This is a review from a girl who knows nothing about cars and relies on the help of others! I've…read morebeen hear for windshield wipers and for car fob battery replacement. Prices were very reasonable and staff was friendly and helpful I was in and out in about 10-15 minutes. Highly reccomended this location and appreciate that they stay open later.

Called in because after buying brake lights at this location, I had a quick question about the…read moreinstallation. I first got a young man who I could not make his name out, he hung up on me the moment I stated I had a question., within 20 seconds of the call. I called again thinking it was just a fluke, and got Lance on the phone this time. He put me on hold & when he returned to the line had a very bad attitude & ended up hanging up on me again. Not sure if it's because I am a young woman or if they are simply lazy & inept. This is atrocious customer service & since not one but TWO employees felt comfortable hanging up on a customer, I'm assuming this must be the way this store is ran. Poor customer service & an obvious lack in management. Drive the few extra minutes to a different location, the one on N Power Rd is much more welcoming & helpful.

Thank you to Michelle for making my boys day!! She greeted us kindly and was so patient. What a…read moredelightful person she is!

I went to this location for a battery replacement for a Harley Davidson sportster. I had been to 3…read moreother stores and they matched the lowest price, no core charge and my military discount! Patrick was amazing.

The assistant manager anglique waited on me. She was knowledgeable personable and efficient. She…read morenot only sold me wiper blades but then installed them with a friendly attitude. Will only shop there.

Went to see why my check engine light was on. The manager just handed me the diagnostic tool to me…read moreand told me to plug it in and start engine. No offer to help. I did what he suggested and took the tool back inside. He handed me a print-out for a Volkswagen Passat. (DEFINITELY NOT MY VEHICLE). After noticing I went back to the counter for help. He rudely grabbed the tool and went to my car to plug it in himself. Nothing. He was unfriendly, and didn't seem to want our business at all.

New to the area & needed a part for my truck so I went into Napa early in the morning to see 3…read moredifferent people working at counter, there was no other customer in the store and was acknowledged by one of them, they would be with me in a minute. After standing there for over 5 minutes I walked out & went to a different parts store. How can 3 different people watch a customer stand there for so long without helping or asking what I needed. They were not on the phone helping other customers either. Customer service couldn't be worse in my opinion. Apparently they don't need the business.

What a joke, employees had no interest in showing me whether there were any other bits and just…read moresaid "whatever we have over there". Then after I ended up getting everything I thought I wanted...since they couldn't be bothered to help.....up to the counter, it turns out they do t have enough change in the entire store to break $100 on a $42 purchase. Thankfully there's an autozone on the next block.

We worked with Aidan to buy a used car here. We had a great experience! He was super helpful and…read moremade sure we found what we were looking for. He asked a ton of questions up from to ensure we went home with a vehicle we were excited about. He also made sure we knew all the costs that were going into the purchase, so we could feel confident making our decision. The entire staff was really friendly. One of the employees went out of his way to buy us some popsicles and ice cream to celebrate. Overall, super happy with this dealership. Thank you, Courtesy!

Thank you Dan! So great to work with you. Everything was top notch and so easy. Really felt like…read moreyou went above and beyond - from the 1st video to handing us our new keys!! We were in and out of there in 90 minutes start to finish. Amazing!! And we LOVE our new car. Shout out to Aniq as well - thank you for making everything quick, easy and hassle free.

Went in for an oil change & a factory recall! Service was…read moreamazing. Phil got us through so fast, helped me make my next appointment, he made this so easy. Thank you so much

DO NOT COME HERE! I recently moved to the Mesa area and needed my biannual service for my Honda…read moreInsight 2019. That service went well but within a week or so of my 85,000 service I noticed a squealing noise coming from the vents while using my AC. I will start off by saying I know when I scheduled my service the way Philip talked to me should have been a red flag but we decided to bring the car in anyways. I had my husband manage the contact with Philip after he was condescending with me. On 03/20/26, Philip called us after the projected time we were given to hear back and indicated that my AC Compressor had been severely damaged and caused catastrophic damage to the whole system and that I will need a whole AC system replacement. He quoted us a little under $10,000. Honda has a recall on the AC Condenser in my vehicle as certified by another Honda dealership (Chandler), as Philip refused to check for us via VIN. Philip was short and indicated that he did not see how that would be related at all but would contact his manager. This morning, 03/21/26 my spouse called and Philip indicated that the AC Condenser was not the issue. We decided to get a second opinion as the whole interaction with Philip was shady and we felt uneasy. Philip did not want to even talk to my husband about the issues in depth while paying for the diagnostic fee- $240. Finally after my husband questioned why Philip wouldn't talk about the vehicles concerns. Philip indicated while being condescending and infantilizing my husband, that the issue was the Evaporator and that everything else is just contaminated. Philip would not go into detail of what "contamination" meant. This explanation is a completely different story than received on 03/20/26. We are unsure if this error was complete idiotic incompetence on his part or if he had malicious intent. Either way, we were not working with them anymore. Philip indicated manager approved $8,600 cost for total AC system replacement. To which we declined as he destroyed what little trust we had left. This "updated story" was reflected in the service recommendations from the Tech. I will never recommend this Honda Dealership from our personal experience or as per research and review, it seems that their reputation is justified.

I recently purchased a new(er) vehicle from Superstition Springs Lexus in Mesa AZ. My salesman was…read moreDelfino Mendoza. My wife and I were very impressed with is knowledge of the vehicle we were purchasing. I believe Del answered all of our question we had on our Lexus RH350 L. I also believe we obtained a very reasonable value on our trade; a 2020 Lexus IS 300. Since that time, he has reached out to me twice so see how we are doing in our new Lexus. I was busy at the time but it's reassuring to know he is there if we need his help. I would recommend Del to anyone I know who may need to buy a new Lexus or a used vehicle that they may have on their lot. Sincerely, Doug Yates

I brought my vehicle in for a routine maintenance. I was able to have the work completed the same…read moreday! They even washed my vehicle for me when the work was done! I'm very pleased with their customer service and I would definitely recommend bringing your vehicle to Superstition Springs LEXUS for any service needs!