The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Yay, my computer is behaving like normal again! When I noticed it was crashing I called Scott. That…read morewas a good decision. He kept my laptop only a couple of days and all is well again. I'm not very techie but Scott was never condescending. He answered every question and we worked well together to troubleshoot. Recommend!

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Had the pleasure of working with SR technologies, I sent an old desktop where I needed the data…read moreextracted and they had it ready in a few days. If you have old laptops laying around this is the best thing you can do for yourself! They will recycle after extracting your data!

On time Gave great budget options…read more Shared insights to what is needed and what is truly optional

Nice customer service. They didn't hesitate to try a few simple troubleshooting steps even before…read moregetting to the diagnostics. And it was all left to me. Old computers are recycled of for free, that's helpful. I'd definitely make this my first stop for PC needs.

AVOID THIS PLACE LIKE THE PLAGUE. You are better off throwing your device into a brick wall than…read morebringing it here. I brought my $3,000 laptop in to have the fan replaced because a bearing had begun rubbing and making noise. I even got them the replacement part, I just needed them to install it. I was told it would take a week, which I understood. After 1 week they called me and said I could pick it up. I picked it up, and when I got home I turned it on. Upon turning it on I was met with BIOS error codes and the computer refusing to bypass them to "conserve the health of the hardware." I brought it back, and told them what was happening. They quoted me another week for diagnostics, which I agreed to. After a week they told me it was my battery and that it would need to be replaced. After ANOTHER week (3 weeks since initial drop off now), they called me again and said it was ready to pick up. I picked it up, brought it home, and it was still completely destroyed. More BIOS errors, the computer running extremely slow, and it turned off instantly if it became disconnected from the charger. I brought it back once more and was met with someone telling me "well you can still use it like a desktop, just always have it plugged in." After they took it again, quoted me another week, etc etc, they told me it was my CPU that was fried and that I could pick up my computer whenever, but that it wouldn't turn on. Keep in mind I initially dropped it off for a FAN replacement. After a strongly worded phone call, threats of a civil suit, and twisting their arm, they agreed to replace the parts THEY broke but that it would take a significant amount of time. 3 months after this call, I get my computer back and it works. Since then I have experienced nothing but issues with my computer. The fan has begun violently shaking the computer, keys are pressed in and will double type (or not type at all), and the AC charging adapter has become intermittent. I wouldn't trust these people to replace TV remote batteries. Take your business elsewhere.

I have known Pete now for several decades. When I have a computer problem, I turn to Pete--no one…read moreelse. He has upgraded, cleaned out viruses, wiped clean all of my computers as well as my families, including my parents and siblings. He helped save my brother, who runs his business on his computer, when his computer failed him. Pete was able to get it working and my brother as well. What I like about Pete is he is honest, trustworthy and fair. I won't go anywhere else but to Pete.

Over 16 + years of great dependable service. Peter,owner, even drops off repaired computer and…read moreshows you how it's working on his way into his place of business Kay

Quick to respond, easy to understand and eager to assist. I hired Carlos for commercial ethernet…read morecabling for a POS system. Installation was smooth and he even saved the day with extra cables that I forgot to bring! I would recommend this business for any small commercial project.

I was considering getting a new computer but had Carlos fix a few issues. Now it works like new,…read morevery happy with Carlos work and personality. He is very prompt to respond and explains in a way that I can understand. I will use him again!

I had just spent a considerable amount of money on high-end PC parts for a new build. I assembled…read morethe computer, but ran into issues installing and updating the operating system. It was clearly a hardware problem that I could not figure out. I double and triple checked my work, checked the seating of all the components, and was at a loss to figure out what the problem was. I have experience building PCs, so making the decision to drop it off at a shop was unthinkable. However, after talking to Darin over the phone, he assured me he could troubleshoot my assembly and if necessary isolate any faulty components on the bench in time for me to RMA them. I dropped my computer off shortly before they closed for the Labor Day weekend, and had a very pleasant conversation with Darin and Jesse. They are two sharp guys who genuinely care about providing a superior level of customer service as well as some creative and valuable learning opportunities about computers for local kids. Chris gave me a call a few days later and let me know that after confirming that my assembly was done correctly and all the parts were functioning properly, the problem came down to a year old BIOS version on my brand new motherboard, something that had never occurred to me to check. They were able to flash it then get Win 11 installed and fully updated. They performed stress and thermal tests on all my parts and Darin personally insisted on carrying my box to my car when I came to pick it up. As a parting gift, he gave me what was probably the deepest dive into case fan configuration and airflow that I'd ever had with a sane human being. So far it's running great, and the cost was quite a bit less than I'd expected to have to pay. This isn't exactly the sort of service I have any desire to need an a regular basis, but if I did, I wouldn't hesitate to give these guys a call. I would recommend them to anybody who was in need of any of the services they perform. It's really easy to support a good group of people doing good work.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

Craig was great, got my printer back after another tech gave up. Recommended virus software and…read moretuned up PC. Would happily recommend him to anyone with computer issues. I intend to buy a new computer and will get him to assist with moving many years of data over. Very reasonable rate. Donna in Santa Rosa, CA

We are an IT service provider based in Marietta, Georgia, and while we aren't a direct customer of…read moreCraig's, we've had the pleasure of working with him on several projects in California where we've needed boots on the ground help. Craig has been absolutely fantastic to work with! He is extremely responsive, dependable, and always goes above and beyond to make sure the job is done right. He takes great care in ensuring that all the equipment we ship out is properly installed and configured, which gives us tremendous peace of mind when managing projects from across the country. He has also been incredibly flexible with our project timelines and is always willing to work with us when schedules change. His communication is excellent, and we never have to worry about whether something is getting done. Craig is on top of it! We truly appreciate having someone we can trust to represent our team in the field. Craig has made coordinating our California projects so much easier, and we look forward to continuing to work with him. Highly recommend!