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    Results Marketing

    5.0 (5 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Results Marketing

    Brand Management

    Web design

    Website development

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    7 years ago

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    Birgit R.

    Thank you very much, it is a pleasure working with you.

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    Cartridge World Walnut Creek

    Cartridge World Walnut Creek

    (14 reviews)

    $$$$

    Months ago I contacted Cartridge World of Walnut Creek first of all regarding my old, failing HP…read moreprinter. The quick reply laid out the reality of it probably being mechanical and not cost-effective to fix with an estimate on the repair bill. I agreed. Then the rep gave me some ideas on a new printer in my price range. The models suggested ultimately weren't my final cup-of-tea, but I have to say that the detailed opinions on my old dead printer and lengthier replies to my other inquiries were very good customer service. They could have just as easily been rude and left blunt, disregarding replies. My recommendation is that you give them an honest shot at earning your business!

    I called to see if they could help me with my HP 6500 All-in-One, which had stopped printing in…read moreblack. I had already tried finding answers on Google, and manually cleaned the printheads, but that didn't fix the problem. So, I started calling around to see how could repair it. Cartridge World was the only place I called that was truly helpful. They saved me a lot of time, and potential waste of money, by being honest with me. They told me that the printheads were shot, and that HP didn't make a replacement. The only option was to try a refurbished one and those don't work the majority of the time. They said my printer was only designed to last approx. 4yrs, and it had lasted much longer than that! I also asked for their feedback on a couple of printers I was considering as a replacement. They were super helpful there as well. Very refreshing to get someone who is honest, forthcoming and helpful, even when it seemed like they might have been in a hurry. I recommend them!

    Office Machine Specialists - Copier

    Office Machine Specialists

    (26 reviews)

    $$

    After finally admitting defeat in what felt like a never-ending battle with my 2 Brother printers,…read moreI called a few numbers to see if there was a chance I could get them serviced, rather than just buying new ones at $600 a piece. OMS was the perfect fit. Cheryl answered the phone and after confirming they could service my specific models, she said they could send a technician to my home and told me the hourly rate and also that they didn't have a 2-hr service minimum or anything like that (which other places I called did have). I'm a mobile notary so even though these printers are for my business, it's not like I have an office with enough printer problems for two hours of work. I do print around 1,000 pages/day, so they're definitely work horses and I need them running at their best or I can't get work. After the short call, I had an appointment scheduled, and a couple days later, right at 10 a.m. (for an appt window between 10 & noon), I received a call from their technician and Co-owner, David, who was already on his way). I really appreciated his timeliness and communication and all the work he put in to diagnose/repair one printer, and laying the other to rest. David was friendly and worked diligently for the entire hour-plus time that he was here. he also went over a few different printer options for when I'm ready to purchase a new one and let me know what they sell and service through their company, so I look forward to working with them again in the future!

    David is hands down the best copy guy I have ever worked with! Very honest and helpful! You won't…read morebe disappointed!

    Results Marketing - marketing - Updated May 2026

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