I called to set up an appointment. I spoke to Corey, and requested service on my Apple MacBook Pro…read more Corey took me in right away, and I appreciated the quick response. Not only did Corey take my computer in, but was able to give me a quick turnaround in the same day. Corey replaced my laptop battery without compromising any of my photos and information on the laptop. Corey is very professional and gives excellent service. I've been back to Corey twice and both times he was able to get my computers up and running like brand new. I highly recommend Corey for the Quality, the Value, and Professionalism I received. Apple told me I was out of the window for repair, and it was a blessing to find Corey. I'll be recommending him to my family, friends and colleagues if they have any challenges with their computers.

Good honest smart guy that knows his stuff. He sold me (& set up) a used computer a couple years…read moreago. It still works great! I really believe that his work is worth more than he charges.

It may sound odd to give five stars to a shop that could not resolve my problems: a broken Lacie…read moredrive internal arm, but it is just what Tony deserves. That, all my future business. After determining he could not help me, which I suspected from my online research, Tony (at my asking) called three different data recovery specialist shops (that have sterile rooms) all over the US. He obtained quotes for me and discussed the specific pros/cons of each place. He then gave me a recommendation based on his experience. We narrowed it down to a facility in Novato. He charged me very little for what would have taken me a lot of time and created a lot of angst since I am a complete technophobe. Tony was calm, knowledgeable, clear and extremely helpful. I totally agree with the person who used the word "integrity" to describe his services.

Tony @ Sonoma Valley Tech is the BEST!! Recently, my computer just upped and died…read more.... leaving me in a panic as my business is dependent on it. Like many older persons my comfort level with the amazing uses of 'high tech' is fragile at best... so I was beside myself in my tech crisis. Tony was 'cool calm/collected' from the get go and under his experienced knowledge, I was led to a fully functional and very easy to adapt to a new computer. I was of course worried and preoccupied with how 'difficult ' the switch to a new computer would be. The process was painless! And the new machine seamlessly picked up where the old has finished. No problems with pass words and losing data.... it was ALL preserved and 'at my finger tips'. I cannot THANK TONY ENOUGH for his excellent service. I'm no longer gonna be afraid of tech problems as I know I have the perfect 'go to solution'! MANY THANKS!!!

Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

I have never written a yelp review but I felt inclined to after visiting cafeMac…read more The ambiance of this store will give you a peculiar feeling that you may never experience anywhere else in your life. From vibes alone, this store is S tier. It's like a landscape designer imagined a movie set for a tech support store without seeing anything newer than a 2007 iMac desktop computer. Feels vaguely cultish, but in a good way. It is tidy and visually pleasing without the asceticism of a modern tech store. In fact, it's downright cozy. Maybe it's what the 90s imagined the 2000s to be (it's certainly not the 2020s). The world feels smaller, more approachable, and safer at this store. It harks back to a more optimistic time, when people believed that the Information Age would bring nothing but good into the world. This store is a masterclass in interior design. I bought a MacBook charger here, it works very well.

Very helpful when I bought a new iPhone for my hubby. And, they'll help him transfer data and learn…read morethe tricks on his new phone!!

My phone got infected.. i called Joe..he met with me and had my phone back in business within about…read more10 minutes!!! He is now on my speed dial list!!

Joe helped me build a high end PC recently and it turned out amazing. He was knowledgable and…read moreprofessional and very fair about his pricing of what he charged on for the job. If you are looking for a local guy for tech services, you found him!

I decided to go ahead and review this company since I have lived in Sonoma for 18 years and I have…read morea strong computer background (previously Software Developer, Network Administrator and I.T. Director). From the other reviews, it seems you will either luck out and have a positive experience and give them 5 stars or more likely have a horrible experience, give them one star and never come back. I used to use them for my network support at my office and I purchased one of their own branded PCs. It was pricey, but I thought I'd get good service when I needed it. I am qualified to do all of my own technical support, but am too busy and wanted their help. Since I didn't want to drive to Santa Rosa or Marin, I went in a couple of times and was generally happy. Since I have worked in the Silicon Valley in the past, I thought that the owner, Chris, was just a quirky techy guy. Once, I needed to connect to one of my PCs remotely, and had no time to research how, so I paid them to handle it. After they charged me hundreds of dollars to come out on-site and install some third-party software that never worked, I found out that Remote Access was a free, built-in feature of the Windows operating system, so I stripped off their product and set it up myself. My "final straw" happened when their PC started making a very loud whining noise. I wanted to have them look at it, but couldn't afford to be without my workstation for days. I called and explained the situation to one of the technicians. I asked how busy they were and was told that they were days out in getting to repair PCs. I asked if I could "get in line" before actually bringing the PC in. Since it still functioned, I didn't see the point in my having to do without my PC while it sat on their shelf for days until they could get to it. As a repeat customer, this did not seem like an unreasonable request. He said to stop by in a couple of days and he would take a look at it. I went in two days later. Unfortunately, Chris was the one at the counter and I couldn't talk to the technician I had spoken to on the phone. When I explained my situation, Chris flew off the handle, shouted at his employee and then berated him in front of me, demanding to know if he had promised to allow me to "cut in line" in front of the other customers that were waiting for their PCs so that he could look at mine. I felt really sorry for the employee. After I had had enough of listening to his tantrum, I said that I would just take care of it myself. "Good luck with THAT" he shouted at me as I walked out of the door for the final time. I had to work on a Sunday, but I went to Fry's Electronics and got the replacement cooling fan that was causing the problem with no downtime of my PC. I like to shop at local Sonoma stores. I don't expect the best prices, but I expect good, personalized service. If you decide to go ahead and risk a very unpleasant and unprofessional experience, be sure to rent the old Seinfeld "Soup Nazi" episode so you'll know how to behave as a customer of this place.

