Love these people & this place! All the staff have been incredibly kind & helpful, every time I've…read morebeen here! i tend to ask many questions (to figure stuff out); each team-person has been patient, supportive, & even helped me brainstorm. i've used copy machines, printer, shredding services; i've bought machines, office supplies etc. If they didn't have an item I was seeking, they suggested how I might find elsewhere. I've come on my bike & asked them to "save" purchased large items for me (twice), til friend could pick it up in car. They are always amenable. {Notice a couple reviews from last year mention "less-enjoyable" experience w/ team .... I can't speak for those sitch's. But... given the last 2 years found tons of businesses stressed & under-staffed (w/ bare-min-numbers of workers feeling understandably harried, over-worked, strained & exhausted), I imagine this may have been in play ?? So... Here's hoping we all can be patient with each other and ourselves, through such times...!}

What a terrible company! I used to be able to print my holiday letters there for a reasonable price…read morefor years then the price skyrocketed to hundreds of dollars. Today I needed to send a fax. There was no cover sheet and to get any help with it cost $30. These people should be run out of town. Go to Patt's Copy World instead where people will fax for you and the charge is minimal.

I have known and done business with Pat and her dear husband Charlie and the apple of their eye Bam…read moreBam (not real name but if you ever saw him play ball.......) for over 20 years. In the mid 90's as a wine broker based in Sonoma,They earned my business by paying close attention to detail, but more by being people that conveyed trust just by being themselves. Now, although I have moved to Folsom to open a wine retail store, I still take my business to them some 75 miles away. Some would question the decision to do said, for me it was a no brainer. Mark Caletges Proprietor The Maverick Wine Company Inc 6611 Folsom Auburn Rd. Folsom,Ca. 95630

I can't say enough wonderful things about this print shop, both Patt and Jordan were so helpful. I…read moreneeded a very large banner printed at the last minute. Not only did they get it done, they delivered it for me! They were so friendly and professional AND extremely reasonable. By the way, the banner said "Will you marry me" and had to be visable from a hot air ballloon in flight!

I have never written a yelp review but I felt inclined to after visiting cafeMac…read more The ambiance of this store will give you a peculiar feeling that you may never experience anywhere else in your life. From vibes alone, this store is S tier. It's like a landscape designer imagined a movie set for a tech support store without seeing anything newer than a 2007 iMac desktop computer. Feels vaguely cultish, but in a good way. It is tidy and visually pleasing without the asceticism of a modern tech store. In fact, it's downright cozy. Maybe it's what the 90s imagined the 2000s to be (it's certainly not the 2020s). The world feels smaller, more approachable, and safer at this store. It harks back to a more optimistic time, when people believed that the Information Age would bring nothing but good into the world. This store is a masterclass in interior design. I bought a MacBook charger here, it works very well.

Very helpful when I bought a new iPhone for my hubby. And, they'll help him transfer data and learn…read morethe tricks on his new phone!!

My phone got infected.. i called Joe..he met with me and had my phone back in business within about…read more10 minutes!!! He is now on my speed dial list!!

Joe helped me build a high end PC recently and it turned out amazing. He was knowledgable and…read moreprofessional and very fair about his pricing of what he charged on for the job. If you are looking for a local guy for tech services, you found him!

It may sound odd to give five stars to a shop that could not resolve my problems: a broken Lacie…read moredrive internal arm, but it is just what Tony deserves. That, all my future business. After determining he could not help me, which I suspected from my online research, Tony (at my asking) called three different data recovery specialist shops (that have sterile rooms) all over the US. He obtained quotes for me and discussed the specific pros/cons of each place. He then gave me a recommendation based on his experience. We narrowed it down to a facility in Novato. He charged me very little for what would have taken me a lot of time and created a lot of angst since I am a complete technophobe. Tony was calm, knowledgeable, clear and extremely helpful. I totally agree with the person who used the word "integrity" to describe his services.

Tony @ Sonoma Valley Tech is the BEST!! Recently, my computer just upped and died…read more.... leaving me in a panic as my business is dependent on it. Like many older persons my comfort level with the amazing uses of 'high tech' is fragile at best... so I was beside myself in my tech crisis. Tony was 'cool calm/collected' from the get go and under his experienced knowledge, I was led to a fully functional and very easy to adapt to a new computer. I was of course worried and preoccupied with how 'difficult ' the switch to a new computer would be. The process was painless! And the new machine seamlessly picked up where the old has finished. No problems with pass words and losing data.... it was ALL preserved and 'at my finger tips'. I cannot THANK TONY ENOUGH for his excellent service. I'm no longer gonna be afraid of tech problems as I know I have the perfect 'go to solution'! MANY THANKS!!!

This UPS store has a wonderful, warm and ever so friendly and helpful supervisor, Puja…read more I highly recommend all of your Sonoma mailing and other postal needs to be done at this store. Thank you so very much for the excellent service!

This UPS location is great, the staff are always so kind, accommodating & efficient, I never feel…read morelike im waiting. They remember me & my kids and are so helpful with all my returns & shipping needs. Thank you for being a trusted locally owned business in Sonoma!

Locally, this mobile home park is known as "Moon Valley". It is nicely situated walking distance to…read moreSonoma, and it seems to be a nice enough place, seen from the outside. However, the experience had with Terry, the manager, left much to be desired. I phoned the moment the office opened, requesting to meet the manager, and if possible, get a quick tour of the property. I was curtly told "No, I don't have time." I explained I was from out of town, transiting through. "Just 5 minutes", I pressed? "No, I'm completely booked today." How about tomorrow?" I asked. "No, we don't work weekends." Okayyyyy. "Call again next week". Right. As a prospective home buyer, I wanted to meet the manager. That he was not able give me 5 minutes shows lack of, well, foresight, time management, to name but a few! Needless to say, I'm no longer considering this park.

Very unwelcoming to families! Children cannot play in their own neighborhood without getting…read morecomplaints!

Ricardo arrived on time with a smile and a spring in his step. He's very knowledgeable, seasoned at…read morehis craft, and professional in his manner. He was able to diagnose the problems in less than 10 minutes and was candid in his assessment of the situation... without trying to sell me on a fix or parts. When I do upgrade, Ricardo's card will be taped to my new, large format printer.

We had an excellent experience working with Ricardo to repair our HP Laser Printer. He was very…read moreresponsive, honest, and service-oriented. Although we were on the fence about repairing the printer as it is quite old, after consulting with Ricardo we decided to go ahead with fixing it due to the high cost of the cartridges. As soon as he received the new fuser, Ricardo contacted us and arrived to repair the printer the same day. The repair took less than an hour and his cost was very reasonable. We highly recommend Ricardo's services and will definitely contact him in the future for any of our computer or printer needs.

Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!