Food and service not very good. Waited about 30 minutes to get are food and when it arrived my sons hamburger was over cooked including the bun and our seafood was not very good at all. Waste of money. What do you expect from a chain restaurant I guess. read more

I went to Red Lobster with my family, and while the food wasn't the best this time, our waiter Russ completely made up for it. He was incredibly nice, helpful, and attentive, and gave us great service the whole time. He really made the experience better for me and my family. Shoutout to Russ! read more

It looks like the ratings and experiences are all over the place here. I can only speak to my recent experience which was - surprisingly - a 5 star meal. Having followed the news of Red Lobster's financial struggles, shutting down over 100 locations, and pending bankruptcy, I suggested to my 2 family members that we dine there; possibly for the last time. We arrived on a Monday night which is typically a slow day of the week for most places. It was not even half full. The server was new but had a great attitude and checked on us often. We ordered 2 large salads (with shrimp) and the stuffed flounder and were blown away! Besides the biscuits, which were fresh and hot, the entrees were excellent! Based on this visit, we'd definitely go back. Let's hope they can stay afloat and more importantly, keep up the stellar service and food! read more

I believe in giving places another opportunity for improvement and I am SO Glad I did. Walking in I didn't notice that horrible stench of seafood. We were seated in less than five minutes and immediately approached by our waiter Colton who took our drink order and talked us into trying the crabby cheese fries as an appetizer. I was on the fence of trying the crabby cheese fries, but surprisingly they were deliciously addictive. The food was Outstanding and the service was absolutely Spot On! Our service was so good that we left Colton an extremely generous tip that he absolutely deserved. I witnessed the staff working hard together, the manager was taking care of business and the kitchen was sending out some Perfect Dishes. Job Well Done Guys! read more

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Had reservations for 6:30. Hostess was rude she forgot about us. Until we spoke up. Our waitress was amazing food was great... hostess wasn't read more

Red Lobster - Lobsterrita - Seafood Near Me - Branson, Missouri

They stated they would be open until 9 PM on Christmas Eve. They took a reservation from us the day before for 7:30. When we arrived at 7:30, they told us they closed at 7. Red Lobster has always been a Christmas Eve tradition for our family, so we were bitterly disappointed and had to scramble to find another dinner location at the last minute. It's no wonder they are facing bankruptcy and losing business. read more

Was our first time ever being in a Red Lobster and while our expectations werent really met when in came to cleanliness and atmosphere and food that was mediocre, our server Makayla deserves all 5 stars. She was so attentive and checked in frequently she made us feel so welcome, such great service makes us want to give the food a second try soon. Thanks Makayla! read more

Food was ok but service was not that great. They forgot our friends salad and her sides. Then took so long on refilling our shrimp. Shrimp scampi was over cooked and hard. read more

All of their good help went to Cheddars. Bad management. I really like the flounder but biscuits were burned. I never got butter for my potatoes. read more

Ordered 10 oz New York Strip cooked medium. Super dry. Baked potato not very hot, and small. The Brownie Dessert was delicious. Prices kinda high for lunch. I would choose another restaurant next time. Lots of very good restaurants to pick from in the area. read more

We took my mother in love here for her birthday and we enjoyed it. The service was great and the food decent...love the cheddar biscuits and the lobster mashed potatoes...I thought shrimp scampi had noodles with it...apparently not...but it was still delicious... my mom and I enjoyed the coconut shrimp immensely...the Brussels sprouts were a little to well done but still tasty... I'm truly not a fan of this chain restaurant but every now and then you find one that's nice and that was this one... read more

I had the best service I have ever had. Food was the best. We had a family of 16 and it came out within 45 minutes which is really good by the fact there was 2 people working in the back. I recommend stopping by. read more

