It may sound odd to give five stars to a shop that could not resolve my problems: a broken Lacie…read moredrive internal arm, but it is just what Tony deserves. That, all my future business. After determining he could not help me, which I suspected from my online research, Tony (at my asking) called three different data recovery specialist shops (that have sterile rooms) all over the US. He obtained quotes for me and discussed the specific pros/cons of each place. He then gave me a recommendation based on his experience. We narrowed it down to a facility in Novato. He charged me very little for what would have taken me a lot of time and created a lot of angst since I am a complete technophobe. Tony was calm, knowledgeable, clear and extremely helpful. I totally agree with the person who used the word "integrity" to describe his services.

Tony @ Sonoma Valley Tech is the BEST!! Recently, my computer just upped and died…read more.... leaving me in a panic as my business is dependent on it. Like many older persons my comfort level with the amazing uses of 'high tech' is fragile at best... so I was beside myself in my tech crisis. Tony was 'cool calm/collected' from the get go and under his experienced knowledge, I was led to a fully functional and very easy to adapt to a new computer. I was of course worried and preoccupied with how 'difficult ' the switch to a new computer would be. The process was painless! And the new machine seamlessly picked up where the old has finished. No problems with pass words and losing data.... it was ALL preserved and 'at my finger tips'. I cannot THANK TONY ENOUGH for his excellent service. I'm no longer gonna be afraid of tech problems as I know I have the perfect 'go to solution'! MANY THANKS!!!

My phone got infected.. i called Joe..he met with me and had my phone back in business within about…read more10 minutes!!! He is now on my speed dial list!!

Joe helped me build a high end PC recently and it turned out amazing. He was knowledgable and…read moreprofessional and very fair about his pricing of what he charged on for the job. If you are looking for a local guy for tech services, you found him!

Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

I called to set up an appointment. I spoke to Corey, and requested service on my Apple MacBook Pro…read more Corey took me in right away, and I appreciated the quick response. Not only did Corey take my computer in, but was able to give me a quick turnaround in the same day. Corey replaced my laptop battery without compromising any of my photos and information on the laptop. Corey is very professional and gives excellent service. I've been back to Corey twice and both times he was able to get my computers up and running like brand new. I highly recommend Corey for the Quality, the Value, and Professionalism I received. Apple told me I was out of the window for repair, and it was a blessing to find Corey. I'll be recommending him to my family, friends and colleagues if they have any challenges with their computers.

Good honest smart guy that knows his stuff. He sold me (& set up) a used computer a couple years…read moreago. It still works great! I really believe that his work is worth more than he charges.

I was at Infineon Raceway and noticed Jason's billboard signage on his vehicle. I had just dropped…read moremy cell phone minutes before my track time. I asked him for a quote to fix my screen as it cracked on the asphalt. He quoted me a decent price. So I left him my phone, and in a few days he contacted me for pickup. Screen is brand new, and everything works great! Jason has the best customer service. Best of all, the office and parking lot was very easy to find. I would recommend anyone needing their pc/mac/tablet/phone to get fixed here. Thanks again Jason! See ya at the track!

I called Reach a Tech to fix my brand new HP desk top in a panic! Jason came out to Sonoma right…read moreaway and it turns out he came highly recommended by a close friend who had already used him. He is brilliant with any computer problem you my have..... And I mean anything! He is polite and takes the time to show you what he's doing so your not just paying for a blind fix..... He even sat my son down and showed him how to install a few programs:) he's a keeper!

I decided to go ahead and review this company since I have lived in Sonoma for 18 years and I have…read morea strong computer background (previously Software Developer, Network Administrator and I.T. Director). From the other reviews, it seems you will either luck out and have a positive experience and give them 5 stars or more likely have a horrible experience, give them one star and never come back. I used to use them for my network support at my office and I purchased one of their own branded PCs. It was pricey, but I thought I'd get good service when I needed it. I am qualified to do all of my own technical support, but am too busy and wanted their help. Since I didn't want to drive to Santa Rosa or Marin, I went in a couple of times and was generally happy. Since I have worked in the Silicon Valley in the past, I thought that the owner, Chris, was just a quirky techy guy. Once, I needed to connect to one of my PCs remotely, and had no time to research how, so I paid them to handle it. After they charged me hundreds of dollars to come out on-site and install some third-party software that never worked, I found out that Remote Access was a free, built-in feature of the Windows operating system, so I stripped off their product and set it up myself. My "final straw" happened when their PC started making a very loud whining noise. I wanted to have them look at it, but couldn't afford to be without my workstation for days. I called and explained the situation to one of the technicians. I asked how busy they were and was told that they were days out in getting to repair PCs. I asked if I could "get in line" before actually bringing the PC in. Since it still functioned, I didn't see the point in my having to do without my PC while it sat on their shelf for days until they could get to it. As a repeat customer, this did not seem like an unreasonable request. He said to stop by in a couple of days and he would take a look at it. I went in two days later. Unfortunately, Chris was the one at the counter and I couldn't talk to the technician I had spoken to on the phone. When I explained my situation, Chris flew off the handle, shouted at his employee and then berated him in front of me, demanding to know if he had promised to allow me to "cut in line" in front of the other customers that were waiting for their PCs so that he could look at mine. I felt really sorry for the employee. After I had had enough of listening to his tantrum, I said that I would just take care of it myself. "Good luck with THAT" he shouted at me as I walked out of the door for the final time. I had to work on a Sunday, but I went to Fry's Electronics and got the replacement cooling fan that was causing the problem with no downtime of my PC. I like to shop at local Sonoma stores. I don't expect the best prices, but I expect good, personalized service. If you decide to go ahead and risk a very unpleasant and unprofessional experience, be sure to rent the old Seinfeld "Soup Nazi" episode so you'll know how to behave as a customer of this place.

I have been taking my computers to Sonoma Computer store for 13 years, Chris the Owner, couldn't be…read moremore helpful!! I make the drive and trust him with all our computers!! I can't tell you how many times I have taken in a computer that wouldn't even turn on and Chris and his guys brought it back to life!! Thank you Chris and Sonoma Computers!!

Out of business, apparently. I found the store empty on 08/12/11…read more I'm guessing that the eventual opening of Staples, probably, was the deciding factor to close the computer repair business. It's too bad because the present competing business is Sonoma Computer Store, that has a mental case owner.

Called up today to talk to them about some Computer problems I'm having. Was amazed how helpful…read morethey were over the phone. Look forward to utilizing their service in the future. Thank you solution Sonoma

Quick response. Able to fix computer and install wall mount TV. Great communicator! Heread more

We've taken several pieces of equipment here over the years…read more Very knowledgeable team, quickly diagnosed every issue and provided solution options that aligned with our expectation and budget. Very honest team - they'll tell you straight away if the repair is worth doing or they recommend another option. A++

An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

I have known Pete now for several decades. When I have a computer problem, I turn to Pete--no one…read moreelse. He has upgraded, cleaned out viruses, wiped clean all of my computers as well as my families, including my parents and siblings. He helped save my brother, who runs his business on his computer, when his computer failed him. Pete was able to get it working and my brother as well. What I like about Pete is he is honest, trustworthy and fair. I won't go anywhere else but to Pete.

Over 16 + years of great dependable service. Peter,owner, even drops off repaired computer and…read moreshows you how it's working on his way into his place of business Kay