a weekday, but you still have a job to do. read more

Do not go to this Red Lobster location. The hostess at the front was not friendly. Me and my family loved coming to this exact Red Lobster location to eat dinner until we were served with absolute horrible customer service. My family, a party of 11 were waiting at the front patiently because another family was already seated there and were there for about 2 hours. The hostess explained to us that we would be seated at the same table the other family was sitting before us, after they had cleaned up the table and got everything ready for us. After the employees cleaned the table, me and my family were very much confused by why we were not getting seated after the tables were ready. Until, the hostess started slamming the menus on the counter and staring at my party while shaking her head. A while after she was doing that, a white family of 6 came in. Just walked in and asked the hostess to occupy the big table we were promised to. Some of my party went up and were speaking to her about the situation. Till, she started giving attitude to us and said that they were waiting before us. The interesting thing was, we were the only people inside waiting until more people came after. She then rudely stated "I am sorry for the confusion, but I didn't necessarily say that table", as if us asians can't understand her speaking english. There was also no confusion at all, our table was just given up to another family that was promised to us. She started changing up her words and said that we were assigned the table at the back by the restrooms and they would split the family up. Which does not make sense at all, because if a larger table at the front that could have been perfect for us and a smaller family of 6 could have taken the smaller tables but took the bigger one, is wrong. My family felt very discriminated by the racism. She was giving much attitude and disrespect to the elders that were speaking to her. You should look at the cameras to determine her demeanor and attitude. As well as checking to see how long we waited patiently. A tip for the restaurant, is to reconsider on the hiring process and give proper training provided to employees. We would like to very much thank the manager, Ray. He was very polite, cooperative, and apologetic. Me and my party could see why the position fits him very well. The hostess Savannah, should have not been out at the front of the house for the way she acts horribly towards customers. Her skills are lacking, she couldn't even be polite and have the proper manners without full on giving disrespect and attitude towards my family. read more

With this letter, we would hereby like to compliment, "Red Lobster!" 41649 Margarita Rd, Temecula CA 92591," For excellent service! Mario provided my daughter, and me with incredible service today. Mario had great communication skills, and a ready smile that made our experience even better than we expected. We have always been pleased with the service at, "Red Lobster ," Hence, Mario's professionalism and enthusiasm exceeded our expectations. He took his time with us since we had a 2 and 4 year old. I must also relay that Mario's abilities to make the customers excited that they chose, "Red Lobster" for their dining experience is an understatement!!!!!! This type of professionalism and commitment to the highest level of customer's satisfaction has to be acknowledged. Having in mind such a pleasant experience with him it would be our pleasure to continue doing business with this restaurant in the following years to come. You can be assured of another thing, that we will not hesitate to bring future customers to your establishment. The food was outstanding. Sincerely, London, & Roxanne Fiehler read more

This place needs more organization, maybe new management. The food taste great but the service is just not it, super unorganized maybe it's the lack of personal in the restaurant but i would definitely follow up with working on organizing this restaurant. read more

Absolutely impressed. Food was great and the customer service was even better. Can't remember the young man who served us on Monday but he made our experience superb. Definitely coming back. read more

Haven't been to red lobster in nearly 20 years and our experience was disappointing. They were short staffed and were pretty busy on a Saturday night, but it took nearly 3 hours to complete our meal from start to finish. The food was very disappointing and not worth the money. I'd say find another option unless you're looking to just eat coconut shrimp. read more

Ranch- sucks needs more seasonings Tartar sauce- sucks idk who the hell made that up. Service was okay but the lady we had was a little bland and didn't have much of a personality. Food- not that great, she couldn't switch out the coleslaw for mashed potatoes so that's kind of just a waste of food & money. Margarita- it was okay It was okay but I probably wouldn't come again. read more

Staff needs to let customers know ahead of time it will take an hour or two after ordering before you are served. Mixed drink prices are not on the menu. Ask before you order. Now, for dinner, I had to leave the table before I tossed my cookies (paid, of course). The scallops were bad. They were super small, smelled, and tasted horrible as if they repeatedly warmed up. Claim chowder came cold. I paid to toss my cookies for the night. It's no wonder they are closing down. The manager did his best to help, but there's not much you can do once you're sick to your stomach. The only thing he can do is pass the pepto. read more

