Riverside Hyundai always impresses. I always bring all of my cars here for service and every time I'm blown away with their hospitality and communication. I always go with David Ruiz because he knows me best. It's gotten to the point that I don't even have to request things like times, no free car wash (I just personally enjoy doing that myself) and he remembers every time. David, like the rest of the staff is extremely kind, professional, honest and will always take care of me. Even the sales team is more than friendly and won't pressure me whether or not I'm looking at a car to buy. I always feel welcome in their location and since the refresh, this place is more beautiful than ever. Also shoutout to their coffee machine in the waiting area. Absolutely delicious! read more

I am extremely disappointed with my experience with Riverside Metro Auto Group. From the very beginning, I feel like I was misled during this entire process. I specifically asked the salesperson through text messages if the warranty was through the dealership or a third-party company, and I was told in writing that it was through the dealership and "not to worry about it." Looking back now, that was completely deceptive and I would strongly advise anyone buying a car here to be very careful with what they sign and not rely on statements made during the sales process. The vehicle started having problems almost immediately after purchase and was repeatedly back at the dealership for repairs. What makes this even more frustrating is that these issues occurred within the initial 30 days after purchase, where the repairs should have been handled completely at no charge. Instead, they are using my third-party warranty and only covering the deductible. That honestly feels very deceptive to me because now my warranty is being used up for problems that started right after buying the car. I bought this vehicle because I needed something reliable for my family and within my budget. I work hard for my money like most people do, and I do not have unlimited disposable income like big dealerships and corporations. The vehicle has spent more time at the dealership than with me since purchasing it. To their credit, they did provide me with a courtesy vehicle, but I am limited on mileage, which defeats the purpose of even buying my own car in the first place. I bought a vehicle so I could drive freely without restrictions. The communication has also been terrible. Before the sale, they constantly contacted me and treated me very friendly just to make the sale. But once the problems started, it became extremely hard to get a hold of anyone. It should not take negative reviews just to receive updates or responses about a vehicle that I am paying for but barely able to drive. I am not writing this review because I am angry. I am writing this because I am disappointed. I genuinely tried being patient and understanding throughout this process, but honesty, communication, and accountability matter. I will be attaching screenshots and service records for transparency so people can make informed decisions before purchasing from this dealership. From the date of purchase on September 19, 2025, up until today, May 7, 2026, the vehicle is still being worked on. read more

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FRAUD!!! (ORIGINAL POST ON 4/24/26) On April 16th Farass sold me a car not on the lot (i wanted a certain color). Signed paperwork and put down $1k and waited for the car. Days later was told the car was wrecked in transport. Farass said they would refund the $1k and rewind the deal/paperwork. 10 days later no refund. Contacted Arar in finance who said Farass never told him about the refund or deal rewind. Asked me for my credit card info to refund the $1k. Send me a dealership "receipt" showing he refunded the $1k. Checked my credit card and see an ADDITIONAL CHARGE for $1k. Arar says the dealership "receipt" says refund so it is a refund not a charge. I showed Arar the proof of the CHARGE, not refund. and Arar insisted it is actually a refund because his dealership paperwork says so and told me to file any legal complaint i want to. Bottom line, i have no new car, and they now have $2k that belongs to me. insisting they don't have any money of mine. BEWARE!!!! FRAUD!!! 4/28/26 RESPONSE TO RICHARD: I did speak with you about this situation BEFORE i posted about my experience. I explained to you the double negative on my account. You insisted I couldn't see my statement correctly? Then you left the call. Arar picked up the phone about a minute later. 4/28/26 UPDATED REVIEW TO EVERYONE: I want to update you all that FINALLY as of TODAY (4 days after originaal review) I have received my refund and my account is now settled. Thank goodness. Regardless, I will never be returning to or recommending Riverside Hyundai. read more

I brought my car in for an AC issue and paid $300 for service. A few days later, the problem came back, so I returned. After waiting five hours, I was told the evaporator was leaking. David Ruiz quoted me $905. I specifically asked if that included everything--he said yes. I took time off work to get it fixed, only to be told after handing over my keys that the real cost was actually $3,600 because the original quote didn't include labor. Completely misleading. Friendly staff doesn't make up for wasting my time and giving inaccurate quotes. Be very careful here and double-check everything. I ended up calling a trusted local shop and was quoted about half the price. read more

Looking for a new car is always stressful but I knew what I wanted and when going into Riverside Hyundai, it was the best experience I've ever had car shopping! Raymond Block was my guide through this whole process & he was great at giving options and being honest with the whole process. Great experience & will definitely be back for my future car needs! Love my new car - '25 Hyundai Tucson! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

Tom the bomb and Feras helped us reach a great deal in our new car!! I would recommend coming here to purchase your vehicles!

