New to the area & needed a part for my truck so I went into Napa early in the morning to see 3…read moredifferent people working at counter, there was no other customer in the store and was acknowledged by one of them, they would be with me in a minute. After standing there for over 5 minutes I walked out & went to a different parts store. How can 3 different people watch a customer stand there for so long without helping or asking what I needed. They were not on the phone helping other customers either. Customer service couldn't be worse in my opinion. Apparently they don't need the business.

What a joke, employees had no interest in showing me whether there were any other bits and just…read moresaid "whatever we have over there". Then after I ended up getting everything I thought I wanted...since they couldn't be bothered to help.....up to the counter, it turns out they do t have enough change in the entire store to break $100 on a $42 purchase. Thankfully there's an autozone on the next block.

Sean and Daniel were amazing help! I cannot thank you two enough for your outstanding customer…read moreservice. Thank you Daniel for installing my battery. I can now feel at ease on the road. Thank you!

Ivan was awesome and helped with my taillight really quickly. Highly recommended this AutoZone!…read moreGreat service!

This is still an ongoing issue and a gentleman from their corporate office named Kacey Meeks thinks…read moreadding green coolant to a Toyota Sienna that has red/pink coolant(the correct coolant) in it isn't a problem. He doesn't think an O'Reilly's employee putting the wrong coolant into a car without permission is problematic. Those were his words. He also called my mother and left a message and told her to call him back at the number that wouldn't work. Mixing green coolant into a Toyota Sienna that uses red (Toyota Long Life) coolant can cause the two types to react, creating a sludgy, gel-like substance that clogs the radiator, heater core, and engine passages. This sludge can lead to overheating, water pump failure, and significant engine damage. If some of the O'Reillys employees at the stores and in the corporate office, are this incompetent...

My kids lost my receipt. but the team worked with me I couldn't be more thankful they're willing to…read morehelp. The battery was under warranty, thank goodness They will have me as a customer forever now

OMG! Who knew?!? Jared sold me new headlight and installed…read morethem for me - when he checked the lights he noticed the "check engine" light and tested it - He's gonna get the parts and fix what needs to be taken care of to reset the light. Now I know! The guys over at O'Reilly's on Brown and Recker are incredibly awesome! Especially, Jared In the future, I will check with Jared first, and hopefully hopefully, fingers crossed... He can handle it! Thank you again!

I've been going here for years. Always good. I ordered parts…read morelast week and everything went perfect. Thx Austin. and team.

I always have the best experiences at my O'Reilly auto parts store on Apache Trail, near the 202…read moreon-ramp. (Mesa) Christopher helped me this time with wipers for my rav4. wonderfully helpful and even put them on, in the 110 degree Arizona heat. that location is my "go to" place for all things automotive. thank you, Chris

I hear voices all over the store but no one wants to help at the register and I'm only 1 of 2…read morecustomers. There must be 4-5 employees working currently. 1 cashier. Slow service.

We worked with Aidan to buy a used car here. We had a great experience! He was super helpful and…read moremade sure we found what we were looking for. He asked a ton of questions up from to ensure we went home with a vehicle we were excited about. He also made sure we knew all the costs that were going into the purchase, so we could feel confident making our decision. The entire staff was really friendly. One of the employees went out of his way to buy us some popsicles and ice cream to celebrate. Overall, super happy with this dealership. Thank you, Courtesy!

If you like your consumer information being used to solicit you for sex, then this is definitely…read morethe place to go. I went to Nissan to trade in my 2023 when Damon started flirting. I politely but firmly advised I'm not interested. Several days later he started texting and calling my cell phone from his personal number stating he wanted to have sex. I hung up and each time he reached out I rudely told him TO STOP. He did NOT stop and the harassment continued.

Thank you to Michelle for making my boys day!! She greeted us kindly and was so patient. What a…read moredelightful person she is!

Nothing but good men working here. I had been having trouble with one of my headlights for some…read moretime and couldn't find anyone, anywhere who could help me figure it out. The one I did find said it would cost me a few hundred to fix. I stopped in at O'Reilly's and there was Gary. He took a hands on approach, very knowledgeable and had me all fixed up in less than 30 minutes! Amazing! O'Reilly's has always had some real top-notch guys who know their work and get it done. Thank you Gary, appreciate you!