Hadn't been to this location in awhile, and never had any issues with food or our server either. Yesterday we went and tried their new Brussels sprouts appetizer because hey how can you mess these up? A little butter and garlic with salt and pepper sauté and ... delicious. But sadly no, our server brought out ours burnt and god bless her she really was sweet but you can look and smell that they weren't fit to eat. But I know she was doing her job. And the fact that we ordered them to add on as one of our sides too ‍. We paid extra for them and didn't even eat them because it was like chewing burned rubber.. just bad. My boys seafood feast, and salmon, lobster, and shrimp looked delicious but my seafarers was microwaved too long and scallops were cold in the middle. And as I stated our server was friendly and helpful with taking a few sprouts off but it's a no for me going back there. read more

Mother's Day treat and it definitely did not disappoint. Our waiter Brian was fantastic with consistently gsve outstanding service and the meal was presented flawlessly. Started out with stuffed mushrooms as an appetizer and they were awesome. Love the stuffing and crab meat and it was awesome with the gooey melted cheese as well. I had the 3 servings of shrimp which was fried shrimp, shrimp scampi and shrimp Alfredo. All of them gave a lot of shrimp which surprised me I guess and tasted awesome. The garlic and butter and a scampi was just enough without it being overly submerged in juices. Fried shrimps were ginormous and came with a wonderful cocktail sauce. Alfredo have the shrimps deveined and tsils taken off and the noodles were made to absolute perfection and I know I've used that word a lot here but it's true and it was a combination Family Feast type Meal which had all my senses going wow. I used to go to Red Lobster a lot when I was a child but I haven't been there in a long time and far as comparing it to Seafood you get on the coast like in Boston or Hartford or San Diego while the quality is obviously going to be better but for Restaurant Seafood it's a definite game-changer and worth a trip over. I just hope you get as lucky as we didn't have a winner that was as incredible as we were fortunate to have. Oh, forgot to mention was cheddar biscuits. They are freaking unbelievable and so yummy and they're so warm it's amazing. read more

Very poor service and customer service. Came with my grandpa and brother for a nice dinner and we came on a Wednesday on a slow day. Our waitress took awhile to get our drink orders and then the drink themselves. My grandpa ordered his second beer and they refused to serve him accusing him of not being "sober enough". When I asked the manager the reason they were refusing to serve my grandpa he said he didn't need to and that they have the right to refuse. We asked for a check and box and they took forever to even bring that. The workers at this location must really hate their job. Very disrespectful and lazy. read more

Food was great service was slow but most thing that was upsetting had to ask for cheddar biscuits 3 times because server was being stingy and still only got 6 biscuits should really stop being like fast food stingy with extra sauce read more

This place is really good but whenever I find something I like they always take it off the menu, I used to get a certain type of broiled fish and they took it off the menu earlier today I was craving bacon rapped sea scallops and come to find out they took it off the menu so depressing read more

I have to say that I am completely disappointed because of my last visit here. When it's Lobster fest I like to go and get the Lobster Lover's Dream(?) plate. I was hesitant to go due to how high the price is now but my mom really wanted to go so I figured wth. I got the Lobster lover's plate and an ice tea. First of all there was very little ice and when our server refilled it none. Trying to get her attention was next to impossible so just drank it anyway. When my food came out it was cold. The rock Lobster tail was just that, hard and dry like a rock. So gross. The shrimp and Lobster linguini looked like it had been sitting out for a long time because the noodles were kind of hard. The Maine Lobster tail was cold but it was good. That and the biscuits were the best part of the whole thing. When I brought the rock Lobster tail to my servers attention she did get me another one. That one was really good. Our server had told us that the manager would be stopping by our table to talk to me. A bit later she tells us that he is running around and that she would tell him that she had taken care of us. I just kind of nodded because I didn't dare say anything more but that really irked me. For a tab of $84 plus tip he should have made himself available! I REALLY doubt that I'll be back. Such a shame as I've been going there for years. Oh I should add I do have video of the Lobster tail but it won't let me post it here. read more

