My family stopped by recently with half of our group there for the endless shrimp at a bit past normal lunchtime and it was such a bad experience that none of us plan to go back anytime soon if ever. We waited for about half an hour to get seated for 5 people with groups of 2-4 getting seated right and left of people that got there after us. We heard the host people talking about trying not to overwhelm their server and not wanting to put us in any open section and finally after many questions and complaints we made it to you guessed it, a big room nobody else was in that we could've been seated at the half hour we waited. It took quite awhile then just to have someone come talk to us, even longer to get drinks and biscuits and much, much longer to get the meals. Mind you, my father in law is diabetic and nearing 80 and my sister in law worked all day and has MS so it can be rather difficult to wait a long time to eat especially when it's already quite late for their normal times to eat. The timing was our fault as we were waiting for someone to arrive from work, the wait however was all the host. The biscuits are absolutely nothing like they used to be, I'd guess 6 cheese shreds go in each one at best, my husband and I both got silverware with clumps of food glued to them and my sister in law got a not only burned but rotten baked potato. They cut it open prior to serving it so they saw it but it took her calling over the server who called over a manager to agree it was really bad however nobody offered to do anything but get her a new one she didn't want. The food was mediocre especially for the prices and I was talked into ordering 2 sides of something that is a huge portion and left with a portion and a half I never finished, total waste of time and money. I'd suggest not wasting yours there personally. With a big name place and prices I'd expect a much better experience. read more

So the monthly birthday club guest of honor wanted seafood and his pick for lunch was the local Red Lobster. I was worried about his choice but wanted to see how things had changed. We arrived on a Thursday right about 12:00. We waited about 15 minutes when they came out and asked if we could all sit in a big booth as they didn't have any where else to seat us. I will say on the positive note that in the last 20 years since I've been in a Red Lobster the cheddar biscuits are still darn good as in about perfect. Our table of 6 went through 24 of them to be exact.... they were the very best part of the meal by far. The entrees varied among the group from pasta to shrimp to tacos but the one fairly constant reaction was the underwhelming enthusiasm for our entrees. The basic salad I received was floating in dressing and did nothing to compliment the meal. My endless shrimp shrimp combo was just nothing I would order again. The garlic grilled shrimp direct from freezer to grill was bland and lacked salt and garlic and had no real shrimp taste. The hand breaded shrimp had plenty of salt but the breading was so thick that the small shrimp had no chance of escaping the excessive hand breaded batter and the piddly amount of fries were barley warm. The endless shrimp dish was 17.99 which just seems like a lot for small bland shrimp , no matter how many you can eat. I tried one of my fellow diners Nashville hot shrimp and found them it to be way to sweet with honey and not enough spice. What has happened to this chain? The rest of the staff shared an after dinner lava cookie which they did enjoy but didn't look very molten in the middle. On the plus side our server Yolanda was amazing.. all smiles and happiness, quick on the refill or to laugh at our stupid jokes and very attentive to our service needs. She is one of the better servers I have dined with in Springfield. I cant not say enough good about this person. So if you have to go to RL at least try and get Yolanda as a server to brighten the experience. read more

Red Lobster - Not exactly a thrilling plate of seafood - Seafood Near Me - Springfield, Missouri

I want to start by saying our service was AMAZING! We had Blake, around 10:00pm , and he was so friendly, bubbly, he matched our energy, kept our drinks full, just a wonderful experience with him! but the food was awful. I got the stuffed flounder and it tasted just like soggy Walmart tilapia. My husband got lobster and hush puppies and fries, his fries were terrible! super over seasoned, soggy, just bad. our friend got the endless shrimp, and the salt and vinegar shrimp was god awful. we will not be back nor will we reccomend this place to anyone. we love Blake though! give that man a raise read more

Consistently good food! Red Lobster is an oldie but a goodie.. my whole family enjoys the food!

