Cookie Cutter Website Designer - All Show and No Go...
First, I do not enjoy writing this review. However, for the community I think that I must. I found Stacee's posting in Craigslist where the claim was that Stacee & Company did both WordPress and Shopify Themes. From a purely emotional point of view I give "No Stars". However, I have given 2 Stars which I think generous in this case. At first, we spoke on the phone and I was very excited to work with a Web designer. She asked for a deposit and I asked is $200 agreeable? She accepted. I quickly sent her this deposit from my PayPal account. My expectation was that we would decide on a platform and a Theme. Then we would get the website up and running. Instead, absolutely nothing was done and any recommendations that she made were poor choices, in my opinion.
What I found instead was that she strongly favors WordPress and one theme only. To me, this smacks of bait and switch. I explained why that theme did not meet my design criteria. In fact, I wrote 6 emails to the point of frustration. Then realizing that I was not getting through I wrote a short and kind email canceling this project as it was not a fit. Stacee calls shortly after acting all confused. At this point, she started getting all defensive telling me all the businesses she had started and on and on. So, after all of the emails and chest pounding, I had enough and simply matched her ridiculous arguments. Now I am being chastised for being angry. It never ends with Stacee. Regardless, I wrote a kind email suggesting that we split the difference. Nope, she wants to keep $150. Yet, I have no website, no theme, no software and I am extremely unhappy!!!
In summary, this is not how you treat anybody, especially a customer. From a technical point of view I find that Stacee seems to have little understanding or interest in SEO, performance or security. So if you want a pretty website she can deliver, while performance, SEO and security are mediocre at best. Now I had to file a PayPal claim and others plus this review. I tried to work with her and tried to find a compromise but at each juncture I feel like we are in a contest. I just wanted somebody to assist in designing several websites. What a freaking Nightmare !!! read more