Best Customer Service This American Tire location; has some of the best customer service I've ever experienced! My tire suddenly went flat, so I stopped by this location at 5:58 PM hoping they could just put some air in it. I didn't realize they were closing at 6 PM, so I felt terrible for showing up so late. There was an amazing young man with blonde hair--I unfortunately didn't catch his name--who went above and beyond to help me. He was incredibly kind, patient, and took the time to explain my options. Even though they were already closing, he made sure I knew what I could do to get my tire fixed and didn't make me feel like a burden at all. Everyone inside was also incredibly kind, helpful, and efficient. You could tell they genuinely cared about helping customers, even at the end of their shift. I'm so grateful for the kindness I received that evening. This is truly what exceptional customer service looks like! Thank you, American Tire! read more

I came to America's Tire specifically to get a wheel alignment on my Toyota Tacoma. The alignment itself was completed, but I was very disappointed with the sales experience. The salesperson who helped me, Ian, recommended that I replace all four tires. I told him I understood I would eventually need tires and that I planned on purchasing them later. He then told me that I should buy the tires today because if I replaced them later, I would have to pay to have the alignment done all over again. That made me feel pressured to purchase four tires immediately instead of simply getting the alignment I came in for. Ian also advised against rotating the tires, saying they were already in the best positions based on their condition. Before leaving, I asked for the initial inspection report, because I wanted to see the tread-depth measurements that supported the recommendation to replace all four tires. I was told the information was included in the paperwork they gave me. After getting home and carefully reviewing all the paperwork, there are no tread-depth measurements for any of the four tires anywhere on the documents. If all four tires were inspected closely enough to recommend replacing them and to determine that they were already in their "best positions," I would expect actual tread-depth measurements to have been taken and documented--especially after I specifically asked for them. I'm not claiming that my tires will never need replacement. My concern is that four new tires are a significant expense, and I believe a recommendation to replace all four should be supported by actual tread measurements rather than sales pressure. The alignment service itself was completed, but the experience left me questioning whether the tire recommendation was based on an actual documented inspection or an attempt to sell me four tires I wasn't ready to purchase. read more

Ive been here multiple times purchased at least a dozen tires. All the employees are very helpful and knowledgeable. They have several tire price options I can always find a good deal. All I can say is get the tire warranty. Saved me $$$ several times. Today I found out they sell warranty for tires they didn't sell me. Free flat tire service and got the warranty for all my 4 tires. read more

We got screwed by Costco tires. They sold my wife four soft tires for a very comfortable smooth ride. But those tires wear out very fast, especially if you drive long highway distances like we do. Enter America's tire. These fellows know the right tires for what you need because they ask and listen. This time I got 4 Yokahama with 70k warranty for $1k all in. I trust these guys. read more

America's Tire - The factory! - Tires Near Me - Riverside, California

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I've been coming to this location since I moved to riverside a few years ago, personal vehicle and company vehicles have been serviced here. I have never been disappointed in their service and the professionalism the technicians display. This location is in great hands with Tim as the store manager as well, he is phenomenal at his craft. I have been a customer for a few years and will happily remain one for many more! read more

Brought my son's car in for rotation and possibly tires. The customer service and the way the tech showed me everything was outstanding. I am switching over to this tire service it's that good. So refreshing to see ALL their customer get quality service. Even the rude customers. read more

On my way to pick up my husband from surgery when I got a flat tire, and I panicked. After arranging a tow, I called America's Tire and Rachel Merlan was so kind and helpful and ordered my tire immediately, even before I arrived at the shop. She and Christian kept me informed and I can't thank them enough for their kindness and excellent service. Thank you! read more

I showed up 15 minutes before closing and they still took me in without an appointment. The service was friendly and fast, and they keep you posted of the progress of your vehicle. I end up buying two tires for my Tesla Model Y and they did everything right . The price is right for good quality tires and service . Great value all the way around . read more

America's Tire - Even after closing , they are working hard to get the cars done right . - Tires Near Me - Riverside, California

Quick and fast service without an appointment, idk if it was bc I was there right when it opened or they're always like this but I got helped right away with my walk in. I came at 8:05am they opened at 8am and there were already 4 people ahead of me. I got my free tire patch service and waited maybe 20 minutes. Very happy with the service and free patch. Appreciate it! All the workers are nice and the place is nice and clean and has a huge waiting area. Place is in magnolia shopping center across the Tyler mall, next to daiso and petco. read more