Endless shrimp is a joke. Two of the best options are unavailable and have been for 10 days (the coconut shrimp).They can't satisfy the demand. Service was good. Everything else was good. read more

food is pretty good, but I don't recommend curbside pickup. I've been twice in December and both times waited 45 mins to a hour. This will be my last time using curbside pickup read more

Had our anniversary dinner here last night, and it was amazing. I had the lobster stuffed flounder and the mac n cheese, which paired very nicely with a chardonnay. My husband had the chicken alfredo. The staff was quick, friendly, and very capable. I asked to speak with a manager to compliment our waitress, Michal, and the manager was also very friendly and kind. In fact, there were managers moving all over the floor, supporting their staff, which is a great thing to see. Great food. Great time. Definitely recommend. read more

Awful service food was burnt didn't have items never refilled drinks. Ordered hamburger buns were burnt. Hamburger was burnt, nothing to go with it. read more

Red lobster was your typical red lobster experience. Food was delicious service was outstanding. We will definitely return

I'm not sure about the red lobster anymore, it used to be decent. My girlfriends food was under cooked and slimy. Not sure I'll return. The service was outstanding! But the food was not very desirable. I hope they get a few more menu items or something, just wasn't the Red Lobster I used to know. Wish I would've checked reviews before going! read more

The amount of flies in this place is pretty disgusting, as well as the terrible smell of the restaurant. I've been to many other seafood places and none of them smell the way this one does. Prices are okay, but wish the environment was less nasty. This place gets a 1 but the cheddar biscuits themselves adds at-least two stars to my review. Also it took forever for a waitress to notice we were here, I wish we were still wearing masks just so I wouldn't have had to smell this place the whole time. 3/10 just get the biscuits from the grocery. read more

This is from Springfield MO restaurant. I ordered 2 shrimp skewer meals to go. When I got home I had to cook the shrimp and they were not skewers. We were very dissapointed to say the least. We went there for fried catfish but that is not on their menu. We kind of doubt we will go back there. read more

Had not dined at Red Lobster in probably 30 years. Arrived here about 5:15 on a Wednesday and they said there would be a 20-minute wait. Seemed like they were understaffed but up to 3 people were at the front? Did not seem to be a leader to direct the crew. Finally we're seated and server came and took our order. They had a shrimp special that you could choose three types of shrimp and a couple sides and we ordered. Server came back and let us know that the kitchen just informed her they were out of 3 of the 4 types we chose. So we decided to just have soup and salad and call it a day as we had an engagement we had to get to and we were getting pressed for time. Soup was fine and biscuits were delicious. Salad finally came as we were almost ready to ask them to skip and it was fine if maybe a bit overdressed. Server was very nice and handled a difficult situation as well as she could. All that being said, we probably will not visit again. Way too many other wonderful places to dine at very comparable prices. read more

Server seemed annoyed to be serving bus when we went while back. Lobster was so bad on my lobster pizza the basil was old and wilted. Overall not stay we expect. If only Joe's crab shack was closer read more

Made a reservation online. They didn't honor it. Told me it would be an additional 25 minute wait. We waited 45 & left. they took several parties of 4 but couldn't fit our party of 5 anywhere except at 1 table that just wasn't leaving. I doubt I attempt to go back. read more

We were guests last evening with 18 of our relatives, so 20 of us total. Yes we had made reservations and had baby, children, teenagers, adults & seniors. The servers were gracious and helpful providing EXCELLENT serviceThe attention to detail was so appreciated. The meals were hot, and delicious. The restrooms are clean and the overall atmosphere is so nautical. Good job read more

So disgusted- I went to take my first bite of pasta and got the most disgusting surprise- a very long dark hair intermixed with my $83 meal!! Been on hold for 10 minutes - unless they are fielding complaints there is no excuse for this. 2/1/20. As requested by Alan C I did fill out this form. Waiting in a response read more

Worst service ever. Walked out after waiting 30 minutes for my salad husband got his she forgot told us she was over whelmed. To busy and complaining about joy going home early. Noticed people sitting with food no silverware read more

Wow, a big N-O on this one! First off, we went there for my Mom's birthday party (her choice,) otherwise I wouldnt have picked it. I'm not a huge fan of chain restaurants. They dont take reservations which makes it a little difficult to get a table on Friday and Saturday nights. Luckily we got there a tad early so we only had to wait about 15 minutes. Parking was CRAZY though!! We had to drive through the parking lots several times to finally find a parking place. The biscuits are good, cant deny those but the salad w/ the meal was tasteless and didnt have near enough dressing. The crab legs were obviously frozen and not even close to fresh. I had the lobster nachos and wow, SUCH a disappointment. The cheese sauce was FAR too salty and I couldnt even taste that there was lobster in the dish. Plus, the nachos were soggy and I actually ended up eating it with a fork... sad! I'd seriously rather have a Nachos Bell Grande from Taco Bell! read more