Ask for Ray / Raymond Block. He will find you the car even if not in his current inventory and he will get it to you! No one can complain about Inventory availability. This dude literally delivered!!! Got me the trim and color I wanted. Which is 1 of 1 in the state! Get this, he sent me numbers from the get-go. That kind of transparency wins every-time. 10/10 read more

Riverside Hyundai - Green exterior with the 7 passenger captain seats - Auto Parts & Supplies Near Me - Riverside, California

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My experience was amazing !!! Raymond helped me out ALOT. The customer service there was unmatched !! He didn't talk to me aggressively or pressured me into anything I wasn't unsure of. He explained everything that was going on and why it was happening. I was never in the dark about anything. I was in and out of there in about 2 hours give or take. Big B was just as helpful as well. Even though I live quite some ways from Riverside. I will definitely be back there to upgrade. read more

Riverside Hyundai - 2025 Hyundai ELANTRA - Auto Parts & Supplies Near Me - Riverside, California

Bought a car here last year and came back to buy another one. I knew I'd be back and I know I'll come back again soon for another. Shout out to Jair. He's amazing and wanted no time in helping me. They're attentive, straightforward and make it all feel easy compared to other dealers. Don't waste time going anywhere else, Riverside is worth the drive for the help and service. read more

I had a very disappointing experience with the service department. The level of customer service was unacceptable--poor communication, lack of updates, and an overall disregard for my time. The process was disorganized and far slower than it should have been, with no sense of urgency or accountability. I've had a couple bad experiences and I continue to give them the benefit of the doubt working with another service advisor. Chan the first service advisor that helped me was very unprofessional & very disrespectful to women. He is the perfect example of a man in the Auto industry taking advantage of a woman. Jim the service manager is a cocky asshole. He is the reason the service department runs the way it does. Needless to say my issue was not fixed. read more

I purchased my new car yesterday at Riverside Hyundai, and Raymond was fantastic to work with! I had been waiting for a recall to be fixed on the car I wanted, and he was able to get it pushed through faster than anticipated. He worked with me to reach the price I needed, and I truly feel like I got a great deal. Raymond was honest throughout the entire process, with no tricks or pressure--unlike some other dealerships and sales reps I encountered during my car search. On top of that, I was in and out of the dealership in just 1.5 hours, which is the fastest car-buying experience I've ever had. This is a great dealership, and Raymond was an absolute pleasure to work with. Highly recommend! read more

My fiancé and I were able to find an incredible car thanks to the help of sales associate Roger and the manager Big B. We ran into a little road bump at the end, but they could not have been more helpful! Thank you :) read more

The team that helped me buy my Ioniq 5 was amazing, Clemente and Big B were very knowledgeable and instrumental in getting to the price I wanted. Going through their finance department was also expedient as well. I recommend going there soon before all the rebates end. read more

Riverside Hyundai - Ioniq 5 - Auto Parts & Supplies Near Me - Riverside, California

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5-Star Experience at Riverside Hyundai Dealership! My husband, Mom, and I recently purchased a used car from this dealership and had an outstanding experience from start to finish. We first saw the vehicle online and called to inquire--Ferass worked with us and was honest, professional, and incredibly helpful. There were no sales gimmicks or pressure tactics--just straightforward communication, which we really appreciated. When we came in to pick up the car, Armani greeted us with a warm welcome and guided us through the rest of the process. She was friendly and attentive while we waited for the car to be detailed and filled with gas. During the paperwork portion, Monica from finance took the time to thoroughly explain every document. We never felt rushed or overwhelmed--just well taken care of. From the initial phone call to driving off the lot, everything was smooth, professional, and honest. If you're in the market for a new/used car and value integrity and great customer service, we highly recommend this dealership. Thank you, Ferass, Armani, and Monica, for making this such a positive experience! read more

