Always best customer service Kieth and they guys Knowledge helpful Always a great experience Thank you read more

Amazing people. Install was perfect. I promptly lost the keys to a hitch I had purchased as well when they were installing the backflip. They got a new set of pins sent up from Tucson. Great people!!! read more

Had a cover installed (Bak cover) and it never sat right on the bed, as well as leaked. After a few trips back to get it corrected, was asked never to return. They would remove various little pieces each time but it just got worse and worse. Contacted the manufacturer and they requested pictures and a visit to another installer for a quick assessment. Well - what a difference! Not sure what happened originally with Quality Bumper but the same product installed by someone different has been night and day. Not one leak, completely level and beautiful. Pictures of before and after. read more

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End up doing window tint here. Prices are pretty good and timing was perfect before the heat.

Quality Bumper is the best. They installed power steps on my Silverado. Makes getting in and out so much easier for us older folks. As always, thanks to Kieth and his crew for a job well done. read more

Can't believe I haven't Yelped these guys yet! Been going here quite a few years now. We have spent thousands here on several different vehicles on window tint strips for the windshield, bed liners, hitch stuff and other various items. Every time we have had excellent service. The guys behind the counter have always been very helpful and courteous. Five star service. Will continue to go here and also keep recommending them. read more

I have been a Quality Bumper customer for twenty years. Went to the Mesa store today and received the same great service at a reasonable price. The shop is clean and well kept with all the needed supplies for towing. read more

Great solid bumpers no BS plastic!!!!!!Highly recommend this business!!!!!!! No one wants to hit u on the road ! Az worst drivers here!

Keith and crew were very helpful in deciding on what bed cover would work best for us. We have been buying from them for years. Always a great experience. Sales and service guys are outstanding. We highly recommend them for any of your needs. Thanks read more

We live this place, we have done business here for over 10 years. We have bought multiple tonneau covers for our trucks and AMP Retractable step rails. We have also had our windows tinted here and purchased a Thule Cargo box. The staff here are very friendly and knowledgeable. Thanks guys and keep up the great work! read more

These guys are amazing. I went in looking for some replacement bolts for bed cover and I didn't remember what brand it was. They helped figure it out and gave me the hardware after I offered to pay and I didn't even buy the bed cover originally from them. So happy and I will send everyone I know their way for being such a class act read more

I'm hoping to work this out with their store manager. They damaged my truck today and blamed it on me because I hired them. Then they claimed they are going to warranty the product they missordered and didn't fit my truck. Well they damaged the product to try to make it fit and now they are going to defraud the manufacturer? Then because they wouldn't work this out they called the police who were very sympathetic to my situation as they saw the truck damage. Totally unbelievable Totally dishonest read more

The two times I have used their products or servicesI have been totally satisfied. The bedrug and the window tint looks amazing. I will definitely keep coming back to this establishmen. read more

Not really worth the money $1100 for a paint protection film that only covers half the hood. And a 700 dollar quote for tint

They were recommended to me for an airlift, a quick call confirmed the parts in stock, I made an appointment to have it installed.... showed up a few days later and took care of everything for me! Friendly and knowledgeable! read more

Great service for window tinting! Everyone there was nice and helpful. Took my BMW Z4 in and I'm impressed. The only two bad thing was that I had to wait almost two hours and had to drive home with the top down in 112 degree heat at 2pm for 20 minutes. The quality of work is phenomenal though. Definitely going back there again for my other cars. I took one star out for making me burn during the drive home, but I'm adding another star back on for the free paint protection film under the door handle! read more

Quality Bumper - Mesa - Clean work, no bubbles or anything so far - Auto Glass Services Near Me - Mesa, Arizona

