Here you get placed to Shopkins auto parts also get the best price in town from almost every keep…read moreup the good work Parts authority

I visit Auto Parts stores several times a month, but never knew there was a Parts Authority nearby…read more I went in, asked if they sold tools and the young man behind the counter opened a book and went right to the tool I was looking for. He said he could have it in a couple of hours, and they did. These guys know what they are doing, and very responsive and they work as a team. I did not have to wait for the young man, who ordered the tool for me, to get the tool I ordered, one of the other gentleman knew who I was and what I ordered and was able to get me on my way quickly. It looks like I might be bypassing the other chain stores and heading to Pa from now on! Great job guys!

Barbara was so helpful! Really appreciated the excellent service. I came in for a battery…read morereplacement.

This is a review from a girl who knows nothing about cars and relies on the help of others! I've…read morebeen hear for windshield wipers and for car fob battery replacement. Prices were very reasonable and staff was friendly and helpful I was in and out in about 10-15 minutes. Highly reccomended this location and appreciate that they stay open later.

Thank you to Michelle for making my boys day!! She greeted us kindly and was so patient. What a…read moredelightful person she is!

I went to this location for a battery replacement for a Harley Davidson sportster. I had been to 3…read moreother stores and they matched the lowest price, no core charge and my military discount! Patrick was amazing.

The assistant manager anglique waited on me. She was knowledgeable personable and efficient. She…read morenot only sold me wiper blades but then installed them with a friendly attitude. Will only shop there.

Went to see why my check engine light was on. The manager just handed me the diagnostic tool to me…read moreand told me to plug it in and start engine. No offer to help. I did what he suggested and took the tool back inside. He handed me a print-out for a Volkswagen Passat. (DEFINITELY NOT MY VEHICLE). After noticing I went back to the counter for help. He rudely grabbed the tool and went to my car to plug it in himself. Nothing. He was unfriendly, and didn't seem to want our business at all.

New to the area & needed a part for my truck so I went into Napa early in the morning to see 3…read moredifferent people working at counter, there was no other customer in the store and was acknowledged by one of them, they would be with me in a minute. After standing there for over 5 minutes I walked out & went to a different parts store. How can 3 different people watch a customer stand there for so long without helping or asking what I needed. They were not on the phone helping other customers either. Customer service couldn't be worse in my opinion. Apparently they don't need the business.

What a joke, employees had no interest in showing me whether there were any other bits and just…read moresaid "whatever we have over there". Then after I ended up getting everything I thought I wanted...since they couldn't be bothered to help.....up to the counter, it turns out they do t have enough change in the entire store to break $100 on a $42 purchase. Thankfully there's an autozone on the next block.

We worked with Aidan to buy a used car here. We had a great experience! He was super helpful and…read moremade sure we found what we were looking for. He asked a ton of questions up from to ensure we went home with a vehicle we were excited about. He also made sure we knew all the costs that were going into the purchase, so we could feel confident making our decision. The entire staff was really friendly. One of the employees went out of his way to buy us some popsicles and ice cream to celebrate. Overall, super happy with this dealership. Thank you, Courtesy!

I tried to work with this dealership, was very open about my situation and aware it may not be…read moredoable, when a potential deal was in talks they were friendly and back and forth with communication, without clarifying with me the person tried to run the deal on a much more expensive car then I had planned knowing I was already on iffy terms to make a deal work, I clarified I would prefer to go with a cheaper vehicle that also had cash incentives and from that moment on communication became dry, short and then non existent til I got a text confirming my appointment on a Saturday. I clarified and I said I hadn't heard anything back and didn't want to go down til they knew if they even approved me in anyway. I got another dry response and then nothing for almost 2 weeks until I reached out. I got a co signer and tried again and reached out to follow up and got "it's the same as last week" as the response even though no one ever followed up with me and I was left to assume it was a no, and then further ok, thank you when I addressed the poor communication and customer service. Nothing. No customer service at all unless they thought they could get a deal out of me with a 40,000 dollar car. I left a review of my experience because I had also tried to work with a Horne Dealership a few months and didn't have success but that dealership communicated, explain what the hold up was, asked about my co signer, asked about more money down (which in reality would have been doable now in this situation but wasn't reached out to discuss what number was realistic for me or the deal) then ended it with we would love to work with you when things change. I was disappointed to not be approved, but left satisfied with my experience overall because customer service was present. Very quickly after leaving my review I received this text message from the GM Luis who was extremely passive aggressive, talked down to me like I didn't understand even though I was very forthcoming about being aware my situation wasn't easy to work with and then said "out of respect for me" he didn't post my credit details on the google review as if any business should do that to its customers? Like that was a favor? And then said If I had a solution to call him. So..you have no customer service, try to bully your customers and then deflect accountability and want me to do the job your team couldn't? Or was that just more of a way to try to be insulting? Let me be clear, my issue isn't that I wasn't approved. I knew going in it was going to be iffy and that's why I was hesitant to waste my time sitting at a dealership. My issue is that it was very clear when I had no interest in a 40,000 dollar car their attentiveness to my situation dropped immediately I never heard anything back from the person I was working with. Not one thing. Not a sorry we couldn't do it, not an inquiry to if I could adjust my situation more, nothing. Then on my own, decided to still try to work with them and got a dry rude same as last week response to my inquiry about adding my co signer even though I never got an answer at all and then when I left my review the GM thought it was appropriate to text me this and deflect blame instead of just saying hey, I'm sorry for how we didn't follow up or how my team responded today but let's explain what your hold up is, and if not we'd love to work with you in the future. Simple as that but the way they're handling it is EXTREMELY TELLING to the type of people that run this dealership. As long as you're a happy customer they'll be great but if you have any negative opinions they'll become very rude, and the GM will try to passive aggressively attack you and try to take weird jabs at you like a child.

