Arielle (may have not spelled it perfectly) at the MetroCenter location is one of the best servers ever. I was there with my mom, and we were celebrating (subdued style). Arielle was kind, sweet, and patient with us - mom was sure she had seen a commercial, but we couldn't match the menu to what she thought she saw; Arielle was helpful to recap the Lobster Fest options. She also was helpful and timely with the assist in helping mom pay at the table terminal. (I have to be careful, not to make mom think I'm trying to pay!) I recommend her if she's working - we will definitely consider a return trip for another night-out ... read more

Our waiter, Anthony B, was wonderful! My youngest daughter had the chicken tenders (not pictured), and she loved them. My oldest daughter had the salmon topped with shrimp. She liked it. My husband had the salmon pasta and enjoyed his as well. I had the lobster pasta with was very bland and watery. The lobster had absolutely no flavor and seemed to be canned lobster. So needless to say, IF we return, I will not order that again. read more

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My wife and I have gone to Red Lobster for years on birthdays and anniversaries. When we first started the Endliss Shrimp was 14.99 I think then it went up to 16.99 and stayed there for awhile. Then in one year approximately it jumped to 21.99or 22.99 , NOW $27. IN ONE YEAR. OUTRAGEOUS!!! RIDICULOUS!!! S o my wife got the endless shrimp since it was her birthday and I got the fish/chips which was like the tail end of a catfish. Fries were greasy, cold. We will not be going back because 1. You have priced your self out, 2. Poor food. Honestly the only good thing for once was the service. EXTREMELY DISAPPOINTED! read more

Red lobster rocks! John, the night manager, was beyond amazing. We had planned a birthday celebration the night before. Somehow, my meal was missing some shrimp. I spoke to the night manager, Malcom. He told me that he would fix the mistake. Since it wasn't convenient for me to go back that day, Malom said he would put it in the notes for me to go on Saturday. John was so accommodating. He even gave me some additional shrimp. He went far beyond what most managers would go. He made my birthday even more special! This Red Lobster is a 10 ++++. read more

Ain't gone lie service was good to be under staffed. Took 11 sec to be attended to 38 min for the meal to come out steaming hot and on time. Keep up the great work. Before 4pm is a perfect time. read more

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Not all Red Lobster chains are alike!! I love this one in particular because of the staff. The manager and servers/bartenders are amazing. The food is always too notch! There are closer Red Lobsters to my home.... but it's worth the drive to sit in Roosevelt's section! This visit we decided to pick 2 appetizers. ( because your visits can collect points) so ours was free. Yay! Then the Thursday special was a seafood feast for $20! I mean you can beat this! I was full from appetizers and bread so I got the salmon Caesar salad. Delightful! Oh and did I mention that Happy Hour is M-F 11-6. Omg the menu is great! $3 $4 $5 Drinks wine food. And it's not just in the bar area... it's the whole place. I know it's a chain... but if you want seafood and you don't want to break the bank.... Red Lobster is a must! Ask for Roosevelt! He treats you like royalty! read more

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Lunch is definitely a lot more affordable than dinner prices. Our waiter Rashawn was fabulous! We came here to celebrate my birthday. The Caesar Salads were fresh and tasty with shaved Parmesan. My son enjoyed his endless shrimp dinner. He didn't care for the Mediterranean grilled shrimp, but he enjoyed six servings of Shrimp Scampi. I had the create 2 combination. They used large scallops. I prefer the small bay scallops they used to have. Moreover, there was an addition charge of $2.79 each serving (2). The garlic mash was alright. They celebrated my birthday with brownie a la mode. read more

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Came here to celebrate our two birthdays and our waitress Courtney was very nice and went above and beyond! Very Happy with the service she provided us. I will definitely come to this Red Lobster again and request her as my waitress! read more

Red Lobster - Shrimp Linguini Alfredo and Parrot Isle Jumbo Coconut Shrimp - Seafood Near Me - Phoenix, Arizona