Riverside Hyundai - 2016 Lexus NX - Auto Parts & Supplies Near Me - Riverside, California

Amazing experience. Tom is the person to go to if you want to get straight to the point, in and out, no messing around. By far the fastest and easiest purchase I've experienced so far. Planning to get a bigger car in the near future and know where I'll be making a stop first. read more

What can I say--the team at Riverside Hyundai truly knocked it out of the park. My initial car-buying experience was great, even though there was a slight miscommunication between me, my bank, and the finance department that almost led me to walk out. Thankfully, Mr. Mike Khoury stepped in and took excellent care of me, making sure everything was handled smoothly. A few days after delivery, my car became locked in valet mode, and even Hyundai Support couldn't figure out how to resolve the issue. I went back and forth with the support team with no solution in sight. Every time I visited Riverside Hyundai, the team was hands-on and determined--trying everything under the sun to help me. I also want to give Mr. Alfredo "Freddy" Saavedra a huge shout-out. Every time I walked into the building, he was right there, doing everything he could to assist me. He was the one who ultimately called me with the great news that they had solved the issue and that I could finally enjoy my vehicle. I can't thank the team at Riverside Hyundai enough. Their patience, professionalism, and dedication to customer service were outstanding. I will definitely be a repeat customer. read more

Riverside Hyundai - Car was locked in valet mode for over a week. - Auto Parts & Supplies Near Me - Riverside, California

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Came in to purchase my first car so I was super nervous and didn't know what to expect but the team here is amazing! Raymond was very patient and kind! He was very transparent and explained everything perfect! Everyone here went out of their way and helped me out so much! Most dealerships just want your money and are not willing to help you out, they however really went above and beyond to help me! Bryan and Arar were also so nice and thorough. I have already recommended so many people! Thank you all for your help! read more

Talked to Big B about a car I thought was at his dealership but it turned out it was at another dealership. He went out of his way to get a list of all of his cars to try to help me out. He is super personable and nice and NOT pushy at all. If you're going to buy a car at Riverside Hyundai, go to BIG B=Brian. Thanks for your help. I wish the car I wanted was with you. read more

Had a great experience at Hyundai Riverside. I wanted to shout out Raymond Block. Super helpful through this process. The new car journey has been a drag in past experiences and I really appreciated Ray keeping it straight and to the point, and waiting for me after I got off work to complete the deal. SUPER HAPPY with our new Palisade! Thank you Ray and your team! read more

David, Big B and Ray helped me get into my new 2025 Elantra N on the Easter Sunday! I was in and out with the new car in less than 3 hours. Prior to today I personally never really had good experience with these mainstream brands (Honda Toyota Hyundai) dealerships but these guys went above and beyond my expectations as well as justify my decision to drive all the way out to them in Riverside (from OC) instead of going to 4 diffent Hyundai dealers near me. Happy with the purchase and I would definitely recommend this dealership if you are in a market for a new or used Hyundai vehicle! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

I've been working with David Ruiz at Riverside Hyundai for 5 years and he's the best in the business. Always honest, super helpful, and somehow remembers my car better than I do. The whole service team is awesome -- fast, friendly, and never pushy. If you want your car treated right, go see David... just don't steal my appointment time! read more

Riverside Hyundai - Got a new Kona N - Auto Parts & Supplies Near Me - Riverside, California

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Hyundai took care of us and got us the financing we needed. Thank you will definitely recommend your dealership read more

Riverside Hyundai - My new ride - Auto Parts & Supplies Near Me - Riverside, California