Horrible service. All of their utensils were dirty or looked dirty. Food took at least 45 mins to come in and the place was almost empty. Kids were charged adult prices ($2.89) for their drinks because they did not get a meal . Will Never ever come to this location again. Complete waste of time read more

Worst Red Lobster ever. The place is empty. One person says 20 minutes because they don't have enough servers. Then some dippy kid runs up and says well we have enough servers but not enough to help you. Legitimately saw no less than 15 open tables from the door. Horrible management. Went back a week later today. Did the priority wait list on open table for 7:30. Host said I was now added to the list but it would still be at least 45 minutes. When I asked what the point of the priority wait was , he said there really isn't one, we just add you to the list when you get here. I'll be complaining to open table as well. It's a complete scam what Red Lobster is doing and it's just this location. Did it at one in chandler and we were seated within 5 minutes. I say again. Worst Res Lobster in the country. read more

For someone who hates and refuses to eat seafood, this was always my go to dinner choice for my birthdays growing up. Who doesn't love their biscuits? That's good enough reason for me to come! But I always can find some kind of chicken or steak that I can eat instead of seafood! Their maple glazed chicken used to be my favorite but I don't think it was on the menu the last time I went:( read more

I have not had customer service like this Since before this whole pandemic happened. John, our server put up with our every need and took the time and consideration to really treat us right. The food was great and we even got to pet a lobster after we were done!!!!. Best Red Lobster Ever!!!! read more

The food is- well, you know what you're getting yourself into.....it's the Applebee's of seafood. I'm not personally a big fried food/seafood type of person but it's the end of the holiday season and someone gave us a gift card. (The cocktails are fine though!) But this review is about Breanna!!! She goes by Bree and I loved her. Did everything right. Her personality is just right for that environment- never pushy, always attentive. Made sure she kept the water refilled on her own and suggested some good add ons. I could go on and on all day but you guys get the picture. I hope someone reads this and rewards her for being the redeeming factor of my visit today. Breanna, thank you thank you!! I hope you have a great life. read more

I have never been to Red Lobster so I decided to try them out and it happened to be veterans day. I ordered Lobster Dip and chips, shrimp alfredo and salad and they gave me a complimentary Vanilla bean Cheesecake slice (Thanks!). All of these were ordered takeout and I am close by. The Lobster appetizer was delicious, The Shrimp alfredo was alright , and the Vanilla bean cheesecake was delicious and I highly recommend it. Everyone was friendly and prices are dependent on what you order. The place is called Red Lobster so I recommend Lobster dishes! Overall I enjoyed the experience. read more

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The food was good. But it was a long wait, no one came to the table for 10 minutes. Then we ordered, and the salads (which are now an extra charge) came out fast, but the appetizers were a no-show. We ignored this, and a loooong time later, we got food. Service was very slow, our waiter was doubling as the bar tender for some reason. No wonder he forgot stuff. Again, the food was good but the service was not. Also the table had not been bussed when they sat our group (the hostess removed a used napkin but did not wipe the table) and so it had old dried food on it. Yuck. read more

Now I love my Red Lobster for many reasons. This particular day I went in for a lil Happy Hour and me time. I ordered the bacon wrapped scallops annnnnnnddd let's just say serving raw pig is never OK. read more

Red Lobster - That's when I unwrapped the scallops and noticed that only parts of the bacon was cooked. - Seafood Near Me - Mesa, Arizona

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Every time I come here I get the utmost BEST service. Shout out to Carlos who is an AMAZING human being. The bar top is clean and the take go ordering is not awkward and people are friendly. We come here at random times and not only do we get great service but people are nice every time. I love that it's 0.6 miles from my home I do not mind blowing 80$ on a great meal they honestly have Such great food When the ultimate Surf and Turf is in town I suggest ordering that. I hope they don't leave it seasonal I would love it year round. The place is clean. I have been sat next to a restroom and was apprehensive but I honestly can say I couldn't tell that I was near a bathroom do to the cleanliness. People are nice here and want to make money. I can respect that I Have no problem contributing. My very first red lobster experience in my entire 24 years of life has been a great one since this is my first time. Keep up the great work guys, I love this place and I'm loyal, I have been here For Father's Day and casual brunch or dinners with my SO. I'm happy that it's clean great service and most of all AMAMZING food. (Coming from someone who doesn't eat AZ sea food is a compliment ) read more

