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    Raceway Ford

    3.4 (400 reviews)
    Open 7:00 am - 8:00 pm
    Updated 1 month ago

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    Services - Raceway Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    26 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Raceway Ford Photos

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    Recommended Reviews - Raceway Ford

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    Reviews With Photos

    I was in the market for a used Ford Ranger and reached out to Raceway Ford to schedule a test drive. I spoke with David, one of the salesmen, and he was excellent. He was very responsive and informative, answering all my questions about the truck. During my first visit, I took the Ranger for a test drive and found it to be well-maintained. David did a great job explaining everything about the vehicle. I returned for a second test drive with my wife so she could also see and experience the truck. We decided to move forward with the purchase and picked it up the next day. Everything was ready when we arrived. David was great to talk to and not just about the truck, but other topics as well. I did a full inspection of the vehicle, from the engine to underneath the frame, and everything checked out. While I know David is a salesman, he came across as genuine and relatable. Everyone I interacted with at Raceway Ford was helpful and courteous. If I'm ever in the market for another truck, Raceway Ford will be my first stop. I highly recommend them.

    Traded in my 2018 Crosstrek for a pickup:)
    Kaila M.

    My truck dealer Rick Auzenne was incredible to work with!!! He is willing to bend backwards for any customer, especially those in the military. Every rate, every number, every competitive offer I threw out, he was quick to work with me and convince his team to return with even BETTER offers. Communication was effortless, he is friendly, patient, and understanding. I have already recommended his services to a few friends, my transaction couldn't have gone smoother. Thank you, Rick!!!

    gBroken Temp sensor wire

    A bit long but worth the read I went to start my 2016 Ford Edge and it would not start. After troubleshooting (I have rebuilt many cars, Trucks, and Harleys), I found a short in the wiring going to the Temp sensor for the coolant. Not something a gear head like me can replace because of the reprogramming needed. Towed it to Raceway Ford. Charged a $250 fee to troubleshoot. It used to be this would them be deducted from the cost of the repair if you did it with them. Not any longer. Not only that but they called later and wanted another $850 because the intake manifold had to be removed to inspect the temp sensor. After some back and forth it was reduced to $550, still way to high but I had no choice. Next day they called and told me the wire to the temp sensor had been chewed by some animal. They wanted $2,000 for the repair. I asked why it was so much and was told it requires 3 hours of repair. I also asked if that included the $550 for the "Inspection" and was told yes. I again had no choice so gave the go ahead. ONE hour later I got a call saying it was ready. Went to pick it up only to find the bill was $2600. He insisted that he told me $2600 on the phone. My Adult Daughter was in the car when I took the call and She assured me he said $2000. Again had to pay it. While this was going on I tried to register my truck for the year and could not because it had an emissions recall. It was just reprogramming so Raceway said it would take 15 to 20 minutes. When the Tech came out, and after 45 minutes he told me he could not get the computer to accept the Raceway License for the software needed from Ford. He had to go back and get it "figured out". 4 days later he returned and tried again. This time the scanner that interfaced with the car and computer did not work. Had to go back and change scanners. 5 days later he returned and was able to reprogram the truck. Problem solved right, not a chance. I still could not register the truck because Raceway had not entered the code that my truck produced when it was reprogramed. 2 days later the tech once again had to come out to get the code. It took 4 days after that before it showed up at the DMV. By then I had gone past the due date and they wanted to charge the late fee. After several emails and documentation, I was allowed to pay the regular fee. We have used Raceway exclusively for over 2 decades. Myself and my extended family have purchased 11 cars from them. The last one about a year and a half ago. This last week I had a Granddaughter turn "Sweet 16" and we gave her a car. It was a Mustang purchased from Ken Grody Ford. Great deal and amazing customer service. I hope the $2600 was worth the loss of a sale this last week and all the sales from here on. Not sure what happened there but post if you have had similar problems.

