Scott Brady has saved Honda's reputation! Mr. Brady has been nothing short of amazing...dynamic personality, thorough, pleasant, respectful, knowledgeable and above all - professional! My 2024 Prologue is the first Honda I have owned and I have not been happy at all. Spreen Honda totally corrupted my opinion of dealerships and multiple issues with this vehicle has severely tarnished Honda's image. This vehicle, unbeknownst to me at the time, was really a GMC vehicle that Honda placed their name on. There are two open recalls on the truck. My vehicle has been in and out of the Spreen dealership more than 10 times in less than a year - axle clicking, front bumper coming off, display console blackouts, rear camera blackout, vehicle not updating, HondaLink app not connecting to the car, etc. Spreen service counselors are the worst liars ever. Service have told me that parts were not available for any of the recall and the issues with the axle could not be addressed until Honda authorized the replacement. Spreen needs to be investigated by the State of California!! After the poor service at Spreen multiple times, I decided to make an appointment with Riverside Honda. Mr. Brady was my assigned service counselor. Mr. Brady assured me that my vehicle would get a thorough inspection and all issues found will be addressed. As it turned out my concerns of safety were confirmed when the technician discovered that BOTH axles (left & right) were bad, clicking when making turns at low speed, and needed to be replaced. The vehicle is NOT two years old yet and there warranty repairs needed...?!?!? Mr. Brady ordered the axle parts and had them installed under the warranty. He also got the display recall repaired. Mr. Brady kept in contact with me the entire day whenever my vehicle was left in his care. Again, Mr. Brady has saved the face of Honda. However, I certainly believe I got a LEMON from Spreen Honda. If anyone has had the same issues and found a Lemon attorney to handle, please let me know. read more

This is the third time I've tried to leave a review about my experience here, and previous ones have not remained posted. That alone should raise concerns. My experience with this dealership was extremely frustrating. I did not feel that my concerns were taken seriously, and despite being contacted after my initial review, no meaningful effort was made to resolve the situation. At one point, I was warned about potential "defamation" for sharing my experience. That response felt inappropriate and discouraging, especially when I was simply trying to communicate what happened from my perspective. I was also repeatedly contacted by a salesperson even after I made it clear I was not interested, which added to the negative experience. If you are shopping for a car, I strongly recommend taking your time, comparing offers, and considering financing through a credit union or outside lender so you have more control in the process. Overall, I would not return here based on how my situation was handled. read more

See all

This was my first time visiting this Honda dealership, and unfortunately, it was a very disappointing experience. I arrived around 4:00 PM after confirming on Google Maps that they close at 7:00 PM. Despite arriving well within business hours, I was told that they could not assist me and that I should come back the next day. There was no clear explanation, no effort to help, and the overall attitude from the staff was unwelcoming and unprofessional. As a new customer, I expected at least basic courtesy and respect, but instead, I felt dismissed. This is not the level of service I would expect from a reputable dealership. Very poor customer service. I would not recommend this location based on my experience. read more

This Honda dealership is a pretty good deal for routine maintenance. I've checked around at other places, like jiffy lube, and I don't think I want to go back there. I like coming here in part because when I sell the car, I will have a long history of timely service at the dealership. Hopefully that will increase the car's resale value. read more

Riverside Honda - Fancy coffee machine. - Car Dealers Near Me - Riverside, California

See all

My car was low on coolant and it was suggested to only use Honda Genuine Extended Life Antifreeze/Coolant Type 2. I placed an inquiry online and they called me the following day to see if I still needed assistance. Fortunately, it was in stock, so I grabbed a gallon for $23 with tax. The price was roughly the same as other brands and made me happy with the purchase. Also, the service from the Parts department was great. read more

Riverside Honda - Outside - Car Dealers Near Me - Riverside, California

See all

Just bought a new car that took allllll day to get through the paperwork. Came in at 9AM left at 5PM. Last three hours they had to find the car the sold me. Change vin numbers and the sales person that promised me the world didn't come in to work the day I had to come in after they found a car and a ven number to re do the paper work again. But the car wasn't all put together so I'm here all day for them to come and tell me after getting here at 7:30 for a 8am appointment that they can't finish it and I'll have to come back. And they still have my car at 11:57. read more