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On July 13th, I took my 2016 Toyota Camry SE to Quality Bumper in Mesa, AZ for window tint. I had an appointment at 11 am and I paid $284 for the Carbon XP film. It took them 3.5 hours to do the job and when I arrived home my husband looked at it and saw a weatherstrip on the rear quarter window was pushed down or missing and did not look right. This car was a previous lease from Utah and it had zero tint and was in pristine condition. He immediately took my car back to the shop and asked about this issue and the bubbles he saw in the tint. They said the bubbles would come out by themselves when they cured and the guy who did the tint said he didn't see anything there. He was kind of shady-like and barely got close enough to see what my husband was showing him. In any case there was nothing we could do about the pushed down weatherstrip until after the tint cured all the way. After the tint cured and we rolled the window down and up it was easy to see that the weatherstrip had been sliced. My husband took my car back to the shop today and showed them how the weatherstrip had been sliced and asked them to please replace what they had damaged. The manager said they did not damage it, they did not do work like that, and he would not replace the $20 weatherstrip. The weatherstrip was fine on my mint condition, two year old car when it arrived at Quality Bumper and it was damaged by someone slicing it after I picked it up and they claim they did not do it? Who else would have sliced it? Me? YES, they most certainly did slice my weatherstrip and they refused to take ownership of their screw up. I would never recommend Quality Bumper to anyone. But if you do choose to take your car there to be tinted, make sure you take "before" photos of everything first. read more

I went to the Phoenix location on 10/28 to have a hitch installed on my car. I made an appointment for 2:00 p.m. I arrived at 1:46 and handed over my keys, but they did not take my car into the garage until 2:24. I think that's fraudulent. Why do business with people that lie to you? Anyway, $343 and TWO AND A HALF HOURS later I got my car back, and the hitch didn't even have the ball thing on it. I give them two stars instead of one because they had a nice little area where you could sit down and watch TV. I couldn't really hear the TV much, though, because the staff were talking so loud, it was bordering on yelling. There was a coffee machine, but I couldn't use it because there were no cups. I was really dehydrated at the end of this because there was no water available. TL;DR I paid out the ass to dishonest people to get a second-rate hitch after waiting for hours and having an insufferable time. read more

I used their $100 Groupon voucher to get tint out on my car which was the only reason I went to Quality Bumper. Not only was the tint very affordable, but they did an excellent job! I called one day and the tiny was put on the next morning. They were pretty fast, but not sloppy. I got the Carbon XP 18% for the back windows, and it looks great! There are no bubbles, no weird haze, no scratches. I would definitely recommend Quality Bumper - Mesa for your tint! read more

Set 8am appointment for Class III hitch install on my new Subaru Outback. Car in by 8:10 and done by 9! And at the price quoted. Friendly, professional, clean. Highly recommended. read more

Excellent customer service, the only problem is my credit card got charged on a bogus website a week after I used my credit card at this location. so not so sure that the interface that they're using the credit card with has any type of security. read more

I'm SO DISAPPOINTED in quality bumper in Mesa. Back in 2017 I purchased from them and had them install running boards, a tailgate extender then in 2018 a roll and lock bed cover which isn't cheap. The GMC canyon that these were purchased for was recently totaled in an accident. I was able to have the collision center remove all of these items from the totaled truck. I called Quality Bumper asking if I were to pay their hourly rate if they would put them on my new GMC Canyon. The gentleman that answered the phone said I don't see why not, but let me check. Then another man came on the phone and said no. Sorry if we started to do that we'd be doing that all day!! Ok, but you're getting paid and it's not like I picked these up second hand on Craigslist. I BOUGHT THEM FROM QUALITY BUMPER IN MESA, NEW. VERY disappointed in their customer service. They've left me holding the bag of parts with no where to turn. read more