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Ian Kilmer he was awesome with his service he did taking care of my car with that four new tires thanks for your service I appreciate you

This place is very professional and preform quality work. With an appointment, you're in and out within an hour. The entire staff work very well together and they really do care about their customers. The shop is clean and plenty for seating while you're waiting. read more

Our family has been coming to this tire business for years and they are our hero's! They work quickly, and help us get back on the road whenever a "low tire" light comes on. There's a lot of construction work around our house lately and it's forcing us to drive on the shoulder of roads inevitably getting nails on the tires. So far on the last week we've been here three times with two vehicles- Tomorrow will be the third, but I already know that they will handle it as quickly as possible and for free as long as the nail is in an area that's not on the sidewall. read more

MAKE AN APPOINMENT. I scheduled a tire rotation appointment and Brandon attended to me quickly and was very pleasant. I was in and out in 15min I was shocked, super quick service & friendly staff, will be returning! Also the fact that it's free !! read more

My car was waaaay overdue for new tires, and had a great experience here. Prior to coming, my husband got pricing quotes and Tim suggested to come around 745 today for service. We were able to get a military/veterans discount and AAA discount. Employees are super fast, professional and efficient. We were in and out in less than an hour! read more

America's Tire - Tires Near Me - Riverside, California

Amazing service, just make your appointment ahead of time since it gets busy. The guys do a good job and I recommend coming back here. Ask for Edgar, he's the best. read more

The BEST team. My family has been going to this particular America's Tire for over a decade. There used to be two Tims working here and they were both very kind. I don't see the other Tim anymore but the tall Tim always gives fantastic customer service and is always willing to answer my silly girl-questions. I call a few days in advance to make an appointment and he's always professional and kind on the phone. Zachary, Greg and Gabriel is also very helpful and polite. All around great crew of guys. They might not be super-friendly early 7:45am/ in the morning (it's difficult being a morning person), but even when you see them having a rough morning, they're always polite and have great, fast service. My tire rotation and balance was done in 90min. (this is my 3rd positive review for America's Tire, but I'm not sure what happened to the other two from years ago) :) I'm glad their service hasn't deteriorated. Their prices are kinda high but worth it because of their excellent customer service. read more

America's Tire - Tires Near Me - Riverside, California

I have been having issues with my passenger rear tire going low this past week so decided to bring it in thinking it was a nail or a small leak some how. I was told by Zachary that the wires were showing from the inside of my tire in the back. Upon inspection this was becoming a reality for my other rear tire as well. Zachary let me know this is usually an issue of alignment. At first I was bummed and then confused, then angry and now satisfied although broke :-p ... Bummed because its an issue with two tires, not covered and I'm out a whopping $350 so soon after getting these tires. Confused because they were the ones to do my alignment on March 5th when I bought the tires. Angry because I was out $350 and surely they must have done something wrong in March. Now however I'm satisfied because I was able to go back and find the alignment report from March which proves they did their job. Also, I drive... I drive a lot... The receipt from March shows I was at 93k miles and today I'm at 105k... that's 12k miles in less than six months and I'm way past due for an alignment check. At first I was going to write a scathing review. Then I wasn't going to write a review because it wasn't their fault but my own. However, while I wasn't a total "Ahole", I feel that I owe the review and the findings as well as an apology to Zachary and a praise for the way he took care of me while I was there. Thanks team for something like 15 years or so of taking care of my tire needs. read more

Tim is awesome! Great customer service with helping me get a couple new tires for a solid deal.

Recently had a flat and these guys fit me in on. Saturday afternoon. I've have NEVER had a bad experience here. They're honest, will work within your pricing, and are fast. With my flat tire, they had it off and two new tires on in 30 minutes. So literally only had time to get a Starbucks and come back and it was done. Efficient, trustworthy, value, all things I think of when I think of this place. read more

America's Tire - Tires Near Me - Riverside, California

I have always had outstanding customer service at this place. I had a flat tire. I got there right as they were closing, and they still helped me. Took excellent care of me and my vehicle. I am a customer for life read more

Very friendly staff every time, efficient, helpful, knowledgeable! Provides great services, place is clean and the work is done quickly!