For a large chain restaurant, the seafood is pretty decent. Most of all though, they put out consistently good food. Been there over 50 times in my life because my parents love that place. I can't ever remember having a sub-par dish. read more

Terrible! I ordered curbside (from the restaurant vs online); 2 orders of popcorn shrimp both with baked potato & both with Caesar's salad instead of cole slaw and bush puppies. Plus I explicitly asked for extra tartar sauce along with the cocktail sauce. My order was ready curbside when promised and it came out in a tied up plastic bag. I asked the guy bringing it out "2 orders of popcorn shrimp with baked potatos for both and caesars salad AND several extra tartar sauces". He confirmed it was all there. I asked one more time, are you sure there are extra tartar sauce and he very clearly said yes. I gave him a nice tip for bringing out my order and confirming it was ALL correct. Got home and NO CAESARS SALAD and one tartar sauce for each meal!!! I did call and talk to "Mike" the manager and he offered to fully refund both meals but I did get mostly what I ordered so we agreed he'd refund half my bill. (Thanks). Cole slaw wasn't fit to eat and neither my wife or I ate the hush puppies. I gave my do the rest of my shrimp after my one small tarter sauce ran out. In this difficult time for restaurants where alit of them have to rely on take out, how do you not ensure its 100% correct. I probably won't be going back. read more

good taste Limitless shrimp Monday Good services We order 3 pounds Lobster But I like shrimp more read more

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I had the opportunity to try out the Red Lobster Lobsterfest the other night, my server was Jeanne! And she is amazing! Loved her and the great service she provided! Started the night out with lobster, crab & seafood stuffed mushrooms, Lobster pizza and Sweet Chili Shrimp, now everything tasted great but I have to say my favorite of those where the Sweet Chili Shrimp, holy cow those are great! Stop ordering the coconut shrimp (don't worry I love those too) and get these Sweet Chili Shrimp. For the entrees, get ready for this, we tried: Lobster In Paradise, Ultimate Surf & Turf, Dueling Lobster Tails, Lobster Lovers Dream, Seaport Lobster & Shrimp, Bar Harbor Lobster Bake Everything was amazing! Lobster in Paradise is split Maine Lobster tail fried in coconut batter, spicy grilled shrimp & lobster & shrimp bake topped with toasted crushed macadamia nuts Ultimate Surf & Turf is a Maine lobster tail stuffed a crab stuffing & baked with a peppercorn grilled sirloin topped with Maine lobster meat in a citrus hollandaise sauce comes with mashed potatoes roasted tomatoes & green beans Dueling Lobster Tails are 2 Maine lobster tails, one topped with tender shrimp in a creamy garlic sauce and one stuffed with crab & seafood stuffing and comes with mashed potatoes, roasted tomatoes and green beans. Lobster Lovers Dream is Rock Lobster tail & a split Maine Lobster tail, roasted with lobster & shrimp linguini alfredo Seaport Lobster & Shrimp is wood grilled split Maine Lobster Tail, shrimp scampi, and skewered garlic grilled shrimp on a bed of wild rice pilaf Bar Harbor Lobster Bake is split Maine lobster tail, shrimp, scallops, mussels & linguini in a garlic & white wine broth While all these dishes are amazing, and every dish had something unique that set them aside from the other dish, my personal favorites where the skewered garlic shrimp, the Maine lobster tail, didn't matter if it was stuffed, baked, sauced, grilled it was DELISH! I also learned that I prefer the Maine Lobster over the Rock Lobster (Rock rock Rock Lobster Down down! B52's Rock Lobster) I had lobster for days, and I still am craving the sweet Maine lobster & sweet chili shrimp! And if you love the coconut shrimp you should for sure try the Lobster in Paradise, omg the lobster in the coconut batter was amazing!! To end the meal I tried the Red Velvet Cake in a Jar that was the perfect ending to a delicious feast! Also was able to meet the Manager Carrie and many other staff members including the chefs! It was a wonderful night and had fun trying so many dishes! I cannot wait to go back! read more

