What a lovely experience I had tonight with my husband. Colleen was our server tonight and she was great, full of energy and ready to help. She made our meal come out just right, always asking if everything is good for us and if we need anything. The food here is amazing, its been years nice I've actually sat down in Red Lobster. A bit more pricey then I remember but worth the extra cash for the quality of food and service we get. Thank you for the good time, keep up the good work. read more

Red Lobster - Caesar salad - Seafood Near Me - Plano, Texas

Last time I was here, it was completely dead, complete lack of business. The service was absolutely atrocious having attitudes and waited 25 minutes for a drink. And waited hours for the food while mind you no one was in the place, seen our waiter on her phone just walking around doing absolutely nothing. Refusing to help us. Cold food when it arrived. Didn't even eat the food so they did nothing but wasted our time and made us in a terrible mood. Snow Crab was just a disgrace to all sea creatures and shouldn't have been served on a plate. read more

Attempted to eat here. Waited at the front door for over ten minutes. No one greeted us. So we left. It was Friday around 3pm

I ordered Atlantic salmon and my wife ordered grilled catfish. When I took my first bite, I said, "Too salty!" My wife said mine too. After a couple more bites, she said, "I can't eat this, taste it." It was so salty I could barely swallow it. She hunted down an employee and asked for a manager, who eventually came to the table. When my wife said her food was too salty to eat, the manager asked whether it was flounder. After my wife explained that it was catfish, the manager said that well it's because you ordered it grilled and we never cook it that way. My wife said you offered it grilled, so I don't see why that would be a reason for it to be too salty to eat. The manager sighed and asked whether my wife wanted her to remake it. A new order came out a few minutes later and it was fine. Really resent the implication that it was our fault for ordering it grilled and the manager's rude attitude- no apology or anything. read more

Came here 7/2 for lunch with family and we were treated so kindly by a server (I think his name was Marques- I could be wrong). But he was so kind and patient and served us good food. I would definitely come back :) read more

Always good, not to go really. I love that you don't have to buy the sides individually when you buy an entree. You get your money's worth for sure and the cheddar bay biscuits. Good food! read more

My husband and I always come to this Red Lobster and majority of the time, we get excellent food/service except tonight. We got here kind of late(905pm)and we were aware of what might happen if we come to a restaurant close to the closing time. We got seated right away and our waitress came to the table fairly quick to take our drink/food order(we always order the same things). Well, my meal(salmon New Orleans full order with broccoli and fries)looked different today. I only saw 3 pieces of shrimp. I think maybe, the chef who usually cooks was off tonight and whoever cooked it did a rush job, because it was close to the closing time. I was kind of disappointed with our server as well, because she didn't offer us any biscuits or drinks to go(like I said, it was close to the closing time and we felt rushed). It really wasn't a good dining experience this evening, so next time, we will definitely come during the day or early evening, so we will not feel rushed and get shafted with our meals and will have a good dining experience. read more

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Very disappointed in the quality of food. The biscuits are no longer wonderful. The shrimp was greasy. The clams were tasteless. My last visit. Too bad. read more

Ordered a pick up order via door dash before 7:00 pm. Arrived at the location at 7:35. Walked to the To Go section at the bar. The two bar tenders never acknowledged me. I provided feedback via door dash but sharing here as I even attempted to call the store. I finally had to say "excuse me"after almost 10 min of waiting to get someone's attention. If they can't staff properly why are they offering To Go? UPDATE: Asked to speak to the manager. Waited. Asked again, manager finally comes to the front. Took ZERO ownership and snapped at me that this is the second busiest day of the year for them and to be patient. I snapped back, I just need some communication. Ignoring customers and doing nothing is unacceptable. Especially when we spent $200 on food for birthday/Mother's Day. read more

Red Lobster is a staple growing up. I think it's a rite of passage to eat the cheddar biscuits while you wait for your platter of crab and lobster. I introduced my kiddos to red lobster and an unfortunate situation occurred. We ate and ate and ate and ate until we literally could not eat anymore. The ride home was unpleasant. I won't go into detail, but a fog followed us. The staff were friendly, the place was clean and we were seated almost immediately. Since we ate a lifetime of seafood at this one trip, it might be a while before we come back.... But back we will be. With stretchy pants this time! read more