I have been taking my computers to Sonoma Computer store for 13 years, Chris the Owner, couldn't be…read moremore helpful!! I make the drive and trust him with all our computers!! I can't tell you how many times I have taken in a computer that wouldn't even turn on and Chris and his guys brought it back to life!! Thank you Chris and Sonoma Computers!!

Sonic set up our account and they are not very helpful.. see Sonic reveiw…read more. JMB Consulting has been SUCH a help. He's a gem.. everything is updated exactly how I have asked and with the emailing back and fourth so much because of all the problems with the initial set up you'd think someone would get frusterated but, no. He's very helpful and explains all of the complications and everything to me before he fixes it and makes sure I understand. Most things can be live right away so it all happens very quickly.

I have worked with JMB for several years and with two different companies. They are always spot on,…read morecreative, intuitive and collaborative. Best service I have ever had with website consultation! I cannot recommend JMB enough!

We've taken several pieces of equipment here over the years…read more Very knowledgeable team, quickly diagnosed every issue and provided solution options that aligned with our expectation and budget. Very honest team - they'll tell you straight away if the repair is worth doing or they recommend another option. A++

An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

My 2010 27" iMac was becoming unresponsive while typing emails, and I shut it down with the power…read moreswitch. This also happened about a month ago, but I was able to reboot in Safe Mode. Not this time! It would not boot in spite of more than 6 hours of DIY recovery attempts. I found Napa One with a Google search, and sent Don Hirsohn a detailed email describing the Mac, OS, and problems. I asked if he could restore it and recover 650 GB of applications and data. He replied immediately that he could do that, and I arranged to bring the Mac to him in Napa the next morning. He was able to reboot the Mac that day but determined the HDD was failing. He recommended replacing it with a 1TB solid state drive. The drive was ordered and received in 3 days. Don then restored the Mac from my TimeMachine drive. The Mac is working perfectly now with all files intact. A lifesaver! Loading apps and large files is noticeably faster with the SSD. Some apps required recertification, and he advised me how to do that for my Microsoft Office products. He also made a bootable USB drive as a savior for any future recurrences. Don was very knowledgeable about the problem and very responsive. He charged a fair price for his services and for the new drive. I am 100% pleased and I recommend Don highly. He is now my go-to person for any future Mac issues.

I have not found anyone who understands the inner workings of Apple's Macintosh and has always…read morefixed any problem I've had. Don ordered my last Mac and was extremely glad I went through him because he saved me money by handling the order. PS: doesn't charge a fortune. A satisfied client Jim Hilsabeck Napa

Stacee & Company is hands-down the best web site designer ever! One of the things I often hear…read morefrom new customers, after being asked, "How did you find us," is the story of how they came to find our website, but then they say our website looked so nice and because it is so great (we have a sort of intricate quote calculation that Stacee has made -- miraculously -- super easy for customers to navigate and utilize), they chose us! We've actually thought of entering it into my trade's annual best website competition, but selfishly worry too many people will copy it! Cannot recommend her enough. Our business just took off after she did our website, and she also did our logo, which is gorgeous. We now use it on our car wraps and our metro bus ads. Thanks, Stacee!!!

eating a new company is hard and I didn't know where to start but I knew I needed a website, thats…read morewhen I stumbled across Stacee & Company as soon as I started talking to her about my idea she completely knew what I was looking for , she even showed me some examples of websites that she had already created related to my Cleaning business, right there I knew I wanted her to create my page. We promptly moved on to the next step and in no time she presented this amazing page , extremely professional and just what I was looking for , her ability to make my ideas come to life is incredible I will definitely do business with Stacee again I highly recommend her for any projects . Here I'm leaving her work and because of that my company's bussines increased exponentially. Thank you Stacee COMPLETE CLEANING SERVICES Www.completecleaningnapa.com