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    cafeMac

    4.4 (42 reviews)
    Closed 10:00 am - 4:00 pm
    Updated over 3 months ago

    Services - cafeMac

    Data recovery

    Desktop computer body repair

    Desktop computer support

    4 More Services

    Device support or repair

    Laptop body repair

    Laptop support

    Printer support

    cafeMac Photos

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    Recommended Reviews - cafeMac

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    4 months ago

    Very helpful when I bought a new iPhone for my hubby. And, they'll help him transfer data and learn the tricks on his new phone!!

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    6 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

    Fantastic turn around time, made sure I had no questions and explained everything fully!

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    15 years ago

    Business owner information

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    Jim W.

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    11 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    Jim W.

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    7 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    14 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    14 years ago

    I've been to Cafemac several times. The service has been excellent, what they sell works and they stand behind their work.

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    13 years ago

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    Page 1 of 2

    Ask the Community - cafeMac

    Review Highlights - cafeMac

    I read reviews before I emailed Jim and I have to say - all the rave reviews were spot on and then some.

    Mentioned in 7 reviews

    Read more highlights

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    People searched for Computers 401 times last month within 15 miles of this business.

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    Sonoma Computer Store

    Sonoma Computer Store

    (11 reviews)

    $$$

    I decided to go ahead and review this company since I have lived in Sonoma for 18 years and I have…read morea strong computer background (previously Software Developer, Network Administrator and I.T. Director). From the other reviews, it seems you will either luck out and have a positive experience and give them 5 stars or more likely have a horrible experience, give them one star and never come back. I used to use them for my network support at my office and I purchased one of their own branded PCs. It was pricey, but I thought I'd get good service when I needed it. I am qualified to do all of my own technical support, but am too busy and wanted their help. Since I didn't want to drive to Santa Rosa or Marin, I went in a couple of times and was generally happy. Since I have worked in the Silicon Valley in the past, I thought that the owner, Chris, was just a quirky techy guy. Once, I needed to connect to one of my PCs remotely, and had no time to research how, so I paid them to handle it. After they charged me hundreds of dollars to come out on-site and install some third-party software that never worked, I found out that Remote Access was a free, built-in feature of the Windows operating system, so I stripped off their product and set it up myself. My "final straw" happened when their PC started making a very loud whining noise. I wanted to have them look at it, but couldn't afford to be without my workstation for days. I called and explained the situation to one of the technicians. I asked how busy they were and was told that they were days out in getting to repair PCs. I asked if I could "get in line" before actually bringing the PC in. Since it still functioned, I didn't see the point in my having to do without my PC while it sat on their shelf for days until they could get to it. As a repeat customer, this did not seem like an unreasonable request. He said to stop by in a couple of days and he would take a look at it. I went in two days later. Unfortunately, Chris was the one at the counter and I couldn't talk to the technician I had spoken to on the phone. When I explained my situation, Chris flew off the handle, shouted at his employee and then berated him in front of me, demanding to know if he had promised to allow me to "cut in line" in front of the other customers that were waiting for their PCs so that he could look at mine. I felt really sorry for the employee. After I had had enough of listening to his tantrum, I said that I would just take care of it myself. "Good luck with THAT" he shouted at me as I walked out of the door for the final time. I had to work on a Sunday, but I went to Fry's Electronics and got the replacement cooling fan that was causing the problem with no downtime of my PC. I like to shop at local Sonoma stores. I don't expect the best prices, but I expect good, personalized service. If you decide to go ahead and risk a very unpleasant and unprofessional experience, be sure to rent the old Seinfeld "Soup Nazi" episode so you'll know how to behave as a customer of this place.

    I have been taking my computers to Sonoma Computer store for 13 years, Chris the Owner, couldn't be…read moremore helpful!! I make the drive and trust him with all our computers!! I can't tell you how many times I have taken in a computer that wouldn't even turn on and Chris and his guys brought it back to life!! Thank you Chris and Sonoma Computers!!

    cafeMac - computers - Updated May 2026

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