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If you live in Scottsdale,this Red lobster is your closest bet.Being a Seafood lover,i find myself craving some crab cakes every now and then especially when those red lobster commercials come on tv. It is no surprise that i just had to try their new seafood trios.so,i ordered some takeout on Mother's Day. ~Baked lobster Alfredo,panko crusted crab cakes,chimichurri shrimp $15.99 ~shrimp scampi pasta,lemon garlic butter shrimp,parmesan fried shrimp (talk about shrimp overdose) $15.99 We also got the clam chowder for an additional $3,the Caesar salad and a ton of their famous biscuits.The lobster alfredo and parmesan shrimp were just okay,we enjoyed the other dishes. The chowder was nice but the salad was just sad (lettuce,3 croutons yes i counted them and some cheese). Our order was ready on time,the girl was friendly she gladly gave me some extra biscuits. Overall i like Red lobster,they have a ton of seafood options,the staff is always pleasant and they are very affordable.I know of a lot of fancy restaurants that serve you exactly 3 pieces of shrimp for $25 (No,thank you). Cheers! read more

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Best Red Lobster I've ever visited. Our waitress was amazing. Food was fresh and well priced.

I had the delightful pleasure of trying out the new Lobsterfest menu at the kick-off party. It was a night I'll never forget. Red Lobster put the show on! Plate after plate after plate of meals came out. I missed the part on the invitation that said, "Come ready to eat enough meals for the rest of your life." In the end the cheesy biscuits did me in. Gosh darn it! Complete Amateur Hour. If you've been to Red Lobster you are familiar with this breaded heavenly temptation. Unfolding napkins to the scent of bread is one thing. Slowly savoring the rich gooey cheese is...well...a moment you have to experience. I should have known better! The Short Review: + Good Food served in generous portions! + Funny welcoming staff + Kick butt drinks STARTERS Out came a plate of stuffed mushrooms (6 pieces), decadently overfilled with lobster, crab and seafood topped with Monterey Jack cheese and baked. If you can, take a peek at my photos. (This advice applies to all of the food I'm going to cover. Words will not suffice here. Seriously!) If you're looking for something with a kick the Sweet Chili Shrimp is for you! (12 pieces) It was for me. I absolutely loved the combination of light crunch and spice. It's not a hard crunch battered shrimp which is what I would have assumed if I was reading from the menu. Out came the Lobster Pizza. Perfectly thin crust and topped with generous amounts of lobster meat, mozzarella, fresh tomatoes and basil. The crust was perfectly balanced and not overwhelmed by the ingredients. (No sogginess!) I could readily see this being a meal for someone. You're still getting the "Lobster" experience and plenty of food. DRINKS We must pause at this juncture to discuss drinks. As my +1 and I had arrived prior to the start of the event we cozied up to the bar. (He also drove. Blessedly. I was able to sample many wonderful things.) With high recommendations I dived into the Bahama Mama. Tall, fruity, Captain Morgan Spiced Rum. They leave a reserve of Captain at the top of the drink. So when you think you're done drinking, no. There's a special kick just waiting for you. Delicious! Moving into the special guest dining room armed with TWO drink tickets I was beside myself. "Really? We can pick *anything* in the drink book menu? ANYTHING?" Jeanne, our bomb diggity server, offered advice and answered many questions. Ultimately I wanted to compare a drink with my growing up roots. That's right. I went with a Top-Shelf Long Island Ice Tea. A premium blend of Absolut, Tanqueray, Bacardi and Patrón Citrónge. The bartenders know what they're doing. Later. (Much later.) I was tempted into ordering the largest looking margarita in history. Grand Patrón Margarita served with a cute sidecar of Grand Marnier. As we were attempting to photograph the ginormous nature of this treasure I was photobombed by a South African. All of the staff on hand, front to back, were super cool. We had a rip roaring time. THE BAR Sitting at the bar, however brief our time was there, was neat. It's a big u-shape and central to the restaurant. If you have time to kill before your reservation there's ample seating. + TV! BACK TO THE FOOD Remember, we ate tons! I was tired. But I channelled my inner gym monologue often, "Suck it up Irene! Keep eating!" (Also, the staff sent us home with shopping bags of doggie bags of food. My +1 scored big time as he took my goodies home!) Dueling Lobster Tails. "Where do I start? Traditional roasted with creamy shrimp and garlic sauce? Or stuffed with crab and seafood? Which one will I like better? There's mash potatoes!" After pausing for a nano-sec. "- And string beans. Not going to waste any space on those!" Well, I did try the string beans because I felt guilty. Everything was wonderful. This meal is perfect for someone who isn't quite sure what they want. I had no idea there was still so much food to come. Bar Harbor Lobster Bake. A roasted split Maine lobster tail, tender shrimp, sea scallops, mussels and linguini in a garlic and white wine broth. My Martha Stewart wanna be instantly thought, "Hey. You could totally pick this up and pass it off as a creation of your own. Toss it in a nice bowl and maybe a fella will be sufficiently impressed by your "cooking" Irene." Hey. If I stock the right beer fridge men believe anything. The mussels were my favorite part in this. Of course everything was delicious. I adored the mussels. They were perfectly prepared and not overly done. If I time the pickup perfectly a future date will think I'm an excellent cook. (Shhh!) Lobster Lovers Dream. Butter makes the world go round. Two very different styles of lobster + alfredo pasta. Ultimate Surf & Turf Must do this again. A Maine lobster tail baked with crab and seafood stuffing. Peppercorn seasoned grilled sirloin topped with Maine lobster meat in a citrus hollandaise sauce. Dessert came. I put my head down. Try the key lime pie. read more