We ate at this Red Lobster a couple of nights ago. Mask requirements posted on the door. We walked in and were asked to put on a mask then escorted to a table 20 seconds away. Said we could take them off now. Now that does not make sense to me! Server was professional and courteous. Meal was good. Restaurant was clean. I would eat here again when mask requirements are lifted. I am pretty sure that must be a corporate decision. read more

Horrible service and rotten salad. We left without eating dinner. Made us all sick to our stomach's. Managed very poorly. Waitress was very kind. Manager is terrible and so unorganized. Feel bad for her employees. read more

I have to post an overall positive review to balance out these awful ones. I know customer service and restaurants aren't necessarily up to par with what we may have experienced in the past and the prices are much higher, But this visit was wonderful! We were pleasantly greeted and sat in the table style of our choosing, to be waited on by Kannon. He was charming, friendly and up beat but not in an annoying way. He was attentive and always made sure are drinks were full. Our food arrived and it was plated beautifully, hot and tasted wonderful! The rest of the staff was friendly and attentive. Great job, Branson Red Lobster 6232!!! read more

Highly recommend Michaela Boonstra server Sarah Dudley management Everything was amazing from food 2 manager & server 2

We both had the all you can eat shrimp, the food was great! Tyler was our waiter and he was fantastic he was a great guy on service! He kept the shrimp going and he was busy with 6 other tables the guy had his hands full and he was doing a great job, the manager went to every table to ask how everyone's night was all around a great time! read more

Missy & Darian were the absolute BEST servers ever! We had great food & drinks at the Red Lonster in Branson. We will be back!

In Branson for 4 nights and love seafood. I haven't eaten at a Red Lobster in years as I always choose a non chain restaurant when I go out. It was my first night in town and Red Lobster was very close by so I decided to stop. I was so impressed by the taste, the quality, and the price of the food. I had so much food that I was able to have a complete meal from the leftovers the following night. Lobsters were great and I was really happy to see actual pieces of lobster in the pasta. There was a ton of shrimp in it too..... I actually asked my server if all Red Lobsters have the same menu and offer the same entrees because I plan on going back home and visiting my local restaurant. My server was great as well. read more

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since sarah dudley, the new GM took over about 6 weeks ago, they have lost over 200 years of hospitality experience that once made Branson Red Lobster a great place to eat, she was called out by an employee who looked dead in the eye and said 'you don't care about employees, guests or the company, all you care about is YOUR bonuses' her reply was 'yes, that is all i care about' then she asked the witnesses to lie about what they heard, when they said we cant lie for you, she fired them read more

Just one eating, too 25 minutes to be seated. The waitress was excellent, the food came out and was missing a big part of the surf and turf. Forgot the turf. Steak over cooked and found a hair in my food. I could have dealt with every thing else, but the damn hair. NO WAY!!!!!. I will not be back. read more

2nd time being here and we've never been disappointed. Special shout-out to our Waiter Amar!! He gave 110% and was the nicest waiter I'd ever had at a restaurant. It was my husband and Father In Laws birthday and he sang for them, brought out cheesecake, and then a lil side of ice cream for my 2 year old so he would be included!!! And of course the Food was amazing as always. read more

We had a 3pm reservation for a party of 6 in Branson, Mo. We never received drinks, biscuits, or salads until almost 4, we asked for utensils at least 3 times. We finally got our food about 4:15. When paying for meal my daughter had a MC digital gift card. The manager, Sarah refused it. She said it was fraudulate, which it was not. I paid for my meal, while leaving I heard Sarah on the phone and said my name. I stopped and waited while she proceeded to talk to someone and mentioned my name again. Finally I said, "I am sorry but what are you saying about me?" She said your party had a fraudulate payment. I explained that my daughter used digital gift cards all the time, and it was ligitament. (Called and card had a balance of $175) Sarah needs customer service as she is very rude in front of other customers. We go to Red Lobster often, and this was a horrible experience. Yes, it was Thanksgiving, but when we got there, it was not busy. Plus, we had reservations. The manager, Sarah, was totally not an experienced manager. Even admitting their service was pathetic. We are sorry that a place we always held as a special dining was such a bad experience. read more

service: no refill on my soda. for the price, I should never see the bottom of my cup. food: biscuits: dry and lacked flavor. steak: cooked incorrectly. horrible!! read more