Still the same filthy, old and disgusting red lobster. I went in to the bar for cocktails because the place next-door was packed. The bar service was extremely slow and the bar itself was gross with grime and filth. Where is filth and discussed all around the area where the servers grab the food and condiments next to thI sat on the end next to a box that had restaurant menus. I saw wait staff come through take, drop 9n the floor and return menus to the box - WITHOUT sanitizing and wiping them down. It has been a while since I've been into red lobster and decided to give it another shot. Never again!! At least not until they remodel and clean up. The picture is the grime and filth of the bar area. read more

Red Lobster - Seafood Near Me - Plano, Texas

The food here is decent. I'm sure you guys all know how Red lobster tastes at this point. My issue at this location is the host/hostess. How are you guys getting trained to seat your customers? For example, they first us to the table all the way furthest in the back, directly next to the restrooms. Given that this was a Tuesday night the restaurant was full of empty seats. I asked the hostess nicely if we could sit a little bit further away from the bathrooms and she proceeds to lead me back across the entire restaurant to sit at the table closest to the front entrance doors. So to summarize, they first led us to the absolute worst seat in the house and then proceeded to lead us to the second worst seat of the house. Thanks for the upgrade guys. Is it your protocol to seat customers in the worst seats first or is that treatment only reserved for "non-white" people? This has happened multiple times in the past, where we get lead straight to the back by the bathrooms. Gig is up read more

Ordered big dinner for my wife's birthday. Absolutely hands down the worst meal I've ever purchased-from anywhere! Steak ordered med/rare came well done. Two lobster tails were like rubberbands- had to use a steak knife to cut! Tasted unfresh and cooked by a grade schooler which really isn't fair to the grade schoolers! During this virus we are extremely tight on money and to piss away over $100 on that crap really pisses me off! read more

Tried the seafood stuffed mushroom - while it tastes good, there wasn't much stuffing

Very average food and also too salty for my liking. I remember when Red Lobster use to be my favorite but they've slowly downgraded over the years. However, their dragon shrimp is absolutely amazing! I think it's a new dish of theirs. It has a little Asian taste to it. I didn't order it, but someone next to me did and I tried it and wished I had ordered that! Service is great though, very friendly! A little expensive though. A dish usually costs $30 and for the quality, I'd say it's not worth more than $20-25. I also use to love their biscuits but they weren't crispy. They were a little soggy but warm. Their mushroom appetizers are AMAZING. Highly recommend getting those! Their mozzarella sticks are too tiny, not much flavor, mostly salty and the cheese is very rubbery. I use to love their mozzarella sticks. They've downgraded on those too unfortunately read more

Red Lobster - Seafood Near Me - Plano, Texas

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Service from Katie was good. I ordered a Fried shrimp dinner, with steamed broccoli on the side. I added a steamed lobster tail to the meal. The good and the bad: The Chedder Bay biscuits were great as usual. The lobster tail was perfectly done. Will do a grilled one next time I eat lobster. The shrimp weren't worth getting. The breading was too thick, and they didn't seem fresh. I know they had to have been frozen. At these prices, they need to be freshly breaded. This is the last time I think I will give them my business. Seemed like the place was filled with older people. You want Great Fish and Shrimp? Go to Fish Shack or The Super Shack! It's fresh, and you WILL taste the difference. read more