    Thank you David for making my purchase smooth and quick ! 10 out of 10 recommend dealership !  Ask for David !
    Juan I.

    David helped me get approved over the phone since I live about and hour and a half away from dealer . Made it quick and easy Just had to sign and drive off !

    2024 Ford Bronco Sport Badlands
    BigDog C.

    Highly recommended by a friend, Bill Chamberlain. As we had just been just looking around. Contacted Erik Pryor and he set it up with Brandon (sales person). Arrived and was greeted by Brandon. We explained what we were looking at and what our plans were for what we were doing. He had 2 versions and he went and brought them to us. We went over both and decided to drive the white one. Did our drive and decided to purchase. Brandon gave us multiple ways to go. He made us feel comfortable and not pressured. After going over the options we agreed on the vehicle pricing and terms. We then sat down with the F&I person which also made us feel great. The whole experience of dealing with Brandon and fiance dept. went so we'll and smooth had made us happy with our decision to but at that moment instead of going elsewhere. We had been to a couple others but felt too much pressured. Thank you Raceway Ford for the experience of a smooth purchase. Dan and Leah Chasey

    New truck
    Karyn P.

    Also, we arrived with our credit paperwork from Altura Bank, 4.99 interest rate ( our credit score is 875... only to be told they were quoted a higher rate-so, they chose BofA at the rate of 7.7%.... Hmmmm.. bait and switch... we gave them quite a chunk of change as a down payment. I then returned to my credit union "Altura" who confirmed , they definitely had lowered rates... Buyer beware... we are retired law enforcement and will post on our retirement social media account ref this incident as well... Also, another minus 10 stars for not monitoring social media and reaching out to us... DO BETTER RACEWAY FORD!!!!

    Dirty engine filter vs clean filter
    Chris B.

    The first time I went to this location I had a much better experience than this. However, charging a patron for services you did not provide is very illegal and very sad. Word of advice for anyone getting service on your vehicle do small things like marking your tires with a marker or changing your filters with dirty filters to make sure they do their due diligence during their inspections. Went to this location for their works service package where they offer an oil change, filter check, tire rotation and balance, in addition to a battery check oil top off and other items. I was told on Saturdays they don't offer an appointment it is first come first serve. Which is different than every other for location I have been there. I showed up at 8:30 and I was there for almost 3 hours to get my car served. To wait that long you would think I would have got excellent service. They have a camera in the shop and I could watch them literally just sit with the hood open on the car and not see anyone actively looking at my vehicle. Mind you I mentioned to them I was going on a road trip so it was important my car was inspected. I knew everything was wrong when I went to check on my vehicle he was ready to charge me with no vehicle report in had. Every time you go to Ford, you get a vehicle report from who inspected you car. He did not have one first red flag. Second I ask hey any things to report on my vehicle. No nothing at all its in great condition. Second red flag. Last I ask for my inspection and he says they don't have one. He says he will email it to me. At this point including the fact that I was a able to watch the "service" they provided which was just an oil change and maybe a top off , I should have asked for a manager. Instead I spoke with him more to let him dig a bigger whole. And asked him more follow up questions based on my last check up. Needless to say I don't believe they did a tire change and I know for a fact they never looked at my filters or windshield wiper blades which I desperately needed. Word to the wise make sure you inspect your car and view it before you take it in so you have proof of missing service.

    Gavin and Lisa did an exceptional job to get me more than what I asked for. Great service, great price, great truck. Thank you.

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    Page 3 of 10

    Ask the Community - Raceway Ford

    How is the customer service for oil change?

    Their Quick Lane is awesome for fast service! Most of the time I'm in and out in around 45 minutes for The Works service special!

    Don’t See Your Question? Ask Away!

    Review Highlights - Raceway Ford

    Jose and Mark were excellent extremely attentive to concerns and ensuring I felt great about the whole situation.