Been about a year since I had been to Red Lobster in Springfield, Mo. Well it will be longer before I go back. Had the Admiral Feast because it was Tuesday and on special. The side of broccoli was actually good and it was that is the only thing I can say on the good side. Well the special was that the fish was so thin I wasn't even sure that there was fish inside the batter, which was then over cooked. The shrimp was the same way, more batter than shrimp. The little nuggets of bay scallops were tough and since I don't like clams, I had them sub shrimp for the clams and yes there was an up charge, which our waiter let me know before he placed my order. Now the waiter, he was great, friendly and remember all our names. Just for info, a couple of the other ladies ordered the same thing and they had the same opinion of the quality. read more

Ate there last night terrible service had to ask for everything took forever for wait staff to even come over had to ask for biscuits brought our salads had to ask three different people for silverware then had to ask for napkins no drink refills were offered and no refill on the biscuits after asking three different people. One persons food was undercooked and she sent it back took forever for it to come back to her. One person ordered a cocktail had to ask three times for it to come out to her. Won't be back. read more

I ate at this place many times. I always ordered fish dish with muscles. I gotta tell you the food is always fresh and delicious. Yes prices might be higher than anywhere else but it worth it. read more

I'm a fan of their fresh fish menu. It must be the ability to customize your order. I like getting either salmon or tilapia with the mango salsa and veggie medley sides. Even though most may think the food is expensive here; compared to California restaurant prices, it's about the same for the quality of the food. Their menu is diverse enough so that it caters to everyone. The cheese biscuits is a big hit with my bf and his family. It would be great if they had honey on the side with the biscuits. read more

My wife and I went there last night. We swore off of them over a year ago due to bad service and worse food. Talk about a turn around! Not only was the food fantastic, but the service was beyond amazing. This place is definitely back in the rotation! read more

Today I ordered the lobster/shrimp pizza for $10.99 as a takeout. A recorded message answered my call referring to an earlier order for the same item. It sounded the same so I answered yes. Imagine my surprise when another automated voice told me that the price was $20+. I thought they were charging me for a larger pizza so called again and finally talked to a real person. She told me that there was only one size, the small pizza for $10.99. I thought all was sorted out. hen my order was delivered, there were two pizzas for $20+. I explained the situation to the very nice cooperative takeout employee who took my order back into the restaurant. He returned with the two pizzas with the charge for only one which was a welcome outcome for me. However, all of this frustration would have been avoided if I in the first place I could have given my order to a person and not to a machine. By the way, the pizza was delicious, and now I have three more pizza meals in my freezer. read more

We visited this restaurant this evening and had excellent service. To start out we only had to wait about 5 minutes to be seated, then our waitress Dakota was very speedy with our drinks and taking our orders. She was extremely polite and very knowledgeable about the menu. My father in law was asking about sides and what comes on each salad and she knew without a second thought. I ordered the Lobster pizza which was fantastic! Very reasonably priced at 9.99 and delicious. It is on the menu as an appetizer but large enough for a meal. I ate about half and will be taking the rest home. We finished and Dakota boxed up our meals for us and refilled our drinks! The only negative thing I experienced was the overwhelming seafood smell in the lobby. It was a little too overbearing for me. It cleared once we reached our table though! read more

I really do not remember the last time we went to Red Lobster. We decided we'd go there for my birthday lunch. We got there as the doors opened and were seated quickly. Our server (Keshaw) was great. She was attentive to our needs and kept us informed about the cheese biscuits being delayed because of a faulty oven. As one of his sides my husband ordered a side salad. That was pretty pitiful. The lettuce leaves we could see were wilted and already past good eating. We removed over 1/2 the lettuce leaves. Our entrees were very good. I ordered the Rock Lobster tail with shrimp scampi. They were both delicious. The baked potato was cooked perfectly and tasted good. For my second side I ordered coleslaw. Frankly, I didn't like it--way too much vinegar! My husband ordered the Admiral's feast. Clams, fish, and shrimp were really good. The scallops not so much--too watery with no real flavor. Back to the biscuits. Normally the biscuits are a favorite part of going to Red Lobster. Not today, however. I'll chalk it up to the bad oven because I sure hate to think Red Lobster's biscuits ain't what they used to be. read more