If you're in the market for a Hyundai, Riverside Hyundai is where you need to go--specifically, ask for David. Hands down, the best, most thorough, and laid-back sales rep I've ever worked with. He was incredibly responsive, worked diligently through text and email, and knows these vehicles so well that Hyundai Corporate should honestly put him in front of a camera for training videos. BigB, the sales manager, has been a familiar face for us over the past five years while servicing our 2020 Palisade. He always said he'd take care of us when the time came to upgrade, and true to his word, he made sure we got a fair deal. No games, no surprises--just exactly what we were promised. Then we met Adam in finance, who didn't miss a beat. Every number lined up exactly as negotiated, no hidden fees, no last-minute changes--just a smooth, easy process that made signing on the dotted line a breeze. Now, for the fun extras. My wife really wanted a red bow on this car--the first one she got to choose every single detail on--and the team made it happen. David even busted out some Thin Mints to celebrate (solid move, David). The dealership itself? Immaculately clean with an elite ice maker--you know, that good ice. No soda machine, but the coffee station was running strong (which is probably for the best, let's be honest). I was kinda hoping for a bag of chips, but if complimentary snacks are my only "complaint," then was it really a complaint? Bottom line: great car, great deal, world-class warranty, and a team that delivers on their word. Plus, we already know their service department is top-tier, so staying in the Riverside Hyundai family was a no-brainer. Five stars, no doubt. read more

Riverside Hyundai - BigB, David, the 2025 Santa Fe & one happy customer! - Auto Parts & Supplies Near Me - Riverside, California

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Just got my new car and ROGER and BIGGIE B made it só easy!! I was out in less than 2 hours with exactly what I wanted!!! Highly recommend read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

Dasan was great to work with. He's very knowledgeable and was honest on what could be done. Made the dealership experience a lot smoother than we thought it was going to be! Will definitely recommend working with him! read more

10/10 - Ask for Raymond Block! If you're in the market for a car and want someone who's honest, knowledgeable, and truly goes above and beyond, look no further than Raymond Block at Hyundai of Riverside. From the very beginning, Raymond made the entire car-buying experience smooth and stress-free. He listened carefully to what I was looking for and didn't try to upsell or pressure me into anything I didn't want. Instead, he used his deep knowledge of Hyundai models and availability to help me find the exact car I wanted, down to the color and trim. He located the car and arranged a trade from another dealer in order to get it to me! He was transparent throughout the entire process, answered all my questions with patience, and even followed up after the sale to make sure I was happy. That level of service is rare and truly appreciated. I've bought a few cars in my life, and this was by far the best dealership experience I've ever had. If you're heading to Hyundai of Riverside, do yourself a favor and ask for Raymond Block... you won't regret it! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

David Laris and Riverside Hyundai are highly recommended for purchasing a new car! David L. is very professional, answered all my questions and very helpful. Always been a positive experience at Riverside Hyundai! Kudos to David L and all the staff at Riverside Hyundai! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

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Bought my Santa Fe Hybrid last night with Adam. I enjoyed my experience, it was seamless and pressure free I came here with a checklist, a budget , my own finance and perks I wanted in a car and I got it all. I also came after work late night and the process didn't take long. Adam was also professional and wasn't being fake trying to start weird and awkward conversations like I've had with a dealers prior. If you are an introvert and need to get a new car this is the place to come straight forward and gets the job done. read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

Thank you Freddy for your excellent service, my husband and I just went to look and didn't Except to buy, you were so helpful and provided great info, and I can't believe the deal we got. We will definitely be back, when it's time for another vehicle. Thank you, Salina and Paul read more

came to look at cars and ended uo walking out with a kona!I really enjoyed the experience tom was amazing very fast and helped with my test drive as well on a few cars overall 10/10 experience read more

First off let me say that good customer service is rare to come by these days. Excellent customer service..... nearly impossible. However David Laris was just that EXCELLENT at his job and going the extra mile.. literally. So friendly, knowledgeable, helpful and thorough. Not only did he get me the exact car I wanted, he brought it to me. He made the whole process so quick and smooth and when you're a mom of three kids there is nothing I appreciate more. THANK YOU DAVID for working magic. You have a customer for life! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

Carlos, Big B and Arar, took great care of us at Riverside Hyundai. My wife and I have bought many cars in our lifetime and I have to say this was the easiest and smoothest transaction we have ever made. We were transitioning from a hybrid to a full EV vehicle and everything was explained very clearly about the cars. From the moment we walked in we were treated like the first customer they ever had. Everyone who has bought a car knows it's a long process can be and this was no different but we gave them a monthly payment price and they did everything to meet it. Thank you Carlos for letting us get to know you. Thanks Big B for working your magic on the numbers. Thanks Arar for making the finance end so simple and thanks for finding extra savings at the end. We love our new Ionic 6. Dave and Angela. read more

