I was seated in a booth right away and the Greeter was very friendly. Maxwell came to the table promptly and I placed my order. The Drinks arrived quickly I chose the 3-for-1 meal: The loaded baked potato soup and the Big Smash Burger. The soup was excellent and the burger was just as good. I like my burgers well done and this one was cooked perfectly.Fries came with the meal as well. I paid at the table using their internet device, and everything went smoothly. The burger was huge-I could not finish it or the fries. [[HIGHLIGHT]]Overall, I gave the experience a 4 out of 5, because of the ambience. It was a little noisy, but still enjoyable.[[ENDHIGHLIGHT]] I'll definitly be back.!! read more

This location is the best! We've gone to this specific location since 2020 and primarily because of the service and how welcoming they are to us and our child. The service is top notch compared to other chains and locations. I never feel like a bother, my drink is always refilled and our food comes out timely. Even the people who go to this location are friendly, one time a couple paid for our meal and another time a couple complimented our parenting! Just feels like a community to enjoy each other's company. As I've reviewed before Burgers and fajitas are always good and reasonably priced! It would be cool if this place had a patio :) read more

Our waitress, Juliana was such a sweetheart even though it was insanely busy during lunch. This is a pretty good place to go if you just need a quick meal. Plus i have a great weakness for their Chipotle Crispers Tenders. The only downside was their corn since it was canned. But to be fair, that's expected for cheap prices. read more

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Ribs were kinda skimpy on meat this time, but the flavors were there. Ordered to go. We got extra chips which I was excited about because I've been craving chips and salsa. My daughter had a burger and she enjoyed it. Service was fast and friendly as always. [[HIGHLIGHT]]Ordered take out today, but for the most part, this location is usually clean inside.[[ENDHIGHLIGHT]] read more

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Austin was the best! He was attentive but not pushy. He made sure everything was right. He even made me laugh. Best bartender ever! Great food. Great service read more

This is my go to spot when I need a quick snack and a refreshing beverage. Stop her at the Plano location after visiting the mall. [[HIGHLIGHT]]The restaurant was clean, service was friendly and staff were pleasant.[[ENDHIGHLIGHT]] I recommend this Chillis if your in the area read more

Worst Salad I have EVER had! Looked like someone's leftovers. Horrible! I couldn't eat it. After paying $18. I will never eat there again and I've been eating there 40 years. Terrible quality!! Denise Hall read more

I think this is my third visit to this "newer" location. I drive about 20 mins to get here but it's worth it. The space is inviting,people are nice,and the food is excellent. I'll keep coming until it's,Not I tried the new Smash burger. True to it's name smashed and cooked on the grill yielding imperfect patty,caramelized edges and flavor to savor. As always,the South West Egg Rolls are a tasty chain restaurant fusion item that works. Go! read more

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Chilis is such an easy location for great food and a great time Great Happy hour prices for beer! 5$ Sunday beer on selected beers only. Burgers here are super delicious Steak here is really good too!! Service is always outstanding bar and regular seating area. read more

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The service was great wish I could say the same for the food. I had the Cajun shrimp pasta and the shrimp were over cooked, it was over seasoned , and the sauce had a rancid taste. I didn't finish I just paid and left. Will be staying away from this location and find another one by me next time read more

Chili's - Cajun Pasta shrimp - American Near Me - Plano, Texas

We came here for the triple dipper. Personally I only like the chicken crispers and the mozzarella sticks - everything else is kind of mid. For some reason this location's sauce tastes funnier and more artificial than the previous location we went to. But I think what I really like about this place is how stretchy the mozzarella stick is. It is very yummy. The chicken crispers were also nice - but they were a bit soggier after the sauce implementation. [[HIGHLIGHT]]The service was good and the place overall is very nice - and it looks really new too.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Also there are chargers next to each table for usb, usb-c, and a regular plug. lowkey a great place to lock in[[ENDHIGHLIGHT]] The sodas were a miss. The Nashville hot sauce is way too salty and has no spice, the honey chipotle is good but honestly I would order everything without sauce, and then add sauce later. Full Video On Foodie TikTok - @m0nsterati read more

Everything was five star. Best Chili's I've ever been to. Food was great! Service was superb! read more

Went back for white queso last weekend and not available. Got my beer and paid the beer and left. I won't be back. Please bring back the white queso!! I'd rather go to blue goose now. If not I'll never eat at Chili's!! read more

1/29: Went for lunch at 1350. Sat at the bar and was ignored. Left at 1400. Won't be back.

The greeting was great, the service was amazing and the food was great. Overall, this was a 5 star visit after a long day. We were hungry, it was getting late and did not want to cook. Chili's did not disappoint. read more

Great service and food was great. Looks like the images on the menu. Waiter was very attentive and helpful.

