1. Riverside Volkswagen

    0

    Riverside, CA

    Riverside Volkswagen

    4.0 (599 reviews)
    Closed • 9:00 am - 8:00 pm

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    Services - Riverside Volkswagen

    Auto brake repair

    Auto engine repair

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    VW Mk8 Golf R
    Westley H.

    The best car-buying customer service I have ever experienced. From the moment I arrived at the dealership for the first time, Monae was there to help. She was kind, informative, and made sure I felt comfortable while helping me choose the car I wanted. She never came off as pushy or aggressive, which I really appreciated. Although I didn't buy a car that day, she gladly gave me her number in case I had any questions. The next day, I was so excited that I texted her at 7 in the morning! She replied within 5 minutes and immediately got to work on finding me the car I wanted. Unfortunately, they didn't have the color and model I wanted in stock, but she was able to locate one at another dealership and get it for me--all via text, so I didn't even have to come back to the dealership. Once we agreed on the price, I headed over to sign all the paperwork. I had a great time signing the loan papers with Sammer, the finance guy. He even managed to get me a customized extended warranty, something I didn't even know was possible, which made me really happy. Since I don't plan on driving the car much, the standard extended warranty wouldn't have worked for me. Once the paperwork was complete, Monae arrived with my new car, all washed and cleaned, and handed me the keys. Keep in mind, this was Monae's day off, and I didn't expect such excellent service on her day off. This entire experience was perfect, and I can't say enough good things about Monae and Sammer's amazing customer service. Thank you to Riverside Volkswagen and their entire team!

    2021 Volkswagen Jetta SE
    David M.

    The vehicle's cleanliness, and condition is unacceptable. The communication afterward is less than satisfactoy, I sent 3 emails to all of the people I worked with that night and never got a response from any of them. I would not recommend this dealership. If you choose to do your business here, make sure you fully inspect every aspect of your vehicle before purchasing. There Service department could not believe a vehicle was offered for sale in this condition. I would 100% not recommend buying a used vehicle from this dealership, they will not honor damages to the vehicle. My trunk has holes in it from the license plate not being mounted properly, it is littered with dents, and they don't even want to cover a $25 broken air vent. My vehicle is still in fleet mode with MyNet, and they have no answer for that. I did not get to inspect the vehicle, they pulled my vehicle from the backlot at 8:30 pm before it was even ready to be put up for sale. This is abysmal treatment of a paying customer. Out of good faith Carl in the service department is working with me to attempt to make it right. Sales floor is no help after you leave the dealership. They've made their money and that's that. They've lost my future business and I will not be passing good word to family and friends.

    Volkswagen Atlas 2025

    After doing some research online and deciding to come to this location, I'm so glad I did! Starting from speaking to Monae who brought me in and meeting with John and Augie to secure a deal on a 2025 Atlas! I did a quick test drive and paper work within 20 minutes. Everything else was done in a timely manner which I appreciated due to having my hands full. My new car was also cleaned/ detailed by Jacob which came out amazing. Definitely recommend this location to any potential Volkswagen owners!

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    2 months ago

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    Richard M.

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    1 month ago

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    11 months ago

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    1 year ago

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    7 months ago

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    2 years ago

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    8 months ago

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    1 year ago

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    1 year ago

    Get ready to be pressured to buy a used car, they try to guilt trip you into buying a car

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    1 year ago

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    1 year ago

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    7 months ago

    Got my Jetta here. The salesman John was awesome. He was very professional and wasn't trying to pressure me into something I didn't want.

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    1 year ago

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    9 months ago

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    1 year ago

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    5 years ago

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    3 years ago

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    Page 1 of 15

    Ask the Community - Riverside Volkswagen

    Review Highlights - Riverside Volkswagen

    “I can't express enough how Raymond and his team made me feel so comfortable and made my experience a 10/10.”

    Mentioned in 94 reviews

    Read more highlights

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    Speedy Auto Repair & Electric

    Speedy Auto Repair & Electric

    (444 reviews)

    MOE will take care of you! Amazing service, amazing customer service, and super speedy!…read moreI honestly expected my car to stay overnight since I arrived around 4 PM and they closed at 6 PM, but my car was done in just 1 hour and 15 minutes! I needed my serpentine belt replaced, and I also had a screw with a broken head that needed to be removed and replaced. While I was there, I asked if they could take a look at my tire because I was hearing a noise. Turns out, it was a wheel bearing. He even went out of his way to send me a picture of the damaged part so I could see exactly what was wrong. I really appreciated that transparency They took care of everything quickly and professionally. I also checked the prices to make sure I was getting a fair deal, and the prices were right around the average -- so I definitely felt like I wasn't being overcharged. Great service, fair prices, and friendly customer service. I'm very happy with the experience and will definitely be coming back for sure! Thank you, MOE, for the great service! Highly recommend!

    I'm super impressed by the professionalism and the speed and quality of work that was provided…read more The service requested was to have front brakes and rotors replaced. They got the job done quickly with a great price. The value of their service is simply unmatched by any other. I highly recommend these guys over everyone. I'll definitely will continue to come and have my car serviced by them. Sorry Fritz Ford you guys suck and have lost my business forever!

    Magnolia Alignment

    Magnolia Alignment

    (13 reviews)

    I've been driving past this place by the Riverside Plaza for decades and always like how cool the…read morebuilding looked. I had a strange shaking in my front end, and thought it was my brakes . I was at the Greek place on Merrill, and when I was in the drive-through, I saw the suspension place across the street, so I thought I'd step in for some quick questions. Everybody was super cool, and even though they were busy, the guy mentioned they'ld do a free front end diagnosis to determine my brake condition. He said sometimes that means you do need new rotors. They were pretty busy, but I only had to wait about 15 minutes until they got a bay open. Turns out it wasn't my brakes at all, I had a bad strut on one side. During the evaluation, they mentioned they are also specialists in Lexus rear airbag suspension. Luckily, my rear suspension was fine and I only had that single bad strut. I decided to get both taken care of as well as the alignment for the front and rear. They also gave me a 10% discount on the alignment work because I had a major repair. I took an Uber home, because they said they might not have the job completed the same day. But they got parts delivered early, and my car was done before 5:00. Excellent work, and I didn't feel like they were trying to misrepresent any aspect of the job. As a matter of fact, I asked about any more things I needed done, and they said I was pretty much solid. Excellent shop.

    So, first the good. They diagnosed correctly the issues in the front end of my son's car. I was…read moreable to replace suggested parts and it aligned wonderfully. Can't complain on the price. Now the bad. I know cars, have been working on them for years. I know what a bad CV joint sounds like. I bought an axle, called down there, told them what the problem was, and sent my car and my kids with payment. My son called me and said that they told him that the car didn't need the work, that the sound I heard was something else. The week after, I had the time to go talk to them and long story short, they said some bullshit about the steering. Ok. I went to another shop, told them what was up, they told me they wouldn't warranty the part which was fine. Work was done, cheap, problem fixed. I hate to bash a local business. These are nice folks who were wrong on a problem. It happens but I personally won't be back.

    Riverside Volkswagen - autopartssupplies - Updated October 2026

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