Red lobster was great went there with my family for my birthday it was great. delicious perfect amazing service slow but only complaint

We were satisfied and happy when we left thanks to the GM, Sarah. Dined in on 7/ 23/2023 party of 5. We are in town visiting and my son really wanted Red Lobster for dinner ( which we have back home in CA) I put us on the wait list while driving over to the establishment. ( 15 minute wait time) When we arrived they said it was going to be about a hour wait time. They were EXTREMELY short staffed that night as they had Many employees not show up for their shifts. ( Front and Back of the house) We were sat prior to that hour and they took our drink order right away. Our food took a little bit to come out ( which was understandable because they only had one pregnant gal making the food) but it was good. Our waitress was good and tried to make sure we were happy and had all we needed. The General Manager, Sarah came to the table to explain and apologize for any issues we may of had and explained the situation. Do to the hiccups in getting our food and a presentation issue We were given a discount and had our appetizers Comp'd - all with out us asking. Wish all restaurants management had this "yes" attitude!!! Thank You to Our waitress and the GM! Because of your Customer Service, We will definitely be returning! read more

Always understaffed went to lunch there today place is empty and they told us 15 minutes wait for table we immediately walked out and went to buffet next door half the cost and far superior service! read more

The service was excellent & the food was perfectly prepared & we did not have to wait. read more

Red Lobster - Walt's Favorite Shrimp, mashed potatoes, Broccoli. - Seafood Near Me - Branson, Missouri

The food was great. The ambience was quiet and cozy. We sat at the bar and the service was professional

Sever was nice enough BUT was very inattentive/unavailable. My husband ordered the endless shrimp and our server never came by to get his next shrimp order. By the time she came around, everyone was finished eating and was ready to go. Also, she never offered refills. We love red lobster but we will never be back to this location. read more

Usually really like Red Libster. The one in Branson is not for me. Extremely long wait times & they were not busy. Long lines just to get seated & I repeat, it was not busy. All food was so salty that I could not eat it. Very disappointed. Endless Shrimp read more

NOT IN BRANSON MO!!! My mom and I have been coming to the LOBSTER FEST for 4 years - at the Springfield Mo location..... unfortunately we came to the Branson Mo location, expecting the franchise standards- DISAPPOINTED is an under statement! Cold lobster mashed potatoes ( if you consider 5 pinkie finger nailed sized pieces of lobster on a small ice cream scooped sample of instant potatoes with flesh colored cheese sauce appetizing ....- picture included) or the expired "Always Save" shrimp on water logged pasta .... Also- don't expect the Manager ! Dallas Spain! To be any help in solving customer service issues! Needless to say- my mom and I will be going back to the Springfield Mo location for the next Lobster Fest! BTW we did have a lovely and kind waitress - thanks Amber read more

Red Lobster - Seafood Near Me - Branson, Missouri

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we have eaten here several times and have never been disappointed until last night. Half the restaurant was closed down so everyone was crammed into one section, it all looked dirty and run down. my husband ordered the endless shrimp, he had to flag the server down to get a second order which she clearly forgot that he ordered it when she came up to ask us if we were having dessert. instead of just going to get it we had to listen to her life story, came to have an anniversary dinner not to listen to her life history. she was taking care of whole section, i understand everyone is short on help but everyone working there seemed very disorganized. I'm sorry to say we won't be going back. read more

This place was very disorganized . They had the most unmotivated personnel I have seen in a long time. We waiting 45 mins to be called to a table then told They didn't have enough seats for our party. They were unconcerned and on to the next people. Just very frustrating to waiting for This kind of service. I can only Imagine what the wait staff service Would have been. Do not recommend. read more