I purchased my vehicle yesterday. I purchased a 2026 Hyundai Palisade. The customer service that Moe, David, Big B and Thomas gave to me made the process easy and stress free. Thank you for all of your help and knowledge that made my experience that much more exciting! read more

Just the best service my family and I had buying a car .. not pushy, informative and patient. Tom is the best sales professional I have ever dealt with. Oscar came in and talked numbers and they gave me an amazing deal on exactly the car and trim I wanted. Gil was able to get me an awesome payment even with my so-so credit they were able to work with me to get me approved. Mike came by to make sure every thing was going as smoothly as possible. They truly treat you like family. The whole team was amazing. I hope this message reaches Hyundai corporate so that they can take notice how to run a dealership. There's two dealerships closer to home than this one and you have to ask yourself why we're willing to drive so far. Thanks we appreciate the makes it happen read more

Monica Ayala, my saleswoman from Riverside Hyundai, was the critical link to my wonderful experience and purchase. Without Monica, this would not have happened. Of all the sales people that I've ever dealt with, she was by far the BEST! I would recommend Monica to anyone. Brian "Big B" Wilson was the Sales Manager who finalized my deal. He definitely did not waste anytime providing me with a deal that I couldn't refuse. Thank you Monica & Big B! BTW, I love LOVE my Tucson Hybrid!!! read more

Even after this dealership completed the update to prevent people from stealing cars (after Hyundai cheaped out on not installing immobilizers in their cars), my car still got stolen. Found the car abandoned and my insurance had to total it in the end. I will never buy another Hyundai again. Not the dealerships fault, however Hyundai/Kia should have done something more for those affected by this. Instead, they ask me after having to total out my car to write a review on the service they provided. On another note, my Elantra was affected by yet another "defect" (most likely another cost-saving measure), where the paint was peeling off in multiple spots of the car. Mind you it was a 2015 and this started happening in 2020, not even five years after the car was made. Hyundai didn't do anything to fix paint except to offer to fix it if I paid out of pocket for the whole thing, which would've been thousands of dollars. HYUNDAI/KIA, DO BETTER!!! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

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Big B and David were amazing....i have gotten 2 cars from them and it's always been the best experience... from start to finish, they were nothing short of amazing!!! I will forever be part of the hyundai family and riverside hyundai is the ABSOLUTE BEST!!!!! read more

Riverside Hyundai - Auto Parts & Supplies Near Me - Riverside, California

i called this location a couple days prior to ask if i needed an appointment for an oil change i was told i didnt need one and oil changes are walk ins 9am-1pm. at 8am day of service i called to double check on this again i was told just come in it will take 1-1.30 hours i told them are you sure? it is an hour drive for me they told me yes. "we will get you out of here by 11am" i get here and then all of a sudden "do you have an appointment? you need an appointment well maybe we can take your car in today we dont know, so if you want to leave your car here for the entire day" honestly is what was lacking and poor customer service, after i had expressed many times if i needed an appointment i was told no. i wasted two hours of driving only to have to drive to a different Hyundai location (moreno valley) if this location had been honest from the beginning all of this could of been avoided read more

went to 3 different hyundais car shopping and this one is the best! place wasnt busy and workers took their time with me. i dont make great money and they were able to crunch the numbers how i wanted. also if you are an executive costco member u get $2000 ish off any car. score! they even drove over an hour to deliver my car. gave me a free bag + 2 keychains. deffinitely blown away by the 5 star service. and how they treated me. I deffinitely will reccommend them to everyone i know!! read more

My experience at Riverside Hyundai was very positive. People at every other dealership would not answer any of my questions without insisting that I go into the dealership first. Soon after I inquired about the Santa Fe that I saw online, Phil contacted me. He answered every question that I had over the course of several weeks via text and email. When I did decide to go into the dealership Phil was kind and patient. Mike K. also assisted in working out a favorable deal. Needless to say, when I went to the dealership the second time, I drove home in my new Santa Fe Limited Hybrid! Everybody was professional, accommodating, and was not pushy like I've experienced at other dealerships. I definitely would recommend Phil to anyone looking to buy a vehicle at Riverside Hyundai. read more