Friendly and helpful staff. They are as organized as a Pick a Part location can be. Good pricing if…read moreyou need to find some rare and out of production parts-like classic or near classic vehicles.

Dang, whoever spoke to me (lady voice) was so rude, I asked for an estimate price for a car part,…read moreshe cut me off and told me the price in a very annoyed way, the call didn't even last 1 minute why did you choose to work there if you gonna treat customers like that? Didn't got her name to hold her accountable...

I was in the area for a wedding and needed wiper blades for my truck. I stopped in the store only…read moreto be extremely surprised by the price of Rain X wiper blades. $35 each!! I thought maybe it was just because of the area I was in. I grabbed them and jumped in line. Luckily for me, there was only one guy at the register and he was helping a guy with a special order. It was taking forever and I decided to leave. I went two blocks down the street to Walmart and found the exactly the same item for $ 9.97! I can see a bit of a mark up for being a dedicated auto parts store .... But three and a half times the price of Walmart??????? That's highway robbery!!!!! Pretty disappointed in this AutoZone!

I've used O'Reilly several times and have been consistently impressed…read more For starters, I love their return policy. I also appreciate how helpful they are in testing parts and assisting me with installing new ones. For example, recently I needed to purchase two rear light bulbs and a bulb for my headlights. After getting the parts for me, the employee guided me in installing the new rear bulbs. He was willing to help me with the headlight, but it was beyond the scope of what he was permitted to help with (understandable). On behalf of all of us who are not mechanically gifted, we appreciate it so very much.

Fix the hours of operation so employees AND customers aren't slighted. Google incorrectly states…read morethey're open until 7pm-they close at 6pm. To be fair it's been mentioned before on Yelp and the store should be proactive and have that updated so customers aren't coming an hour before they read the store closes...when the employees are ready to leave at 6. Sucks for both sides.

Come here at 6:00 pm on there website it says open till 7:00pm they need to update there website I…read morewas in need for a part urgently!!

Daniel M. was excellent! He explained why the Duralast Platinum AGM battery was the best choice for…read moremy truck and got right to work installing it. The hold‑down bolt on my F‑150 is notoriously brutal to put back in-- even with my help, I've struggled with it -- so the assistant manager Marco stepped in to help. Together they got everything secured perfectly, and my truck is running great again. Really appreciate the teamwork and great service.

Friendly staff helped me find the right rims for my car after one was lost and I needed a matching…read moreset. Quick and easy and they had what I needed in stock.

Great help. My go to place for auto related parts. My car…read moreshowed "check engine" light. Drove over and Mark read out the OBD code and even printed it out your me

Store #3785 (Power Road in Queen Creek, AZ) Manager Tom is the MAN! Outstanding customer service! I…read morehad some questions and he showed me the tool I needed and how to do the job. Thanks for all your help! So happy!

A mechanic's main responsibility is to inspect, maintain, and repair vehicles, machinery, or…read moreequipment to ensure they function safely and efficiently. I bring my vehicle to you, entrusting that you, the professional will fix and repair my vehicle so that I and the others around me are safe. You did not do that today. You put my life and the lives of others in danger when the upper sway bar and link bolt were not tightened. Nut was put on with approximately two threads engaged. And yet I gave you 4,400 dollars of my money that I work for to survive and you could've killed me. What part of this do you think is ok?? Not only did you royally not inspect or review your work..you also never have in the past either. I was there a few weeks ago for an oil change you didnt even tighten the oil filter!! You also didn't replace the fastener grommets under your hood !! But yet when it came time to pay for the so called repairs you tried to tell me my estimate was more because some parts were more expensive. I didnt entrust my vehicle to your business for giggles. I didnt entrust my vehicle to you for nothing. I actually care about my vehicle. With all the front desk people I've gone through with this business, I have always stressed that I want my Sebastian to last. That's your job...to make my vehicle last. Right? My life is something and your complete carelessness is absolutely appalling and disgusting. You are dangerous to this community and you should be shut down If you do not want to be killed on the road do NOT take your vehicle to this shop ***3pm 9/27/25 had my vehicle towed to another shop!!! Look for yourself! NOTHING WAS ATTACHED PROPERLY!!! STAY ALIVE! STAY AWAY FROM AZ TIRE PROS GILBERT

Why would someone spend 3600$ to get there car fixed and that included 2 new tires as well, but…read moresupposedly didn't get the warranty for 40$. So stupid! Then on top of that the manager promised if the control arms got fixed then they would hook up new tires. So called the store and there new guy owners because the manager was on vacation. So new guy relayed the message to the owner and now the manager says no go on the tires. Like wtf kind of business are you running. Don't promise people shit if you don't follow through. So now have to eat 400$ on new tires that only lasted 3 months. Shitty management and ownership. Don't recommend this place to anyone unless you like getting screwed over. ​

As far as parts stores go NAPA sells top shelf parts and in my opinion is the best place to shop…read more They offer a lot of parts with life-time warranties. This location is much larger than their former location on Frye so they will most likely have what you need. It's a clean shop with lots of parking.