Dear Manager Tim, I visited America's Tire in Riverside, CA (92505) on Friday, March 7, 2025, around 9:30 AM for a tire rotation and air pressure check. Upon arrival, I waited in line until an attendant informed me that the wait time would be approximately 10 to 15 minutes. After about seven minutes, a salesperson, Gilbert D. (Store Cal 04, CA#ARD271837, Invoice #2663922), approached me and asked me to step outside to inspect my vehicle. I informed him that I am handicapped, and I immediately noticed a change in his facial expression. He then responded in a firm and somewhat intimidating tone, saying that I didn't have to go outside if I didn't want to. It's not that I didn't want to--it's that moving around is difficult for me. When I handed him my keys, he abruptly snatched them from my hand. Later, when he returned, he walked past me without acknowledging me. I asked if everything was okay, and he briefly mentioned that my tires were at 7/32" tread depth while pointing at a board that I couldn't see. Without further explanation, he left, leaving me confused and unsure about the status of my service. I don't understand why I was treated with such disregard. This experience made me feel unwelcome and disrespected. I would appreciate it if you could look into this matter and ensure that all customers, regardless of their physical condition, are treated with professionalism and courtesy. Best regards, Miguel read more

Today I was told that by making an appointment I would only have to wait an hour and be in and out much quicker than the walk ins around be being told it would be a 4-5 hour wait for service. Instead I got a text after an hour saying my car was done when it wasn't. I was told it would be longer to wait for an alignment check that they recommended, and another hour an a half if i actually needed realignment. With 5 cars in front of me, not knowing if they needed alignments that would take over an hour, it was getting ridiculous not knowing how long I would have to wait. When at first this was only going to take an hour. After another hour of my car not being on the alignment rack I left with my new tires and no alignment check. My receipt when I left said estimated time of competition was 5:30 when i showed up at 12, again, with an appointment. Just tell people how long it's going to take, I wouldn't have waited if there was transparency it was expected to be 5 hours and arranged to be picked up. There's no system that prioritizes appointments apparently so why even have that service if i'm waiting the same amount of time walk ins are being quoted. read more

These guys are wonderful. My story is a bit long and confusing as I had 2 spares from 2 different cars and 1 flat tire. My husband wanted to make sure that when I went to get new tires 2 days later after the flat tire. I had a spare just incase my other bad tire blew. Anyways, there was a confuse as to putting the new tire on the flat, putting the original spare under neath and placing the extra spare in the trunk. We'll America's tire accidentally put the new tire on the extra spare, and never replaced the flat with a new tire. I was a bit frustrated but new America's tire would make it right. The extra spare was to old to put back on so the put a different tire on that matched the original. This is the very reason I have continually come back to purchase tires and will continue to do so. The guys at the LA Sierra location were so nice, kind and understanding. I cannot tell you how appreciative I am of them. Thanks boys for making it right!!! read more

Great experience at American Tire excellent service with affordable prices this will be my new home for tires george has exceptional customer service Great Job ! Mike read more

Came in @8:00 for popped tire, left at 8:20. Brian did a great job finding the tire I needed very effortless, Edgar my tire tec banged out the job under 20 minutes. Couldn't be happier great job y'all. read more

They broke a lug nut on my wheel, gave me a card to Bear Automotive and told me to take it there to be fixed. Not responsible for the damage? I don't understand. Deceitful!!! Told me if I get it fixed within a month they with complete my alignment. Criminal! read more

Ian did a Fantastic job helping me over the phone and he never tried to get me to PAY more for a better tire, but he helped me make a great decision on Great quality Yokohama's which are very good and he did a great job. if he isn't a manager yet he should be soon, or else Ill hire him! Thanks again Ian; he is just another reason why I have been a customer for over 35 years! read more

I am a Tesla user/driver and I fully understand that there are Tesla haters out there however, I had service done at this location and a technician filled my tires to 45 psi but the driver side front tire was filled to 65 which is a dangerous level. The car had warning lights stating it was filled too much. I would not recommend this business to any Tesla owner because of this incident. Beware. read more

At first I was going to give this place one star but Brian the manager was able to make sure that I left extremely satisfied. I had come here a week prior because my tire pressure sensor was on . The gentleman that had helped me said that they would either patch up the tire or replace it or it . I had expressed to the gentleman that If it was going to be better to just replace the tire . He reassured me numerous times that my tire would be okay after patching it . Low and behold a few days later my tire popped on the side of the freeway . Not only was I over two hours late for my new job. I had to wait almost two hours for triple AAA to arrive . I expressed what had happened to Brian and he understood and offered to replace my tire for free. That's what I call great customer service . read more