Riverside Honda - Worst experience ever - Car Dealers Near Me - Riverside, California

I went to Riverside Honda to buy two new cars, I went through 3 salesmen in about 15 minutes. The first two lied, struggled to answer questions, attempted to force unwanted dealership packages costing $2,440, and when I refused, they threatened to remove my dealership discount and more than doubled my financing APR to 8.9% when I qualified for Honda's promotional 3.99% APR. They also refused to provide all the expenses in an itemized list so I knew what I was paying for and tried to use some ambiguous single number. I had a horrible experience at this dealership. Unprofessional, deceptive, and tried all the old standard shady salesman tactics that in 2026 should be replaced with transparency and professional service. I went to another local Honda dealership and had an incredible experience...complete opposite and the result is I purchased two new cars from the second dealership. read more

HUGE thanks to Anthony for helping me purchase my dream family car!! Made the sale go sooooo smooth. He gave the best customer service. He was knowledgeable and definitely knew exactly what he was talking about, energy and attitude were on point!! I would definitely recommend Riverside Honda for your future car purchase and ASK FOR ANTHONY, Riverside Honda most definitely earned a customer for life. read more

Literally got sold a car that's $26,000 for $40,000 , I got a ticket for my tint as well and once I advised them that I was wanting to remove it, they told me that they would have to charge me, and I still had to pay out-of-pocket for my ticket read more

Why do I do this to myself I ask for a Car quote and it happens to be Riverside Honda from Costco I get a call from Alania and she catches me at a bad time I text her not to call me I answer her email I sent her an email with questions and in bold says not to call me To my dismay she calls me 14 hours later They don't read the emails or texts or don't care They don't deserve my business read more

Jorge Marquez gave the best customer service. He was knowledgeable, personable and kind. Here is his business card. However the only negative about the experience was his manager, he was very rude. We went in wanting information on a leasing options but he said no unless they run our credit. It was our second stop. Please go in and ask for Jorge!! read more

Riverside Honda - Jorge Marquez business card - Car Dealers Near Me - Riverside, California

Well-run business. All employees are respectful and hard-working. It's clear that the owners and managers care about repeat business. I drive a long distance to buy cars and have them serviced here. read more

I drove all the way from Fresno to do business with them. Ask for Raymond Hernandez, he'll get you right!! read more

Riverside Honda - 2025 Honda Accord Hybrid Sport-L - Car Dealers Near Me - Riverside, California

Like most dealerships, they want to sell you a car. So there's always that salesmanship that's going on. But overall, I was very pleased with my experience. I love my car. It's a Honda CRV. And when my lease is up, I plan to go back and get another every time I go in for service to my car. The service people are fantastic. I really appreciate them a lot. I wish I could remember the name of the guy that we always see. He's really fantastic. I really appreciate it. I'll come back and add his name. read more

Service department is amazing they friendly and helpful. They have reasonable prices. They have clean facilities they offer refreshments while you wait for your car. read more

I had an exceptional experience with the Honda service department, especially my service advisor, Scott Brady. My 2018 Accord suddenly lost power, and an independent shop told me I needed both a turbocharger and catalytic converter, with an estimate of over $5,500. Scott and the service team took the time to properly diagnose the problem, found that the catalytic converter was covered under warranty, and determined the turbo issue was caused by the restricted converter. After replacing the catalytic converter, the problem was resolved without needing a turbo replacement. Scott kept me informed throughout the entire process, was honest, professional, and truly looked out for my best interests. It's refreshing to work with someone who values doing the job right. Thank you, Scott, for turning a stressful situation into a great customer experience! read more

Jorge really helped us out he was super informative keep us in the loop with every single thing. Will def recommend him go family he makes the impossible possible ‍ thank you Jorge we appreciate you !! read more