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Nice location, wasn't busy when me and my daughters got there.... We love the cheddar biscuits and I love the Bahama mama drink! The hubby isn't a fan so he didn't eat but, he's driving so I get to drink lol. Waitress was pleasant always checking on us, the kids enjoyed looking at the fresh lobster. Didn't wait too long for the food, and when we left we were very satisfied! Will come back to this location! Parking was easy too, and it's right Across the street from the mall for walking off your meal!:-) read more

Red Lobster - Yummy!! Bahama mama and crab legs! - Seafood Near Me - Mesa, Arizona

Good food...but no tartar sauce nor ketchup recieved with mea...so if order again...I'll go there...order

Just left the Red Lobster on Alma School Rd in Mesa while we were In town for an event. From the beginning the waiter, Matt, seemed very disinterested in being there. We ordered drinks and our food and one of the items We ordered was the fettuccine Alfredo with chicken. All of the other food came out and it was shrimp on the fettuccine Alfredo Which my daughter can't eat so we had it sent back. Twice we had to ask the waiter regarding getting a new order, the Manager even came Over and swore it was at the top of the list. The food never came, the manager never came back To check on us and then the waiter even asked if we wanted to order dessert and we had to Remind him we were still waiting for her pasta which he commented "well Do you just want a to go box?" I don't usually like complaining but the lack Of customer service at this restaurant was pretty shocking especially since they weren't even busy. read more

The food was amazing!!! The service was even better!! Jessy has a great attitude very attentive to her tables will definitely be back to sit in Jessy's station. I work in food service so customer service is very important and Jessy nailed it read more

Walla, out of the blue, the manager of the Alma School store, or corporate, did also issue a refund of my costs paid for a bad meal. So perhaps the Mesa store does care. Either way, they deserve another chance so will try them out again. read more

The service as well as the food was on point until it came to a simple request; the check. That's when Cameron's attentiveness came to a sudden halt because even after telling her coworker beforehand and insisting on receiving the check twice, she gave the check to the ony Father on Father's day who paid for himself and his entire family's lunch. With so many restaurantss to choose from, there isn't much to separate one business from another, so Please pay more attention to the requests of your customers! read more

I know things have gotten harder during Covid and 2020 has hit us all hard, especially restaurants. That being said we are trying hard to support businesses by taking the family out to eat occasionally. Most places are providing exceptional service and go out of their way to make you feel welcome. Customers are valued but maybe less so at big franchises. We have frequented Red Lobster MANY times, this restaurant in particular. While the service was ok, I have to say we were quite disappointed by the seriously smaller portions that we were served last night. I understand a smaller menu but when ordering crab legs we only received 3 scrawny legs on a cluster and very small lobster tails. It's like they aren't even trying. I doubt we'll return which makes me sad.. read more