Ordered food for my mother and i tonight. Her mini burgers and fries were fine, i ordered the spicy chicken sandwich and fries and was disappointed. Fries tasted great, but chicken sandwich tasted like i was biting into tendons every bite. After 3 bites I ate the fries and threw out the sandwich. Very disappointed in this dinner tonight. read more

The staff was pleasant but the food wasn't all that great as expected for Chili's. [[HIGHLIGHT]]The restaurant was clean.[[ENDHIGHLIGHT]] I would rate this as an above average Chili's due to the courteous employees. read more

Recently dined here for the first time, not great and left feeling gross. The chips and salsa are always great, no complaints there! The queso was fine, nothing special but good. Unfortunately the pick 3 appetizer was horrible, everything was extremely salty. It was the kind of salty that stayed on your tongue for hours after the meal. I was so excited to try this appetizer dish with the honey chipotle fingers and sliders but it made me feel sick instead. read more

Chili's - American Near Me - Plano, Texas

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11-13-2022 stopped in for a late lunch, after a full Sunday of shopping. Party of 2 and we were seated immediately. The server was initially attentive but when we weren't ready to order she disappeared and was gone for too long. When we finally ordered we both did the appetizer, entree and drink deal. Drinks came out quick but then nothing for about 20 minutes and no sight of the server once during that time. A different server brought out the entrees, but we never received our appetizers. We brought this to his attention and he immediately went to check on them. Brought out the Cesar salad and my daughters trip dip. No explanation for what happened. So we had everything on the table all at once. The food order was accurate , hot and tasted good, however being served all at once was just an epic fail and annoying. Drinks were slow to refill. The chicken sandwich was crispy and not greasy, but it had a bit too much honey mustard, would recommend sauce on the side to control portion. The fries were crispy and delicious. The chicken bacon ranch quesadillas tasted good but were nothing special, however they were plentiful coming with 8 pieces. The dip trio was new for us, we chose the skillet queso, queso Blanco and salsa. The queso blanco was my favorite and a good dip for the fries and the quesadillas. The sizes for each of the dips were perfect for two and is listed as bottomless chips. The bill/check out is on the table top kiosk but no one tells you that, the server never came back. There is an option to type in your phone # to earn points or use rewards. read more

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My family and I eat at this location often. My three year old twin boys live the chips and salsa and my husband and I love it for the decent food and attentive service. [[HIGHLIGHT]]The place is open. Has clean restrooms.[[ENDHIGHLIGHT]] And the servers seem to always take care of my family well. read more

Went to Chili's in Plano for the first time in about 15 years. Brinkers you still need to improved. A $40 lunch that was at best mediocre and he still had that stupid check out machine on your table so your server really never needs to stop by and see if you need anything else. Our server forgot to bring part of our meal. I believe this is your flagship store in the DFW area where your corporate headquarters are in Dallas. What a sad evolution is gone through from their original store where they had ropes out the front door for people waiting to get in to mediocre chain store that doesn't even care if people get their entire mail that they have ordered. Most people reading this won't remember when chilies was a single restaurant. That was absolutely fabulous, but believe me today's version is not even a shadow of the original. Good luck with the soup and salad combo that my husband got and getting any additional soup or salad let alone the chips and salsa that come with the meal.! It's pitiful! If you want anything, this comparable to the original Chili's then go to Kenny's Burger joint because you're not gonna find it here. read more

Chili's has always been one of my favorite restaurants, but I hadn't been back since the pandemic. I usually frequent the location in The Colony but I was meeting a good friend for dinner so we headed to this location. It's only been open for about 4 months and it looks so nice inside! It's a bit smaller than The Colony but it is so quaint and has plenty of seating, especially at the bar. I ordered off the guiltless grill and got the 6oz sirloin with avocado and asparagus and it was amazing! At less than 400 calories you really can't beat it. Our server was great! She checked on us often, but not too much, even touching base one last time before she left for the night. The GM spent a little time at the end of the evening talking to us and we were sure to let him know how positive our experience was. If you're in the area definitely check out this location. read more

Chili's - 6 oz Classic Sirloin w/Grilled Avocado - American Near Me - Plano, Texas

I asked for my ribeye to be medium well done. When it came out it looked cooked properly but after I started eating it , I soon realized that a major part of it wasn't cooked properly. I asked the waiter if they could cook it more, he said the chef wouldn't . It was my daughter taking me out for a delayed Father's Day dinner. So basically I needed to leave about 50 percent of my meal uneaten. read more

Chili's - The uncooked meat that was suppose to be medium well - American Near Me - Plano, Texas

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They gave my daughter and I food poisoning!!! We woke up in the middle of the night throwing up I will never eat at this location again or chili's again!!!!! read more

This review is just for the salad. Why oh, why does a restaurant serve a "ceasar salad" with spring mix instead of Romain and on top of that, or not, serve the dressing on the side? The salad bowls are way too small to properly dress the greens. The spring mix was fresh, just not a ceasar salad IMHO. read more

I was a regular guest at chili forever until I felt the prices went up and the quality went down. So I stopped going for at 5 years. They built a new chilis and we decide to try it. They had a special -3 for me for $10. It is a great deal for the price. We have gone once a week for the past 5 weeks. It is like old times. Chips with ranch, old timer or chicken sandwich, drinks and dessert. The wait staff are trained, friendly and helpful. The food is fresh and tasty. I love the simple way to pay online. Hats off to knowing what your customers want. read more