My son wanted surf and turf for his birthday. He never has had lobster before so I really didn't want to pay $80 on a lobster meal. So, Red Lobster here we come. The one thing I was hoping for was Red Lobster's consistency. We came in on a Thursday at 11:15 on a rainy afternoon. I was surprised by how many other patrons were there. We had a fabulous waitress, Laci! The service was very prompt, it would be a great place to go if you were in a hurry and had a limited lunch hour. Of course the high light of any Red Lobster meal is the cheddar Bay biscuits. They were cooked to perfection. My son of course had the 12oz New York Strip cooked well done ( I know that a steak faux pax, we will give him grace since he's 13) and a lobster tail. I had to snag a bite to make sure it was ok...lol. The steak was actually really flavorful for being well done. There was also a yummy lobster sauce on top. The lobster was perfectly cooked, not overdone and it was topped with a lobster stuffing of crab and shrimp (Devine)! I had the lettuce wrapped shrimp. It was Waaaay too sweet. If I ordered it again I would get the sauce on the side. My other son had the garlic grilled shrimp. It was two skewers of grilled shrimp on a bed of wild rice. This kid never finishes his plate, but he ate every morsel served to him. How is it two out of the three meals we ordered were awesome and not one of them was mine read more

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I have eaten at several Red Lobsters, from Connecticut to Texas. Now, my favorite location is actually in New York. I have been to this location a few times, but I don't plan to visit again anytime soon. My server, Tressie, deserves 5 stars. She was so friendly, professional, and attentive. I appreciated her excellent customer service. The food was delicious. My mom and I shared the lobster artichoke dip, and we scraped that dish clean with the chips. I ate the fish (grilled tilapia) tacos, and my mom had the shrimp tacos. Very delicious and filling, but we couldn't finish them. They were even better the 2nd day as leftovers. The coleslaw wasn't bad either. I'm not a fan of wild rice, so that wasn't too appetizing to me. Now, one of the problems I had was the odor when we walked in, (smelled like an old basement ). Also, we brought our own water with us, I hate the tap water in TX. We asked for glasses. The glasses didn't look clean. So, we drank from the bottles with straws. I think they need new dishwashers. It would be nice if they updated the interior, or just give the place a thorough cleaning. I'd return for the food and service, but I'm staying away because of the funky environment (and I don't mean James Brown funky either)! read more

Red Lobster - Delicious Shrimp Tacos! - Seafood Near Me - Plano, Texas

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Always been a childhood favorite!! Came here for lunch one day. You have to try their cheddar biscuits. OMG they are so freaking good. Make sure you eat them when they are hot and fresh from the oven. The biscuit melts in your mouth bursting with flavor. I ordered the lunch portion of the blackened tilipia with double broccoli. It was seasoned really well and just enough food to fill me up. Our waitress was really nice and attentive. Love going here with the family. We enjoy it every time. read more

Red Lobster - Blackened tilapia - Seafood Near Me - Plano, Texas

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Two words: CHEDDAR BISCUITS This has always been a favorite of the family's since childhood. They have daily lunch specials and they always serve PIPING HOT CHEDDAR BISCUITS! Their chicken is amazing, and I love their garlic shrimp, I'm sure it being drowned in garlic butter has something to do with it. We always get friendly service here, and the food comes out pretty quick. Coconut shrimp is good, but basically, anything you get here will be good. read more

My wife came here for the first time and it was her birthday. The service couldn't have been better. We were greeted with smiles. Our waiter Jeremy was amazing! He made our evening memorable. We had such a great time. We will be back and we can highly recommend this establishment. read more

i have not been to a Red Lobster in years. I just don't think of this place when I want seafood. I guess because these days most places serve fish. So anyway, we wanted to go somewhere different than our norm. It was my younger daughters very first time for Red Lobster. She fell in love with the cheesy biscuits! There were fresh and awesome! I am somewhat disappointed by the menu. There are very little fish dishes. I prefer fish to shellfish so there was only about 3 options. The tilapia with crab on it was okay. The cesaer salad was aweful! Too much dressing and it was kinda mayo on letuuce, yuck! The sides were great, baked potato and broccoli. I must say out server, Meredith, was great! It'll probably be another decade before my next visit. read more