Riverside Honda - Car Dealers Near Me - Riverside, California

I recently purchased a 2026 Honda Accord SE from Riverside Honda in Riverside, California, and I can't say enough good things about my experience. Derek Buono was my sales consultant (He's the Sale Manager also) and made the entire process smooth and enjoyable. From our very first conversation, Derek was incredibly responsive, always available to answer my questions and provide updates. What really stood out was the convenience of doing the entire process remotely. Derek kept me informed every step of the way, and I truly appreciated the personalized attention he provided. When it came time for delivery, Barry brought the car right to my doorstep, making the whole experience even easier and more enjoyable. Both Derek and Barry went above and beyond to ensure I was completely satisfied. I'm extremely happy with my new Accord and grateful for the fantastic service I received. I'll definitely be recommending Riverside Honda, especially Derek to friends and family, and I look forward to returning for future purchases! Thank you Derek. read more

Riverside Honda - Car Dealers Near Me - Riverside, California

See all

Huge thanks to Derek, Augie and James for helping me out with my car purchase. All 3 were very helpful, polite, courteous, and had very good customer service. I recommend them to anyone. read more

Riverside Honda - 2026 Honda civic. - Car Dealers Near Me - Riverside, California

Scott was really kind. Got me in & out for an oil change (without an appointment) in about an hour. That exceeded my expectations. Thanks Scott! read more

This is now the second time Riverside Honda has lost my business for the exact same reason -- a refusal to adapt to the customer's needs and a corporate-first approach that completely disregards the customer experience. I was genuinely interested in purchasing a Civic Type R and reached out to the dealership, initially speaking with Adeline, who was polite and responsive at first. However, once I was transferred to her manager, Amayrani, the communication and flexibility disappeared. I clearly explained that I work 12-hour night shifts during the week and cannot take time off unless we're finalizing a deal. Because of that, I asked to negotiate via text or email -- a completely reasonable request that many other dealerships (Infiniti, Audi, Ford, etc.) have no issue accommodating. Instead, I was told that "all pricing is done in person," as if my time and circumstances didn't matter. This is 2025 -- customers negotiate and purchase vehicles online every single day. Most dealerships have recognized that convenience, flexibility, and communication are what build long-term relationships. Unfortunately, Riverside Honda seems to prioritize outdated sales tactics and rigid "in-person only" policies that benefit the dealership more than the buyer. What's worse is that this isn't an isolated experience. The same thing happened to me last time I inquired about a Type R, and because of their unwillingness to work with me, I ended up purchasing a Ford F-250 instead. You would think that after losing a serious buyer once before, management would make some effort to earn that business back -- but sadly, it's clear that Riverside Honda has not learned from their mistakes. I'm not some window shopper wasting time. I'm a hardworking, serious buyer with a clear budget and interest, ready to move forward once terms are finalized. Instead of seeing that as an opportunity, they've chosen to make the process difficult and unaccommodating. If this dealership wants to compete in today's market, they need to understand that customer convenience and respect are worth more than following an outdated corporate playbook. Until they start putting the customer experience first, I'll gladly continue buying elsewhere -- from dealerships that actually value my time and business. read more

I had a very frustrating experience with the service department at Riverside Honda. After bringing my car in for service, I later discovered that a transmission bolt had not been properly tightened. This led to additional damage, which I was then told I needed to pay for--even though the issue appears to have originated during their service. The technician listed on my service paperwork was Dustin, and based on my experience, I would strongly recommend double-checking any work performed and being cautious about who services your vehicle. This situation is concerning because something like a loose transmission bolt can cause serious damage and safety issues. I trusted the shop to do the job correctly, and instead I ended up dealing with extra repairs and costs. I hope management takes this seriously and works to prevent situations like this from happening to other customers. read more

Purchased a brand new 2026 Honda Civic with 5 miles with the help of Jorge and Ramiro. Thank you for your help in my new purchase!

