Juan was great with customer service and helping me out find washer and nut for my alternator pulleyread more

Picked up a starter and the biggest alternator great customer service shout out to Juan at the…read morefront desk great man!

On a fixed budget trying to find a lower price if any I have…read morethe parts but try to find a better lower price

Employees are polite and helpful they are pretty knowledgeable about parts and what they do alot of…read morechoices and they have great prices ss well

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop…read more APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking.

I worked with Luis. He was to the point, explained the different accessories, he gave me…read morerecommendations. I was in and out with my beautiful looking truck. Great service! Keep up the great work.

Truck Access Plus (2549 E McDowell Rd, Phoenix, AZ 85008)…read more I've been at Truck Access Plus since 8:00 AM when they opened, and I felt compelled to write this before I even pulled out of the lot. They corrected a poorly installed Retrax EQ that another shop had messed up -- and that alone took hours. No shortcuts. No frustration. Just focused, meticulous work until it was right. From there, they custom-modified my Yakima OverHaul HD stanchions to integrate cleanly with my ADD roll bar. This wasn't a bolt-on job -- this was real fabrication. They even primed and painted the modifications so everything blends seamlessly. That level of finish tells you exactly what kind of standards they operate under. What truly sets this place apart is the work ethic and culture. Every single person in that shop touched my truck at some point during the day. Not one person stood idle. It was like watching a well-oiled machine. Mario was out there with his crew the entire time -- hands on, leading from the front. They didn't stop moving, and they didn't stop refining until it was perfect. While working on my truck -- which was far more complicated than most -- I watched them complete dozens of other vehicles. Customers rolled in without appointments and were still taken care of. Quick fixes, clean installs, professional attitude. No ego. No excuses. Just pros doing what pros do. They had everything in stock and knew their installations without needing to pull up instructions. Confidence backed by experience. These guys are the real deal. If you're looking for truck accessories, fabrication, overlanding setups, or custom work done right the first time -- I highly recommend the team at Truck Access Plus at 2549 E McDowell Rd., Phoenix, AZ 85008. Thank y'all for making my overlanding dreams come true. The truck isn't just built -- it's a work of art.

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Very knowledgeable about their area of expertise. Great explanation of the work being done.read more

Great people and even better service. Dale spoke with me and found the issue in the differential…read morebearings on my Ford F150 and was able to take apart the differential and replace everything that was damaged in less than 24 hours. Truly amazing work and would definitely recommend this shop due to great communication and great job done.

I called for service, Mike scheduled me right in and had my truck back the same day! Fair price,…read moregreat service and communication. Thank you!

After feeling like I was getting screwed by another local diesel repair business in the area, Mike…read moreat Monster confirmed my suspicions with his honest evaluation and fair prices. This will be my first stop for all my future repairs.

Responsive, quick, great quality. BDM did a great job per usual. Will definitely use them again.read more

So I go to this place to check them out because I want to customize my wife's C4 Corvette and they…read morehave trucks WITH NO DISABLED PLACARDS OR EVEN LICENSE PLATES ON THEM AT ALL PARKED IN THE DISABLED SPACES!!! I saw an employee from next door and he said they're always parking the vehicles they work on in the Disabled Parking Spots. No I will not patronize an establishment that treats Disabled Citizens in such a shameful way.