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    Dutton Motor Company

    3.6 (465 reviews)
    Open 9:00 am - 7:00 pm

    Services - Dutton Motor Company

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Auto HVAC repair

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    Recommended Reviews - Dutton Motor Company

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    First vehicle purchased Cadillac ATS

    Updating my original review from about 10 years ago. I originally gave this dealership 5 stars because it had earned them. This was also the second vehicle I purchased through them, so my opinion was based on more than a single positive experience. Unfortunately, the dealership I dealt with this time did not reflect the one I had recommended years ago, and I do not plan to return here for my next vehicle purchase. For this visit, I scheduled service through the dealership's app and specifically selected the option to wait for my vehicle. After I arrived, I was told that would not be possible and that I would likely not get my car back until the middle of next week. Repairs and diagnostics can take time. That is understandable. The problem was not the existence of a delay, but the complete failure to communicate it in a meaningful way before I arrived. I eventually found the email they had sent, but it contained no confirmation option, and when there was no response from me, there was no follow-up phone call, no second email, and no text message. If the dealership was changing the nature of the appointment so significantly, a single unconfirmed email was not adequate communication. The alternatives offered were equally disappointing. I was told shuttle service was limited to a 15-mile radius, even though both Google Maps and Waze showed my address at about 12 miles away. I was then offered a one-way rideshare trip home "for the inconvenience," which simply shifted the rest of the inconvenience onto me by leaving me to arrange transportation back to the dealership later. I was also told they could try to arrange a loaner vehicle in a few months. That is not a practical solution. My warranty coverage runs to 50,000 miles, and I am already at about 46,000. With work, errands, and normal driving, it is not speculative to say I would likely exceed that limit by then. In effect, the proposed remedy would have required me to continue driving with a check engine light while risking the loss of warranty coverage. To be fair, the employee helping me was courteous and seemed to be making an effort, which is the reason this review is 2 stars instead of 1. Beyond that, however, this experience reflected poor communication, unreliable scheduling, and a level of customer care that falls well below what this dealership once provided. I gave this dealership a strong review years ago because the quality of service justified it. I am updating that review now because it no longer does. They were good enough to earn my loyalty once. They were careless enough to lose it. Convenience is clearly part of their marketing, not their actual service.

    Richard O.

    Came in for an oil change for my Cadillac CT5 at Dutton Motor Company. When I arrived, no one came out to greet me at the service bay--maybe that's normal here, but it threw me off a bit. Once I walked inside, though, the staff was very friendly and helpful. They got me in about 30 minutes early, which was a nice surprise. The waiting area is clean, spacious, and has plenty of room to relax while you wait. No food court or snacks--just complimentary water--so if you're the type who likes a little treat while waiting, bring your own (I actually wish I had brought some donuts to share!). Prices for the oil change were totally reasonable--right around what you'd expect. Overall, great customer service inside and a comfortable place to wait. Would definitely come back.

    2500HD

    Smoothest / quickest deal made. Big thank you to Cel, if you're looking for a car/truck ask for Cel at the sales department 10/10 recommended.

    2026 Vistiq

    We had a great buying experience at this dealership. This was probably one of the easiest & fastest car buying experiences me and my husband I ever had. Trust me we have had quite a bit of cars. Julien Morgan our sales consultant was such a pleasure to work with. If you are looking to get a new car I would look into contacting Julien.

    Elliott Barber was the best salesman I can ask for! I have purchased a 2026 Cadillac CT4 Sport back in November & last week I just purchased a 2023 Ford F-150 that was on their used lot and as soon as it was traded-in, Elliott's first call was to me since he knew what I was looking for! He was attentive, and made sure to explain everything thoroughly for both vehicles. The process was seamless & his finance team was very welcoming. Every vehicle I purchase will always be from Elliott since I can rely on him to make sure all my checkboxes are marked! Glad to have established a relationship with Dutton Motor Company & I will be back soon I am sure. Thank you to Elliott & the Dutton team for all their help with both of my big purchases!

    Vee & Jesse were absolutely fabulous! I recently purchased a truck from a different dealership that was a super truck but it just didn't suit me. I liked the truck but I wanted to love my truck.... after searching for a couple of weeks I found what I wanted at Dutton. A few emails and phone chats with Vee, I drove over on a Saturday and made a deal. I was treated with respect, honesty, and the entire place had a "how can we help you achieve your dream" atmosphere. 10/10 !

    GMC Sierra 1500 AT4 CarbonPro

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    13 days ago

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    2 months ago

    Vee and Therese were outstanding! Loved having them help to get me into my dream car :) Process was pretty straightforward! Thank you

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    9 months ago

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    2 years ago

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    3 months ago

    Outstanding Service Department ! Highly reccomend them--great communication and follow up.

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    10 months ago

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    6 months ago

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    11 months ago

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    6 months ago

    Your service center is horrible lost count of how many times I was lied to. Took over a year and countless phone calls to get the work done.

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    Page 1 of 12

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    Ask the Community - Dutton Motor Company

    Does this dealership do smog checks?

    We do not do regular smog checks. You can visit smogcheck.ca.gov to find a location near you.

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    Review Highlights - Dutton Motor Company

    Stephan Caraway did a great job and I can honestly say I will refer all my friends and family to him.

    Mentioned in 15 reviews

    Read more highlights

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    Dutton Motor Company - car_dealers - Updated May 2026

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