Very bad experience today. I live in Irvine and drove a long distance to visit this place after they told me a certain price. When I arrived, they suddenly increased the price by $5,400. I felt like I was misled about the price just to get me to come in. This is very unprofessional and a waste of my time after driving all that way. I would not recommend this place to anyone. read more

Nothing but good things to say about this dealership! My fiancé and I came in knowing what we wanted and had been to a prior dealership that we walked out of and ended up here. We were helped by the sales and leasing consultant Anthony McCroy and honestly was the best experience! He listened to what I wanted and guided us in the whole process without being pushy but also helping us get the best deal for my price range. Thank you, Anthony because of you we will be back when we decide to get our next car. We also wanted to thank the finance manager Paulina and the sales manager Sheng Kao for helping in making the process seamless. read more

Riverside Honda - 2025 Honda crv exl! - Car Dealers Near Me - Riverside, California

Came here for an oil change. Left with a heartfelt conversation. Paul Hamilton helped me with my payment and he was the nicest person ever. I recently lost my mother and he did nothing but bring me kindness through this time. I hope nothing but amazing things for him and his family. read more

Follow up from my previous yelp- Richard responded on March 13 to the issues we had when purchasing our car. We emailed him directly on the same day as we were directed to do and have not heard back from him at all. Very disappointed with lack of response and shows us that this is how they deal with customers overall that are disappointed and that there isn't follow through. read more

Service Department only: Have yet to have a good experience with service department. With or without an appointment. I scheduled a required recall which is only done on weekdays and was told it would be "quick." I'm guessing because they want to make money on the weekend services, and they don't make money on recalls. (I could be wrong.) Get here and I'm told it will be 3 hours. I'm out of their "drop off zone" so they can't help with that. If they had been honest about the time it would take, I would have made other arrangements. This recall is required to register my car, so I don't have the option of putting it off. Other time I came for an oil change and they were incredibly rude when I tried to ask questions about other work. They told me I only booked an oil change, and wouldn't even tell me who I could speak to about questions regarding scheduling extra services for another time. I would choose a different dealership for any services. read more

We bought a new car from Lucio and he was polite, professional and answered every question we had. The sale was the easiest part. It was a pleasure to do business with you. Also Paulina in finance was also very easy to work with. She was also very good at her job and you could tell she took pride in her work. Now if we could get the garage door opener to communicate with the new car we would be all set. Back to reading the manual... read more

Had a great experience at Riverside Honda! Lucio was our sales guy and he went above and beyond! He was patient and answered all our questions. The process was smooth and got our dream car. Thanks Lucio! read more

Every. Single. Thing. From purchase through services for five years so far. I cannot compliment this business enough. Special kudos to Wendy in the service department. Thank you all! read more

Had another great experience at riverside Honda! Lucio and Paulina were so incredibly helpful !

I had a pre-approval with Capital One and figured I would give it a shot. The second I stepped foot there I was received with the best customer service one could possibly ask for. Shoutout to Anthony who helped me with this purchase and made it a breeze. He had the right energy and attitude that boosted my confidence in my purchase. I would definitely recommend Riverside Honda for your future car purchase. The love and care everyone gave here definitely earned them a customer for life. read more

Wow!! This was the best dealer experience I've ever had!! I was looking for a Type R for a very long time and Sales Manager Derek Buono beat every quote I got from all of CA, AZ, NV, TX, SC, and many more states! I was also in and out of that dealership in 2 hours. Everything was transparent, no gimmicks, and Sales Consultant Agustin Gomez was very helpful in every step. Thanks for welcoming me to the Honda Family. I will for sure be bringing all my friends and family here. read more

