I have just had a negative experience with someone at a different AutoZone refusing to change the…read morebattery because they said they don't change a battery on a diesel so I came to this AutoZone and dealt with a guy named Gil and he was awesome. Very polite, friendly, and efficient. He changed my battery in record time and then said thank you for your business. There's literally no difference between changing a battery on a diesel or gas engine

This Guy is amazing!! i had a bad problem with one of the terminals on the battery would not loosen…read moreup. We tried wd, forty, we've tried ratchet.We've tried Impact, power torque every power tool youcould think of!. Everyone tried to get this Removed, from the roommate to the gardener to the handyman. it was not budging. i kept saying, take it to autozone. Ask for Jordan, he can do. anything! no one listened. after they all tried several times. I finally brought it Jordan and wallah!!! Got it off with a spray and a tool!!!

Nothing but good men working here. I had been having trouble with one of my headlights for some…read moretime and couldn't find anyone, anywhere who could help me figure it out. The one I did find said it would cost me a few hundred to fix. I stopped in at O'Reilly's and there was Gary. He took a hands on approach, very knowledgeable and had me all fixed up in less than 30 minutes! Amazing! O'Reilly's has always had some real top-notch guys who know their work and get it done. Thank you Gary, appreciate you!

I have a moderate amount of car knowledge. It was nice to work with Riley, Gary and Esteban in…read moredifferent capacities. It is helpful to work w people who work as a team and support a positive working environment

This is still an ongoing issue and a gentleman from their corporate office named Kacey Meeks thinks…read moreadding green coolant to a Toyota Sienna that has red/pink coolant(the correct coolant) in it isn't a problem. He doesn't think an O'Reilly's employee putting the wrong coolant into a car without permission is problematic. Those were his words. He also called my mother and left a message and told her to call him back at the number that wouldn't work. Mixing green coolant into a Toyota Sienna that uses red (Toyota Long Life) coolant can cause the two types to react, creating a sludgy, gel-like substance that clogs the radiator, heater core, and engine passages. This sludge can lead to overheating, water pump failure, and significant engine damage. If some of the O'Reillys employees at the stores and in the corporate office, are this incompetent...

My kids lost my receipt. but the team worked with me I couldn't be more thankful they're willing to…read morehelp. The battery was under warranty, thank goodness They will have me as a customer forever now

Here you get placed to Shopkins auto parts also get the best price in town from almost every keep…read moreup the good work Parts authority

I visit Auto Parts stores several times a month, but never knew there was a Parts Authority nearby…read more I went in, asked if they sold tools and the young man behind the counter opened a book and went right to the tool I was looking for. He said he could have it in a couple of hours, and they did. These guys know what they are doing, and very responsive and they work as a team. I did not have to wait for the young man, who ordered the tool for me, to get the tool I ordered, one of the other gentleman knew who I was and what I ordered and was able to get me on my way quickly. It looks like I might be bypassing the other chain stores and heading to Pa from now on! Great job guys!

Love this place. They price match and they are always professional. I will always come here and run…read moreby my concerns with the O'Reilly team.

I can't say enough good things about the team at this O'Reilly location. The staff here are always…read morefriendly, professional, and incredibly helpful. Every time I walk in, I'm treated with respect and genuine care which is something that's hard to come by these days. Even though there are other auto parts stores much closer to my home, I would choose to go out of my way through rain, sleet, or snow just to come here. That's how much I value the service and support I get from this team. They go above and beyond every time, and it truly makes all the difference.

This is a review from a girl who knows nothing about cars and relies on the help of others! I've…read morebeen hear for windshield wipers and for car fob battery replacement. Prices were very reasonable and staff was friendly and helpful I was in and out in about 10-15 minutes. Highly reccomended this location and appreciate that they stay open later.

Called in because after buying brake lights at this location, I had a quick question about the…read moreinstallation. I first got a young man who I could not make his name out, he hung up on me the moment I stated I had a question., within 20 seconds of the call. I called again thinking it was just a fluke, and got Lance on the phone this time. He put me on hold & when he returned to the line had a very bad attitude & ended up hanging up on me again. Not sure if it's because I am a young woman or if they are simply lazy & inept. This is atrocious customer service & since not one but TWO employees felt comfortable hanging up on a customer, I'm assuming this must be the way this store is ran. Poor customer service & an obvious lack in management. Drive the few extra minutes to a different location, the one on N Power Rd is much more welcoming & helpful.

This particular location has always had issues compared to other locations, todays issue drove me…read moreto write this review, my wife had purchased a hitch to tow a small trailer for her sister and for some reason the hitch didn't fit right so she was going to returned it and was going to purchase another one but instead she got treated like some kind of shady person, instead of focusing on how they could help her to get the right tool she was treated with disrespect by who I'm assuming was the manager on duty a gentleman by the name of Christopher V. Unbeknownst to him I had gotten there to help my wife get the new hitch but instead I got to witness his lack of customer service, poor judgment and from the way he treated the employee who was at the counter I would say he has no leadership skills to speak of. All they had to do was ASK that's all Just ask how can we help you? Instead what we got was Christopher V. Comments "I didn't know we were in the tool rental business" funny thing is he should know they do rent tools and worst case scenario he should learn his returns policy. And lastly if he doesn't like his job he should find another, life is too short to be unhappy.

Needed a new battery and Auto Zone on Power Rd took care of me. A young man by the name of Jeremiah…read morewas very helpful and quick. He is very polite and has the willingness to assist! Thank you for your help in swapping out my battery.

Wish I could give this specific location a 7 star review! Tony gave me great advice on detailing…read moremy car and went out of his way to compare products so I purchase the best item for my budget and vehicle. This store definitely stands out from the other Autozone stores in the area. Please do not get it confused with the one on East Williams Field.

Isidoro was amazing! I rolled in at 9:50pm, with a mostly dead battery (cause women, I know), and…read morehe had it changed out, and had me on my way before they closed at 10! Great, quick work! Thank you!

This is a "napa" authorized dealer. Dont go to this trash store. They do not honor warranties and…read moreclaim they dont store phone number information to look a customer up like an actual Napa store does. Take the time to drive to a real Napa Auto Parts, promise you its worth the time....

Location is not easy to find! That said, they have good Customer Service, a positive, friendly…read moreattitude, and are knowledgeable about their specialty and about the needs of the local area. Some items or parts have long lead times, but that's America in 2022, not their fault. Overall: very good auto parts store.