The service done was thorough and not unnecessary sale attempts to do work. I used the shuttle to…read moreget from and to the service department and really appreciated the service provided by Mike, the shuttle driver.

I have been a Hinda customer since 2016. Purchased my new…read more2026 Civic Sport earlier this year. Made an appt for my first oil change and scheduled an appt to have my fan/blower checked because it doesn't blow at its maximum capacity consistently. Zack(or Zach) was my service tech. He said if its blowing normal when he checks it, there's nothing he can really do. Im not hearing some random noise. I was very specific. The fan doesn't blow consistently. He dismissed my issue before taking the car back to have the oil change. I was clear what the problem was and he said, "well, we can look at it." I asked, "why? You already said thare's nothing you can really do." I have been to the Tempe and Gilbert dealerships over the years and have had spectacular ssrvice. Everyone was kind and professional. My first time at Superstition and man oh man what a difference. I can believe the dealership allows their service techs to treat their customers like this while they represent Honda. Later, i went back to retrieve my car, he opens the door for me and said if the blower happens to act up, to just bring it in so they can look at it. I asked Zack, "what do you think this appt was for? Just the oil change? No. Im having issues with the blower." I reached over to close the door and for a quick second, he held his hand on my door and i told him to let go of my door so i can leave. He just had a smirk on his face the whole time. Where the hell did this guy come from? I hope Honda sends me a survey via email.

At Superstition Springs Lexus, Sean and Nolan made the whole car-buying experience surprisingly…read morefun! I got "tag-teamed" (in the best way) while they helped me explore options. They were patient, easygoing, and genuinely helpful without any pressure. Ended up driving off in a brand new 2026 vehicle and trading mine in seamlessly. Smooth, enjoyable, and actually memorable for a car purchase. Would definitely recommend, ask for Sean and Nolan.

Has found a vehicle we were interested in on their lot online. Called ahead to ensure it was still…read morethere and still available. It was a trade in (used vehicle) but fit ALL the criteria we were looking for. Dealership was very clean and one thing that was highly noticeable & appreciated here, was that they did not have sales people hounding us on their sales lot. You can pulling in and browse without numerous sales people coming at you at once! It's a very relaxed and chill environment to shop. Our salesman was very personable, knowledgable, and professional. Did a great job of answering our questions. The whole process was handled well. We had our own finance company, so that was a fairly smooth procedure. Through the course of our time there, there was a lot of waiting as it seems to be a very lengthy operation from start to finish in purchasing a vehicle. That said, this ensures that both parties are solid and that the transaction $ is finalized with all the necessary documentation required. NOTE- pay close attention to to your total cost and if they present any DOC fee charges. Look that up and educate yourself on it as this was something we were not familiar with. It can vary from $85 to 900 plus depending on the state. It's an absolute BS money grab that probably just pays the commission to ALL involved in that car sale. If you can negotiate this or rid this that would most beneficial to your out of pocket cost. We have enjoy our car and have been pleased by the dealership allowing us to come in and have our vehicle washed. They do also offer additional services and warranties and have nice customer appreciation and holiday gatherings we've attended as well.

Service Dept recommended the replacement of front motor mount on 2023 Pathfinder. Said its leaking…read moreand collapsed. $900 please. Only 27,000 miles on the vehicle. The motor mount, as it turns out, still looks brand new. Other mechanics I checked with were floored that someone suggested changing it out. A lie! Look at these photos from under the vehicle, looking up at that motor mount. What do you think? Leaking? Collapsed? Curious.

BEWARE Courtesy Nissan of Mesa is Dis-Honest. Went there to…read morepurchase a new vehicle, they were offering Black Friday Discounts of about $11000. Salesman wrote up an offer I countered with an offer of $2000 less Salesman went to the Manager they came back agreeing to the discount. I looked the order over and signed it. I noticed on the dollar amount for the sales tax was what appeared to be high. The salesman said it would be corrected in the finance office. Sales tax was adjusted to the correct amount, I was given a final number that we thought was correct. They let me take the car to return the next day to pay. Thinking the about was possibly wrong I refigured out the amount and realized it was $2230.09 too high. I approached the credit manager explained the situation, he went to a manager who said too bad I signed the contract and too bad. I was next approached by the general Manager Luis Becerra he also said too bad, I told them they could have the car back, he said too bad they would turn it over to the bank as a repo. BOTTOM LINE I was shortchanged by $2,230. which was $446.17 more than the original price. BEWARE, they inflated the sales tax adding the additional amount to the price then correct the price but leaving the addition in the final $.