I've been at this location on several occasions. Most of the times during the beginning of the week. It's been ok however I have noticed very limited staff working. I went in last Tuesday with my wife at 530, and no staff was seen anywhere. After waiting a few minutes we left. No staff seen at the podium, bar or serving. There were a few tables so I'm guessing the staff were in the kitchen. Bottom line I didn't want to experience poor service due to limited staff. I think this is where management needs to step it up and ensure quality guest attention. read more

Amazing food, great price, and our server was the best service I've had in a while. She was friendly, attentive, and helpful with accommodating our needs read more

I was at this restaurant on Monday, August 12, 2024 at night, I left there at 9:30 pm and forgot my Cartier glasses, came back to get them and they told me they were not there, they did not want to show me the cameras, the waitress said they were beautiful glasses and then that she had not seen them, very bad service, I will never go back! read more

Dont get the "shrimp and lobster"tacos . All I fot was a few deep fried pieces of "I dont really know" mostly fried breaded stuff. Who makes seafood tacos with deep fried pieces of " shrimp" or lobster. Should be grilled pieces of shrimp/ lobster. Very gross couldnt even eat them. read more

I hate leaving reviews for chains but c'mon Red Lobster.. You're WAY over priced. Olive garden, Chilis, and Texas Roadhouse have dinner deals between $10-12, and your apps are more than that. You're still the McDonald's of lobster, it's time to price in line with your competition. read more

Always good service and consistently delicious food. We love the cheddar biscuits, mushroom appetizer, and lobster mash! Clean restaurant.

If I could give it a zero I would. Right from the beginning we were not welcomed nor acknowledged by the 2-3 staff that made eye contact with us. We were sat down after waiting 15 minutes and it was not busy at all. Mind you, I understand there is short staff now a days due to covid but it shouldn't be this slow when there are more than enough team members working on the floor including the manager. As soon as the host decided to sit us down, it took the server (can't remember her name) another 15 mins to attend us. At this point we already knew what we wanted to order due to how long we were looking at the menu. Surprisingly the food actually came out at a decent time, but my fiancé had burnt scallops and I had cold Mac and cheese. After our meal we decided that the only GREAT thing on the table was the Caesar salad and my sunset passion colada. Our server did check up on us one time after she dropped off the food, after that we did not see her again. Closer to the end of our meal, we were looking to get refills on our drinks but due to her lack of service we ended up not wanting to because we didn't want to wait another 15 mins! Note this, she was checking up on the surrounding tables, ignoring us. After we were done eating we were sitting there for 20 mins or so waiting for our check. My fiancé was trying to make eye contact with her and he said she was looking right at him while she was rolling up utensils in napkins. We decided we did not want to continue waiting so we got up from our table and talked to the manager near the bar area. The manager was very unprofessional and seemed to not care as we brought up the issue to his attention. He said he was unable to give us our check so he walked to where the server was and mentioned something to her. When the server came up to us she acted as if everything was ok and told us, "you can pay on this tablet" (WE DID NOT HAVE ONE ON OUR TABLE OR ELSE WE WOULD HAVE PAID). The manager did not seem to be doing his titled position, he did not apologize for the inconvenience nor did he want to be apart of the whole situation. That manager disappeared faster than Batman in his smoke bombs . Now that we finished paying we are ready to leave, as we are walking to the main front doors we were expecting to get a valediction but did not receive one. This has been by far one of the worst experiences we have ever gone through after a 6 hour drive back home from our vacation! This was a very traumatizing and unforgettable experience as my fiancé spoke about this the whole way home. We are not the ones to complain but something like this is not acceptable and could not be held in. read more

Ordered 2 hours ahead knowing Valentine day would be busy. Showed up about 5 minutes later than scheduled and text here. After a second text 5 minutes later saying my food was on its way. Fast forward 35 minutes later and they are telling me that my food was given to someone else and they seemed to not believe that I did not get my food. After showing my paid receipt and texts showing I was there the manager finally refunded my money as I was not waiting another 10 minutes and just wanted to go. This is not the first time they have screwed up. We once ordered 2 lobster dinners and one showed up with no lobster. I'm done with them. read more

