What a terrible company! I used to be able to print my holiday letters there for a reasonable price…read morefor years then the price skyrocketed to hundreds of dollars. Today I needed to send a fax. There was no cover sheet and to get any help with it cost $30. These people should be run out of town. Go to Patt's Copy World instead where people will fax for you and the charge is minimal.

There is no one to help and we do finally find someone , they acted as though I was bothering her…read more And barely answered my questions. a week 10 days ago was told to me if I signed up for app I could get $20 coupon and would be in my account in 4-5 days. Today I was going to by a printer .First she overcharged me $60 when I told her it was on sale for she just changed it (not asking for a price check-which makes me question ) and apparently the coupon has not been activated ??? . I told the woman I was canceling the order People behind me gave me a thumbs up. I don't care if I have Togo out of town , I will not go in there again. In past I bought multiple computers iPad And such

I can't say enough wonderful things about this print shop, both Patt and Jordan were so helpful. I…read moreneeded a very large banner printed at the last minute. Not only did they get it done, they delivered it for me! They were so friendly and professional AND extremely reasonable. By the way, the banner said "Will you marry me" and had to be visable from a hot air ballloon in flight!

I just got a complicated job done at Patt's. I'm a perfectionist. It wasn't easy. Patt went above…read moreand beyond the call of duty to make it right. No complaints. No snark. Obviously, there are a lot of bad reviews on this website. But my experience was splendid. Patt and George were total sweethearts.

Very helpful when I bought a new iPhone for my hubby. And, they'll help him transfer data and learn…read morethe tricks on his new phone!!

Apple tech issues? Tired of shlepping an hour to Corte Madera? Look no further -- visit cafeMac in…read moreSonoma on Broadway! So I finally upgraded my iPhone from 13 mini to 17 pro mac. In the process, I took all of my family's numerous USB(A)-Lightning charging cables to my local environmentally friendly recycling center. A week later, I realized that my cordless keyboard and cordless magic mouse both still need to be charged using USB(A)-Lightning cables. Duh! Groan. I had moved to Sonoma where I discovered that there isn't an Apple store nearby. For several small issues, I've had to drive an hour to Apple Corte Madera or waited until I needed to go to SF to visit the Apple Chestnut Street location. Both tend to be crowded. I drove an hour to Apple Santa Rosa, but their staff left me underwhelmed. I couldn't find a used USB(A)-Lightning cable on FaceBook Marketplace that was near enough to me. My environmentally friendly recycle center in San Rafael (Renew) isn't open on the weekends, where they also sell a variety of used cables. ChurchMouse in Sonoma didn't sell the right type of used charging cable. So ... I drove to Apple Corte Madera, where the salesperson *ostensibly* listened to my problem and then promptly sold me the wrong charging cable. They sold me a USB(C)-Lightning cable, insisted that it was the correct solution for what I needed, never asked the year of my destop Mac (it's on their system), the year of my laptop (it's on their system), or what kind of Apple block plugs I have at home. Spoiler alert ... I now realize that they are all USB(A). Rather than drive to Corte Madera AGAIN, I wisely tried out cafeMac on Broadway in Sonoma. BINGO. The owner and staff members are super friendly and understanding. They are great with tech. They are good listeners, unlike some of the staff at Apple stores who are young, new, overly confident (and sometimes wrong), and constantly trying to sell me additional things that I simply don't need. cafeMac happily offered to exchange my "wrong" USB(C)-Lightning cable for the "right" USB(A)-Lightning cable, at no charge. I asked if they needed my receipt to show that I'd bought it directly from an Apple store just a few days prior. They didn't need to see it. Their customer-oriented attitude and friendly nature immediately put me at ease and make me want to come here for all my Apple tech problems and purchases! Their location on Broadway is excellent and street parking is easy. Kudos to owner Jim Witous and his excellent staff for such a smart idea -- providing real service to a geographic area which is not served by Apple. I am so glad to see cafeMac able to service the many Apple users in Sonoma and Napa. I was surprised when I moved here to Sonoma to discover that Apple has no store in either Sonoma or Napa and has no plans to service these areas. I'm proud to support my local stores and impressed with their service attitude. Sonoma Proud!