Poor customer service. We wanted to get side steps for a truck and the salesperson appeared annoyed after maybe 5 minutes. I asked him if it was ok for him to help me after I noticed his annoyance. He said well I need to go to lunch. I said ok and he went to eat. This last week I had a hitch put on and was told a price 2 different times. I put a deposit down of half which was $150 and they added the hitch. They didn't want me to pay the balance until it was installed and at the end it was about $50 more. When I asked the salesperson I was working with why, he didn't say much but maybe the owner or manager stated speaking with me and I explained that I was told one thing and asked why it changed. He argued with me and was more upset than I was. He kept cutting me off and I said I just wanted to know where the extra money was added. He explained that it was on my receipt. I took responsibility for not looking on the paperwork but trusted their words. I let him know that all I wanted to do was point out that they said one thing but did another and wish that was communicated. I could not believe that he was so offended and rude that I questioned the price difference. I did ask him why he was so upset and he accused me of accusing them of over charging me for no reason. I let him know that I did not say that and he said well it feels that way. He took me questioning the extra money so personal and that I was wrong for asking questions. I would have been fine if but his attitude was what bothered me. My brother informed me that he had a similar situation a while ago. Customer service should be important to all. read more

*Updated Review* I dealt with the manager Keith and brought the mistakes to his attention. He was extremely professional and couldn't have handled it better. They tinted my truck over and repaired what had been originally damaged by the installer. However, every time they do the tint, they damage something else. The third time, they cut the weather stripping with their razor blades. I've attached more photos. At the end of the day, Keith the manager is a great manager and he did his best to fix what they damaged. But when you have people doing poor sloppy work, the best of managers can't always get you out. Management is great, laborers are terrible. Sorry Keith, you're great but your workers aren't. I'm going to the dealership to fix the cut weatherstripping myself and not letting your workers touch my truck again. read more

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We had a bed cover installed for our Ford F150. The service was good, but a piece of weather stripping pulled out from wind forces. We returned and they replaced the stripping. It pulled out a second time the next day. We called to see if there was anything that could be done to resolve the problem. We were rudely told that nothing could be done and it was our problem due to the spray on bed liner. We purchased a higher quality weather stripping from Amazon and it installed it ourselves. Problem solved! The new liner has better adhesive and is slightly wider and taller. This is not my idea of how a customer problem should be handled. read more

Don't believe any time estimates the employees tell you, they asked me to bring my car in when they open on Saturday and told it would be finished in 2 hours, I show up early I tell them I'm dropping it off, and they said great it should be done in two hours. I come back in 1 hour and 40 minutes and my car has not moved from the parking lot. The "excuse" oh well you told me you were dropping it off" Yeah and you told me it would be two hours. Guess that makes both of us liars. Don't trust a spot that makes up estimate times. read more

The manager Keith and all the guys at this shop where friendly. They answered all our questions without hesitation. Gave me a great price to get all my windows and the 6in windshield strip and with spring 15% discount it came out to 315$. And thats their top of the line product at 35/20. I recommend Quality Bumper in Mesa if you're looking to get your car windows tinted read more

No pressure sales here, explained all my options , let me decide, experts in what they do!

I hired this shop to install automatic running boards and window tint. The running boards are perfect, couldn't be happier. Wish I could say the same with the window tint. I called the shop the day after install to notify them that I wasn't too pleased since there was some bubbles, creases, fibers stuck under the tint and even a cut/tear in one of the windows. The biggest crease is of course on the driver side window, so anytime Im driving and I look out all I see is that crease. I was told that the technician was new and they apologized, we made an appointment to come back for a reinstall. At this point, I'm pretty happy with how things are going. Fast forward to the day of re-install, I drop off my keys at the counter and as I was about to leave Keith said he wants to take a look at the issues. He then proceeds to inform me that the imperfections are "normal" and there's nothing they can do about it. He let me know that since they do not work in a clean room that the fibers under the tint was my fault since I've had dogs inside my vehicle. He refused to listen to what I had to say and refused to acknowledge that the installation was not up to speck, especially after paying hundreds of dollars. After going back and forth he finally agreed to redo the tint. As he walked away, he made a comment that the new tint will likely look the same if not worse. At this point, I no longer felt comfortable leaving my vehicle with him or his shops possession. I walked back in and asked for my keys back. That's when Keith grabbed one of his window tint techs to go look at my truck and inspect the job. As I come back to the truck, Keith and the Tech are talking, the Tech told me that this is definitely not up to standard and needs to be redone. The tech mentioned the issue could have been the window tint roll and maybe there was a problem with the manufacturer. At this time Keith was extremely angry and walked away. I told the Technician that I was grateful for the insight and that I will not be leaving my truck under Keith's supervision. Keith is a joke! He likes to bully customers into believing that his shops poor install is somehow the customers fault. Each time Ive been there, he's just sitting on his ass watching TV and is super lazy. Clearly not a great leader. I have not heard anything from the shop or Keith on how they are going to correct this issue. I really don't expect to either! I am beyond shocked to see how many positive reviews this shop has when Keith acts like that to people. They must pay Google a fortune to remove the bad reviews. If you're lucky to have a smooth install the first time, you'll likely never have issues with them, good luck otherwise. read more

