Sean and Daniel were amazing help! I cannot thank you two enough for your outstanding customer service. Thank you Daniel for installing my battery. I can now feel at ease on the road. Thank you! read more

Ivan was awesome and helped with my taillight really quickly. Highly recommended this AutoZone! Great service!

My battery died at work called in to check if they had it at this location Chris N found it for me. I pulled in he came out and installed it for me in this hot sun appreciate this man thank you will keep coming here read more

Amazing customer service and very knowledgeable about auto mechanics. I always receive amazing help especially from Cody and others alike! I do happen to find Chris's work behavior, customer service skills and overall his manners lacking. If it wasn't for that single complaint i would leave a nice 5 star review! Amazing job to the rest of you read more

Couldn't say more great things! Came in with a coolant hose issue and Michael C. went above and beyond to help me with my needs! He diagnosed the issue, found the part (which was in-stock) and then offered to help replace the part! He replaced my whole coolant reservoir. He turned a very stressful situation into an easy fix! Amazing customer service and was a life saver! read more

Not good. The customer seems to be low priority. Aaron ( manager) seemed to be out of position. No customers in store, three employees , and no greeting at all. Aaron is probably a great employee, just seems be lacking a lot of training. I do not recommend this location. read more

Just wanted to leave a glowing review for Caleb and Sam at Auto Zone- the Mckellips and Alta Mesa location. As a person who doesn't speak the "language" of auto-mechanics, I have to trust the advise I am given and as a result it's easy to be mis-led. Caleb has repeatedly proved to be an honest advocate. He's also professional, courteous and friendly. He worked with Sam last time I was in to help me with a problem- even though it complex and required patience, time and digging deep- they worked together and resolved the issue which ended up saving me several hundred dollars. Thank you Caleb and Sam! read more

Just got the best service from Bryce there! Just windshield wipers but he still went above and beyond. Thank you!!

I have visited quite a few Autozones, but have never received such awesome service as I did at this particular location. I went in originally just to get transmission fluid, couldn't quite find what I was looking for so the manager came back to help me. After I got to the front, I also remember one of my brake lights was out. He got the information for the vehicle and immediately started looking to diagnose my issue. After he checked my out, he even offered to come outside and look at the lights to further resolve the issue. His resolution was a lot better than having to go to a dealership and spend hundreds of dollars! This will be my go to location from now on! read more

Our battery died while at urban jungle today. Luckily auto zone is within sight. We walked over and August came to our immediate aid and went above and beyond to help us. Thank you so much for saving the day. read more

Stopped by to fix a broken tail light. "Which one," the guy asks me, "I don't know," I say referring to whether it was the left or right. So we go outside and I press the brake pedal and he says, "it's the left but look's like your upper brake light is out too." Okay, so I buy the bulbs, $8 a pack for a total of $16. Then the guy asks me if I need the special lube to help protect the contacts. I say no thanks and he gives me a bit of a shrug like, I'm crazy for not spending the $2 on the grease. When I get home, I fix the lower left that was no doubt broken, but when I get to the upper light, the light looks fine. I test the light and it is fine! So, now I'm wondering about the salesman telling me the upper light is out, when I was in no way able to see (I was pressing the brake pedal). And then the grease. Now I got to spend a bunch of time for an $8 return which is an a** pain. All seems a bit sleazy to me. Autozone should stick to good customer service and not worry about making an extra buck here and there. I think these stores pressure their salesman too much. read more

My battery randomly went out on me today, on the hottest day of the week. They got me in quickly and luckily my battery warranty was still up to date so I didn't pay a thing! The guys gave me a water while I waited. They were extremely nice!! read more

As others have said the customer service is garbage at this joint... case and point; Michael answered the phone, I asked when they close and he says 9 and hangs up. My only thought was that Michael must be too tired to have any manners bc it was already near closing time. I went in the same night, found Michael to have the same disposition as he did on the phone when I asked if he had a product I was looking for. He said nope. I knew the store carried it so I looked around, found it and brought it up to buy it, from Michael, and told him I found it. He said good. Finished the whole transaction without another word from good ol Mikey. Honestly, I'm glad he works at Auto Zone and not somewhere important, like McDonald's or Burger King. read more