Joe is efficient, knowledgeable, and fair on the pocket book…read more He has great respect for his clients, even if we are not as savvy as he is. You will not be disappointed, he took care of transfering my data from my old lap top to my new one, made sure everything was there and set up my wireless printer in less than 2 hours. He would have been done quicker if it wasn't for my slow old PC. 5 stars

Joe helped me build a high end PC recently and it turned out amazing. He was knowledgable and…read moreprofessional and very fair about his pricing of what he charged on for the job. If you are looking for a local guy for tech services, you found him!

Tony @ Sonoma Valley Tech is the BEST!! Recently, my computer just upped and died…read more.... leaving me in a panic as my business is dependent on it. Like many older persons my comfort level with the amazing uses of 'high tech' is fragile at best... so I was beside myself in my tech crisis. Tony was 'cool calm/collected' from the get go and under his experienced knowledge, I was led to a fully functional and very easy to adapt to a new computer. I was of course worried and preoccupied with how 'difficult ' the switch to a new computer would be. The process was painless! And the new machine seamlessly picked up where the old has finished. No problems with pass words and losing data.... it was ALL preserved and 'at my finger tips'. I cannot THANK TONY ENOUGH for his excellent service. I'm no longer gonna be afraid of tech problems as I know I have the perfect 'go to solution'! MANY THANKS!!!

This the second time that I needed my PC diagnosed and repaired. The first time my PC desktop was…read moreslow to boot up and process activities and Tony recommended an upgrade to an SSD which turned out great. This time my PC was crashing and again Tony figured out that it had corrupted memory cards and replaced them and my PC is working like new (it's ten years old). And the cost was reasonable both times. I highly recommend Sonoma Valley Tech.

Great services, even when there's a line. Staff are very courteous and friendly. They always ask if…read moreI need anything else when I have completed my business.

"Sam" at the Sonoma UPS Store is a Wonderful notary and sales agent! She was efficient,…read moreknowledgeable, and very customer focused ! I would do all my business at this location due to her exemplary service! Dr. E. A. Kyser

Very unwelcoming to families! Children cannot play in their own neighborhood without getting…read morecomplaints!

Locally, this mobile home park is known as "Moon Valley". It is nicely situated walking distance to…read moreSonoma, and it seems to be a nice enough place, seen from the outside. However, the experience had with Terry, the manager, left much to be desired. I phoned the moment the office opened, requesting to meet the manager, and if possible, get a quick tour of the property. I was curtly told "No, I don't have time." I explained I was from out of town, transiting through. "Just 5 minutes", I pressed? "No, I'm completely booked today." How about tomorrow?" I asked. "No, we don't work weekends." Okayyyyy. "Call again next week". Right. As a prospective home buyer, I wanted to meet the manager. That he was not able give me 5 minutes shows lack of, well, foresight, time management, to name but a few! Needless to say, I'm no longer considering this park.

We had an excellent experience working with Ricardo to repair our HP Laser Printer. He was very…read moreresponsive, honest, and service-oriented. Although we were on the fence about repairing the printer as it is quite old, after consulting with Ricardo we decided to go ahead with fixing it due to the high cost of the cartridges. As soon as he received the new fuser, Ricardo contacted us and arrived to repair the printer the same day. The repair took less than an hour and his cost was very reasonable. We highly recommend Ricardo's services and will definitely contact him in the future for any of our computer or printer needs.

Ricardo drove for over an hour and a half to meet me at my apartment in San Jose to fix my HP laser…read moreprinter. Ricardo was able to diagnose the problem in less than 10 minutes and fixed the issue at a very reasonable price. Ricardo is highly recommended.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.