I typically get coconut shrimp with "the buyout" because it sounds like a drug deal gone right. The food and service is great! My only observation is that if a restaurant offers lobster bisque there should be lobster topping available to that bisque. read more

The goodyear location has very good customer service from all the young people working there, so got 3 stars. But as in the past, food is nothing to praise about. Be aware, if not been there recently like us, the double shrimp choices, except for the linguine, it's really an appetizer size entree. read more

Took the family to Red Lobster everyone wanted seafood got lucky and got seated right away. It is Lobsterfest right now so there are a lot seasonal choices. My wide and I both ordered Bar Harbor Bake's served over linguine in a light tomato broth with lobster, scallops, mussels and shrimp delicious but a little undercooked several of the shrimps and mussels we still closed.They are served with choice of salad. My daughter chose Salmon New Orleans topped with shrimp in a creamy creole sauce also good if some of our shellfish had not been undercooked they may have gotten 4 stars. read more

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Had dinner with my wife here tonight. We requested a booth table in the bar so we could watch the tv. Our server from the bar Tyler was great. He made sure drinks were always filled up and we had biscuits refilled before our food came as well. He always made sure we had what we needed. The food came pretty fast and was good. Also, there was no wait, so that was nice on a Saturday. read more

Ricci gave us Amazing customer service. Made our dinning service just what we needed for amour date day thank you Ricci!!!

Wonderful as always! Had the shrimp trio wich was delicious. Also, had a nice dessert, which was like a cherry on top, amazing! I chose cheesecake, my favorite. Easy to join the rewards program on Red Lobster website. read more

Leticia G was one if the best servers we' have ever had, we were so happy you were even open on Christmas day. SHE RWAS SO ATTENTIVE and friendly , I can't say enough about how good of server she wad. YOU need more like her and thanks for being open today read more

Tamera was awesome and super friendly! She was such a great waitress and made our visit enjoyable!

I had a perfect experience at the Metro Center Red Lobster recently. The service was great as was the food. I was able to get the Endless Shrimp promotion that was going on and tried all of the different kinds of shrimp. All fantastic and I left very full. It had been a really long time since I had been to Red Lobster but I will definitely be back sooner. read more

Once again another Great customer service but the food for me was a not good at all seafood was Chyna always overcooked any seafood that I had on my plate was overcooked a size to salmon the salmon wasn't too bad the price wasn't cooked all the way that I had and I had to take the vegetables back because they were not cooked so basically I just only eat the salmon off my plate and then the three drinks that I got were not good as well it was like it was more ice than anything and then they only do 2 ounces of liquor can you get a drink not what I expected from my first time experience last might other then that the severs are nice. read more

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One of my favorite restaurants the food is good, Service is okay I would recommend!!!

Nice place,good food,excellent service...BBQ Salmon is the best...we'll come back for sure

Who doesn't love sea food because I do love so much sea food so go to Red Lobster where you choose what to eat and how it should be cooked.. The Service oh my Gosh it's on the next level, the waiters and waitresses are so polity and they make sure you enjoy the environment.... I went there for the very time but I fell in love with the RED LOBSTER RESTAURANTS... read more

CRABFEST SCORE!!! Went in tonight with my hubby for my birthday dinner. Our server was a sweet young blonde lady. I wish I remembered her name because she was amazing! (I'm so horrible with names..grrrr) Started with a peach tea! So refreshing and tasty. Of course we got those amazing cheddar biscuits. Light crisp on the outside and steamy soft goodness in the center. Those biscuits will beat any diet will power, I don't care who you are! We both got the ultimate feast with a lobster tail, king crab legs, shrimp scampi, and sub the breaded shrimp for coconut shrimp. Everything was cooked to perfection and HUGE portions. I'm at the point now where I hate myself for eating so much but in the moment... it just felt so right! It was my birthday so they brought out a scoop of ice cream that said happy birthday which was tasty. Perfect to share since we were both so full already. Overall everything was great from the food to the service. Not one thing I would of changed. I feel like the prices are very fair medium range for a huge crab/lobster dish. Any other place would of been outrageous for the amount of food we got. Looking forward to coming back! read more