After driving over four hours round-trip this evening we were very disappointed with our meal. When we Ordered calamari, we received 60% breading, 30% red and green peppers, and 10% calamari. When we ordered asparagus, which was an additional cost, we received these fishing line sized green plants that were very stringy. The only reason I'm giving two stars is because the waitress was great. First time I ever had lobster tails that had Lobster meat that wasn't even the size of large shrimp, at a cost well over $30 per person. The quality of food at red lobster at this location has gone down the tubes. read more

Extremely Disappointing, Not Baby friendly seating, went there for Fathers Day early when they first opened, requested a booth, there were only three families in the entire restaurant. They were going to seat us in bar at the very back by the drink station where waiters put in orders and pick up the drinks, high traffic area. We asked if we could sit anywhere else and they shook their heads. We explained why we didn't want to sit there and they became argumentative. Would not offer us another seat and had no problem watching us leave. Walked over to the Golden Corral next door. read more

So disappointed today, especially with the service and the meal prices. First. Our favorite server, Kelly, wasn't working today. He is the best! We spent 3 months in Arizona recently and every Red Lobster we went to was happy to make the Sailors Platter for my husband even tho it's no longer on the menu. And the price at lunch was around $14 each time. When we asked about this today at the Branson location, we were told they could make it, but it would cost $22.99 as the Pick 3. We said no as that price is excessive for lunch. We ordered something else. We waited forever for our bread and salads. We weren't finished with our salads when the meals arrived. I watched our server serve food and lifted the plates right up in front of her mask. Ugh. Also, the carpeting in our section smelled like dirty socks. Not sure if it hadn't been cleaned or what. We live in the area, eat out 3-4 times a week, but it will be a long time before we try this place again. read more

We were on vacation so we decided to go to red lobster because it was right by our hotel so we went inside and there was not a line or anything but they said the wait was 45 mins to an hour and we didn't want to wait that long which kind of upset me but that was the second time we went here. The first time we walked in we got seated right away but the waiter would take a long fine to even get us our drinks and it wasn't even that packed. read more

I want to say I never write negative reviews but tonight I feel it definitely warrants it. Every year my wife and I come to Branson for a conference and we usually love this red lobster. The service and food are usually great, however tonight it was probably the worst service I have ever had. We had our salads and drinks in a timely manner but after that it went downhill. It took 45 minutes for our entrees to come out. I complained to the server and she blamed the kitchen staff, meanwhile in that time the table next to us had had 3 refills on their endless shrimp. My wife asked for a refill on her drink that never came despite reminding our server. We also ordered refills on our shrimp and by the time they were ready we were tired of waiting and paid and left. read more

I want this to be passed up the Red Lobster corporatel ladder as far as it can go . . We visited the Branson location Saturday The 29th of July . My wife and I were in Branson with my parents for a quick get away weekend . We were seated and nobody noticed us for over 25 mins . Then Chloe came along . Without literally bragging on her for 30 mins , I'll say this . She took total control of the section we were in . She actually shut the inexperienced waiter down after she realized he was in over his head . She was very apologetic and straight to the point of how short staffed they where . .We were not however expecting how she totally took control and handled every issue immediately .She also was handling 5 other tables 2 of them being 6 tops . If you had 10 of her there , this location would lead the world in customer service PERIOD ...... we did also talk to the manager who came out of the back with gloves on and tongs in her hand lol , which answers also her dedication to your company . We found out through the manger that Chloe is also a student of welding and drives 30 mins one way to work 2-3 nights a week . I totally understand the frustrations of hiring people and keeping people but when you run across a hard working young lady as we did tonight - it needs to be known ! Please please reach out to Branson and let her know how appreciated she was tonight .. unfortunately there where not people there that where as understanding as us BECAUSE they didn't get lucky enough to meet Chloe ! GOOD JOB CHLOE ! And I will also add - the food was FABULOUS ! we had the shrimp and crab fest read more