I'm In from out of state for grandkid's graduations and decided to buy the whole family dinner at their favorite place! (6 of us, teenagers & adults) for crab legs! I get to see my kids & grands once a year and love to treat them when I am here. We arrived there at 7:45-8pm and were surprised how empty it was. We waited a min for someone to seat us. Kids spied the lobsters and then we were seated at a large table/booth. We ordered drinks and then the waitress informed us that there were no crab legs available as the "Crab fest" was beginning the next day. "Oh no! That's exactly what we came for!" She was very sweet & apologetic. We didn't want to leave and come back and felt bad for her so we stayed. Everyone was very disappointed. I bet she was too, basically losing a tip on 6 crab leg dinners plus! So we quickly got over it and we ordered appetizers. We ordered the crab queso, the dragon calamari, and 2 orders of the crab/seafood stuffed mushrooms. She returned with our drinks and reluctantly says "Boy you guys are really going to love me!" She informs us that they can't do the crab Queso or the stuffed mushrooms. REALLY?!? Ok well, we pick out 2 other appetizers. We wait what seems like quite awhile for such an empty restaurant. Then another servers drops the first app at our table. It's stuffed mushrooms. We are all confused. She sees this and explains that "they had one order, not two." Okay, well thank you! The rest of the apps are delivered, however we never were given small plates to share these apps. We were never served cheddar bay biscuits and I think that was purely because she was so rattled at all the other let downs. That's on YOU Red Lobster, not her! We are feeling bad for the server and just roll with it. Our drinks stayed full. She checked on us constantly and really tried to make up for all the fails she had to shoulder. We ordered our main meals after revisiting the menus again. Everything was fine except my entree. I ordered 3 choices of shrimp entrees including the "Mexican street corn grilled shrimp." I don't think R&D has ever had this dish. The shrimp was cooked well on the grilled skewer and topped with a remoulade. The bed of grilled corn was so overcooked it no longer resembled corn. I am seriously talking corn jerky. Horrible. Street corn? Not in any capacity. I didn't complain because we felt so bad that management had their staff so ill prepared. We felt so sorry for our server. She herself was so sweet and so professional. It wasn't her fault at all. She tried very hard to make us as happy as she was able to, with the tools she was given in these circumstances. They comped the one serving of mushrooms! Thank you. I left her a hefty 20% tip on a $196 bill. A bill that would have been over $300 most likely before tax and tip. Dinner was a flop. Thanks Red lobster. I don't know that I'll be back. read more

Something is wrong here It was NOT a nice time or prompt within reason for table serving. I am no snob and we do love RED Lobster but sorry Max . Proper host and communication need be learned. Understandable about new cooks. I would have liked to see a manager on the floor. Wine ordered, never served. Steaks not done to order. 60 minutes from order to table. Brussel sprouts over cooked. read more

Red Lobster Temecula, the food was disappointing. Luckily, I had wipes in my purse to clean the table and the chairs and booth that was given to us. Very surprising to see the floor under the table was very dirty since it was little after 12pm on Sunday afternoon. It's my auntie's favorite place to eat and she was very disappointed at this location read more

We went there for dinner tonight. We were seated immediately. We were greated quickly by Brett, our server. He did a great job with everything! He deserves to be commended and given a raise! Although the food was good and fresh, it took almost an hour to get our food. The kitchen staff must have been short staffed! read more

This is the second time in the past two weeks that I have ordered Red Lobster. First time was great! The lady that brought out my order was super nice. Second time, not so great. I ordered my food and I forgot my desert. So I put in another order for the "Warm Apple Crostada". Looks amazing!! (see the picture below) Pull up call in that I'm there and the lady comes out with my order, right on time! Super nice and she smiles and asked if i was Kim and said, "here's your order". I asked if both orders were there and she said, "yes"! Awesome, right?! NOOOOOOOO. I get home and all my food is there, but the "Warm Apple Crostada" with vanilla ice cream drizzled with carmel,,,, Was not!! Instead I had a cold Apple Crostada with NO ice cream and NO caramel, for $9 and some change. Being pregnant and really looking forward to eating what I ordered, I was super disappointed. Now my entire meal just wasn't as satisfying. I call, don't really need a Manager for this but I got a "Manager". I explained what I ordered was not what I got and I was told that due to COVID they no longer offer ice cream with the Apple Crostada. Okay, I can understand that, but, your website should be updated to reflect what I'm ordering. I paid $9 for all that was mentioned and I didn't get that. If im only getting an Apple Crostada, then the price shouldn't be the same, right?? So let's get to the point that made me not want to come back. I get her "COVID" explanation, but what got me is I have a legit complaint, not getting what I ordered. Instead of an empathetic I'm sorry, let us cover your desert on your next order. I got, "yea, um, I'm sorry". She could have cared less. Working In customer service and also dealing with complaints, you see when a guest is complaining to get something and you see when there is a breakdown in delivering what you are advertising. When you are wrong, admit it and recover it. I'm Pregnant and the only thing I want is the salty Lobster Bisque, Cheddar Bay Biscuits, snow crab and Macaroni and Cheese for my toddler. I order every two weeks and my order is $40 and only for me and my toddler. When my fiance and teenager is home and not working, my order is $150+. Sad to say, but I have lost my appetite for Red Lobster. read more