    Mentioned in 35 reviews

    Read more highlights

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    As a college student, I was looking for a mechanic shop that was honest about their work and…read morepricing. After almost being ripped off by Toyota, I decided to give ACE Auto Service a try and I'm glad I did! I wish I would've gotten the name of the gentleman (maybe the owner), but right off the bat he knew exactly what my car needed and what it DIDN'T need. This shop just gained another loyal customer. Thank you!

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    Owner Ms. Kenni SAVED ME from purchasing a used car with frame damage, and she did this over a 20+…read moreminute phone conversation, she didn't even make money off of our call! Trust this mechanic, I don't say that flippantly or without fantastic reason, which I'll share: I called to ask if I could bring her the used car I was considering buying from a local used car dealership to give the car an independent inspection. I simply said what I was hoping for, an independent inspection from a local mechanic (I live in Los Angeles & traveled out to Norco to look at this car), that I was looking for a used Japanese or Korean car, & my price range. As soon as I shared the name of the dealership (I didn't say anything about my experience or concerns with them, just the name), Kenni said she won't even do business with them, as they sold a used Mustang to her son whose clutch he asked them to fix, because he could tell it needed repair, they refused, and it went out about 800 miles after the warranty he purchased with this used car dealership expired, the clutch then costing $1000 to repair. Kerri also VOLUNTARILY gave me pointers for used cars, sharing that CVT's (Constant Velocity Transmissions, commonly known as Continuously Variable Transmissions) are not as reliable as other transmissions, which helped me narrow my search in cars in my budget. She also shared other GEMS of cars with recalls on engines, and how great she's found CLK 500 Mercedes cars to be. She has 38 years of experience. I passionately recommend for a trusted, capable, fair mechanic in the Norco, Corona area!!! She is my personal car buying angel of mercy.

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    It's hard to find alignment shops that can work on my truck ( Baja style fenders and 37 inch rims)…read morebut the owner did a great job on the alignment of my tundra. He did a manual 4 wheel alignment. I've been to a few different shops and the work he did was by far the best alignment I've gotten. I was able to be seen right away, only took about an hour and that's with him taking me for a ride and making sure I was happy with the results. Overall, I am extremely pleased with the knowledge and value they offer and I will be coming back when I need another alignment.

    I've gotten my car aligned here twice I came back for warranty alignment cause my gf hit a pothole…read moreand I was still under the 6,000 mile or 6 month warranty he offered. He said he can't align my car told me to buy a camber kit since my car would pull to the right. So I bought the kit came back and had him install it. He calls me later in the day saying he cannot align my car. How can't you align my car you told me to buy a kit and I showed you all the arms before you did any work and said "yes I can align it". Not only did he not align my car he left a bolt loose and I DROVE MY CAR BACK HOME WITH IT LOOSE do you know how dangerous that is and I coulda been in an accident? I asked him after the work was done if everything was tightened up and good and he assured me it was but no the bolt was Litterally backing out. He charged me 400$ which included the alignment but I never got an alignment straight up scammed me for my money I had to spend more at another shop that aligned my car perfectly and showed me the BOLT HE LEFT LOOSE! I'll leave a picture of the loose bolt I definitely won't be coming back here. Lied to my face about everything being good to go , it's crazy he left it loose and said nothing to me.

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    Noticed a low pressure on my back tire and came here after going to 2 different places. I called…read morebefore pulling in and asked if they can patch my tire. They said if it's patchable yes, so I said I am 2 minutes away. I pulled up and let Alex know I was the one that called about the tire, all he said is what tire. I let him know which one and he removed it, patched it and let me know how much it was. Not very good customer service. He let me know it was a temporary patch. I told him I was looking into buying new tires, then his demeanor changed and let me know they have good deals. Will definitely not be going back. Only when they knew I was looking into buying new tires they conversed with me. Need some customer service training here. I don't know if it's because it was closing time and everybody wanted to go home but come on, change the hours then.

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    Raceway Ford - car_dealers - Updated May 2026

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