I got to give credit to this establishment -- My wife and I had lunch at a restaurant in the shopping complex that also houses Quality Bumper. When we came out, my car would not start due to a failing battery. I walked over to Quality Bumper and interrupted Mike who was working on a car in the garage area. I asked him if they did "jumps" since my battery had given up the ghost. He asked where my car was and I point to my car which was about 100 yards from his location. He told me to wait a minute and went and got his jump start device and walked with me to my car. In 30 seconds he got my car started and we were done! I asked him what I owed him and he said nothing at all. He said it took him only a couple of minutes and he was happy to help. That was extremely kind of him. He could have charged me for a service call but he helped me gratis. He and his company are a credit to his industry!! read more

I have had the pleasure of working in Max Barton at the Mesa QB location. This guy knows stuff about everything towing, this guy just knows stuff and is a fine representative of Quality Bumper. If you need information regarding your truck or SUV and want to talk to a knowledgeable professional employee, call or visit this location. read more

Keith and team at Quality Bumper are outstanding. Great knowledge and stand behind their work. Truly appreciate the help!

Great Service!! Had a side bumper installed on my pickup. Prices are good. Sales staff are very knowledgeable.

The team at Quality Bumper were knowledgeable, friendly and helpful. I would highly recommend Quality Bumper!

Ok, got off to a rough start but the guys there really stepped up. Keith, the general manager, followed the entire process and ensured I was satisfied. I absolutely recommend quality bumper in Mesa! The trailer brake system they installed works fantastic. Keith is very professional and will guarantee your satisfaction. read more

Great service from nice guys. Informative and knowledgeable. They carry a great line of accessory products for all of your truck needs. Fast install by appointment. They installed my Roll 'N Lock cover and it looks awesome on my 2017 Chevy Colorado. read more

The manager Keith and staff provided great service! They installed a trailer break faster than what was estimated. They also answered all my additional questions I had; I will definitely recommend Quality Bumper to my friends and family! read more

After getting screwed over by U-Haul (review forthcoming), I was in a bind trying to find a hitch to install on my daughter's car in time for her to start school at ASU. I called several stores but had difficulty finding anyone who could get the right hitch quickly. Finally Keith at Quality Bumper was able to help me out. He ordered the hitch for next day delivery, and matched U-Haul's price. The hitch arrived right on time, I picked it up, and they helped me load it into my car. Thanks for helping me out, I would definitely be back if I need any further equipment! read more

Ordered a 2" receiver hitch for a 2016 Mazda CX-5 on Monday. Was told they would have the hitch Wednesday. Scheduled installation for Thursday at 10am. Arrived at Quality at 9:30, vehicle was brought in for install at 9:45 and finished at 10:15. Dealt with Danny who was great. Spoke to 2 others there who were just as nice. Work was done right the first time. Car was clean when they finished. Price was exactly as quoted in n the phone. Very professional and I would gladly recommend them to friends & family. read more

Max Barton made my day. Went way above expectation. Another place had sold me a brake controller for a new trailer even though I had a factory built in. He also dialed me in with inexpensive right away solutions to my hitch that the place I bought my new trailer at could not. Super job Max. read more