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Couldn't get any worse. 35min wait to get seated but okay no problem. Once seated after a beat the waitress came to take our drink order then again for food. After a very long time, my salad came but we had no utensils. Kept trying to get her attention with no luck so I finally went to the host and asked. He said okay but it was clear he forgot as soon as he said ok. I got up a 2nd time & went to the bar to ask and the bartender then took me to the host station to get some. The host said "oh no one came?" As if he didn't say HE would bring them to us. Then after almost 2 hours, my husband & kids got their food but I didn't. Mine came 10mins after that. NONE of our food was good. My husbands lobster was rubbery, shrimp burned, kids bacon cheeseburger had no bacon & hard breed, other kids food was greasy, mine looked nothing like the picture. We barely touched it. We asked the waitress for our check & 20mins later still nothing. In total we were there well over 2 hours for a horrible experience. Definitely would never return. read more

The lobsters in the tank awaiting their demise may be faster than the service here. Food was still good

Service and people working are very nice and the atmosphere is okay i suppose. The drinks are pretty solid, but the steak specifically has such a lack of seasoning and somehow the fries have too much seasoning?? I feel like I wouldn't be so sad if I didn't have to wait 45 mins for a very meh experience. read more

The waitress was wonderful! There were 6 of us and we stayed for 2 1/2 hours. The food was great, as always. read more

Food was prepared very well. The waitress and servers were very attentive to allergies. We were continually given fresh cheddar biscuits. Had great testing wine. All around great experience. read more

Do not order the shrimp cocktail appetizer. It's 6 pieces of medium shrimp wet on a plate. Not worth 12.99. Presentation was awful. Our server never brought our straws and took forever to bring a glass off ice for my ice tea that had very little ice in it. When she finally brought the glass of ice, it had an inch of water sitting at the bottom. Obviously had been sitting for awhile. She wasn't even that busy. The food was mediocre at best. My husbands salmon was way too salty and over cooked. He couldn't even eat it. Our server never came back to check on us. And dropped the bill not asking why he didn't touch his plate. 2 people $100. We should of left happy and we did not. Red lobster needs to do better! read more

Not as I expected rubbery lobster tail for the price no thanks. Cost is too high for the quality. $$$$ read more

Nice restaurant setting. Love the Caesar salad. Always a wait for dinner unless you show up before 5:00 pm. They never seem to have enough staff. Wait staff are warm and friendly. Seafood is great. read more

I love the food here very pricy but worth it. Just watch out with some of the waitresses or waiters because when you pay they don't put in your phone number for rewards instead they give you the receipt tells you to scan it, well turns out they scan it themselves so they take away your reward. The last 3 times I've been there I scan after paying it says the receipt has already been scanned???? So make sure your phone number is on there when ordering. read more

Amazing food, fast service, great seating, best red lobster I've ever been to, and this is my 19th in 18 different cities. Great atmosphere, and customer service. read more

Red Lobster - Ultimate Feast - Seafood Near Me - Temecula, California

Consistent good food and service. Always reliable. Endless shrimp was tasty, a good variety and a great value.

First time at a Red Lobster. Took the whole family for a Sunday dinner at 5pm. Staff was very friendly and seated right away. Our waitress Alicia was nice but we felt the pressure for the extra order items like appetizers, cocktails, etc. Initially really good service with refills, checking in, and confirming food was almost done. Wait was a little long for the food, but not major. We ordered dessert and as soon as she dropped it off she disappeared. Didn't see her for a good 15+ minutes to ask for a check. When we saw her again she took the order of the people right next to us and then walked by without checking in with us. After another 5-10 minutes I flagged down the hostess for the tab. She went and got Alicia who came over and not very pleasant, showed us how to pay on the table machine instead of bringing out a receipt. Don't know what happened after dessert but service tanked. Great food! Plenty of parking and generally nice staff. Just didn't want to wait nearly 30 minutes to pay my bill. read more

I have been to several Red Lobsters in several states over many years. This is my 3rd visit to this particular location. I was so NOT impressed this visit. I ordered the shrimp scampi and bacon scallops with 2 sides of mash potatoes and broccoli. My first great disappointment was that when I pointed out to my server when she brought my water that I wish she had told me about the $15 special. There was time to change the order. Her response was "maybe next time ". Really ?! I asked about the shrimp swimming in a garlic butter sauce with NO pasta, like angel hair pasta to make it SCAMPI. My server claimed she didn't know that scampi included pasta. The bacon on the scallops was partially cooked. Nothing worse than half or uncooked bacon. The mash potatoes was a ball of glue-like dough When my server saw that I hardly touched my meal and refused a to go box she still brought me a $30 bill and never offered to get it reduced or cancelled. Paying $30!!!! For a few bites of broccoli and a cheese biscuit is beyond insanity. read more

