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    Computer Therapy

    4.3 (4 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Computer Therapy

    Data recovery

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    Computer Engineering Group - CEG Staff

    Computer Engineering Group

    (126 reviews)

    I hired CEG in the spring for my studio's urgent digital maintenance needs. I paid $1,000 for a…read more"full assessment" and a recommendation for a new RAID system (a $10K+ emergency). The service was an absolute failure: Zero Urgency & Unprofessionalism: It took MONTHS--not days--to get an equipment estimate, despite being hired for quick response. There were constant delays, missed deadlines, and all-around poor communication. Hidden Fees & Massive Overcharge: Their final quote was a shocking $19,000--nearly double the initial estimate. A closer look revealed an undisclosed, hidden surcharge on all hardware, and $1,600 more than B&H Photo for the main RAID system. Rude Management & Illegal Practices: When I called to question the surcharges and ask for my $1K fee back, the supervisor was rude and condescending, defending the "normal" surcharges. Admitted to Illegal Recording: Most alarmingly, the person I was speaking with admitted on the call that he was illegally recording the conversation without my consent, only stopping the recording midway through. As California is a two-party consent state, this is a clear violation of state privacy laws and demonstrates a complete disregard for ethical and legal business conduct. I would advise everyone to steer clear of CEG. They overcharge, hide fees, lack professionalism, and engage in deeply questionable business practices. Jim G.

    I had reached out to CEG to replace an iPhone battery (thought it was swollen), they quickly got me…read morein the same day for a drop off repair. Ends up it was the screen that had come detached and needed replaced. Unfortunately the cost of the repair was more expensive than the worth of the phone. So they were able to put it back together, better than when I dropped it off, and didn't charge me anything. Everyone I spoke with was friendly and courteous, definitely first class service. For any computer or smart phone repairs I know how to call first! The folks at CEG rock!

    Computer Therapy - itservices - Updated May 2026

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