1. Endsight

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Napa, CA

Endsight

3.8 (11 reviews)
Open • 5:00 am - 7:00 pm

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Services - Endsight

Cloud services

Data recovery

Remote access services

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Napa One - iMacs, Minis, & Thunderbolt Displays

Napa One

(26 reviews)

My 2010 27" iMac was becoming unresponsive while typing emails, and I shut it down with the power…read moreswitch. This also happened about a month ago, but I was able to reboot in Safe Mode. Not this time! It would not boot in spite of more than 6 hours of DIY recovery attempts. I found Napa One with a Google search, and sent Don Hirsohn a detailed email describing the Mac, OS, and problems. I asked if he could restore it and recover 650 GB of applications and data. He replied immediately that he could do that, and I arranged to bring the Mac to him in Napa the next morning. He was able to reboot the Mac that day but determined the HDD was failing. He recommended replacing it with a 1TB solid state drive. The drive was ordered and received in 3 days. Don then restored the Mac from my TimeMachine drive. The Mac is working perfectly now with all files intact. A lifesaver! Loading apps and large files is noticeably faster with the SSD. Some apps required recertification, and he advised me how to do that for my Microsoft Office products. He also made a bootable USB drive as a savior for any future recurrences. Don was very knowledgeable about the problem and very responsive. He charged a fair price for his services and for the new drive. I am 100% pleased and I recommend Don highly. He is now my go-to person for any future Mac issues.

I have not found anyone who understands the inner workings of Apple's Macintosh and has always…read morefixed any problem I've had. Don ordered my last Mac and was extremely glad I went through him because he saved me money by handling the order. PS: doesn't charge a fortune. A satisfied client Jim Hilsabeck Napa

Computer Engineering Group - CEG Staff

Computer Engineering Group

(126 reviews)

Long story short, my husband was reconfiguring a brand new tower computer (Alienware by Dell) we…read morejust bought to make it work great by installing extra fans, & upgraded products into it. This is on Friday night. Wound up with it not working. Panic setting in bc he needs this to work immediately due to work commitments. Called a few places - all were closed in Sat except SR Technologies in SR but they couldn't "get to it till Monday" Tried CEG and they were open on SATURDAY. The guy in there fixed my husband's computer for no $!!! Also gave my husband great advice! Will we go here again? YES! Do I recommend this place? A RESOUNDING YES! All is well! TYSM CEG! Place is fantastic with brilliant techs!

I hired CEG in the spring for my studio's urgent digital maintenance needs. I paid $1,000 for a…read more"full assessment" and a recommendation for a new RAID system (a $10K+ emergency). The service was an absolute failure: Zero Urgency & Unprofessionalism: It took MONTHS--not days--to get an equipment estimate, despite being hired for quick response. There were constant delays, missed deadlines, and all-around poor communication. Hidden Fees & Massive Overcharge: Their final quote was a shocking $19,000--nearly double the initial estimate. A closer look revealed an undisclosed, hidden surcharge on all hardware, and $1,600 more than B&H Photo for the main RAID system. Rude Management & Illegal Practices: When I called to question the surcharges and ask for my $1K fee back, the supervisor was rude and condescending, defending the "normal" surcharges. Admitted to Illegal Recording: Most alarmingly, the person I was speaking with admitted on the call that he was illegally recording the conversation without my consent, only stopping the recording midway through. As California is a two-party consent state, this is a clear violation of state privacy laws and demonstrates a complete disregard for ethical and legal business conduct. I would advise everyone to steer clear of CEG. They overcharge, hide fees, lack professionalism, and engage in deeply questionable business practices. Jim G.

Matthew IT Services - Owner / Support Agent

Matthew IT Services

(19 reviews)

Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Endsight - itservices - Updated November 2026

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