WTF?! Does anyone work here? Never tried so hard to actually spend money. I guess it is no surprise Brinker went bankrupt or had hard times...whatever. Actually had to leave after 12 minutes of ZERO services read more

Excellent service and the chicken crisps were great. Crispy fries. I substituted asparagus for the mac-n-cheese. Will come back. 1:30 pm on Thursday. read more

I was pleasantly surprised how well this restaurant was run. @ Park and Preston. Staff were hustling and the food was hot. Really enjoyed my dinner. read more

Manager wasn't even cool enough to give me a small birthday lava cake unless I had a 16-digit email confirmation despite having signing over my information on the spot. Miss when companies were about people and not numbers read more

I had the old timer with cheese it's the best cheeseburger I've had in months plus they have my favorite non-alcoholic drink Heineken double zero. Also lots of TVs for watching the game. read more

We literally picked this location of all 3 around where we live and drove 20 minutes. DISAPPOINTED. Only good thing was one of the hostesses. The one with darker hair. The other blonde tall girl who sat us down looked miserable. Then our waiter took our order. He brought us our drinks and left to the bar area. Looks like he was helping and busier and attentive there. My husband had to get up after 5 minutes to get napkins and straws from bar area. Then waiter in a hurry brought me my salad and left. He dis not ask if we needed anything. He returned to bar area. Again I got up and went to bar area to ask for silverware. I obviously could not eat with my hands. After he brought food and asked if we needed anything, he never returned. I literally had to drink my lemonade so slow because I knew I was not getting a refill. Waiter finally came around when we were trying to pay. He did ask if we wanted lemonade to go, but by then my husband and I just wanted to leave and not return. If we are paying and tipping we should at least get a smile. We all got things going on. read more

"Everyone just having fun trying to get paid" this is what the slow serving bar tender had to say. Complained about the slow service and asked for the Manager who must have been on break because he/she never came over. Food severed but had to fetch my own ketchup bottle from a nearby table after eating half way thru my meal. My first assumption was they we understaffed but then observed the staff standing around, "Everyone just having fun trying to get paid"! Should have gone anywhere else. read more

Chili's - Old Timer with cheese - American Near Me - Plano, Texas

National chain restaurants are generally nothing special or all too remarkable, but this restaurant is an exception! This location is just over a year old, so the restaurant is a very bright and open and much nicer than the older locations you tend to find. The service here has been consistently friendly as well, it was a little bumpy at first, but they have long since corrected those issues. The food here has been pretty consistently good at this location, everything is perfectly seasoned and the quality almost never varies. The pay at the table system is also a great addition and I like the piece of mind when the card reader is at your table so you don't have to worry about someone adjusting your tips/total or potentially stealing your card info. One issue though that may be a problem to some is that occasionally they will only seat you in the bar area, while this may be easier for them to only have to clean one area, it may not be ideal for everyone if they don't want to sit at the bar. Ir you want a good chain restaurant dinner, this is a good spot read more

Great food excellent fast service like it a lot has high quality food and fast service

As a patron of the original location on Greenville, I feel I am qualified to discuss Chili's. WHY DO I CONTINUE TO SUBJECT MYSELF TO THIS TERRIBLE RESTAURANT. The service is abysmal. Had to go up to the bar and pick up my beer that had been sitting there for 5-6 minutes while my waitress chatted up some person waiting for a to-go order. Also, had to get water pitcher myself to refill water. Did I mention the bill was incorrect, and managment better hope that salt doesn't become scarce as their recipes are so over salted they are almost inedible. Tables not bussed, employees laxing around while everyone waits for service...this place needs to go away. read more

The restaurant was pretty understaffed, we had to sit at the bar to avoid a 40 minute wait. The bartender was pretty slow with getting our food out, and when it did come out the pasta dish I ordered was luke warm. He also was saying to his coworker that he just got over COVID and was working behind the bar with no mask. Had we have known that, we would have skipped this restaurant all together. read more

boy this shit is 10/10 gahh dang, i'm adding more words in order to reach the review minimum requirement. my food was brought out to me in 0.18017305 seconds as well. read more

I went there yesterday with my brother in law about 5:00 o'clock to have dinner and a drink. I had quite few takeouts before and the food was wonderful as ordered and the service picking it up was excellent. This is the first time I have been there to dine in the restaurant itself. I ordered an oldtimer hamburger with extra lettuce and tomato. No extra lettuce at all but no tomato on the hamburger at all and no extra. I order no pink was all pink. The weirdest of all though was the waiter did I'd not bother to set any silverware to eat your food with. I had to ask for a knife to cut my hamburger and guess what he brings one knife for me but no silverware for the whole table.I would fire not only the waiter but the manager at the same time. GO SOMEWHERE ELSE DO NOT BOTHER TO EAT THERE ANY PLACE IS BETTER THAN THIS. I SHOULD GIVE THIS WAITER A zero tip rather than 18% , they stink. I ordered Mayo and mustard on the side,while the mustard was OK the Mayo was spoiled possibly sitting out the whole day. read more