Riverside Honda - Car Dealers Near Me - Riverside, California

This review is solely on my experience with the service department. I cannot comment on the rest of the departments. I called in and made an appointment for the next available day, which was the following week (Wednesday, 7:40am) regarding a recall on a possible sticky steering wheel for my used 2024 Honda Civic Type R (with 3,300 miles). I also had a concern of a leaking overflow tank which seems to be a common occurrence with the Type R. I went in for my scheduled appointment and was given an ETA check of about 3 hours and was given a call within 2 hours with an update that my overflow tank was confirmed leaking and the part needed to be ordered. Turnaround ETA was 1-2 days with expected pick up date Friday or the following week. I left the dealership after turning in my car and went to work this same day, so I mentioned I would allow their team to keep my car and do their thing. In regards to the "sticky steering wheel" I did not have any noticeable issues with my steering wheel but I wanted to get it checked anyways since I was primarily going in for the overflow tank leak. Paul, the assistant service manager, helped me with my service needs. Paul is a good guy, he works efficiently and gave me excellent details about my cars situation along with letting me know that everything was covered by the recall notice along with Honda's warranty. Away from the dealership Paul mentioned he had an injury preventing him from being 100%, so to be working injured on a keyboard all day; I applaud you sir! Play by play timing. I dropped off my car at 7:40 AM on a Wednesday, left the dealership to go to work after the ETA was 3 hours to diagnose and review, received an update about the parts and leaking overflow tank issue covered by warranty, ETA of new parts arrival 1-2 business days, left the car overnight, and got a call the next day Thursday at 10ish AM that my car was ready for pick up. Overall my experience was pleasant and the turnaround time was faster than expected! Thank you Honda of Riverside! If I need anymore service needs, I will be coming back! read more

Riverside Honda - Clean install of my overflow tank. Looks brand new! - Car Dealers Near Me - Riverside, California

See all

The agreement with the salesman was not reflexed in the sales contract. I was assuming that after we tried the car out that the information on the HONDA window sticker and the other window sticker adhered by the DEALERSHIP, Dealer installed options was the premise for our starting negotiations. It appears all the negotiations and the salesman running back and forth with some guy behind the curtain and finally we agree on the price some Dealer installed options can disappear. Unfortunately, Riverside Honda believes you have no contract until you sign the sales agreement. I beg to differ; the contact is with the salesman's handshake. Everything on those stickers is included unless otherwise stated. Show less read more

Scott Brady is the BEST. I always ask for him to handle my service. He is so NICE and truly cares about his customers. Thanks again Scott. Have a blessed and joyful day. Debra Franklin read more

I am again, leaving a huge shout out to the excellent and helpful professionals who work in the service department of this dealership. This is the second time I have called them because people who work at HONDA of the Desert service department will only tell you you have to "come into the dealership" for them to remedy what turns out to be a relatively simple fix. This time, it involved the low tire pressure warnings coming on, and staying on after some of my tires needed inflation. After fully inflating, according to the owners manual, the warning should have gone off. It did not. I initially called the service department at HONDA of the Desert. The person answering just told me to "bring it in". This would have involved a significant out of my way trip. I then called the Riverside Honda dealership where I purchased my 2020 Honda Civic. The gentleman in the service department there indicated that I had to go onto certain settings on the Vehicle accessed on the steering wheel area which I was somewhat familiar with. Following his instructions, I was able to reset the low tire pressure warning. For me, this experience again reinforces that Riverside HONDA, employs intelligent, and informed personnel for their service department. read more

Just moved to Corona and I normally would have gotten my car serviced in Cerritos but decided to take it closer to home. I did see that there's a Honda in Corona but I wasn't impressed with its Yelp reviews so went a few miles more to Riverside. So glad I did, because I felt they took great care of me. The young lady at the desk, I forgot to get her name but she helped me right away. Erwin reassured me that he would take care of my car. They have a nice spacious waiting room and a few people were at the desks working on their laptops. I ended up going home. Erwin called me to let me know there might be a little bit of a delay, which I really appreciated because communication is important to me. Then he called me as soon as the car was ready, earlier than I expected. I feel that I can trust Erwin, so I will definitely be coming back. read more

Been looking around for a car and decided to come here, I've bought 2 different Hondas before so I thought I'd try for 3rd time and got in contact with the salesman named augie, went in Sunday 11/23, and went over numbers and didn't like the payment and left and he messaged me on 11/24 trying to find a common ground on numbers, anyways I was telling him the payment is too high and I thought that would be the end of it since we were too apart, at the end he decides to insult past car deals I had to make himself look better, completely disrespectful told him I wanted nothing to do with his dealer and him, worst way to get a deal is to insult someone, this was my local dealer but I have to find a new one. If you're here avoid this salesmen named augie unless you want to be insulted read more

Riverside Honda - Car Dealers Near Me - Riverside, California