1. NAPA Auto Parts

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MESA, AZ

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NAPA Auto Parts

2.2 (5 reviews)
Open • 7:00 am - 6:00 pm

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NAPA Auto Parts

NAPA Auto Parts

(8 reviews)

The only problem with NAPA is that they are not located on every corner like many other auto parts…read morestores, and they tend to be pricier. So, yes, sometimes I go other places because I'm lazy and cheap. However, if I have questions, I go to Napa because they seem to only employ people who understand how vehicles work. They never sell you the wrong part or a part that doesn't work in the first place. (Boy, do I ever have stories about those experiences, and always at a place that rhymes with Lotto Prone, but I digress.) Also, if you need something that most of the other places don't carry, you might find it at NAPA. Last time I was there, a guy named Richard waited on me. Although I wasn't all full of questions this time, he was friendly, personable, and patient. It's worth the trip to patronize NAPA.

So I used to like getting my parts from Merles...they were accurate; the variety of branded parts…read morewere all generally good; the people there were helpful and it seemed like they really wanted your business. FF to 2026: the sign still says Merles but that's where it ends - with a sign. I have been working on my own cars for almost fifty years thanks to my dad. Why 1 star out of 5? Well be forewarned when you order something from napaonline.com, you are taking a gamble. If it doesn't show up, you are on your own. They use UPS so there's the 1st problem. When UPS drops your claim (for lost package) for no good reason, the brick and mortar Napa store will NOT help. They have no process to recover your funds, they are not interested in you, the customer walking out the door as a satisfied customer. "Google for the online customer care. " is I was told. Excuse me?? I wont be gambling with my purchases anymore. This sucker is done with Napa forever.

NAPA Auto Parts - autopartssupplies - Updated October 2026

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