Let me start by saying our family has been eating here since this location opened. When we arrived there was no wait. We were seated right away. Yay! On a Saturday night at 6:30 most restaurants around here are packed with a wait. We knew what we wanted for dinner by the time our waitress came to take our drink order so we ordered. A loooong time passed and our waitress came by three times to let us know the food "would be right out" while we waited 50 minutes for some of it. One of our entrees and three of our sides took an additional 10 minutes. The portions for the Ultimate feast in the menu look amazing. But the food arrived and the crab looks like half as much and the lobster half the size. So the portions are not what they are cracked up to be and for the price not a good value. I was frustrated that it took so long to make our food, then a bunch of it was missing. What the heck. Where are the standards? No wonder this place was nearly empty. I can only guess other Red Lobster locations doing things correctly and in a timely manner are keeping this one afloat. I hope things improve and this location stays in business. Because in this area places that pull this nonsense do not survive! read more

Last time I went to a Red Lobster was in 2013. It was so bad that I swore I wouldn't go to another Red Lobster again. Well, then someone got me a gift card to Red Lobster. So, here I am! This visit just.... reinforced my 2013 attitude. I'll admit. The lobster tail was larger than I expected, and you can't really mess up lobster, can you? It was pretty good! The steak was cooked to perfection! But literally everything else was bland. YUCK. The mashed potatoes. The dip! The Caesar dressing! Bleh! Yeah. Absolutely everything needs more seasoning! The server was kind and wonderful, though. But it goes without saying, Red Lobster as a whole is just not it for me read more

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Went for an early dinner on a Wednesday for my dads birthday. Now it was completely empty, no wait, and we figured what would be quick service. Now the waiter, i believe his name was Brett, was quick to attend to us, and he surprisingly spoke spanish too! I was translating most of the time for my parents but he asked my dad what "lado" he wants instead of side, lol! it was super unexpected. It took him a minute to bring our drinks and biscuits but i thought he could just be over whelmed. Also maybe they had a ton of togo orders or something but our food took SO long to come out. I would say a good 30-45 minutes. The restaurant was extremely empty! and on top of that when I ordered my fathers steak (with a side of lobster tail) it didn't come with the lobster tail! my dad was almost done with his steak by the time his lobster tail came out (when it was only supposed to be 5 mins) My husband and I both got the unlimited shrimp special, and it was honestly SO good. maybe I was hungry but I had chosen the Crispy Dragon Shrimp, Coconut shrimp and the Shrimp Alfredo. All three flavors were SO GOOD. If the food hadn't taken so long to come out, maybe we would have ordered a second plate of unlimited shrimp but unfortunately we didn't want to keep waiting. Service and food were great it was just the time we had to wait that turned us off. read more

Pricing is high. Not a real fan of lobster but ok one more time. Clam soup the usual salty. Staff ok. Parking ok. Wait time not to bad.

Starting off, I do not normally like chain run restaurants and now I remember why. I certainly do not recommend Red Lobster in Temecula. I was the only person at the bar and ordered two tasteless lobster tails for $45. Afterward the bartender brought me the check and rang up $139 on my credit card. I noticed this discrepancy and called her attention to it. She said it would be credited in three to five days. Are you kidding me? How can you ring a customer, the only customer at the bar for $139 knowing I only drank water, salad and two scrawny, lobster tails. Some workers are totally inefficient, lack being observant and professionalism. How can you be so oblivious? I asked for the manager and he agreed to take $9.00 off which I didn't feel sufficient. I have to wait 3-5 days for my account to be credited while they float $139. He charged me again for my original dinner. The right thing for such an egregious error, would be pick up the entire dinner for inconvenience. I will never ever eat at Red Lobster again. The food is mediocre and over priced. It's just the principle of the thing. I felt really ripped off. They lost a customer for a $45 dinner. Find somewhere else to eat. Just not worth the money! read more

Red Lobster - Seafood Near Me - Temecula, California

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Workers were friendly enough I had a to go order and had to drive 30 minutes back because I ordered $50+ worth of food and opened the bag at home and it was a salad... the food is ok super overpriced. Will not be returning at least not to this location. read more

Great food and reasonable prices. We were pleasantly surprised by how good it was!! Huge portions! Wine selection good as well!

We came in on a Sunday around 4:00 before the dinner rush, we were seated right away. I just wish we would have been seated in another servers area. Our waitress was not very friendly, she didn't even smile or say her name just a what would you like to drink? My husband asked if they had sweet or a flavored tea. She stated no just reg tea with sugar. As she walked away to get the drinks I noticed there was A Boston iced tea with different flavors. When she returned I asked her what the Boston Tea was. She said Flavored Tea.. Confused I looked at my Husband and said Wasn't that what you wanted? She just stood there didn't even offer to take back the Reg. tea. Long story short, she never came by to offer refills. Bad service. The food was okay. we will find better ambience and service elsewear. read more