Last night my battery went dead about a block away from this location. Instead of calling my…read moreinsurance company and waiting for a repairman, I decided to walk over to this NAPA location. As I was about halfway through the parking lot where this NAPA is located, I saw an employee walk over to turn the OPEN sign over and lock the door. I immediately started to sprint over as I just missed them. I knocked on the window and yelled in that "my car had died". The two gentlemen looked at each other and one walked over to slightly open the door. As I began to tell them my issue, they started to ask the make and model and even asked where I was pulled over (more on this later). The guys here got me all set with a new battery, and made sure that I had the correct size wrench as I did not have any tools on me. As I was paying for the battery, one of the employees mentioned that he was getting off in about 5-minutes and would swing by to make sure that I had the correct wrench and also see if I needed help. Not only did the employee, Brent, do this but he also helped me with my car reset. This is the type of service we all hope for as customers and more. These guys went above and beyond when they were closed, and this positive review is just a small token of my appreciation.

Visited for a new battery. Emilio, was professional and installed it quickly!! Thanks Emilioread more

Only ones near me with 15w50 Mobil 1. Friendly knowledgeable staff, helped me get some vacuum line…read moreto finish a project. Will shop again.

This has been a tough year for car batteries! I bought a battery about a year and a half ago from…read moreO'Reilly Auto parts. And anybody that lives in the desert knows car batteries do not do well in a very hot temperatures and very cold temperatures. Which we seem to have an abundance of both in 2023. My battery started showing signs of going bad and I stopped in at O'Reilly Auto parts I did not have my receipt for the battery that I bought there a year and a half ago. I do always use my phone number when I buy auto parts just in case I have an issue. Cody was working, he is the assistant manager of the store. For some reason their computer system was having issues and he was not able to look up my phone number in their system. Cody was very patient and tried several different ways to locate my phone number in the computer. He even called another store whose computer was working and was able to locate my information so I could get the warranty claim on the battery. I appreciate the fact that he stuck with it and was able to get the issue resolved. The computer did finally start working so that helped. But Cody was not going to give up until he got that battery changed. I highly recommend O'Reilly Auto parts.

Just had a very poor experience with O'Reillys and I won't be back. This is the location on…read moreGuadalupe and Gilbert. I feel duped and disrespected. I called them on the evening of 09/03 to ask if they had a battery that fits my car. I believed that my last battery was purchased with AutoZone 4 years ago and I tell them this. They have only 3 year warranty options available (more $$$) and I stress that I can't afford more than a 2 year, and then the assistant store manager Cory makes it seem like he's going to do me a great service and price match a similar battery with Walmart, and is going out of the way to even look for a lower price for me. Red Flag #1 (I didn't realize at the time) is when Cory asks why I don't want a 3 year and I say, "I don't need a 3 year since my battery lasted 4 years anyway", and Cory says "I can see why you would think that". He pulled my info with just my phone number and that surprised me because I don't remember shopping with O'Reilly before. This was Red Flag #2 but I didn't think on it further. I thanked him sincerely, went to the store that night and bought it. While checking out Cory once again gave a whole song and dance about how he's helping me out here, no problem at all. Red Flag #3, is looking back and forth with the other store associate in a peculiar way. As though they know something I don't, or Cory doesnt want the other associate to say anything. Something felt 'off' the whole time. The afternoon of 09/04 I go to return my old battery for the core exchange. Partnered with store manager Bryan and brought up that it was odd that my info pulled up, I realized I have an O'Reilly brand battery in my car currently, and is it possible my battery was actually within warranty? Bingo. My warranty ends 09/23/23, I bought it with them in 2021. I just barely caught it before that warranty ran out. I ask how and why Cory could have missed this information and Bryan gives a vague "well did he look at your car? No? Must not have been looking at that screen". He then talks me into keeping the battery as a purchase rather than taking advantage of the warranty in a convoluted way, by making it sound like it's a better deal to simply buy my battery now so it has three year warranty starting today rather than running out of warranty in 20 days. What an idiot I am. Of course the better deal is to get a FREE battery while it's within warranty for the last 20 days. What are the odds something will happen to a brand new battery? Even if it did, I was already going to buy a new battery. Literally trying to rob me of the last few days I could use the warranty. Thanks for making me look like a dingus, Bryan. I'm sure y'all had a good laugh when I left. I came back an hour later to get the full refund and use my warranty. Bryan didn't look too happy about it. Sorry you didn't get a measly $173 for your store this month by trying to trick someone with slimy sales tactics. This left a bad taste in my mouth and I will never return to another O'Reilly.

Had an appointment and they got me in right away. The team recommended new windshield wipers…read morewithout being pushy, which I really appreciated. I came in for tire balancing before a road trip and was even asked my preferred PSI. Small details that show they actually care. Overall, excellent service. It's hard to find a commercial shop these days that genuinely cares about both the vehicle and the customer. Highly recommend.

Went to the location for a flat repair (had a nail in the tire ) they weee too busy that day…read morewithout hours of waiting so I scheduled an appointment the next day, when I went in for the appointment, I also asked about tire rotation. They stated they did that free of charge. I asked if they had enough time to do so and they stated yes not a problem. I waited about an hour and a half they told me everything was done reiterated where the tires rotated. They told me yes. And the flat was repaired. I went to the gym as it came out. My tire pressure was down to nine psi, but this time they were closed mind you this was the same tire that they just repaired in the same location kind of weird how it could be in the same location if they rotated the tires as well, which means they didn't rotate the tires. I got to a tire place luckily that was open late and they fix the issue prior to my tire being ruined as I have run flats probably would not not only go to this location again, but would not recommend either. I was gonna be buying my new tires from this location now I won't deal with discount tire at all. Pretty sad huge chain can't do what they promised. I'm not looking for a handout you offered free tire repair and free rotation. I even tipped the guy $20 and thanked them for ....nada