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    Parts Authority

    5.0 (3 reviews)
    Open 7:00 am - 5:30 pm

    Services - Parts Authority

    Vehicle battery testing

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    4 years ago

    Here you get placed to Shopkins auto parts also get the best price in town from almost every keep up the good work Parts authority

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    4 years ago

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    8 years ago

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    Jacqueline R.

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    AutoZone Auto Parts

    AutoZone Auto Parts

    4.1
    (22 reviews)

    Went to see why my check engine light was on. The manager just handed me the diagnostic tool to me…read moreand told me to plug it in and start engine. No offer to help. I did what he suggested and took the tool back inside. He handed me a print-out for a Volkswagen Passat. (DEFINITELY NOT MY VEHICLE). After noticing I went back to the counter for help. He rudely grabbed the tool and went to my car to plug it in himself. Nothing. He was unfriendly, and didn't seem to want our business at all.

    This particular location has always had issues compared to other locations, todays issue drove me…read moreto write this review, my wife had purchased a hitch to tow a small trailer for her sister and for some reason the hitch didn't fit right so she was going to returned it and was going to purchase another one but instead she got treated like some kind of shady person, instead of focusing on how they could help her to get the right tool she was treated with disrespect by who I'm assuming was the manager on duty a gentleman by the name of Christopher V. Unbeknownst to him I had gotten there to help my wife get the new hitch but instead I got to witness his lack of customer service, poor judgment and from the way he treated the employee who was at the counter I would say he has no leadership skills to speak of. All they had to do was ASK that's all Just ask how can we help you? Instead what we got was Christopher V. Comments "I didn't know we were in the tool rental business" funny thing is he should know they do rent tools and worst case scenario he should learn his returns policy. And lastly if he doesn't like his job he should find another, life is too short to be unhappy.

    AutoZone Auto Parts

    AutoZone Auto Parts

    3.0
    (15 reviews)

    The store manager needs to find herself a new job if she doesn't like her job. She is rude to her…read moreemployees and a shit ass attitude in front of customers. I'll drive to another store from now on.

    This review is not written to discourage others from shopping at this AutoZone location -- it's a…read morereflection and a heartfelt call for stronger leadership and greater empathy from the store's management team. Recently, I found myself in a difficult situation when the water pump on our Mercedes went out. None of the local stores had the part in stock, so I spent nearly $400 ordering it directly from AutoZone's website. While waiting on the part, I parked in a clean, out-of-the-way area of the lot where no cars typically park, and began preparing the vehicle for the installation. What followed was surprising and disheartening. Instead of a simple conversation or a show of understanding, the manager made the decision to call the police on me. Thankfully, the responding officer showed empathy and chose not to escalate the situation. Unfortunately, that wasn't the end of it -- the store's contracted tow truck was sent out twice, though even the driver expressed discomfort with towing us, recognizing the situation for what it was: people going through a tough time, trying to fix their car and move on respectfully. And yet, early Sunday morning -- 8:45 AM -- I was berated by the manager in front of her staff. I apologized, explained I was nearly finished, and asked for just a few more hours to complete the repair. Her tone remained harsh and dismissive, calling our vehicle an "eyesore" more than once. For context: our Mercedes, while temporarily immobile, Blue Books for over $20,000 in its current condition. So to call it an "eyesore" was not only inaccurate -- it was unkind. As someone who has worked in hospitality and management for over 15 years, I've faced far more difficult situations with far more grace. Leadership is not about flexing authority -- it's about setting the tone, finding solutions, and recognizing when compassion is more powerful than control. Had she approached me respectfully, I would've gone the extra mile to finish immediately. Instead, the energy she gave was adversarial from the start. This review is not about revenge or anger. It's about the hope that this manager reflects on how her actions reflect on her team and on AutoZone as a whole. Management is a privilege, not a platform for power trips. And when you're in that role, you're not just solving problems -- you're teaching your staff how to treat people. I truly hope she sees this not as criticism, but as an opportunity. With the right mindset, she can grow. She can choose to lead with empathy and teach her team to do the same. Because in the end, it's not about a car part or a parking space -- it's about how we treat one another when it matters most.

    Parts Authority - autopartssupplies - Updated July 2026

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