My husband and I visited this location in hopes of sampling some of the Lobster Fest promotional items. We arrived at about 4pm and the restaurant was noticeably slow (only about 3 tables occupied). The host who'd sat us took our drink order and though there was a short wait for our server, she went above and beyond for the time that she was with us. Paula somehow transformed a dim Red Lobster into an experience that felt like you were being lovingly fussed over at grandma's house. She was a gem. The portion of the appetizers we chose turned out to be quite generous so we didn't end up ordering a whole lot. My husband praised the freshness of the ingredients and garnish used for the lobster flatbread while I preferred the savoriness of the lobster dip. I will say that both dishes left more to be desired in terms of seasoning but they were well prepared and piping hot, with the dip being the more bland of the two. A touch of salt would to a long way. Overall a pleasant late lunch thanks to Paula. She hustled to ensure that our hungry toddler's entree would come out first and that our drinks never got below half full for the entirety of service. We will likely return! read more

A nice surprise when a place turns out better than you expect. My wife and I are not fond of chain food operations so we have not eaten here since we moved to the area four years ago. We happened to be on that side of the 75 and were looking for a place we had not tried yet. So, we gave it a shot for lunch. That turned out to be a good call The place was very clean, we were seated right away and our server was great. They lunch special are priced at $7.99 and are a solid good choice. We enjoyed a well prepared and well served lunch for a bill that was less than many other places we frequent. We will be back! read more

My wife had the coconut shrimp. It was dry like it had been sitting a long time. The baked potatoes were not fresh. I had Walt's Fried Shrimp. I was extremely greasy like it had been cooked in oil that was old or not the correct temperature. The waiter was not very helpful. It was not a good night and definitely not worth the $50. read more

Went there the other day for dinner starving we got our table it took 30 minutes of some one finally coming over to take our drink orders (we should of walked out then) It wasn't even our waitress it was the manager ok fine but I dont understand what takes so long ? They was not busy at all I've been to red lobster during very busy hours and still got good and fast service It took for ever for our drinks to come out I got another waiter and I asked him he said he will just get us drinks and our so called "waitress" comes out of no where and says they're drinks are on the way Before you know it we have a new waitress with out even knowing you could really say we never had a waitress the manager was mostly serving us I she was very slow my kids never got their refills we asked twice I had to poor some of my soda into my kids cups cause they was getting thirsty My husband can't eat lettuce we specifically said no lettuce manager put our order in the kitchen ended up putting lettuce in my husbands sandwich he couldn't eat got upset and left Manager felt bad so she took the sandwich off only $8 Great that's so sweet NOT Bad service is worst than having bad food I rather have bad food than bad service I will never go back to this location ever again read more

I wanted to try something old school for a change so I stopped by Red Lobster. After years it is still the same. Ok service, ok food, and high prices. I wanted to try something different and got the Lobster Tacos. For what it was, it was good but I have had better at the local taco joint. I really hoped they would have improved but its the same ole thing. read more

Red Lobster - Lobster Tacos - Seafood Near Me - Plano, Texas

Every once in a while I will have a hankering for the classic cheddar garlic biscuits that Red Lobster serves up. Red Lobster is the good old standby joint! You will always find fresh, quality seafood here no doubt. Especially in a town/region that does NOT have good seafood, like AT ALL. I'm sorry Dallas, but seafood is not your forte. Stick to the tex mex or your bbq. So anyways, I do like me some Red Lobster. I always get the grilled shrimp here, and their salads are always great. Me and mama can put away some food here for real. The service is always good and I like the location. read more

The waiting time is unbelievable the restaurant was empty and all the tables with the dirty dishes everywhere. No Manager at this store today??? read more

Red Lobster - Seafood Near Me - Plano, Texas

TX Crab boil was pricey and didn't live up to the hype. Covered in spice but also greasy shrimp. Walts shrimp plate had greasy shrimp too! The fish and chips plate had a small piece of fish...and it was fishy! Waitress was great but lacked support as she had tables all over the place without help. Cost WAY too much for crappy food! read more

I have always eaten in at this location and most of the time service is ok. This time I ordered a $3.99 salad to go See pic below. Got back to the office and saw this sad & pitiful salad! Also, they didn't even bother to give me silverware. read more

