The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

I have known Pete now for several decades. When I have a computer problem, I turn to Pete--no one…read moreelse. He has upgraded, cleaned out viruses, wiped clean all of my computers as well as my families, including my parents and siblings. He helped save my brother, who runs his business on his computer, when his computer failed him. Pete was able to get it working and my brother as well. What I like about Pete is he is honest, trustworthy and fair. I won't go anywhere else but to Pete.

Over 16 + years of great dependable service. Peter,owner, even drops off repaired computer and…read moreshows you how it's working on his way into his place of business Kay

Yay, my computer is behaving like normal again! When I noticed it was crashing I called Scott. That…read morewas a good decision. He kept my laptop only a couple of days and all is well again. I'm not very techie but Scott was never condescending. He answered every question and we worked well together to troubleshoot. Recommend!

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

Mac Daddy responded promptly to my request for service and was top notch in every way in addressing…read morethe problem and fixing it. I highly recommend Mac Daddy to anyone with an iPhone issue!

Bodhi is fantastic!! He's friendly, professional, super knowledgeable, accommodating & reasonably…read morepriced. I highly, highly recommend him with my strongest possible endorsement!!!!

Very impressed with Core Help. On Monday I took my MacBook to Phil because my hard drive needed to…read morebe replaced. Plus, it was an emergency since I depend on the efficiency of this laptop regarding my university assignments. Anyways, Phil was fast in fixing my problem. His price was reasonable. And he is extremely pleasant! He also updated my computer, and cleaned the surface of it. My MacBook looked entirely brand new when I came to pick it up this morning. Amazing guy. Amazing service. Better than waiting at the Apple Store. I highly recommend Phil!

Phil is very knowledgeable, fixes the problem, and very patient with those of us who aren't so…read morecomputer savvy. Highly recommend!

I had a truly incredible experience working with Tejas. From the moment I reached out he was…read moreprompt in replies. Don't let the age of these young entrepreneurs fool you. The level of computer expertise and customer service was far superior to any other IT type service I have ever had. I had reached out for assistance fixing my son's computer in time for Christmas. I didn't even know what the problem was. Tejas was extremely quick with diagnostics and the price was so reasonable. I was informed of each step of the repair and given different options. Communications were clear, concise and I knew what was happening to my computer the entire time. The repair was done quickly and the return made me feel safe during Covid. Unfortunately a new issue popped up shortly after Christmas. Tejas made a house call to see what exactly was happening in our own environment. Again he made a quick diagnosis. He took the computer and the only thing I paid for were the parts. I am sure this was a new issue but he would not take any additional money. Again, had the computer back in a very short time. I forgot to add both times I was texting non-stop with tons of questions. He was very patient and professional in his replies and never seemed to busy to respond or make me feel like my questions were unreasonable. Such a fine young man and I am sure his business partner he was consulting with is too. I will definitely look to to Katalyst Builds and Repairs with any future issues, whether it be personal or for my business, and I suggest you do too. Thanks again!

Wow! this Kid Knows what he is doing! I was gifted a Mac Pc The Previous owner try to wipe it out…read morebut did it incorrectly and erased the whole operating system! I couldn't do nothing about it so I reached out to tejas and he responded very quickly, I told them my issue and we schedule a time for the next day took him about less than two hours to get my computer running now we have a brand new computer!! I would highly recommend Tejas! Hit Him Up!! He is very Honest & He was on Time!! I honestly didn't know What the envelope & ? Was. That was my issue with the Mac. Thank you again! He is our new It Guy!! 10

I drove down from Willits and went in to discuss my needs and they were very helpful! I was told…read morewhat would be best for me, but they didn't carry what I would need so they told me where to go for the best deal. What a valuable resource for those of you who live in the area! They know their stuff!

AVOID THIS PLACE LIKE THE PLAGUE. You are better off throwing your device into a brick wall than…read morebringing it here. I brought my $3,000 laptop in to have the fan replaced because a bearing had begun rubbing and making noise. I even got them the replacement part, I just needed them to install it. I was told it would take a week, which I understood. After 1 week they called me and said I could pick it up. I picked it up, and when I got home I turned it on. Upon turning it on I was met with BIOS error codes and the computer refusing to bypass them to "conserve the health of the hardware." I brought it back, and told them what was happening. They quoted me another week for diagnostics, which I agreed to. After a week they told me it was my battery and that it would need to be replaced. After ANOTHER week (3 weeks since initial drop off now), they called me again and said it was ready to pick up. I picked it up, brought it home, and it was still completely destroyed. More BIOS errors, the computer running extremely slow, and it turned off instantly if it became disconnected from the charger. I brought it back once more and was met with someone telling me "well you can still use it like a desktop, just always have it plugged in." After they took it again, quoted me another week, etc etc, they told me it was my CPU that was fried and that I could pick up my computer whenever, but that it wouldn't turn on. Keep in mind I initially dropped it off for a FAN replacement. After a strongly worded phone call, threats of a civil suit, and twisting their arm, they agreed to replace the parts THEY broke but that it would take a significant amount of time. 3 months after this call, I get my computer back and it works. Since then I have experienced nothing but issues with my computer. The fan has begun violently shaking the computer, keys are pressed in and will double type (or not type at all), and the AC charging adapter has become intermittent. I wouldn't trust these people to replace TV remote batteries. Take your business elsewhere.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

Needed computer assistance after a recent move. Jessie was knowledgeable, accommodating (really…read moreneeded immediate help) and great to work with. Highly recommend.

Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!