The food and drinks were delicious gave it a 3 star just because we really had to wait a long time for the food, but not due to bad service just what's going on with the pandemic read more

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Our server Jane was super nice . Jane made sure our drinks were never empty and was very knowledgeable about the menu items , which was a big help . Food was nice and hot and very delicious. Definitely recommend this location . Great job read more

I always love the food at Red Lobster. We have enjoyed great service at this location. I love the steak and shrimp. My wife had fish tacos which were soggy, or I would have given them a five-star review. It was very pricey for soggy tacos! Biscuits were awesome as usual. read more

Red Lobster - Red Lobster in Mesa, Arizona - Seafood Near Me - Mesa, Arizona

Endless shrimp was awesome. The food was fantastic. It was a little long to get more shrimp but the manager Mike came right over and apologized and gave us a free desert for the delay. The waitress Q is fantastic and a real delight to have as our waitress. I will definitely be back. They do try to make everyone happy and feel welcome. Thank you Red Lobster read more

Red Lobster - Endless shrimp - Seafood Near Me - Mesa, Arizona

7/24/16 - PARTY OF 35+. Came here to eat in honor and memory of my late Grandpa. We had a waiter and a waitress. They did a stellar job. Communicated with us and each other very well. Made sure everyone was satisfied, kept us filled on drinks. The food was top notch and evenly distributed with the appetizers. Service was just fantastic and there were absolutely no complaints. They definitely earned their tip today. They were literally back and forth for the duration we were there. I ordered the Salmon New Orleans. Very rarely do I order fish, but I'm glad I did, because it was delicious to the last bite. Thank you Red Lobster Staff and Management for making this a positive and memorable experience for our family and friends. Hats off to you! * Aside from the food and service, the Restrooms were very clean and kept up. You can tell they take great pride in their Restaurant, it shows on all levels. [Reader: Please add me as a friend!] read more

Red Lobster - Party of 35 or so. - Seafood Near Me - Mesa, Arizona

Based on my experience last night I would give this particular red lobster a 0 star, but unfortunately I have to give a 1 star review. When we were seated I told our server that I am allergic to fruit. Later on when he brought our food out my plate had 2 lemon slices and I told him I'm severely allergic to lemons. He just said "oh I'm sorry" and left. A bit later my throat starts closing and I can't breathe or talk. We asked for the check and was asked if anything was wrong and my date said that I'm having an allergic reaction to the lemons and we need to leave. The manager comes over to us and treated us like we were scum trying to get free food. I am not happy with the service and I want the servers to keep track of their customers who mention they have food allergies so that way we don't die while in their restaurant. read more

Waiting for 3 hours on Mother's Day for food, with no for warning, management refuses to speak to the many people waiting, and no one will answer the phone, not even for a refund or to cancel the order. We spent almost $100 on our meal. We understand that times are difficult but it doesn't mean you disservice the customers if you're going to be open for business. You ruined a special day and dinner. You guys should be ashamed. To not even answer the phone or provide a refund. Many people are walking away without their orders because of how incredibly inconsiderate the service is. At least say how long it will be, at least make an announcement, don't leave people waiting hours! Never ever will order or eat at this establishment! Update: 3 1/2 hours later we received our food...Cold!!! They handed it to us cold! No, we did not order from a third party... straight from Red Lobster. There was food sitting on tables, bags, and they refuse to check to see if it were ours. Furthermore, anytime a person would take our name to "check" on the order they wouldn't come back for hours. This is unacceptable treatment. Especially on a holiday. Even if staff is overwhelmed you could have at least, helped refund or communicate with waiting customers. Update: I changed the star status because I spoke with the general manager Carey. Everyone has experienced a tough time and on both ends there was understanding. She was very kind, listened to my concern, and apologetic for the situation. I've never been to this establishment and given the situation they were in it could be a one off issue. read more