Red Lobster - SAD $3.99 salad! - Seafood Near Me - Plano, Texas

It was almost 3 when I arrived, not too busy either. There appeared to be plenty of servers. I'm trying not to think I was being ignored as a single diner because so many times that I've been here, it has never been a problem. However, after taking my drink order (UNsweet tea), the waiter kept coming back after waiting on other tables saying he would be back right away with my tea. Well, that didn't happen. So when he finally took my order, I got sweet tea with my salad and biscuits. Took a while but I asked again for UNsweet tea. Finally got it too and downed half the glass as I was really thirsty by then. Nope still not over yet. The sea scallops and grilled flounder finally came out and I asked for tartare sauce. The scallops and rice were flavored wonderfully. Even the baked potato was really good. But that grilled flounder looked like it had been boiled but not long enough and was really bland. I've never seen a grilled anything look like it never hit the grill. And really bland. Bland. I nibbled at it and kept asking for tartare sauce. I finally gave up and left it. Taking it home and grilling it again wouldn't have worked because I could never get any tartare sauce! It was interesting to watch the waiter interact with tables with more than 1 person. The table next to me came in after me and was ready to leave before me meanwhile, instead of twiddling my thumbs, I read the London Daily Mail to keep calm. Murder, mayhem and scandal - true. If it weren't for their Lobster pizza, I'd say this was the last time I go to this Red Lobster. It only takes 1 bad experience to wipe out all those times the waiters and food were great. It makes me glad that I tend to overtip when I am by myself especially when they usually do such a good job. I didn't do that this time. read more

This is a great location because they have good service and are very consistent with their food. They also remodeled a few years back and it looks very nice both inside and out. They have seasonal specials and I enjoy their food a lot (especially their new lobster flatbread, yum!) but we all know we're all just going for the cheddar biscuits. And hey! This location has those. read more

This restaurant was amazing. Fist of all our server Chase was amazing. He was bartending, serving and food running and he did amazing. I has a margarita that was amazing and then we order the lobster artichoke dip, WOW, this was delicious. We also order the 4 course dinner menu and the seafare feast. The food came out on time and hot. My wife and I were really impress with the flavor of the food. We would definitely recommend this place for a nice dinner. Chase thank you you were great. read more

Red Lobster - Seafood Near Me - Plano, Texas

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Took a little while for us to be seated and when we were seated, it took at least 15 minutes for us to even be acknowledged by anyone. Finally our server came by and acted as if we just suddenly appeared. No apology, nothing. Got our drink orders - 5 waters with lemon. We also ordered our food because it had been forever. Ten minutes later got our waters. That's 25 minutes to even get our water. Got our salads around 5-10 minutes later. Realized we didn't have utensils and then so couldn't even get anyone's attention for another 5-10 minutes to get some forks. Kinda need those to eat. Another 20 minutes pass and we get our food. Still no apology for anything. Terrible service. Even worse when you don't get an apology for the bad service. Won't be coming here again. read more

Too long to wait. They lied to us and we are still waiting. It has been over 2 hours. Our revenge. Sitting a screaming, hungry 2 year old on their counter and this post! read more

Red Lobster - Is this worth waiting over 2 hours for?? - Seafood Near Me - Plano, Texas

Real good seafood, good cost-value for your money. The service has been awesome every time we've been here so far. Good selection of different kinds of food and always seems to be fresh. The restaurant is pretty popular so be prepare to wait if you go there end of the week. It's worth the wait though! read more

Service here is great. Cheese biscuits are definitely a favorite for everyone. They are definitely not stingy on it so if you want more...just ask! Their surf & turf plate was somewhat of a disappointment when it came to the steak. We said medium rare, but it turned out medium well---tough and chewy. Lobster was good. The Maine Lobster was definitely good too. Pasta dishes are creamy and delish. It's one of those restaurants you can only eat at every now and then since it is pretty filling....and bad bad bad for your diet! :-) read more

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The cheddar biscuits where amazing. It took awhile for my waiter to get my stuff out cause I noticed other people getting there food faster , I think mine just had a lot going on. I ordered the Admirals Feast and it was okay I feel it could've been way better. read more

Red Lobster - Admirals Feast - Seafood Near Me - Plano, Texas

Food was served hot and per order. Service was AWESOME. Mily was our server. She chatted a bit and made sure our tea glasses stayed full. She is the best server I have ever at this location. read more