On my family's visit a few days ago the staff was friendly but the food was all pure crap except for the spicy shrimp appetizer. My wife's food was bland and my 25$ lobster bake with mussels, lobster, and scallops were so sandy it made the whole dish indelible. When I told the waitress about the sand she acted like all scallops had sand(come on)........she took it off the bill, but that's the last time ill go to red lobster... Way overpriced sub par food.. read more

Your standard experience when visiting a Red Lobster. Sea food as fresh as you can get living in the midwest. This location is a tad outdated and could use a reno. Other than that you'll get decent service and decent food. I'd recommend Red Lobster if you were craving seafood over anything else. read more

Pretty standard Red Lobster the food and drinks are good. Customer service is pretty standard as well. I can say that the restaurant is very clean and everyone is polite. My son tried the shrimp tacos and I told him it may be hit or miss but he really enjoyed them. It was a good time as always. It's only one in town so we will be back! read more

See all

The ceasar salad was fresh and delicious. I ordered the Ultimate Feast and all the seafood were perfectly cooked. The server was nice and friendly. The price was reasonable considering we're in the middle of the country. read more

Red Lobster - Seafood Near Me - Springfield, Missouri

I felt I was paying more for the brand and atmosphere than the food. So I would consider this a place I would go on a special occasion and not a place I would go just eat out. Especially if you are on a budget, because it's very expensive!! The food was good, but I've ordered the exact same seafood dish at several other places cheaper and it was just as good. If you get there in time for the lunch menu or pick from the cheapest things on the menu you might find an entree for around $10, but a lot of their stuff is $16-40. The service was good, but you get good service at a lot of other places too. So what I feel you are really paying for is a classier atmosphere. It's higher end inside, dimly lit for a more romantic evening. More nicely furnished than a lot of places. The restaurant is sectioned off into rooms so even if they are busy you won't feel as crowded. read more

We were tempted by the yummy commercial advertising the all you can eat shrimp specials.... twice !!! Each time, never fails, the shrimp is hard, overcooked, the sauces are not flavorful, you can tell that they use a very low budget, cheap, almost flavorless shrimp. We won't be tempted again... We're done. read more

Just seems so over priced - don't get me wrong he food is good, but for a chain restaurant they sometimes feel like a money grab. I tried the shrimp pasta and again flavor was good, but gosh darn not $15 good. The redeeming quality are those oh so good biscuits. read more

We went to Red Lobster because we had heard about the Crabfest and it was my moms birthday. We sat down, waited a while for the waitress to come by and ordered our drinks. She didn't ask about appetizers and then never came back. After about 20 minutes of watching her walk around us a few times and listening to her complain about a table stiffing her on a big tab we decided to leave. Always have horrible service and will never go back. The restaurant was not busy and I'm a server myself so I usually give the server a break but this was ridiculous read more

Stay away unless you want to over pay for crappy food and get sick off it later. Especially stay away from the endless shrimp. BLEH. Waste of money. Save your cash and go get hibachi it's more worth it. read more

The service was horrible. We had to ask for our biscuits. When the food arrived it did not come with the sides we ordered. After telling the server that we did not get our sides, she stared at the table. Then cam back with SOME of our sides and explained that our other sides would be out later. read more

When my wife has a craving for seafood, this is our go to place. Yes prices are a little higher than other restaurants in town, but you have to admit our seafood options are limited in the area. Tanner was our server and did an excellent job. Tanner is going places (kitchen, bar, serving area, pos terminal) haha. What impresses me about a server is when you ask for something, they don't forget what you asked for. Our food was good and hot and the restaurant was warm on a cold evening, unlike Jim's. Stop in and see Tanner and watch him go places. read more

I get it. COVID makes dining experiences different. But I felt like an afterthought. The portions were tiny. My steak was undercooked and the waitress couldn't seem to run away from our table fast enough. If I'm going to drop $20+ on just one meal, this should be better. read more

This was a let down. Boyfriend and I had never been here and we've lived here our whole lives. The food was not good. Point blank. It was expensive by far, which would've been okay if the food was good. The lobster bisque was so rich and thick. It would've been better as a dip. Our waitress also gave us some dirty looks, as we discussed the menu. The prices were nuts and we needed time to find something within our budget. We did get lobster and it was not good. The shrimp was good but was a saturated in oil and butter. We both felt greasy and nasty leaving this place. We also felt unwelcome with the staff. read more