First off they do offer a "waitlist" which is great. You do need to check in, they call your name so stay close. I haven't been to Red Lobster in years, do to my last experience and better competition. But,we got a gift card. The floor was covered with trash. Employees running around with chairs on their shoulders. So I thought my best bet was the fish and chips. I did ask the sever about the portion size and was told 2 really big pieces. I was told it DOES NOT come with a dinner salad this meal is as is coleslaw and fries..... not your choice of two sides. I'm ok with that, l'm really picky about slaw but whatever. My joiners got the crab leg meal and the kids mac and cheese. The salad came out about 10- 15 minutes after our order was placed looked nice, at this time I was told my meal DOES come with salad... great. Then came the bread and about four bites into the salad, out came our dinner. Fish and chips does not come with 2 really big pieces, in fact it 1 piece with a small nugget, the coleslaw is dumped on to the place so the juices run all over your other food. The cod itself was great, the tarter sauce only tasted of onions. Crab legs were fine, only given seafood fork and cracker after asking no wet napkins in sight. Mac and cheese was Kraft kiddo loved it. So all in all server did not know the menu and management is an unaware of their surroundings. No thanks won't be back. read more

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Two giant family meals. Two sets of silverware. No sauces or plates. Two stars. Birthday dinner was a little different this year.

First time to this location and I was a little apprehensive because some Yelpers said it was dirty with sticky tables, etc. I want to start off by saying we didn't experience this at all. Everything looked clean and btw, this is a very large Red Lobster location. We were greeting warmly ---there were very few people on Labor Day so I guess they were glad to see us. We ordered an appetizer which I normally don't do because I tend not to be able to eat my food if I do. But I was with two other people who wanted an appetizer. Ordered the calamari and veggies which was huge and delicious. I really loved it. The calamari were nicely fried but yet tender. The broccoli florets were crispy and toothsome. Ultimate Feast was a nice array of items including a lobster tail which was fresh and sweet. The fettuccine with shrimp was delicious as was the New England Clam Chowder. I ate so many Calamari that I couldn't eat the fried shrimp I ordered. My issue was with my salad where I found a brownish core of an iceberg lettuce. I told the server, Brittany C, and she apologized and didn't seem concerned that I had this brown plug in my salad. I would have replaced the salad if I were a server. We had two dirty martinis with extra olives. Delivered with plenty of olives. We were given 3 biscuits and usually for 3 people we get at least a repeat of the biscuits but it didn't happen. I guess we should have asked. When we got the bill, we had been overcharged on the martinis because they added a charge for a vodka upgrade. The manager quickly took care of it. PLUS I had an email for 15% off on total bill for Red Lobster and the manger quickly applied it. Great management and I think I will be going back to this location. The food was great minus the brown lettuce core in my salad. read more

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Well. Let me start this by saying, I normally really like red lobster, for what it is. That being a very large chain with okay food. However this is my first time going to a Arizona red lobster location since moving here from Oregon, and let me tell you. It will probably be my last. My husband and brother really like to come when it's endless shrimp, I'm more of a crab fan so when it's endless shrimp they go crazy! And it's a fun thing to do and place to go eat. This was not our experience this time. When we sat down, our server, Pamela I'm pretty sure was her name although she never introduced herself asked if we'd like drinks, I ordered a margarita. She came back about 10 minutes later and was ready to take our order, my husband and brother ordered the endless shrimp and I got king crab, no drink in her hand, I understand they were busy so at the time I was still patiently waiting. She returned 10 min later with Salads, and another 20 a food runner brought our food. When she checked in 10 min later, 40 min since ordering the drink, I politely asked for my drink when she had a moment. I'm a server too, I forget to ring stuff in sometimes, but instead no apology, no omg I'm sorry, just "oh ya". Then the rest of the visit followed suit, she would check in, for endless shrimp something you know people are going to order more of, every 25 min? It was not pleasant, it almost seemed like we were inconveniencing her. We were never offered clean plates, when all of our waters were empty and she had been at the table multiple times we had to ask for more. Overall a bad experience, and unfortunately this will be our last visit to red lobster due to this visit. Again it's red lobster I wasn't expecting five star dining but I at least expected even half decent service because the food it good. read more

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