Had just finished final Jr high enrollment for my son less than a quarter mile away. Noticed 3 of my lug nuts were loose on vehicle rear tire and making thumping noise. Conveniently stopped by my go to autozone to quickly borrow a tire iron for tightening lugs. Walked in and explained to manager that my wheel was coming off, im parked right out front, my wife and son are in car waiting, could I please use tire iron for 2 seconds. Manager told me they dont loan tools out unless they are specialty tools. Really dude, this is a desperate situation and ive spent a small fortune here over the past few years. He finally agreed with an attitude and tool was back in seconds. I even had my young son bring tool back in and he was ignored. I will never shop at this autozone again not because tool but because of poor customer service. read more

I went in to have diagnostics run on my car because (what I believed to be) my check engine light came on. The diagnostics were free, which was wonderful! BUT while free services are GREAT, this review is really for the excellent customer service. I was greeted as soon as I walked in and helped immediately. Once they ran the diagnostics, no codes came up. The employee asked which light came on, and I pointed to it. He very politely told me it was just the tire pressure light. I felt like a dummy, but was so relieved! read more

Anthony helped me with switching out my head light he was very polite and happy to help. Customer service is awesome, ill be a returning customer! read more

Caleb was awesome. Great service over the phone and once at the store, he remembered me and got me out of a real jam. When AutoZone hires and promotes these kind of people, my loyalty just gets more solid. read more

My mom and I came here to replace my 3 year old windshield wipers. Aaron was so helpful and fixed them in less than 5 minutes! We mentioned that my brake light was out and he offered to fix that too. I also brought up that my air conditioning had not been working and he suggested that it may have been the air filter. He looked at it and replaced it and my air conditioned in my 10 year old car with 200k miles on it works like new! Thank you Aaron!! read more

I just want to share with those interested to know. This place has my business. Their employees are so wonderful. So helpful anytime I go. This is the auto store for my business now. Even though I have a different one right down the street from me, I will drive the extra distance. To their owner: Do what you can do to keep those employees. They are great. Your store is great at customer service. Thumbs up!! read more

My visit to this store started out just fine, the employee helped my husband and I find the right size of wiper blades for our car (their manual was outdated), paid for the blades, and started to walk out the store. On my way out I picked up an item that I was interested in, realized the item was not what I wanted, set it back down, walked out of the store to our car and began helping my husband install our new wiper blades. The employee proceeds to follow us out of the store, accuse my of stealing a bar of soap (the item I was looking at that I thought was a clay detailing bar). I offered for him to look through my car and my purse. I would never steal anything, yet stand around in the parking lot with my alleged stolen item. The employee then proceeded to stand inside and stare at us through the door. It was an upsetting experience nonetheless. My husband went back inside to return the wiper blades and we will never be shopping at an Auto Zone again. read more

I have been a customer at this AutoZone for years, and have always received the help I needed. Today was a different story. Per usual, I had a headlight that went out, so I knew that I could come to Autozone, purchase a new light and have it installed. The mechanics have always been more than happy to replace the lights for me. Tonight I went in and a younger mechanic picked the light out for me and went to install in my vehicle. On the way to do so, an older mechanic, Victor, stops the younger mechanic and literally yells at him questioning him how long this will take him and berating him about helping me. I interject and politely ask if it was okay with him to even change it for me. Victor, the older mechanic YELLS at me as if I was his child!! He continues to raise his voice when speaking to me about how long it will take to change my headlight. I dont know if hes new to AutoZone or what but from my knowledge about cars; HEADLIGHTS DONT TAKE AN HOUR TO INSTALL. Long story short, I ended up leaving without having my light replaced. Im so disappointed and will NEVER come back to this AutoZone, let alone ANY AutoZone again. I feel horrible for the younger mechanic that has to deal with this maniac on the daily at work. read more