America's Tire - Waiting area - Tires Near Me - Riverside, California

AVOID!!!! Took my car in because there's a nail in my tire. I showed the guy where it was when I checked in but that didn't matter. They kept my car for an hour but that didn't matter either. When I picked it up they said there was no nail in my tire and my tire pressure was still good. When I said there's clearly a nail in the tire, you can visually see it with your eyes no need for soap. He called his tire guy to try and tell me there's no nail in the tire. This place will never touch any vehicle I own ever again. They're "tire people" yet won't repair your tire cause they can't find anything wrong. Probably should look for a new career or a better vision plan cause they're either blind as a bat or just too lazy to do any work. Then I get an email from the manager later with a receipt that showed they done a "free tire repair". When I sent pictures of the nail still in the tire and explained how no repair was made I didn't get any reply. Absolutely the worst customer service ever! read more

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Had made an appointment for alignment at another business and took day off. Got to appointment and informed equipment was not working. Called America's' Tire and got right in! They had my car in and out in 20 minutes. Very friendly and helpful customer service. The price was much more fair, as well. We will be back. read more

The manager Tim is the man. He stayed back a little later so I actually bring my car when he knew i was in a bind. Took care of me and gave me assurance and had me on my way. They just gained a repeat customer just because of that. read more

Quick, fast, and knowledgeable! I will be taking my cars there in the future for any tire-related issues.

America"s Tires has outstanding customer service. I refuse to buy tires any where else. Not only are their prices great but if I find a lower price they will match it. With their low price guarantee I know I am getting the best price on tires. Tip: America's Tire Provides Free Air Checks read more

I went here because I had a tire that was low. An employee greeted me and indicated he would be with me shortly. After a short wait I was called and asked why I was there. I explained my situation. They came in about ten minutes later to tell me I had a nail in my tire and they were repairing it. They fixed my tire within 15 minutes and I was on my way! I would definitely return! Great service! read more

My husband recommended this place to me when I needed to replace the rear tires of my car. No appointments needed. They took me right away. The waiting time was around 1-1.5 hours. I spent my time finishing grocery shopping at Aldi next door. What a pleasant experience! I saw an outlet on the wall, so you can work in their lobby while waiting too. Just like at a coffee shop, it can save so much time. They also offer me a reasonable price on their tires. Note that their prices are not as cheap as Costco's but the waiting time and customer experience is so much better. My previous tires were purchased at Longo Toyota approximately 4-5 years ago. (You can read my review on Longo Toyota. 0 stars! They suck.) I lived very close to work (5 mins drive) and haven't been driving much since 2020 due to COVID WFH set up. And yet, my Longo Toyota purchased tires kept giving me issues and could never ever get the air pressure right! They kept leaking air since day one! I thought it's my car's issue (also purchased at Longo Toyota) , but that's not true! After changing the tires at America's Tire, the pressure has always been right! My tire pressure light hasn't been on anymore! I can't believe it! I'm so happy. Thank you America's Tire!! read more

America's Tire - Tires Near Me - Riverside, California

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Tim provided exceptional customer service. Highly recommended. They are very informative & helpful

Arturo was personable and quick to help, he checked out my problem tire and advised me that a patch wasn't feasible. He also explained why just doing a patch wouldn't be a good idea and helped me understand why I should replace the tire. My family had some questions as well and he didn't hesitate to answer their questions over the phone and give quotes based on what was economical and good quality. Thank you for accommodating us and getting me back on the road! read more

Final transaction! Bought tires 1 year ago for my daughter. Took the vehicle in because the front tires were balding already, just a few miles over 10,000...not an exaggeration. Because these tires had a 40,000 mile warranty, I took it to America's Tire. Not a joke, the attendant told us they knew these were "crap" tires. I asked how they could have sold them to my daughter if they were aware they were crap. What they offered in return was a credit towards new tires of same or greater value. Bottom line, we were left with no choice but to replace all 4 and it literally cost the same, after credits, as we paid the year before. I question the integrity of the staff, the manager who stated nothing he could do and America's Tire that they would knowingly sell "crap" tires to a woman driving children daily and putting them at risk. Shame on you guys and I know losing one buyer means nothing to your bottom line but you have lost my trust. I'll take my business elsewhere! read more