Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

I have known Pete now for several decades. When I have a computer problem, I turn to Pete--no one…read moreelse. He has upgraded, cleaned out viruses, wiped clean all of my computers as well as my families, including my parents and siblings. He helped save my brother, who runs his business on his computer, when his computer failed him. Pete was able to get it working and my brother as well. What I like about Pete is he is honest, trustworthy and fair. I won't go anywhere else but to Pete.

Over 16 + years of great dependable service. Peter,owner, even drops off repaired computer and…read moreshows you how it's working on his way into his place of business Kay

If I had grandchildren I could likely have my cyber questions answered for (virtually!) free, I…read moreneeded things hooked up and heard about Geek Girl being reliable and informed and so I called her. What a refreshing experience. I didn't have to wait two weeks, she's a thoughtful communicator (A key to a good business relationship). Expedient, professional, inhumanly patient (what I require...), knowledgeable and gracious about not mentioning what a know-nothing I am. Not having a particular cable she drove from almost Duncans Mills to Sebastopol and installed it with expertise and good cheer. She hooked up my new printer (after suggesting how I'd get the most bang for my bucks) and made my Mac-Mini's DVD player operable (so I can borrow from the library's vast collection) - and she hooked up my computer so I can watch movies on the screen of my 50" tv! She listen's well, follows up to make sure all is cool, and although it's not relevant and possibly Politically incorrect, she smelled good too. My suggestion is call her asap if you can use her services because news of her integrity and expertise are spreading like wildfire and folks are going to have to queue up. Oh yeah..... she charged me less than I expected too. Restoring my faith in Humanity is next to impossible, but it's certainly next to Jamie!

Jamie helped me recover my precious data from my old SSD drive and suggested helping me build my…read moreultimate gaming PC. She was able to pick all the right components that I needed for my setup. Great person to talk to and very knowledgeable w/ all the tech talk. Thanks Again Jamie!

Mac Daddy responded promptly to my request for service and was top notch in every way in addressing…read morethe problem and fixing it. I highly recommend Mac Daddy to anyone with an iPhone issue!

I've brought my laptop to Mac Daddy Repairs in Sebastopol a couple of times and have been…read moreincredibly grateful for their expertise and professionalism. Each time, they diagnosed the issue quickly and had my laptop repaired and back to me faster than I expected. I really appreciate how considerate they are of time sensitivity. They make an effort not only to fix the immediate problem but also to ensure there aren't any lingering issues that might cause trouble later. Everyone is friendly, and the location is easy and convenient. It's reassuring to have a reliable place like this when tech problems pop up. They have definitely become our go to for any laptop issues, and I would highly recommend their services. Great value!Thanks Boden!

I had just spent a considerable amount of money on high-end PC parts for a new build. I assembled…read morethe computer, but ran into issues installing and updating the operating system. It was clearly a hardware problem that I could not figure out. I double and triple checked my work, checked the seating of all the components, and was at a loss to figure out what the problem was. I have experience building PCs, so making the decision to drop it off at a shop was unthinkable. However, after talking to Darin over the phone, he assured me he could troubleshoot my assembly and if necessary isolate any faulty components on the bench in time for me to RMA them. I dropped my computer off shortly before they closed for the Labor Day weekend, and had a very pleasant conversation with Darin and Jesse. They are two sharp guys who genuinely care about providing a superior level of customer service as well as some creative and valuable learning opportunities about computers for local kids. Chris gave me a call a few days later and let me know that after confirming that my assembly was done correctly and all the parts were functioning properly, the problem came down to a year old BIOS version on my brand new motherboard, something that had never occurred to me to check. They were able to flash it then get Win 11 installed and fully updated. They performed stress and thermal tests on all my parts and Darin personally insisted on carrying my box to my car when I came to pick it up. As a parting gift, he gave me what was probably the deepest dive into case fan configuration and airflow that I'd ever had with a sane human being. So far it's running great, and the cost was quite a bit less than I'd expected to have to pay. This isn't exactly the sort of service I have any desire to need an a regular basis, but if I did, I wouldn't hesitate to give these guys a call. I would recommend them to anybody who was in need of any of the services they perform. It's really easy to support a good group of people doing good work.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

Yay, my computer is behaving like normal again! When I noticed it was crashing I called Scott. That…read morewas a good decision. He kept my laptop only a couple of days and all is well again. I'm not very techie but Scott was never condescending. He answered every question and we worked well together to troubleshoot. Recommend!

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

Charles has helped me through the years to do just about anything with my Mac. The biggest project…read morewas updating storage of all my professional photography files...from10 old drives to two! I'm not a spring chicken so require patience, and Charles becomes just the kind of guide I need. I just replaced a six year old computer and he will be here to set it up! TEN stars!!

Charles was wonderful! I originally worked with another company that was very helpful but…read moreunfortunately couldn't resolve my issue. I then found Charles, and I'm so glad I did. At first I was a little nervous after hearing what the problem might be, but with persistence and skill he was able to fully resolve it, giving me huge relief and get me back into my Mac. He also went above and beyond by helping me set up the best backup solution to keep my data safe for the future. Charles is knowledgeable, reliable, and genuinely cares about his clients. I now know I have a trusted consultant for any technical issues with Macs, PCs. I highly recommend him five stars all the way!

Long story short, my husband was reconfiguring a brand new tower computer (Alienware by Dell) we…read morejust bought to make it work great by installing extra fans, & upgraded products into it. This is on Friday night. Wound up with it not working. Panic setting in bc he needs this to work immediately due to work commitments. Called a few places - all were closed in Sat except SR Technologies in SR but they couldn't "get to it till Monday" Tried CEG and they were open on SATURDAY. The guy in there fixed my husband's computer for no $!!! Also gave my husband great advice! Will we go here again? YES! Do I recommend this place? A RESOUNDING YES! All is well! TYSM CEG! Place is fantastic with brilliant techs!

I hired CEG in the spring for my studio's urgent digital maintenance needs. I paid $1,000 for a…read more"full assessment" and a recommendation for a new RAID system (a $10K+ emergency). The service was an absolute failure: Zero Urgency & Unprofessionalism: It took MONTHS--not days--to get an equipment estimate, despite being hired for quick response. There were constant delays, missed deadlines, and all-around poor communication. Hidden Fees & Massive Overcharge: Their final quote was a shocking $19,000--nearly double the initial estimate. A closer look revealed an undisclosed, hidden surcharge on all hardware, and $1,600 more than B&H Photo for the main RAID system. Rude Management & Illegal Practices: When I called to question the surcharges and ask for my $1K fee back, the supervisor was rude and condescending, defending the "normal" surcharges. Admitted to Illegal Recording: Most alarmingly, the person I was speaking with admitted on the call that he was illegally recording the conversation without my consent, only stopping the recording midway through. As California is a two-party consent state, this is a clear violation of state privacy laws and demonstrates a complete disregard for ethical and legal business conduct. I would advise everyone to steer clear of CEG. They overcharge, hide fees, lack professionalism, and engage in deeply questionable business practices. Jim G.

Having had a bad experience with another business in the past I didn't know who to take my computer…read moreto this time. No one I know could recommend a place so I rolled the dice and went to Affordable Computer, a decision I am happy with. Brian is fast and efficient. I called around and people told me it would be several days before I could have my machine returned but Brian fixed my virus problem overnight and for less money than the competition. The next time I need a machine repaired I'll know where to go.

Brian at Affordable Computer Service was extremely knowledgeable and helpful. He took time to…read moreexplain options with me concerning my computer repair. I highly reccomend his very personable service!