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The bartender was rude when I picked up my food and the staff Jessica the bartender We're rude at the front desk They are rude the food is good read more

The shrimp languini is being served with the tails on. very awkward to eat. Was told they once pulled tails off, but no longer.

I ordered surf and turf, with the filet mignon and Maine lobster tail. However, the lobster tail was tiny. It looked like it would have come from a lobster that was not a legal size, barely a bite. I didn't want to make a complaint, as I was entertaining a friend and didn't want to put a damper on things. Also, I was visiting from out of town for the weekend. Anyway, the entree cost $44, and I feel ripped off. read more

Nice lunch with bosses! This was our Thanksgiving gathering. We had a great time together ! Not very crowded! Great service, fresh hot food, custom service was great! The waitress was extremely attentive to our needs. We had great appetizers Coconut Shrimp everyone favorite! Great lunch specials good conversation and the restaurant was very clean. The manager was extremely nice we didn't have to wait for a table! Hats off to the staff who waited on us! I'm sure we will definitely return to this location! I highly recommend this location to anyone who wants to have good seafood, good lunch specials, good atmosphere, friendly attentive servers and great hospitality! Come to this location. They will take good care of you. read more

DO NOT GO THERE!! I literally just ate there at 7PM tonight since it was their "Crab Fest" and I just threw up all the food b/c I'm pretty sure the lobster or crab fettuccine meat or the crab legs I had were bad. My best fiend took a bite of his same pasta and sent it back. I should've done the same other than he's super picky about how seafood can taste fishy sometimes so I ignored it. I feel a little better after throwing up, but the thought of the food makes my stomach churn. I went there to celebrate with friends and closing on a new place tomorrow at 8AM, but now I'm not sure how I'll feel. Thanks for making my first day in my new house a shitty one Red Lobster!!!!!! Save yourself the trouble and AVOID this place or just order all fried foods.. I will NEVER eat at a red lobster again!!! read more

Ridiculous wait times for DoorDash drivers. Staff is dismissive and not helpful, this restaurant chain is disgusting. STOP EATING HERE.

The food tasted old, not fresh. And it tasted overcooked. Was really disappointed. Haven't had Red Lobster in a while. Probably a good thing. Will have to look elsewhere for fresh seafood. read more

Not too bad for a red lobster The service was good and the food was what you would expect from a red lobster. Our server Justin Is as very attentive and made sure our drinks were always filled and we never ran out of biscuits. I have had bad experiences with Red Lobster but decided to again give them a try and I was surprised on how much I actually liked it. read more

Red Lobster reached out and invited us for a second chance. We decided to visit the Cactus location. The service and the food was excellent! I'm glad we gave them another try. Our food was nice and hot and our waitress was amazing. Thank you!! read more

I have to give a shout out To my local Red lobster. During this last year they have consistently had such good food. I've taken my Grandchildren and they ordered off of the kids menu, the fish, the shrimp and of course macaroni and cheese. Often we have gone on Fridays and I've gotten the Friday fish special which is cod and the new hush puppies are delicious. Our family of six has also done the car side pick up with lobster, crab, shrimp and all the wonderful sides. Today is Friday and they have requested Red Lobster. Thank you RL for keeping your restaurant open and not changing how good your food is. This is our little slice of heaven. We have our favorites it includes our waitress. As soon as we arrive she knows what the littlest Always orders. Root beer, salad and Mac and cheese. ( great option for a young boy) Metro Center is the place to go. read more